About us
Business highlights
27 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Photos of past projects
Reviews
4.982 Reviews
Showing 51-75 of 82 reviews
Tori F.
06/2016
computer repair
+ -1 moreunknown
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Yes, I recommend this pro
$150
Joan M.
09/2015
computer repair
+ -1 moreunknown
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Yes, I recommend this pro
Cheryl F.
06/2015
computer repair
+ -1 moreunknown
Description of Work: Fixed a computer
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Yes, I recommend this pro
Brendan M.
02/2015
computer repair
+ -1 moreunknown
Description of Work: Helped me figure out a problem with my Samsung tablet. No charge. | |Fantastic, professional services from highly competent people. I strongly recommend Boon and his sister Noon.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
CELIA S.
11/2007
computer repair
+ -1 moreIt went very well. The computer was left at the shop and we received a call that it would be ready the next day. It was ready when we went to pick it up in the morning and has been fine since.
Description of Work: Computer was purged of all extraneous programs; icons rearranged; overall restoration.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$95
Yaa A.
09/2007
computer repair
+ -1 moreService was prompt and gracious. I was very pleased and will be using them again. Mr. Boon even encouraged me to call in the future; he said that he can diagnose some problems over the phone. He also noted that my computer start up was slow because of a new virus protection program that did not work well for older computers. He directed me to his website to read the free reviews and identified two free programs that would cause less interference. I was so pleased that he gave me so many cost-saving alternatives.
Description of Work: My laptop would shut down shortly after start up. I thought that I had a virus. I took it into Boon PC, and Mr. Boon explained that it was a dead battery. He advised against buying a new battery because of the age of my laptop, and saved me $100.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$65
JAN H.
08/2007
computer repair
+ -1 moreThey picked up the phone pretty quick which says a lot about them in my opinion. They are a professional establishment and the quality of service is great. I really like how they are very friendly and provide good customer service.
Description of Work: Boon PC saved my files after my computer died.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$75
DEBRA B.
08/2007
computer repair
+ -1 moreMy computer was making a groaning noise. Mr. Boon diagnosed the problem as a bad fan, very dirty and replaced it within hours. Now my computer is silent like it is supposed to be! My computer is 6 years old. Almost unheard of in this day and age. He said no matter what, when I buy a new computer to look for Intel inside. It is the most reliable. I trust him.
Description of Work: Mr. Boon is awesome. He quickly diagnosed the problem, repaired it and I got my computer back within hours. He advised me not to replace fans that he thought were ok, even though I was willing to do so to avoid any more problems. He is knowledgeable and thorough and entirely reliable. I will use him again and seek his advice when I need a new computer.
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Yes, I recommend this pro
$50
EDWARD R.
08/2007
computer repair
+ -1 moreBoon saved our bacon! We had a lot of important data on that hard drive and it was urgent to get it quickly. We brought the computer in Saturday afternoon and he had it fixed by Sunday evening. He was fast, efficient, and effective. We lost only a little data and were able to recover everything that had not yet been backed up.
Description of Work: We had a problem with a hard disk on a Dell laptop and the computer failed to boot. Boon removed the hard drive and repaired it on another machine and tuned it.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$100
Jo B.
08/2007
computer repair
+ -1 moreI talked to Mr. Boone on the phone about the problem. He suggested I order the part from manufacturer and then he would put it in. I ordered the part as he suggested. When it came in I called and he told me I could come by that afternoon and he could do the repair in an hour or less. I traveled from Northern Virginia so it took me about an hour to get there. Mr. Boone agreed that the power supply needed to be replaced and did so in about a half an hour.
Description of Work: The fan on the power supply of my Dell XPS 400 was making a lot of noise and I needed to replace the entire power supply because the fan can not be replaced or serviced independently from the power supply.
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Yes, I recommend this pro
$35
SHERRY T.
07/2007
computer repair
+ -1 moreHe was helpful when I called and recommended I bring my computer to his shop. When I said I would prefer that they came to me he agreed but said it would be more expensive. (It was in my opinion VERY CHEAP!)The technician was very prompt and my computer is 100% better. All that was accomplished in less than an hour.
Description of Work: My computer had gotten very slow and had lots of popups I could not get rid of when first turned on.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$75
BESS G.
07/2007
computer repair
+ -1 moreOur laptop wasn't powering up (despite a relatively new power cord), and we weren't sure why. Mr. Boon was polite, professional, and saved us time and money by quickly testing it and letting us know what it was and that it was something we could fix ourselves (by buying a new power cord). Other places have wanted us to come in and leave the machine for a fixed rate per hour, which would have been considerably more money.
Description of Work: We weren't sure if the problem was in the power supply, the battery, or where. He tested it for us, which took only a few minutes, and charged us accordingly.
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Yes, I recommend this pro
$10
Robin F.
05/2007
computer repair
+ -1 moreHe did a great job and got everything back working properly.
Description of Work: He fixed my computer.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$75
Cynthia S.
04/2007
computer repair
+ -1 moreI called and the repair person suggested I bring in the computer, though he was doubtful as to whether he'd be able to recover very much. I told him what files I hadn't backed up. He said he'd call the next day to let me know what he'd been able to find, and that if he wasn't able to recover anything, he wouldn't charge me. He called as promised, and was able to recover quite a bit more than he'd anticipated. He showed me what had been recovered, offered advice about setting up my system, and helped me carry my computer to my car.
Description of Work: Due to an odd confluence of circumstances, my cat inadvertently re-partitioned my hard drive, wiping out my data. The repair person was able to recover around 33 GB of what I'd lost.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$130
JENNIFER D.
04/2007
computer repair
+ -1 moreVery good service. Looked at my computer right away and fixed it on the spot. Friendly and prompt assistance! Very reasonable prices. I will definitely go back there for any and all of my computer needs!
Description of Work: Diagnosed and repaired my computer quickly.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
PAMELA R.
03/2007
computer repair
+ -1 moreA technician was sent and was on time. Very cordial. Work performed in one hour.
Description of Work: Computer was slow. Removed duplicate programs. Enabled all computers to use wireless system
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$72
JAN H.
08/2006
computer repair
+ -1 moreMr. Boon is able to diagnose and fix the PC the next day, although the quick fix does not last too long, due to the typical life span of the hardware. Compared to specialists at the Best Buy or Circuit City, Mr. Boon is a lot more responsive and reasonable in price.
Description of Work: To fix a dying PC and rescue data in the hard drive.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$75
CRAIG L.
06/2006
computer repair
+ -1 moreMr. Boon is a cheerful, knowledgeable computer expert. He made the tragedy of my dead computer somewhat less painful. I felt like his price was reasonable, and he certainly helped me out by getting some of my files from the deceased hard drive. Be sure to ask for directions to his little hole-in-the-wall shop.
Description of Work: Diagnosed issue (dead hard drive), made recommendations for replacement, retrieved data from the old drive, and later installed the new drive that I purchased elsewhere.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$65
GREG L.
06/2006
computer repair
+ -1 morequick (same day), fast, fair price, honest, answered all questions.
Description of Work: Tune up and debugging.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$65
CARLOS D.
05/2006
computer repair
+ -1 moreAlthough this was fairly simple task by PC repair standards, I was very pleased with the service. The turnaround was quick and price fair. Mr Boon strikes me as very service-oriented- he even backed up some folders that I hadn't requested, but thought I might find handy to have stored for future reference.
Description of Work: Boon backed up onto CD the documents I had stored on my old computer's hard drive. My 5-year old computer- now destined for donation- had suddenly developed system problems & I couldn't do the backup myself.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$65
FRANK S J.
05/2006
computer repair
+ -1 moreWork quality A-1, work delivered on time, price $10 less than quoted.
Description of Work: Replace hard drive; reinstall operating system.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$75
JOY M.
02/2006
computer repair
+ -1 moreThey replied to my email inquiry the same day. They are prompt with trouble shooting and repair. They are also very polite, and they explained trouble shooting process. The price seemed very reasonable, although I did not actually do "comparison shopping."
Description of Work: When I brought in the computer, it did not turn on. Boon PC figured out it was a problem with the power supply box and replaced it.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$82
Sam & Karen E.
02/2006
computer repair
+ -1 moreNo return call or reply to e-mails after 1 week.
Description of Work: None.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness | |
| punctuality |
CARYN F.
10/2005
computer repair
+ -1 moreMR. BOON IS VERY EFFICIENT AND PATIENT WITH US. WE ARE NOT VERY TECHNOLOGICALLY ORIENTED AND APPRECIATE HIS CAREFUL EXPLANATIONS. HE ALSO RECONFIGURED OUR DAUGHTER'S IBM THINKPAD AND WAS VERY HELPFUL.
Description of Work: CHECK AND DEFRAG HARD DRIVE ON DELL DESKTOP. RECONFIGURE A LAPTOP THAT WOULD NOT ACCEPT A WIRELESS CONNECTION.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$82.5
LINDA W.
02/2005
computer repair
+ -1 moreTHE PRICE WAS BETTER THAN ANYONE ELSE AND THE TURN AROUND TIME WAS OUTSTANDING.
Description of Work: THE BATTERY WOULD NO LONGER CHARGE BECAUSE THE CONTACT IN THE REAR OF THE COMPUTER WAS BROKEN. BOON PC MADE THE REPAIR AND I HAD MY COMPUTER BACK IN 24 HOURS.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$110
Contact information
4641 MONTGOMERY AVE 108, Bethesda, MD 20814
www.boonpc.comService hours
Sunday:
ClosedMonday:
10:00 AM - 6:00 PMTuesday:
10:00 AM - 6:00 PMWednesday:
10:00 AM - 6:00 PMThursday:
10:00 AM - 6:00 PMFriday:
10:00 AM - 6:00 PMSaturday:
11:00 AM - 5:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Office Equipment Repair
FAQ
BoonPC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 11:00 AM - 5:00 PM
BoonPC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, BoonPC offers free project estimates.
No, BoonPC does not offer eco-friendly accreditations.
No, BoonPC does not offer a senior discount.
No, BoonPC does not offer emergency services.
Yes, BoonPC offers warranties.
BoonPC offers the following services: PC Tune-up, Repair, Installation, Setup, and Consultation: We can help you pick out and purchase a personal computer that best fits your everyday needs! If your computer has any problem with either software or hardware, bring it in to our shop and we will fix it on the same day! Hardware Installations/Upgrades and Consultation: Hardware installation is intimidating and can be nerve-wrecking and difficult, but at BoonPC, whether you want to install a scanner, increase your PC's memory or upgrade
Monitor repairs, Printer Repairs, Apple Computer Repairs
Contact information
4641 MONTGOMERY AVE 108, Bethesda, MD 20814
www.boonpc.comService hours
Sunday:
ClosedMonday:
10:00 AM - 6:00 PMTuesday:
10:00 AM - 6:00 PMWednesday:
10:00 AM - 6:00 PMThursday:
10:00 AM - 6:00 PMFriday:
10:00 AM - 6:00 PMSaturday:
11:00 AM - 5:00 PM