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Business highlights
64 years of trusted experience
Emergency Services Offered
Services we offer
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Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.4432 Reviews
Showing 351-375 of 432 reviews
HERB L.
11/2006
home remodeling
+ -1 moreIt was a great experience working with all of the employees of Case. The onsite workers were professional and friendly. The project manager Gary was excellent to work with and the minor issues I escalated to him were quickly resolved.
Description of Work: Case remodeled a large hall bathroom for me. It was completely gutted;tile replaced, window replaced, drywall replaced, a door moved and all fixtures replaced.
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Yes, I recommend this pro
$25,000
JOSEPH H.
10/2006
drywall
+ -1 moreEverything went well. I had a mess on my hands after a flood. It was difficult to coordinate all efforts. My case Representative was very helpful in making suggestions even outside of his scope of responsibilities. Very handy too.
Description of Work: Drywall repair after flood.
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Yes, I recommend this pro
$350
HELEN D.
10/2006
remodeling, home remodeling
+ 0 moreWe worked with John Kent who was a consummate professional. He came and listened to our ideas, provided many of his own that we eventually coordinated in the design, and was very punctual. After many positive meetings, he came back with a very inflated price that didn't include the carpet removal and new flooring. We were disappointed.
Description of Work: Remodeling of a family room, finishing two raw spaces, and adding shower to bathroom. Carpet removal and putting in flooring. Addition of shelves, and other storage areas.
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Yes, I recommend this pro
$35,000
PATRICIA & JAMES H.
10/2006
handyman service
+ -1 moreThey were great to work with, and did an excellent job. The man really had to work hard. I would definitely use them again.
Description of Work: I had them come out to fix a basement window that was leaking. He put a glass cover/awning over the window to keep water out. He also replaced a window.
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Yes, I recommend this pro
$900
WARWICK W.
10/2006
drywall
+ -1 moreOverall we are very happy with the work. The person who performed the work was an electrician by trade but did a great job on the entire project. He was extremely courteous and listened carefully to our every requirement for this job. He made several trips to complete the job, if necessary returning later in the evening (to apply additional coats of drywall, sand, etc.). He cleaned up meticulously after every visit. He removed the crown molding around the nook, built and installed a strong frame inside it, covered the space with drywall, and ran audio/video cables from the middle of the new wall to another wall. He installed all necessary electrical and audio/video outlets. My only complaint was that he was hesitant to do the final finishing and painting, as that was not his area of expertise. I'm fine with that, but it bothered me that he never arranged for someone else from Case to come and finish the job. In the end I hired another company to paint the new drywall.
Description of Work: We had a large TV nook over the fireplace in our living room. We wanted to use this space to hang a painting (or possibly a Plasma TV) so we hired Case Remodeling to drywall over this space and run audio/video cables for a flat screen TV hookup.
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Yes, I recommend this pro
$827
FRANCIS D.
10/2006
handyman service
+ -1 moreHe was about 1.5 hours late. The price was a little high for a handyman.
Description of Work: They fixed a door that was sticking and aligned the door frame to prevent it from sticking.
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Yes, I recommend this pro
$221
Response from Case Design Remodeling Inc
Tammi H.
10/2006
plumbing
+ -1 moreI feel that Case is too big to care about customer relations, and their handyman employees are not good enough to work at more professional outfits.
Description of Work: The handyman arrived almost two hours late, so I had to leave the handyman at my house to complete the job while I went to work. When I arrived back home, the work performed was not what I asked for. I called Case to let them know that I was unhappy with the work. They scheduled another day to come out, which I had to take off of work so they could complete the job that I asked for. Although they did complete the job and the work was done well, two things were broken in my bathroom, including a drain which caused water to spill all over my house every time the faucet was used, until I could get it fixed. Also, the handyman worked for 5 hours and 6 minutes. He charged me for 6 hours. Understandable, but he left all of the used material on my doorstep and left solder all over my floor and bathtub!!! He could have used at least half of the 54 minutes he charged me for to sweep up! It states that they remove all garbage and used equipment in their contract. OK work, but very shabby ethic.
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$710
Response from Case Design Remodeling Inc
PATRCIA R.
09/2006
handyman service
+ -1 moreThe prices were too high for a job that was as simple adding a banister to a tool shed that only has 4 steps.
Description of Work: I called to get estimate for installing a railing for tool shed.
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$300
Response from Case Design Remodeling Inc
Kathleen N.
09/2006
remodeling, architect, home remodeling
+ 1 moreThroughout the process, Case has done a great job of being there when they said they would and keeping to us informed of the work flow including what we needed to have on hand and when. After many years of horror stories from other people, we have had a great working relationship. Our construction team has been Bob and Paul, with Elvis assisting, and they have been very good to work with. They arrive every morning at 7 AM. They have been respectful of our space and time, and are conscientious in checking all decisions and needs with us daily. The work is of high quality and done quickly. The one ordering glitch was responded to quickly. In the earlier parts of the job, the team seemed to be spread across too many other jobs and so sometimes didn't get to us for a couple of days. However, they always let us know when they would be back and why there was a delay. Later in the job, they were very focused on getting our project completed - almost 2 months ahead of schedule.
Description of Work: This was remodel that involved a small addition, and complete remodel of our kitchen as well as a bathroom addition and a bathroom remodel. Case did all design work (by licensed architect) and has served as general contractor for the soup-to-nuts service of design/build. The kitchen remodel was in the addition portion and included a kitchen expansion, a new mudroom, as well as a new porch area. The other changes were the conversion of 3 bedrooms, one bath, to 2 bedrooms, 2 bath with a master suite and a new walk-in closet. The remodeled the existing bathroom and put in a new bathroom. We have lived in the basement throughout the process with 2 kids and several pets.
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Yes, I recommend this pro
$170,000
KATHLEEN S.
09/2006
remodeling, home remodeling
+ 0 moreThe sales guy missed two appointments. When I called the office they didn't seem to care.
Description of Work: I contacted them for an estimate.
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Response from Case Design Remodeling Inc
CHRISTINE M.
08/2006
decks, flooring contractor, lighting, remodeling, garage builders, doors
+ 4 moreThe plan was to hire a GC so that my time would not be needed to coordinate. This was not the result. Calls were not returned promptly. The original salesman was patronizing and not thorough. The first deck plans were so poorly designed that they were rejected by the HOA. After actually taking measurements and pictures, the 2nd set were awesome and the finished product truly a delight. Many of the frustrations were caused by the original salesman poor communication skills. It took two installs on the painting spotlights because the first install were inferior quality lights that illuminated the entire wall. If you use this company, be very explicit about what you want. Case doesn't seem to care if the job is done right the first time. Although they advertise 100% satisfaction, complaints are met with excuses. Ultimately I am happy with the product but getting there was more hassle than it should have been. The 3200 spent on coordination fees was a waste of money.
Description of Work: Hired as General Contractor to oversee and coordinate extensive repairs to 14 year old home. Job included: New Deck with storage shed underneath and storm door from house, Replace interior door from garage, new vinyl sliding door, spot lights for three paintings, coordination of painting contractor for main level (about 1600 sq. ft.), coordination of flooring replacement in same area. (We wanted 100 sq ft of silestone kitchen counters added to the project but got tired (no progress in two months) so we are seeking another supplier for that.
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$31,914
RAVI AND GAYNOR B.
08/2006
home remodeling
+ -1 moreAfter some phone tag, Trey came out to give an estimate. He was on time and very personable. He indicated that he couldn't give me an estimate onsite and needed to send me one via email that evening or the next day. He told me that he was very flexible on payment options and that they don't outsource their work. He indicated that he would have one person work on it for 2 weeks. After 2 days when the estimate hadn't arrived, I emailed him and he sent me one in a few hours. However, it indicated that after investigation it was going to be considerably more than he had originally thought and gave me a ball park estimate for labor (and construction supplies like wood, nails, drywall, hardyboard, wires, plumbing) that was 50% higher than my lowest labor *and* materials estimate and more than twice as much as my lowest labor only estimate (which also included construction supplies). Needless to say, we went w/ someones else.
Description of Work: We had a 7x5.5 ft basement bathroom that had been demolished for some waterproofing work and needed someone to rebuild it. This included framing and drywall on 2 or 3 walls, tile work on floor and shower above shower pan, tying in to existing water lines an drain, installing customer purchased shower pan and stall doors, toilet and vanity, countertop and misc lighting, trim etc.
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Yes, I recommend this pro
Response from Case Design Remodeling Inc
LORI B.
08/2006
home remodeling
+ -1 moreThey were very helpful on the phone, the estimator was great; professional, helpful. It required a good deal of follow-up after the estimator had arrive to get an actual estimate, and the estimate was very, very high - basically they took my maximum amount (which I never should have mentioned) and said that was the total estimate. When I asked for a breakdown, they gave me two lines: labor and supplies (which was odd, considering that I was buying everything myself). So, if you have them come out, be very clear about what you want in the estimate (although I was told initially that it would be itemized).
Description of Work: Gave an estimate for bathroom remodeling.
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Response from Case Design Remodeling Inc
PAUL M.
08/2006
handyman service
+ -1 moreThe handyman arrived on time. He completed the work, and sprayed a primer on the soffit. He cleaned up all debris. Job took about 2 hrs. Satisfied with the work
Description of Work: 2 1/2 ft section of soffit and underlying joist had water damage and rot. The joist was braced on both sides and the soffit replaced.
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Yes, I recommend this pro
$256
SHARON R.
08/2006
home remodeling
+ -1 moreBased on the very high rating in Angie's List, I contacted Case for an estimate on remodeling my bathroom. The scheduling person was quite helpful and professional, and the company was very accommodating when I needed to change the appointment almost at the last minute. The gentleman who came out to give me the estimate also was professional and responsive in answering my questions. He took all the measurements and other necessary notes about what I wanted, and promised that he'd send me an estimate three days later. When I heard nothing back after five days I called him. And then I e-mailed him. And I never heard anything. That was over a month ago. I'm very disappointed. I don't have time to keep chasing people and a company that has received such high marks should not need to be chased.
Description of Work: As you'll read, the company never did any work for me because they failed to provide me with the promised estimate after coming to my home to discuss what I wanted and to take measurements.
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Response from Case Design Remodeling Inc
LEONARD C.
07/2006
drywall
+ -1 moreI'm very pleased with the quality of the work. A friend is having a similar ceiling hole repaired. The patch only is about $200. My work included painting. $100 for painting...??? My work was probably on the higher side, but not out of line.
Description of Work: They repaired a 1'x1' hole in dry wall in ceiling, and did some painting.
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Yes, I recommend this pro
$394
RICHARD P.
07/2006
handyman service
+ -1 moreWork done very well. The quote was a rip-off. They quoted me (I think) $90/hr with an estimate of $1800 (approximate.) It took them about 12-person hours BUT charged $1800. I complained but was unable to get them to lower bill. The work is very good, in my experience, but I would be very careful about quotes.
Description of Work: He fixed and completed job done by other contractor with kitchen renovation.
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Yes, I recommend this pro
$1,800
Response from Case Design Remodeling Inc
CARLOTTA R.
07/2006
handyman service
+ -1 moreExcellent work! Reasonable price and friendly customer service.
Description of Work: They replaced 2 ceramic tiles in kitchen.
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Yes, I recommend this pro
$334
LEE M.
07/2006
home remodeling, sunrooms
+ 0 moreAlthough Case promised a lot, they were nowhere close to delivering on those promises. I was told that they would be dedicated to my job until completion which could not have been further from the truth, as their workers disappeared for days on end. Their design was problematic, but it was not evident until the sunroom foundation was laid, at which time it became evident. Unfortunately because their design drawings did not show all structures that would be attached to the new sunroom (like the existing deck!), the design flaw was not evident from their (incomplete) plans. Their response was ''well you signed off on the plans''. Then it took 2 months to resolve who would pay for the design flaw (I had to get an attorney before they would even consider splitting the cost with me, which they finally did). Their coordination with their subs was awful and my husband basically served as the contractor. Their attention to detail was also not good.
Description of Work: Remodeling of kitchen and addition of a sunroom.
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$140,000
Response from Case Design Remodeling Inc
BARBARA E.
06/2006
handyman service
+ -1 moreTerrific, I called thinking that I had a major problem with the pipes under my shower (since I was showing water damage on the first floor). But the repairman that arrived reviewed the situation and determined that is was a case of the caulking shrinking away from the tiles.
Description of Work: Recaulked around shower tiles, repaired ceiling crack.
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Yes, I recommend this pro
$225
ELIZABETH F.
06/2006
remodeling
+ -1 moreA representative came to our house, looked over the work we have and after nearly three weeks of waiting gave us a bid that was 100% higher than our upper limit. We asked him to let us know what we could get for the money that we have, we were upfront about the funds we had available. We are anxious to get started with our work, and understand that it may be more expensive than we imagine. Again, we specifically asked, what can we do with the money we have? No answer to this question was given. We are serious about getting some work done, but Case did not seem serious about helping us.
Description of Work: No work performed.
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Response from Case Design Remodeling Inc
CHARLES F.
05/2006
home remodeling
+ -1 moreDidn't do the work. Sent a very friendly gentleman to visit the house and they seemed quite open to doing the work but then he seemed to disappear without giving an estimate. Despite calls, I had a hard time getting any response and, ultimately, I never got what I considered to be a real estimate for the work. Too bad but I went with another company. Can't speak to their work or their prices, just their sales follow-through.
Description of Work: Provide estimate on refinishing our basement and kitchen.
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Response from Case Design Remodeling Inc
ISABELLE M.
04/2006
remodeling
+ -1 moreThe entire experience was very positive, from estimate and work plan, blueprint with the representative (Jim Crenca), to the team including manager and the workers, especially the main guy, Steve. He was great! They only subcontracted out the drywall work and the flooring, to entities whom they work with regularly. We have been very happy with their timeliness and quality.
Description of Work: Case remodeled and insulated 1/2 of our basement, creating a bedroom with bamboo flooring and a TV/computer room, and replaced our staircase to make it conform to code. They also added smoke alarms to each bedroom upstairs!
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Yes, I recommend this pro
$48,000
04/2006
remodeling
+ -1 moreI was pleased with the work. They also did some outside work which I wasn't as pleased with. The person who came for that wasn't as reliable. The supervisors come out and checked all the work. If you have any complaints, you can get it taken care of right away. They charge by the hour and are a little pricey. They are a great resource for everything.
Description of Work: They reinforced the basement ceiling.
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Yes, I recommend this pro
$8,000
Response from Case Design Remodeling Inc
R R.
04/2006
interior painters
+ -1 moreThe handyman worked VERY slowly, and at the price of $80/hour we were very unhappy. It cost 1400 to paint a medium sized bedroom (no wall repair or inset bookshelves, just walls) and after 3 days he was still not done all of the things we had hoped to ask him to do (such as install a cieling fan). The paint job is ok, its adequate, but certainly not worth the time and expense.
Description of Work: Painting, taking down and re-installing 4 shelves, taking down and painting 2 folding closet doors
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$1,400
Response from Case Design Remodeling Inc
Contact information
4701 Sangamore Road North Plaza, Suite 40, Bethesda, MD 20816
http://www.casedesign.comService hours
Monday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 5:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Kitchen and Bath Remodeling,
General Remodeling,
Drywall,
Plumbing,
Electrical,
Doors,
Finished Carpentry and Woodworking,
Interior Painting,
Decks and Porches,
Ceramic Tile,
Lighting
FAQ
Case Design Remodeling Inc is currently rated 4.4 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Case Design Remodeling Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Case Design Remodeling Inc offers free project estimates.
Yes, Case Design Remodeling Inc offers eco-friendly accreditations.
No, Case Design Remodeling Inc does not offer a senior discount.
Yes, Case Design Remodeling Inc offers emergency services.
Yes, Case Design Remodeling Inc offers warranties.
Case Design Remodeling Inc offers the following services: Residential remodeling, additions, bathrooms, exterior, interior & kitchens.
Ask for details.
Contact information
4701 Sangamore Road North Plaza, Suite 40, Bethesda, MD 20816
http://www.casedesign.comService hours
Monday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 5:00 PM