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BoonPC

Computer Repair, Office Equipment Repair

About us

No Fix, No Charge

Business highlights

27 years of trusted experience

Services we offer

PC Tune-up, Repair, Installation, Setup, and Consultation: We can help you pick out and purchase a personal computer that best fits your everyday needs! If your computer has any problem with either software or hardware, bring it in to our shop and we will fix it on the same day! Hardware Installations/Upgrades and Consultation: Hardware installation is intimidating and can be nerve-wrecking and difficult, but at BoonPC, whether you want to install a scanner, increase your PC's memory or upgrade

Services we don't offer

Monitor repairs, Printer Repairs, Apple Computer Repairs

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.982 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 82 reviews

James H.
07/2016
5.0
computer repair
  + -1 more
Noon at Boon PC could not have been more excellent! She was careful not to give me false expectations of success - but exceeded expecations! She was responsive, excellent at communicating. I couldn't have been happier with the service. And you can't beat the price. It was a little tricky getting into the building the first time on a Saturday. It's not expensive well-furnished digs. But that may be why they're able to keep their service so incredibly affordable. This is now my go-to place for my computer issues.
Description of Work: Recovered data off computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Pam A.
02/2015
5.0
computer repair
  + -1 more
They cleaned all the garbage out I had accumulated over the years and saved two very expensive software programs that I would not be able to buy for Windows7, or even learn over again. I disconnected the H/P unit from the internet and use it only as a work station with a very old copy of 5.0 copy of Thumbs Plus. The newer desktop now runs like the day it was made and have re- downloaded many photo files and documents from a WD Passport Back-Up disk. I cannot express my appreciation for the work done on these two computers as they not only saved them but saved my software also. I highly recommend them to work on any computer brought into their shop, plus as a Bethesda resident always looking for a parking space there is public parking right next door to their building. I have notified my grown children and grandchildren to take their computers to BOON PC without fail if they want the work done properly
Description of Work: Repaired two desktop computers running Win. X/P. Both computers were running extremely slow and were taking forever to shut down or start up. Finally the oldest of the computers-a six year old H/P could only be booted up by going to to the " last known working configuration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

David M.
12/2014
5.0
computer repair
  + -1 more
They were good with me in terms of they would order the solid state hard drive, but it would take about a week, and I said if I bought it and brought it to them, would they install it and they were fine with that. It took them as long as it's said they were going to do and they were good estimators.
Description of Work: The hard drive on the laptop had died and I went to them about installing a new solid state hard drive and reinstalling windows and a couple of utility programs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Robert B.
03/2013
4.0
computer repair
  + -1 more
Job performance was great...but since it was during the holidays, the length of time to diagnose problem and to perform the data recovery was longer than I had hoped for.
Description of Work: Removal of data from a crashed computer. They were able to restore almost 100% of my files.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$65

HANINA G.
01/2013
5.0
computer repair
  + -1 more
My experience with Boon PC was terrific. It was timely, professional, and reasonably priced. Our aging PC had finally crashed for good. P*** PC took care of getting the data off the dead PC and on to an external hard drive within two days. The only challenge was getting the PC up the stairs to their office.
Description of Work: Great service at reasonable cost!
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Margaret C.
11/2012
5.0
computer repair
  + -1 more
It took two phone calls to get an actual person, but when I did it was obvious that they knew what they were doing. I explained my problem and the steps that I had taken, and the woman at Boon understood immediately. I took my computer to their offices that day. She took notes on what my problem was and what I had done. I was given an estimate and told it would take four business days. They repaired the computer at the estimated fee and it was ready one day early. I will definitely use them again.
Description of Work: My computer would not recover. It was consistently going to the blue screen crash information.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Melanie F.
10/2012
1.0
computer repair
  + -1 more
When I entered Boon PC, a younger woman behind the desk was arguing with an elderly man, about his PC - he was being unreasonable (speaking in broken English that he needed the computer back within 24 hrs), but the salesperson was being unnecessarily rude to him, and raising her voice. When she got to me - I explained what was wrong - but she kept insisting the problem was because I was watching videos - even though I told her 2-3 times that the screen would go black at other random times. She told it she'd check for viruses. She was rude to me, and did not listen to me throughout the exchange. But I was desperate, had liked this place in the past, so I left my laptop there. She called the next day and told me I could pick it up. I was charged $75 - their standard diagnostic fee - and was told that she found no viruses, checked my graphics card, and that the problem was that I had it on a setting that would have the laptop fade out after 20 minutes of not touching the touch pad. I told her that that did not sound like she addressed the problem - reminding her that I told her when I dropped it off that I often did not touch the touchpad during movies. She insisted that the setting was the problem and the laptop was fixed. I paid and left. When I returned home, I soon discovered the problem was not only not fixed (it blacked out again with a day or two) but whatever she did to reset all the settings, - I now can no longer type on the laptop without the cursor now randomly jumping to 15 characters behind itself and typing. This is MUCH MORE annoying than the original black-out problem! Now I need to find a good computer repair person to fix two things.
Description of Work: I took my laptop in to be serviced. I had been to Boon PC in the past - and dealt with a terrific older man - and have sent people there since. I will NOT refer people to Boon PC ever again. My laptop screen was fading to black for no reason (sometimes while watching a movie, sometimes while working), and I would need to shut it off and back on with a hard start. Then I would get a weird message about Disk Consistency that was not resolved with the steps the laptop told me to take. I work from home, and I need this laptop to work for my clients. I took it to Boon PC.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$75

KENNETH N.
10/2012
5.0
computer repair
  + -1 more
I dropped off the PC at the agreed upon time and place. It was ready for pick up on time.
Description of Work: I needed my hard drive scrubbed to the bone. They performed the work with alacrity and celerity. I recommend them for PC work that requires the work of a good professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Elizabeth H.
04/2012
5.0
computer repair
  + -1 more
Mr. Boon was a godsend. He was incredibly patient with my non-technical husband. He explained everything that he did and what was wrong. He advised on the purchase on the purchase of the new computer and completed the uploading of all our information within the same day. It was more stressful for my husband driving up and down Rockville Pike between Best Buy and Mr. Boon's shop in Bethesda than it was having our computer in Mr. Boon's shop. He accomplished everything in only 2 days.
Description of Work: Our computer crashed. After 2 completely wasted days with Dell Telephone Support we determined we were going to have to have a real person look at the computer. Based on research on Angie's List and a recommendation from a neighbor we decided to use Mr. Boon. We took our computer in to him in the morning and by afternoon he had diagnosed it as terminal. He recommended the purchase of a new computer. After we purchased a new computer the next day, he rescued all of our data on the hard drive, for which we had no backup (we know - DUMB), and reinstalled on the new computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

M. Kay G.
03/2012
5.0
computer repair
  + -1 more
It went great. He always finds the problems. He is very knowledgable and communicates well. Additionally, he is efficient and reasonably priced.
Description of Work: He has serviced 5 of our computers over the years. Recently we took one computer for virus servicing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sondra J.
12/2011
5.0
computer repair
  + -1 more
They gave me the company where I could go to buy the screen from at a very good price. I had planned on using their services due to the fact that the price they gave me was very reasonable to install a screen plus they gave me a discount for senior citizens. I wasn't able to use them because I live in DC, and they are in the Bethesda area. I am a paraplegic and as far as driving it would just be too much for the immediate product to drive down there. Due to that, I chose another company close to where I live. However, BoonPC were good and friendly too. I would have used their services if they were located somewhere downtown or if there was some way where I could have reached them. I know of other folks who have used them. One of my coworkers using Angie's List referred them to me.
Description of Work: I called BoonPC because I had broken the screen on my laptop. They gave me the company where I could go to buy the screen from. I didn't buy from them because their location is far away for me to drive down to and the cost factor involved in it.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Deborah M.
10/2011
5.0
computer repair
  + -1 more
Service was quite fast. Fee was very reasonable.
Description of Work: Mr. Boon recovered files from the crashed hard drive on my old PC and copied them on to an external hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Deborah F.
07/2011
5.0
computer repair
  + -1 more
I will only take my PCs to Boon from now on. We have used him exclusively since we found him. He works very quickly and very the price is always great!
Description of Work: Mr. Boon replaced a keyboard on a laptop that had gotten water spilled on it and has had to clean up several virus infections on my son's computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Kristin G.
04/2011
5.0
computer repair
  + -1 more
My netbook would not boot, Mr. Boon let me come in for a quick check for free before I sent it back to the manufacturer and it started up.
Description of Work: Netbook would not boot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Aushia D.
04/2011
5.0
computer repair
  + -1 more
He did an excellent job and was very fast. After he was finished I couldn't get it back up so I took it back and he fixed it up with no charge and basically my screen needed to be replaced. He referred me to a place in New York where I could get a cheap replacement screen. He had it fixed when he said he would have it fixed. He updated the computer and did some additional things to it. There wasn't anything I didn't like about him.
Description of Work: He fixed my computer for me by replacing the screen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phillip S.
02/2011
5.0
computer repair
  + -1 more
They performed the service on the same day that I went to them. It was a simple problem, and he thought it would be wrong to charge me more. It was a very simple fix. I thought he would charge me much more. He was very helpful and fair.
Description of Work: He performed a simple fix on my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

F ELLSWORTH G.
01/2011
5.0
computer repair
  + -1 more
My daughter took a non-working Windows laptop to BoonPC after I found them on Angie's List. She was extremely happy with the whole experience. The service was excellent. BoonPC explained what they had found as the problem and why it was not a cost effective repair for her particular laptop (a low cost computer). They transferred all data on the laptop to a hard drive for her so that nothing was lost. They offered to dispose of the laptop for her which she happily agreed to. As she wanted to get a replacement, they explained the weak points of her laptop and recommended brands they felt had a good repair record. The total cost was about $55 which my daughter felt was very reasonable, and less than she had expected to pay. She highly recommends BoonPC and requested I make this report to Angie's List.
Description of Work: Tested Windows laptop computer and determined problem was a bad motherboard. BoonPC gave several solid reasons why it was not cost effective to replace. They made recommendations for brands with good repair records. They transferred all data from the laptop to a drive so that nothing was lost. They took the laptop for disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

DAVID B.
10/2010
5.0
computer repair
  + -1 more
All positive. They were very efficient, reliable, knowledgeable, and trustworthy.
Description of Work: They did some computer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANE P.
10/2010
5.0
computer repair
  + -1 more
excellent--great service, fast, good price, free parking, also provides good advice on computer related things.
Description of Work: cleaned my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

PATRCIA R.
08/2010
5.0
computer repair
  + -1 more
He is wonderful. It was at a very good price. He is extremely responsive and is very helpful.
Description of Work: They had to get rid of all the junk that was on the computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

PATRICIA K.
05/2010
5.0
computer repair
  + -1 more
I've been pleased with his services. He has very quick turnaround and is very reasonably-priced. He is also pleasant to work with and is professional and responsive. He gdefinitely gets it and is great!
Description of Work: He's done some computer repair for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD S.
05/2010
4.0
computer repair
  + -1 more
It went pretty well. They don't take credit cards, and that was an inconvenience, considering the traffic in Bethesda.
Description of Work: They replaced a part on my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

GWENDOLYN T.
04/2010
5.0
computer repair
  + -1 more
Excellent. I feel lucky to have found him.
Description of Work: Had Mr. Boon examine my laptop to see if it could be saved. The laptop condition was critical but Mr. Boon was able to save the harddrive and convert it into and external USB HD. I didn't lose any of my data or programs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

SHERRY T.
03/2010
5.0
computer repair
  + -1 more
I have always had a great experience with this company. I prefer that they service my computers in my home rather than me leaving them in the shop. They are available within 24 hours to get to me and do what I need. Both the laptop and the desktop are working much better. Still can't use the Verizon card but the technician thinks (and I agree) that the hard drive of the laptop is going and that is probably the problem. He recommended not spending any money on trying to repair or replace as the laptop is 5+ years old. Can't recommend these guys enough. Amazing value for the $$$$.
Description of Work: Both my laptop and my desktop were VERY slow. I also have not been able to use my Verizon Broadband Wifi card with the laptop for three weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Bruce E K.
02/2010
5.0
computer repair
  + -1 more
I had downloaded a virus protectdion program from Avast. As soon as the Avast material was in my computer, my computer froze prohibiting me from using it at all. I tried reaching Avast, to no avail. I went to Angie's List to find a highly rated shop to help me. BoonPC was the clear frontrunner. I called and he said come right over. If you use the Woodmont Avenue entrance to the building (Connor Building near Woodmont and Norfolk) there is plenty of free parking. I took my computer to him on Friday December 29, 2010 in the late afternoon. He had it ready on Saturday, but I could not pick it up until Monday, February 1. The charge was amazingly little. My computer is working great and the clean up he did made it faster. He was pleasant, amiable, a real expert, fast, efficient, precise, very inexpensive. I immediately wrote a whole host of folks I know to recommend him to them. And I wanted to add my report to Angie's List.
Description of Work: My computer was frozen. He fixed that, cleaned up a lot of programs and files that should not have been on my computer and advised me about backing up my files.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Contact information

4641 MONTGOMERY AVE 108, Bethesda, MD 20814

www.boonpc.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
11:00 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Office Equipment Repair

FAQ

BoonPC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 11:00 AM - 5:00 PM

BoonPC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, BoonPC offers free project estimates.
No, BoonPC does not offer eco-friendly accreditations.
No, BoonPC does not offer a senior discount.
No, BoonPC does not offer emergency services.
Yes, BoonPC offers warranties.
BoonPC offers the following services: PC Tune-up, Repair, Installation, Setup, and Consultation: We can help you pick out and purchase a personal computer that best fits your everyday needs! If your computer has any problem with either software or hardware, bring it in to our shop and we will fix it on the same day! Hardware Installations/Upgrades and Consultation: Hardware installation is intimidating and can be nerve-wrecking and difficult, but at BoonPC, whether you want to install a scanner, increase your PC's memory or upgrade
Monitor repairs, Printer Repairs, Apple Computer Repairs

Contact information

4641 MONTGOMERY AVE 108, Bethesda, MD 20814

www.boonpc.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
11:00 AM - 5:00 PM