About us
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
15%
Emergency Services
YesAccepted payment methods
Reviews
5.0184 Reviews
Showing 101-125 of 184 reviews
Claudette W.
02/2012
computer repair
+ -1 moreI had an appointment with Azad on Sunday, the 12th. At the last minute, I became ill and was not able to keep the appointment. Azad was more than kind. We were able to reschedule for the following Saturday. He arrived promptly--very business like--and got right to work. He asked a few questions and dIagnosed I'd cracked my hard drive when I'd accidentally dropped it. He explained what he was doing (and why) thru the entire process. He then gave me an estimate of what it would cost to replace the hard drive, and a few other things--no pressure at all. His estimate was $250 (which was much less than I'd been quoted from another source if a cracked hard drive proved to be problem). I was debating whether to have the work done or start new and he gave me quite a lot of information to make an informed decision--again no pressure. We said we'd think about it. Also, while he was there, he gave me some excellent advice on utilizing my external hard drive and other computer related issues. As he was leaving, I expected a bill--there was no charge even though he'd been at the house for over an hour. He also said whatever we decided, if we ever had questions, please call. After discussion, I decided to start new and wanted the best machine for the money, so I called Azad. He was wonderful--not only did he give me honest recommendations based on MY needs, but because of his help I was able to get an excellent machine for quite a bit less than I'd planned to spend. I would call him again in a heartbeat and have already given his name to several co-workers.
Description of Work: My laptop would not boot up. It kept telling me to start in safe mode, it seemed to be starting and then nothing would happen. Then it would tell me to start in normal mode--again nothing. It was 18 months old and, of course, just out of warranty. In addition, it had become incredibly slow and unresponsive.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Crystal S.
02/2012
computer repair
+ -1 moreI contacted Micro Geek after another company failed to show up. Azad returned my call within a couple of hours, apologized for not answering my call due to being in a meeting. I deal with a lot of contractors on a daily basis and have never had one apologize for not answering my call. We set up an appointment for the following day, we discussed my problem over the phone, at that time he told my I would probably not need to replace my hard drive that it probably need cleaning out. Our appointment was scheduled for noon, he called me a little before noon to tell me his was delayed and would be here in 15 to 20 minutes, which he was, again apologized for being late. After looking at the files in my computer, he found the problem within 5 minutes, deleted the files and freed up 80% for my hard drive space. He also noticed that my internet connection was very slow, again with 2 minutes problem solved. He ran more test, clean things up. I found Azad very knowledgeable he explained everything he was doing in a way that I could understand. I would HIGHLY recommend him to any one having computer issues. My computer has never ran better.
Description of Work: I needed to have my hard drive replaced and data transferred to new hard drive, due to "low disc space" message.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$135
Adam C.
01/2012
computer repair
+ -1 moreExcellent overall experience. Azad came the same day, was very knowledgeable and professional and performed the services needed for a reasonable price.
Description of Work: Backed up data, reinstalled operating system to remove virus, restored data and sold/installed antivirus software.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$180
SONIA P.
12/2011
computer repair
+ -1 moreThey did service on my Apple computer. The job didn't go as well as I expected it to go. I don't think they know Apple well. They know IBM. They have got good reviews from other people. They were very good at anticipating necessity. When they fixed my Apple, they changed the operating system on it. I didn't have the copy of the new operating system. They upgraded my operating system. It took them a while to understand that I really wanted to have one so that I would be able to restore the original operating system if anything went wrong. I think a lot of that has to do with their familiarity with Apple. They replaced the drive that was originally just a CD-ROM drive with a super drive. They even replaced some parts in the computer. I will not use them because I want someone who will understand Apple better.
Description of Work: I used the services of The Micro Geek for computer repair & services. I last used them in December 2010.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$300
Response from The Micro Geek
Joyce E.
11/2011
computer repair
+ -1 moreMy computer became infected while working in the early am hours. I contacted The Micro Geek company during business hours the same day. I had a long work day - but Azad accommodated me and came in the evening after 8 pm and completed the work the same day. As I need to utilize my computer for work at home - this work was efficient and excellent resulting in no impact to my job. The price was extremely reasonable for the quick service and after hours accommodation.
Description of Work: My computer was infected with a virus and was essentially non-functional. I could not get to the internet or repair with the loaded antivirus software. Azad - cleaned off the virus from my computer / saved my files and reloaded everything back in perfect working order.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
Loretta C.
11/2011
computer repair
+ -1 moreWork was completed in a timely and professional manner.
Description of Work: Replaced laptop screen. Inspected and optimized desk top computer .
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$215
Michelle G.
09/2011
computer repair
+ -1 moreI recently purchased a laptop and a wireless printer because of recurring problems I was having with my business laptop and printer. Although, I'm somewhat knowledgeable of computers, it would often take me a long time(which I do not have) to figure things out. In addition, because I'm self employed, I did not like to be without my computers for several days when I had to take them in for service. For these reasons, l was in search of someone who would set up the new devices, reconfigure the existing network as well as to provide ongoing support, including remote support when I am on business travel. I contacted the Micro Geek based on the positive feedback from other customers. From our telephone conversation Azad, the owner of the Micro Geek, not only understood my problems and concerns but also provided several options for addressing them. The services Azad performed included optimizing the new laptop, installing MS Office and other software, creating user profiles, transferring my files, internet bookmarks and browsing histories to the new laptop and setting up the new devices on the network. He also assessed the feasibility of retiring an older desktop computer and evaluated my current back-up process. Azad was cost conscientious and offered recommendations that would utilize my existing tools. My overall experience with the Micro Geek was very positive. Based on his prices, responsiveness and services, I intend to use Azad for all my technological needs!
Description of Work: The Micro Geek performed the following services: optimized a new laptop, installed software, transferred files from another computer, connected new laptop and printer to network assessed back up procedures
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
Martina B.
09/2011
computer repair
+ -1 moreAzad squeezed me into his schedule for the morning after I called him. He was very capable and very pleasant, and figured out the bulk of my problem after some searching and an "Aha!" moment. He was able to take care of things that my spouse and I hit a wall on, and generally spruced up my computer nicely. He also explained things clearly. He looked at another computer as well and offered to test it to see if its motherboard was kaput. I'd be delighted to hire him again if I reach a point where I'm stuck.
Description of Work: After "very low memory" messages, my Dell Mini was able to power up, but that was about all. It wouldn't even let me delete a large program I knew I needed to remove. Azad cleaned it up. He looked in places I never would have thought to look for what was taking up so much space. He discussed with me whether I needed the program I wanted to remove; we agreed I didn't need it, and he was able to remove it. He removed outdated antivirus and anti-spying software, and installed a new program. Ultimately, he freed up about a third of the hard drive. He explained compression to me and how it can slow down processing times, and suggested I should have additional computing power beyond the Mini for my purposes -- an issue I's been wondering about. He also took an initial look at a hardware problem on a different computer and narrowed down the possible issues.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$115
Erin B.
09/2011
computer repair
+ -1 moreThis was a first rate experience. It was lovely to have someone pick up and drop off the computer at my house. He was very flexible when it came to pick up and drop off times. He was very courteous and provided service at a very reasonable price, He also added an application to my computer to help me in the future with file clean up at no additional charge. When he dropped off my computer, he made sure to turn it on and show me that it worked. He also explained why my computer was a little slow and made recommendations as to how to solve the issue. In summary, this was high value service.
Description of Work: The AC connector on my five years old laptop did not work. I would attempt to plug the cord it but there wouldn't be a connection. As such, the battery could not charge. I called Micro Geek and the laptop was picked up Sunday afternoon and it was returned to me on Wednesday morning. Not only was the AC connector fixed, but he also cleaned up the hard drive by removing cookies, temporary files, etc to help the computer be a little more responsive.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$135
Ed S.
09/2011
computer repair
+ -1 moreNot much to describe. He answered on cell phone right away. Scheduled right away and could have come that day. I had a conflict, so he cme the next day. He knew exactly what to do, how to fix it, what it was, etc. He explained things as he did his work. This is mu computer guy from now on.
Description of Work: Computer locked up with a virus.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$135
Michael S.
09/2011
computer repair
+ -1 moreThis is the second time that I have used MicroGeek. The job was performed to perfection. He explained the problem and what he was doing to fix it. Azad was on time and did not spend a lot of time performing unnecessary tasks. He is very pleasant to have on the premises.
Description of Work: Updated virus protection; added current versions of various applications; fixed problem in connection with the "blue logon error" screen.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
Amelia J.
09/2011
computer repair
+ -1 moreIt went well as always. Problem was explained and owner scanned all possible reasons until problem was resolved.
Description of Work: Firm is a one person operation. Owner serviced my HP computer by removing a substancial number of viruses causing slow computer performance. This resulted in rapid access to computer sites and personal satisfaction. .I have used this firm for several years and would recommend firm to anyone who sought peace of mind and what I consider reasonable prices. Perhaps one of the greatest attributes of the owner is his patience and ease in communication. You are perfectly comfortable in his company. If you use firm once, you WILL use firm again.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$99
Mary S.
08/2011
computer repair
+ -1 moreVery well. And yes, I would call The Micro Geek again.
Description of Work: The Micro Geek updated and augmented computer components using material from another computer in the house. He also cleared out the desktop and 'debris' so internet became more responsive and faster. I was most satisfied with the efficiency of his work and with his creative thinking with problem identification and solving.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$500
William E.
07/2011
computer repair
+ -1 moreI needed an upgrade to my desktop computer's RAM memory so that I could install a new antivirus program. I made my request for service to The Micro Geek late Sunday evening and was able to schedule an appointment for early Monday morning. Their technician arrived promptly as scheduled, and was professional, courteous, and friendly throughout his stay in my home. He not only performed the upgrade I had requested but also installed the antivirus program itself at no additional charge. Moreover, he also clearly explained the memory and processing capabilities of my desktop and made useful observations on what I should consider in undertaking any further upgrades of my computer. He then ensured that my computer was running as smoothly and efficiently as possible. The service provided by The Micro Geek was outstanding. I enthusiastically recommend this provider to anyone needing computer servicing or repair, particularly where the need is on an emergency basis.
Description of Work: The Micro Geek technician upgraded the RAM memory on my 3-year old desktop computer, adding an additional gigabyte of memory. The technician then installed the antivirus program which had prompted my need for the increase in RAM memory, and thereafter reconfigured my computer so that it would operate more quickly and efficiently.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$115
Shadonna L.
07/2011
computer repair
+ -1 moreI called the Micro Geek in the morning and Azad (owner) called right back. He mentioned that he had time and could be on the way. Once he arrived, it was discovered that the hard drive had not crashed but instead there was a virus that hid all my files. I was quoted a price. Once he started to work, it was discovered that the damage as more extensive and my hard drive needed to be reimaged and all my software reinstalled. A job that would normally take an hour or two ended up taking the whole day. Azad stuck to his price, reistalled all my software, installed a virus scanner, cleaned the computer, and fixed the printer. I was prepared to buy a new computer but my computer works like new. It run faster. I appreciate the responsiveness and professionalism this company offers. I also appreciate the on site service this company offers. I cannot replicate my home configuration if I took my computer to a shop and I would not have had my computer back in a day and I would have had to pay more. I highly recommend The MicorGeek for your hardware and software problems. The company professional on site services at a resonable price. I would use these services again.
Description of Work: Three year old Dell laptop was not working.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$165
Tianca C.
07/2011
computer repair
+ -1 moreThis is my first time using a computer repair company so I was a bit nervous about the service, price, and what I could expect on the other end. However, all that doubt was put to rest when I chose to go with The Micro Geek. I was kept informed of the problem as it was diagnosed as well as the likely impact on my precious data and wallet. I've used my computer for the past week with no problems. The service expectations were clear, the pricing fair, and the timing of the repair was swift. Aside from the wallpaper change, I could hardly tell the hard drive had been removed and replaced. I would highly recommend the company to others. Thank you Micro Geek!
Description of Work: My Sony Vaio laptop is only a few years old and would not boot. It continued to get stuck on the Windows repair screen (i.e. before the safe mode operation option). No matter how many Ctrl + Alt + Delete I attempted, my computer would not give and boot properly.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$400
Shari B.
07/2011
computer repair
+ -1 moreAll details of my experience with The Micro Geek are listed above.
Description of Work: We had two computers that were not working properly. Both had severe virus problems and one of the them, the desktop, would not even boot into Windows. In addition, they were both running slowly. We looked up computer repair stores that were open on Sunday and we could only find The Micro Geek. The owner, Azad, answered the phone and told us that he comes to people's homes to repair computers. We were a little concerned about having someone we did not know coming to our home to fix our computers not knowing his skills or if the price would be way above what has been our traditional method to fix computers, e.g. the computer store, but our concerns were soon gone. We called after 10:00 am on Sunday morning and Azad came as promised at noon. His professionalism, skills and courtesy were soon apparent. He went right to work on the computers. He was able to boot into windows using one of his many software tools. He removed the viruses from both computers. He took off a lot of programs that were causing both computers to run slowly and and he even downloaded a virus checker software so that we would not have problems in the future. He stayed at our home for 3.5 hours and he charged us $225.00. I have no doubt that we would have paid equal to or more if we took these computers to a computer store. And we would have to carry them and probably have to wait a week or more. After he left, we were working on our clean fast efficient virus-free computers. I highly recommend The MicorGeek if your computers are having difficulties. The pleasure, convenience and speed of having professional home service from The Mircro Geek cannot be beat. Finally, someone you can trust with your most beloved technical possession.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$225
John D.
07/2011
computer repair
+ -1 moreSecond time I had to use this provider and it was excellent as before. Before it was my daughter's laptop, this time it was my wife's. Needed a new hard drive and data was transferred intact and everything is now working great. Thanks again and will not have any hesitation to call again. Wish all service providers were this good!
Description of Work: Wife's laptop had crawled to a exceedingly slow speed and needed help. Determined it was a bad hard drive
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$165
Ellen G.
07/2011
computer repair
+ -1 moreI called on Friday, 7/2/11, and he came the very next day,Saturday morning. After running some tests he discovered that I had over 600 viruses on my computer! He asked if it would be alright for him to take my laptop back to his shop where he could scrub it clean. He told me he hoped to be able to bring it back to me on Monday morning but I thought since Monday was the 4th of July that he would deliver it later in the week. But that was not the case, he called me Monday morning and was at my home within the hour with my laptop working beautifully and much faster. I definitely will call him again if I have computer problems and I will also recommend him to my friends. He was prompt, polite, knew what he was doing and I thought his rate very fair; can't ask for more than that. Ellen Goodman
Description of Work: My laptop had a virus and I couldn't use it.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
Liz T.
06/2011
computer repair
+ -1 moreEverything went very well, from start to finish. A very pleasant experience, and well worth the money spent. A good value.
Description of Work: 1. Performed several functions to make overall computer perform faster. 2. Primary work was to install Airport Express to enable wireless capability for our Mac and iPad. Azad Ali, the certified technician who came to the house, was on time, polite, articulate, friendly and efficient. A pleasure to work with. While we had only asked for the wireless installation, he asked if we wanted service to make the system work faster, which we accepted gladly. He also said that he could, if we contacted MicroGeek again, take further steps to update our system, as it is older. We will definitely use MicroGeek again.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
bessie W.
06/2011
computer repair
+ -1 moreTo summarize my appreciation of the outstanding service I received from Mr. Ali , I would say this: I no longer have to worry about what to do if my computer needs services in the future. I know there is The Micro Geek I can contact to obtain timly and high quality service in my own home. Oh, by the way, Mr. Ali is highly knowledgeable and highly skilled. But he's not a 'weird geek'. He has been very friendly and patient with this 78-year-old senior citizen.
Description of Work: My computer started having problems last fall and it gradually got so serious that I could only do simple tasks. (keyboard did not work-with or without wire. I could only use on-screen keyboard.Other problems as well.) A friend, an IT expert, spent more than a dozen hours trying to help but failed. Fearful of identity theft, I did not want to take my computer to a store and leave it there for repairs. Then I turned to Angie's List and found The Micro Geek with an truly outstanding record. The Micro Geek's Mr. Ali promptly came to my home and spent 4 hours on the repairs. He not only fixed my computer to my satisfaction, but also taught me some related knowledge along the way. Later there was a problem (not Mr. Ali's fault.) and he was able to solve it by 'remote control'-using phone and the Internet along with me. No second visit needed.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
John D.
05/2011
computer repair
+ -1 moreContacted company via email and arranged an appointment. Technician showed up promptly on time and quickly determined that the cause was a fan clogged with dust. Since the problem was solved quickly, Mr Ali ran various diagnostics and removed malware, spyware, temp files and cookies that were degrading the performance of the laptop. This was one of the most professional and pleasant experience with a service provider in a long long time, Will definitely use again for computer repairs.
Description of Work: Repaired my daughter's laptop that had an error message that the fan was not functioning.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$99
ANNE S.
05/2011
computer repair
+ -1 moreVery professional and very nice from start to finish. Reasonably priced and he provided top notch customer service. I'd definitely use him again and recommend his services to others. -Trimica Gartrell
Description of Work: He came in to assess the problem and installed missing drivers so that my computer programs could perform properly. He updated my system and set up my printer and internet service.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$120
Edith S.
04/2011
computer repair
+ -1 moreThe service I received from Micro Geek exceeded all of my expectations. The company owner met me at a location that was convenient to me, was on time and was very professional. He thoroughly walked me through all of the problems that he identified and offered a solution to resolve the problems. He fixed my laptop by the next day as he said he would. In addition, he gave me a lot of information on how I can protect me laptop and prevent future problems. I have already recommended this company to several others. Overall, I received excellent service!
Description of Work: My laptop crashed due to virus. Prior to crashing the laptop ran very slow.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
Diane R.
04/2011
computer repair
+ -1 moreThis was another great call from Micro Geek. I had some nasty stuff on my computer and Azad cleaned it up for me. He had provided a similar service for my mother a few months ago. Prompt, friendly, my system is clean!
Description of Work: Removed a couple of viruses from my computer.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$125
Contact information
10601 Taunton Ct., Beltsville, MD 20705
www.themicrogeek.comService hours
Sunday:
10:00 AM - 3:00 PMMonday:
9:00 AM - 7:00 PMTuesday:
9:00 AM - 7:00 PMWednesday:
9:00 AM - 7:00 PMThursday:
9:00 AM - 7:00 PMFriday:
9:00 AM - 7:00 PMSaturday:
10:00 AM - 3:00 PMLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales,
Computer Training
FAQ
The Micro Geek is currently rated 5 overall out of 5.
Sunday: 10:00 AM - 3:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 10:00 AM - 3:00 PM
The Micro Geek accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, The Micro Geek offers free project estimates.
Yes, The Micro Geek offers eco-friendly accreditations.
No, The Micro Geek does not offer a senior discount.
Yes, The Micro Geek offers emergency services.
Yes, The Micro Geek offers warranties.
The Micro Geek offers the following services: WE SERVICE PCs, MACs and SERVERS, Virus Removal, spam and pop-ups removal, firewall and anti virus configuration, PC optimization, Troubleshooting, repairs & upgrades new PC, MAC and Printers set-up, wireless network installation, data back-up and recovery, preventative maintenance, hardware & software installation, sale of new & used computers.
N/A
Contact information
10601 Taunton Ct., Beltsville, MD 20705
www.themicrogeek.comService hours
Sunday:
10:00 AM - 3:00 PMMonday:
9:00 AM - 7:00 PMTuesday:
9:00 AM - 7:00 PMWednesday:
9:00 AM - 7:00 PMThursday:
9:00 AM - 7:00 PMFriday:
9:00 AM - 7:00 PMSaturday:
10:00 AM - 3:00 PM