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The Micro Geek

Computer Repair, Computer Sales, Computer Training

About us

As an ON SITE Company (we come to you) The Micro Geek is in business since 2009 WE service the MD, DC and VA area, We can humbly claim to be one of the best in the business, Customer Service, Dedication, Responsiveness, and a slew of clients to testify on our behalf. Angie's list Super Service award 2010, 2011, 2012, 2013, 2014, 2015 and soon to be 2016! with prompt ON-SITE service and guaranteed work, we are one of the most cost efficient in the business. call us for your virus infected computer, or your slow, slow want to throw your computer off the 10th floor. Wireless printing no problem....Apple trouble? we fix it, we replace hard drives install new devices. want to print from your IPad or IPhone? we can make it happen. call us for a free quote! we are usually there the same day!

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

WE SERVICE PCs, MACs and SERVERS, Virus Removal, spam and pop-ups removal, firewall and anti virus configuration, PC optimization, Troubleshooting, repairs & upgrades new PC, MAC and Printers set-up, wireless network installation, data back-up and recovery, preventative maintenance, hardware & software installation, sale of new & used computers.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.0184 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 76-184 of 184 reviews

Yetta H.
02/2013
5.0
computer repair
  + -1 more
Mr. Azad Ali came over the same day I called and was right on time. I was very appreciative that he scheduled me at the end of his long day. He had everything needed to quickly diagnose the problem and fixed my computer. He also ran diagnostic tests to ensure my system was operating at it's best. He is very professional, friendly, and knowledgeable. The service was excellent and very reasonably priced. I was very happy to find him on Angie's List and would have him back for any future computer issues and highly recommend him to my friends.
Description of Work: My computer was frozen after a power outage and would not reboot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Julia M.
02/2013
5.0
computer repair
  + -1 more
My computer would not start up in the morning. I located Micro Geek on Angie's list and by the end of the day, Azad had gotten the computer back up and running. Well worth the money.
Description of Work: Non-operational computer was diagnosed as having a defunct power source. Power source was replaced that day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

AMy T.
02/2013
5.0
computer repair
  + -1 more
It went really well. The Micro Geek showed up when he said he would, he was very professional, but not overly nosy. He didn't berate my abyssmal computer skills or laugh when I couldn't perform simple tasks. He walked me through a number of MAC issues, user issues, that had been bothering me. Not big issues, but ones that bothered me over time. He was very pleasant and could relate what he was doing very well. Would highly recommend him to someone else.
Description of Work: Home help with MAC
Rating CategoryRating out of 5
Yes, I recommend this pro
$165

Judy L.
01/2013
5.0
computer repair
  + -1 more
Azad Ali has been maintaining four computers for me for a few years and there isn't anything that he can't fix! Always prompt and efficient, he's done everything from repairing a hard drive to giving me lessons on how to work my iPod. The prices are very reasonable and the service is excellent. I recommended him to some friends a last year and they were equally impressed with his knowledge and capabilities.
Description of Work: The Best in Computer Technicians
Rating CategoryRating out of 5
Yes, I recommend this pro

James L.
01/2013
5.0
computer repair
  + -1 more
Having had mediocre to poor "geek" style services in the past, my expectations were not very high for this company. This technician dispelled my concerns by doing a really good job without the usual "I'm a geek and you're not" attitude. It was also refreshing to have a technician with experience and a company to charge a fee that, I think, was commensurate with the time spent. Good "geeks" are hard to find, now-a-days. I would recommend this company.
Description of Work: Very pleased
Rating CategoryRating out of 5
Yes, I recommend this pro
$192

David K.
01/2013
5.0
computer repair
  + -1 more
From the moment he arrived to the moment he left, Azad was nothing but professional and was eager to answer our questions. Through he stayed longer than he expected, he did not charge us for the extra time he was with us. I consider him a hidden treasure on dealing with computer issues. His working knowledge of systems is quite extensive. Without I doubt he is on my Permanent list of computer experts. His charges are very reasonable and were fully explained before he started. I recommend Azad to anyone without reservation!
Description of Work: I call Mr. Azad Ali on Friday to discuss an on-site visit to evaluate my home wireless network and to repair a laptop that was operating eratically. Azad said he would arrive the next day at 4:00 PM and, without fail, he arrive on time. He quickly understood what I was attempting to do and promptly went straight to work. He resolved my networking problems in short order and gave me documentation on what he had done. He resolved in less than an hour what Comcast utterly failed at doing. He then went to work on my laptop and, after running his diagnostics, had the laptop running like new again. He provided valuable tips on what I needed to do to keep the machine running smoothly. My wife had some questions on configuring her Kindle Fire. He sat down with her and solved her concerns and showed her how to navigate the system and set up the Kindle Fire to receive her email. She was thrilled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Debbie T.
12/2012
5.0
computer repair
  + -1 more
This wasn't my first time working with Azad. After giving him a call, he suggested that I stop by with my CPU (on Christmas Eve!). After running several diagnostic tests he realized the problem was more in-depth than he initially thought. Later that day he sent me a text with the diagnosis: I needed a new hard drive. The morning after Christmas he sent another text to let me know he was heading to the store to purchase the new hard drive (and assured me all of my files would be intact). I contacted him later that evening for a status and around 6PM he told me the computer was ready for pick-up. Azad knows his stuff and is unbelievably easy to talk to when it comes to technical 'stuff'. Although I would prefer more one-on-one communication (as opposed to text messages---sometimes you want to 'speak' to someone!) I would certainly use him again!
Description of Work: When my computer refused to shut down on its own or connect to the Internet without it being in 'Safe Mode', I realized it was time to call in the professionals. Although initially, Azad believed he could correct the issue in a few hours, turns out I needed a new hard drive. Uggh! Azad purchased the necessary parts, installed everything and restored all of my data/files seamlessly. He also took care of a laptop that was inoperable because of a virus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Robert M.
12/2012
5.0
computer repair
  + -1 more
Mr. Ali is a very knowledgeable and capable professional. He was very responsive in performing the work required and returned all my phone calls promptly. Mr. Ali is also easy to work with. I highly recommend him.
Description of Work: Corrected slow computer with a frequency of freezing and shutting down. Replaced dead video card. . Reloaded operating system. Found a few problems, including viruses, and eliminated them. Loaded new virus protection software The computer has been working fine since completion of the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Keith C.
12/2012
5.0
computer repair
  + -1 more
I called The Micro Geek company and I couldnt have been any happier. The owner answered the phone when called and we setup an appointment a few days later. When he showed up he was very prompt and confident with his work. He resolved all my issues within 1 hour. The cost was very resonable versus other companies that I have researched. I would difeinately plan on using The Micro Geek again for all my future computer issues.
Description of Work: I called this company to fix my wireless printer and to review my second computer because it was running slow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Herbert W.
12/2012
5.0
computer repair
  + -1 more
Everything went very well. Service was prompt and courteous.
Description of Work: My computer required a tune up and software updates. Azad provided excellent service and was able to fix my computer problems. I drove 30 miles to meet Azad and it was well worth the trip. I plan to use Azad for my computer needs in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ANN J.
10/2012
5.0
computer repair
  + -1 more
All the work Azad has done has been nothing short of perfect. He has always been prompt, efficient and most important, understanding and patient with our our lack of computer knowledge. We wouldn't consider having anyone else work on our computer issues. I can't recommend him highly enough!
Description of Work: Azad has helped us with a number of computer issues during the last several months. He's installed a computer, transferred information from one computer to another and fixed problems I was having with my IPad. He's due back here soon to connect a PC laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Geralyn O.
10/2012
5.0
computer repair
  + -1 more
Azad arrived on time, as always. I had already explained my concerns via email so he went right to work. Some diagnostics later and the virus and spy software were eliminated and my printer was reinstalled.. Super fast, super reasonable and super rehirable. !Thanks Azad
Description of Work: Azad, AKA the Geek, has been keeping our computers safe for more then 5 years. He is personable, honest and absolutely on top of his game.I emailed Azad when I a realized our little issues were becoming big problems. He responded to my Sunday night email first thing Monday morning. He was here by 3:30 Monday afternoon. Diagnostics and repair and two computers and other WiFi devices are all running smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Robert S.
10/2012
5.0
computer repair
  + -1 more
The FBI virus stopped my computer dead in its tracks. I called my anti-virus provider right away, but after 2 lengthy phone sessions, one with a senior tech, things were looking dire. Starting to feel kinda desperate, I decided to call The Micro Geek, who'd done work for me before, and see what he thought. He calmed me down, assured me my problem was fixable and I wouldn't lose everything, and said he'd come as soon as he could. "As soon as he could" turned out to be about an hour later! And two hours after that, I was back in business. What did he do? I haven't got a clue--looked like magic to me--but he did it with impeccable professionalism and then, just for good measure, he popped the side off my CPU box and gave its innards a good cleaning. Bottom line--would I recommend Asad, The Micro Geek to a friend? You betcha.
Description of Work: Removed the FBI virus from computer, including making sure a memory stick was also not infected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Clementine P.
10/2012
5.0
computer repair
  + -1 more
He came out the same day and resolved the problem immediately. He knows his stuff. I have recommended him to many other friends and family who have had great experiences as well. I have used him 5-6 times over the last (3) years. He takes his time with you, does not rush and will explain things to you. He seems to always do more than asked and will bring up any other concerns that need to be addressed. He always seems busy but can accommodate and work you into his schedule.
Description of Work: I had a virus on my computer as well as some other trouble.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Larry R.
09/2012
5.0
computer repair
  + -1 more
he responded quickly to my request for service, arrived on time, and corrected the problem. he was both professional and personable. i would recommend hiim to others.
Description of Work: found and removed many viruses. optimized my pc's performance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

joan W.
09/2012
5.0
computer repair
  + -1 more
Overall, I have a new system that is working flawlessly. I could not recommend Azad more highly.
Description of Work: Set up a new computer and scanner, transferred documents, installed anti-virus software, Carbonite back-up. Azad really knows computers and is both professional and fast.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Linda H.
09/2012
5.0
computer repair
  + -1 more
It went very well. Azad was very professional, knowledgeable, responsive, patient, and flexible. I took my computers and printer to him. He usually comes to his clients, but accommodated me (it was more convenient for me to go to him). I felt comfortable and safe in his work studio and would not hesitate to return. I highly recommend The Micro Geek and will use The Micro Geek again.
Description of Work: My old 15" Dell Inspiron died. The Micro Geek: 1) Performed a diagnostic and determined that my hard drive had crashed; 2) Was able to "preserve" the data and transfer it to my yet to be used Dell 17" Studio; 3) Set up my Dell 17" with Visto OS (yuck); 3) Diagnosed why my printer UNinstalled on my Dell 17" (that Vista!!); 4) Installed my printer; 5) Replaced the hard drive for my old 15" Dell Inspiron and transferred the data from the crashed hard drive to the new hard drive and set it up. Now, I have a functioning new 17" and back up 15".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

GAIL B.
08/2012
5.0
computer repair
  + -1 more
In less than 30 minutes I received outstanding service.
Description of Work: Mr. Ali arrived and explained in detail that he would perform routine troubleshooting to determine why I had the problem. In less than 15 minutes he found and solved the problem with the Internet access. In addition, he did routine maintenance so that the computer would run more efficiently and faster. I am glad that I found him on Angie's List and will definitely keep his information should I experience any more computer challenges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

scott F.
08/2012
5.0
computer repair
  + -1 more
I'm very happy with the service i received. I explained the issues and what I'd like to do and he was very accommodating. He was able to troubleshoot issues as they came up that would have stumped me. Everything i was hoping to accomplish was done and in just a few hours.
Description of Work: networking 2 routers and lots of trouble shooting on router/modem/internet connection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James H.
08/2012
5.0
computer repair
  + -1 more
He was on time and called en route to make sure we were expectring him. He went right to work on the remote system, making sure the wireless router had the proper IP address and testing to ensure the laptop computer had internet connectivity. We then returned to the main house and checked to ascertain there was no loss of connectivity there. In conversation, and after I handed him a check, I indicated that I had another wireless router. He saw that it was a more recent and powerful model, so he went back to the remote location and exchanged routers and made sure the new router had the right IP address and knew the wifi network name, all for no additional fee. He is clearly a results-oriented professional and a nice man to boot.
Description of Work: After I installed a lengthy ethernet cable, Micro Geek came and made sure all connections were correct and established our wifi network at some distance from the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

James H.
06/2012
5.0
computer repair
  + -1 more
Azad arrived pretty much on schedule -- but called to say he'd be about ten minutes late. He was amazed to see that Verizon didn't check to be sure the Internet was working before they left. After reviewing the wiring and connections, Azad called a Verizon technician and made more progress with them than I had ever made. While Azad was not able to fix the system, he recommended that Verizon come back with an intention to install a new Ethernet cable to the modem. That work was then scheduled. Verizon came a few days later, reviewed the situation, saw that a new Ethernet cable would not restore our full TV service, and concluded that we needed to simplify our network. Verizon stuck with me while that was done and made sure that both the Internet and TV were functioning fully. Verizon recommended that we either intall an Ethernet cable to the remote location or try to reach it wirelessly through extenders and the like. I reported these conclusions and recommendations to Azad by email, saying I'd like to have his view of the situation and would value his continuing invlovement until this matter is resolved completely. Much to my surprise and disappointment, he has not responded, so I have begun the work myself.
Description of Work: I needed someone to help re-establish wireless service at my home. Verizon had failed to do this for me after three visits. Azad apprached this job with care and stuck with it until we had a plan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Linda K.
04/2012
5.0
computer repair
  + -1 more
I called Azad Ali of The Micro Geek on Thursday and we set an appointment for Monday April 16 at 10am. By 10:25 I had not heard from him, so I called and he was a block away, arriving about a half hour late. Once he arrived, I found him to be efficient and personable, quickly diagnosing my sluggish computer woes and making the appropriate adjustments. Two hours and $160 later, my computer is working much more efficiently. Azad is also going to make recommendations for purchasing a laptop. I would enthusiastically recommend The Micro Geek to anyone with similar needs!
Description of Work: Assessed slow computer; recommended different security program, optimised desktop, uninstalled unwated programs, adjusted start-up menus, ran anti-virus, updated anti-virus, and several other programs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

Robert S.
04/2012
5.0
computer repair
  + -1 more
I called Asad Ali to see if he could save my old Dell with Windows XP because I had software that wouldn't work on the new Windows 7. Asad really gave it his best shot--but once he realized that in addition to other problems, the motherboard was also going, he gave me the bad news but asked if I'd considered a used computer with XP, especially if he checked it out thoroughly beforehand. So that's what we did and it is working out great. Asad is professional, punctual and reliable, and his fees are ridiculously fair. I just can't recommend him highly enough.
Description of Work: Replaced my 5 yrs old Dell with Windows XP with a used Dell with Windows XP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Frances B.
03/2012
5.0
computer repair, computer training
  + 0 more
Mr. Azad Ali was very helpful. He was great at explaining everything and was very professional and arrived on time. I would call him again for any computer issues.
Description of Work: We had a new printer/scanner/fax machine installed. I also wanted to learn how to down load pictures from my blackberry and new digital camera.. We also had our computer cleaned up to get it running a little faster.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Donna P.
03/2012
5.0
computer repair
  + -1 more
I was frustrated by my computer - especially since retiring and not having access to a sophisticated IT Department - The MicroGeek's , Azad, was courteous, patient and instructive.
Description of Work: Helped fix laptop so it could operate by removing duplicate account, synchronizing email and calendar. Also, installed anti virus protection on another computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Contact information

10601 Taunton Ct., Beltsville, MD 20705

www.themicrogeek.com

Service hours

Sunday:
10:00 AM - 3:00 PM
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
10:00 AM - 3:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Computer Training

FAQ

The Micro Geek is currently rated 5 overall out of 5.

Sunday: 10:00 AM - 3:00 PM

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 10:00 AM - 3:00 PM

The Micro Geek accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, The Micro Geek offers free project estimates.
Yes, The Micro Geek offers eco-friendly accreditations.
No, The Micro Geek does not offer a senior discount.
Yes, The Micro Geek offers emergency services.
Yes, The Micro Geek offers warranties.
The Micro Geek offers the following services: WE SERVICE PCs, MACs and SERVERS, Virus Removal, spam and pop-ups removal, firewall and anti virus configuration, PC optimization, Troubleshooting, repairs & upgrades new PC, MAC and Printers set-up, wireless network installation, data back-up and recovery, preventative maintenance, hardware & software installation, sale of new & used computers.
N/A

Contact information

10601 Taunton Ct., Beltsville, MD 20705

www.themicrogeek.com

Service hours

Sunday:
10:00 AM - 3:00 PM
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
10:00 AM - 3:00 PM