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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information Additional phone numbers - (301) 262-8007, (410) 267-8100 & (800) 783-3637. Additional DBAs - Self Esteem, Incorporated, Stanley Steemer.

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, tile, grout, furniture, leather, area rugs, autos, boats and RVs cleaning, water damage restoration, air duct cleaning, hardwood floor refinishing & flooring sales & installation.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.666 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
14%
3
6%
2
6%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 66 reviews

Cassandra S.
06/2012
2.0
carpet cleaners, flooring contractor
  + 0 more
Over all good job!!
Description of Work: Overall serivce was good. However in the regrouting of the the laundrey room they would not move the washer and dryer to complete the job. They said per their contract they could not do it. If this was so it should have been stated up front/or because of the light weight and wheels I (a woman) could have moved them. As in most thing, my husband can home and ask why did they did not complete the job? They said upon completiton " By the way we could not go behind the washer and dryer". But because it was a long day and the partial job was done well, I did not want to ruffle feathers. But remember I still have a half done laundrey room . My husband was upset, and said i shold have call them back?? but at this point i am glad to belong to :angies' list to kinda get it out.. One of the don't I have learned is to not let the service people get out without making sure everything is ok!!! and stick to my guns!!!!

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$400

Karen M.
06/2012
3.0
upholstery cleaning
  + -1 more
They were okay. I would use them again.
Description of Work: I used Stanley Steamer for upholstery cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Tom D.
08/2011
4.0
carpet cleaners
  + -1 more
They are very quick. They moved all the furniture's by themselves. They are very courteous. They were excellent, adequate and good.
Description of Work: I used Stanley Steemer for carpet cleaning. The last time I used them was about a year ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Amanda C.
06/2011
4.0
carpet cleaners
  + -1 more
They are great. They are prompt and professional. They do an excellent job. They are really good, I have used them everytime for couple of years. They are great but there is room for improvement, so and ldquo;Band rdquo; on overall experience. I think they are really fair in their price. I would use their services again in the future.
Description of Work: I use the services of Stanley Steemer. The last time I used their services was during fall. I used to have them come out once a year. The price was $200.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Donald J.
05/2011
5.0
carpet cleaners
  + -1 more
They did a good job. Their service was excellent. They were very professional and on time. I had no complaints. They came in and got the work done quickly. They were effective and efficient. It was definitely not as expensive as I thought it would be. I felt like the price was low.
Description of Work: We used the services of Stanley Steemer in August of 2009 for carpet cleaning. They did the family room and bedrooms. It was about 3 to 4 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michal M.
08/2010
5.0
carpet cleaners
  + -1 more
It was fantastic. The customer service was incredible. In both instances, I received service on the same day. The service people were professional, accommodating, and went out of their way to explain to me every step in the process. The price was also reasonable in both cases. I could not have asked for better service.
Description of Work: Cleaning of carpets and addressed water damage to carpet in basement, including pressure wash of cement and removal of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Lane H.
08/2010
3.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a good job but I found it distasteful when they gave me an extra sales pitch after they entered the house. They were a little aggressive with it but after I told them I wouldn’t do it three or four times they quit and did their jobs. I felt like I had to be rude to make them stop which I do not like. I had already turned down those services when I booked the appointment. They did provide me with an auxiliary product that is a spray-on carpet and upholstery cleaner which I purchased. They came within a day or two of my call and they showed up when they were supposed to. The job and service were excellent so I would use them again but I need to be mentally prepared to be rude when they come in.
Description of Work: Stanley Steemer cleaned my carpets about a month ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Stanley Steemer
Sorry for the delay in responding but we've had difficulty getting our reports. Thank you for using us & the feedback. I apologize for the high pressure sales. We do offer additional services, but not to that extent. My name is Mike Radcliff and I am the Operations Manager of the Bowie Stanley Steemer. Feel free to contact me directly for any future services. Thanks

Gregory G.
04/2010
3.0
carpet cleaners
  + -1 more
They actually kind of made me spend more money than I was wanting to, like here if you just slip us 40 bucks, we'll clean your couch for you. They did a very bad job.
Description of Work: They cleaned my rugs after the holidays, maybe in February.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0


Duane D.
03/2009
5.0
carpet cleaners
  + -1 more
They arrived on time and cleaned carpets quickly. Job well done.
Description of Work: Cleaned all carpeting in house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$414

Barbara D.
10/2008
5.0
carpet cleaners
  + -1 more
Arrived on time. Explained procedure and asked if we had any special needs or instructions. Work was done quickly and thoroughly. Results much better than expected.
Description of Work: Cleaned carpet in living room, dining room, landing, stairway, and hallway. Carpet on landing and stairway particularly dirty due to very heavy use.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Kim C.
10/2008
3.0
upholstery cleaning
  + -1 more
I had to ask the techs to redo soiled areas on the arm of upholstered chairs and also had to ask to redo the dining chairs. Also, the quote was incorrect for the sofa and upholstered chairs. Plus there was a surplus of water on the floors which I got up.
Description of Work: Technicians cleaned sectional couch, 2 upholstered chairs and 6 dining room chairs.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$300

ANDREW S.
08/2008
5.0
carpet cleaners
  + -1 more
My experience with them in terms of what they do is excellent. They show up when they are supposed to and move our furniture without damage, and of course they can't make it brand new, but they got most of the smell out.
Description of Work: They cleaned our master bedroom, which consists of two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Eileen O.
06/2006
5.0
carpet cleaners
  + -1 more
Arrived on time, very professional, performed in a timely manner, respectful of my new front door, placed most furniture atop small protective sheets of wax paper.(Got out some difficult stains which I am just hoping do not re-appear weeks later.)Offered advice on care of stains.
Description of Work: 3 bedrooms and 1 family room plus 2 deodorizing and 1 protection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Adrian G.
03/2006
5.0
carpet cleaners
  + -1 more
I had a very positive experience. Prior to the cleaning I would sneeze and have itchy eyes every time I spent time in either carpeted room, after cleaning, my allergies really improved. There was some ''browning out'' of our carpet after the initial cleaning, but after I called, the crew returned and re-cleaned the problem areas at no additional cost. Employees seemed very friendly and enthusiastic about their product.
Description of Work: We moved into a house where the previous owners had a dog and I am highly allergic. Two large rooms are carpeted in Berber carpeting. Stanley Steemer cleaned both areas.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

LOREEN Z.
03/2006
4.0
carpet cleaners
  + -1 more
Experience was favorable. They worked on the spots in the carpeting. They moved the furniture and looked at the tag on the couch to see what it was made of so it could be cleaned appropriately.
Description of Work: They cleaned the rugs and applied stainguard on five rooms. They also cleaned the couch and applied stainguard.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154.23

SHEILA A.
02/2006
5.0
carpet cleaners
  + -1 more
We called them and they scheduled an appointment with us. They were on time, neat and clean. They were extremely reasonable. They did the job fast, but yet good.
Description of Work: We called them to come out and steam clean our carpets. The one on main floor and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

TONI H.
10/2005
4.0
carpet cleaners
  + -1 more
I WAS VERY PLEASED WITH THE CLEANING SERVICE PERFORMED, BUT THE WAIT TIME WAS RIDICULOUS. OUR WINDOW TO EXPECT THE WORKERS WAS FROM 8-12PM AND THEY DID NOT ARRIVE UNTIL 4:00PM.
Description of Work: THEY CAME AND CLEANED OUR BERBER CARPET IN THREE AREAS OF OUR BASEMENT. IT CONSISTED OF THE HALL, STAIRS AND FLOOR.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

Yes, I recommend this pro
$219

ROBERT T.
09/2005
5.0
carpet cleaners
  + -1 more
I WAS VERY SATISFIED WITH THE SERVICES THAT WERE PROVIDED TO ME. THEY DID AN EXCELLENT JOB ON MY CARPET. I MUST SAY MY HOME LOOKS BETTER. I WOULD RECOMMEND THEM. THEY WERE ON TIME. THEY ANSWERED ALL MY QUESTIONS AND THEY DID A GREAT JOB.
Description of Work: CLEANED CARPET THROUGHOUT THE WHOLE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

09/2005
5.0
carpet cleaners
  + -1 more
GIVE THEM A CALL, WE HAVE USED THEM FOR YEARS. THEY PRETREAT STAINS, THEY DO VERY WELL. WE FOUND A TECHNICIAN THAT WE LIKE, AND ALWAYS REQUEST HIM AND ARE ABLE TO GET HIM.
Description of Work: CLEANED CARPET IN FIVE ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

09/2005
5.0
carpet cleaners
  + -1 more
I THOUGHT THEY DID A GREAT JOB WITH THE STEAM CLEANING. THEY MOVED THE FURNITURE AND THE CARPET LOOKS GREAT NOW. I WAS VERY HAPPY WITH THE SERVICE PROVIDED.
Description of Work: THEY DID CARPET CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

09/2005
5.0
carpet cleaners
  + -1 more
THEY HAVE DONE AN EXCELLENT JOB. THEY WERE FAST AND STILL DID A QUALITY JOB. MY CARPET LOOK LIKE NEW. I COULDN'T HAVE ASKED THEM TO DO A BETTER JOB.
Description of Work: STEAM CLEANED MY CARPET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

08/2005
5.0
carpet cleaners
  + -1 more
THE TECHNITION SHOWED UP ON TIME, and WAS NEAT and POLITE. HE WAS CAREFUL WHEN MOVING MY FURNITURE and PUT IT BACK IN ITS ORIGINAL POSITION WHEN HE WAS FINISHED. I FEEL I RECEIVED A GOOD VALUE FOR THE 3 ROOMS THAT I HAD CLEANED
Description of Work: CARPET CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

08/2005
5.0
carpet cleaners
  + -1 more
THE TECHNICIAN ARRIVED ON TIME AND WAS COURTEOUS AND CLEAN. HE MOVED THE FURNITURE CAREFULLY AND REPLACED IT CORRECTLY. THE PRICE WAS WONDERFUL AND THE SERVICE GOOD.
Description of Work: CARPET CLEANING THREE ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jackie B.
08/2005
5.0
upholstery cleaning
  + -1 more
AS BEFORE, THE SCHEDULER WAS KIND AS SHE FOUND ME A TIME WE COULD WORK WITH. AS ALWAYS, THE ASSOCIATES WERE PROFESSIONAL, ARRIVING ON TIME, WORKING QUICKLY, AND DOING THE JOB WELL.
Description of Work: I HAD A SEVEN-FOOT SOFA, A LARGE CHAIR AND OTTOMAN CLEANED AND SCOTCH-GUARDED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DEBORAH K.
03/2005
5.0
carpet cleaners
  + -1 more
WE HAVE HEARD OF SEVERAL PEOPLE WHO HAVE USED STANLEY STEEMER. WE WERE VERY PLEASED WITH THE OUTCOME OF OUR CARPETS. THEY WERE ABLE TO REMOVE AND LIFT STAINS FROM THE CARPET THAT WE COULD NOT.
Description of Work: WE NEEDED THE CARPETS CLEANED, ESPECIALLY IN HIGH TRAFFIC AREAS. THERE WERE SEVERAL SPOTS ON THE CARPET WE COULD NOT REMOVE OURSELVES.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1
    • 2(current)
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Contact information

5710 Woodcliff Rd Ste 107, Bowie, MD 20720

www.stanleysteemer.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 5:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Flooring Sales and Installation,
Upholstering - Boat & Auto,
Air Duct Cleaning,
Water & Smoke Damage

FAQ

Stanley Steemer is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 5:30 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Stanley Steemer does not offer free project estimates.
Yes, Stanley Steemer offers eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Carpet, tile, grout, furniture, leather, area rugs, autos, boats and RVs cleaning, water damage restoration, air duct cleaning, hardwood floor refinishing & flooring sales & installation.

Contact information

5710 Woodcliff Rd Ste 107, Bowie, MD 20720

www.stanleysteemer.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 5:30 PM