Priddy Chimney Solutions

Over was happy with the service though they found a crack in the prefab ceramic floor panel which wasnt very good, but not their fault of course. The estimate to fix it is $450 so I will probably shop around to see if I can get a better price.

Priddy Clean Chimney Sweep was a great service. They came on time, were very cautious about keeping my carpet clean and were done quickly. They found that part of my chimney needed repair, gave me an estimate for repair, were not pushy about fixing it, but told me the potential problems and followed up with information on repairing it via the mail. I will use them to do the repair before fire season!

Excellent experience. They sent someone out for an estimate the next day, the work was performed the following week. Someone followed-up after the work and the work was done as requested. Every person from the company was very attentive and courteous.

Two hours before the appointment, I recieved a courtsey call from the office to inform me of the scheduling status of the work crew. I really appreciated this gesture. Primo and Vinny arrived on time and wasted no time getting to work. They were personable and professional. They clean the chimney sweep to allow them to inspect the liner. Within 30 minutes of their arrival, the cleaning and inspection was complete. Upon closing, I will definately use them to make the suggested repairs.

I contacted Priddy Chimney and two other vendors based upon Angies List reviews. Priddy was the most responsive and provided a quote at the same price as the others. They were available for the date I requested and showed up maybe 20-30 minutes late. That was fine because I was late myself and they waited for me and were nice about it. They provided the service noted above. There were two people, one who was more senior and clearly knew what he was doing, and a second person who assisted and followed instructions. Both were professional and went about doing the work quickly and cleanly. They were done in about one hour. OVERALL I was satisfied with the service and would recommend them to others. While I don't feel qualified to fairly assess the quality of their work (or any chimney cleaner), Priddy did the things right that I could verify, i.e., they scheduled when I needed them, they showed up on time, and they were professional while on site.

Initially, there was a scheduling glitch, but after we got over that, the workmen were very prompt and efficient. It was very apparent that they knew what they were doing and how it should be done. They answered all of my questions. It's great to see people who take pride in their work.

I called the company to have my chimney cleaned and they were able to accomadate me by coming out the following day even though they are able to give same day appts. The 2 men who showed up for were very polite, did a quick but thorough job and used a large dropcloth so the area around the fireplace stayed clean.

The technicians were originally scheduled for Thursday, but based on some developments earlier in the week, we had to reschedule for them to come on Friday instead of Thursday. Priddy was very accommodating of our request. The job itself went very well. The arrival window given to us was Friday 12-2. The technicians showed up shortly after 1 pm. They were done two and half hours later. They cleaned after themselves and left our house the way our house was when they came (less the dust from the ductwork and chimney, obviously). I was observing what they were doing and could clearly see the amount of dust they were able to dislodge from the ducts and collect in their vacuum. I'd estimate the volume to be about 1 - 1.5 gallons. (It was nowhere the amount one may see in newspaper advertisements). I was nonetheless surprised by the amount because we have an Aprilaire 2200 filter installed at the return air entry of our furnace, which I change twice a year. We bought the house in 2007 and do not know when the ducts were cleaned last (if ever); this was our first cleanup since we bought the house. The main result is that my wife's sneezing and running nose (she is allergic to pollen) have disappeared a few days after the cleanup. The technicians recommended we clean the ducts once every two years, and we will definitely consider hiring Priddy for the job again. I saw on the internet that hi-tech technicians use remote cameras to look into the ducts to make sure all dust is gone. It seems Priddy does not have the technology, and I feel relatively indifferent about it. Is it possible there still is some dust here and there in our ducts? I think it is possible; I cannot rule it out since I didn't see the interior of the ducts. Does it matter? It doesn't matter to us because my wife's problems are gone. And that was the main reason why we decided to spend the money for the cleanup in the first place.

Wonderfully efficient crew. Not only did they clean my duct work and my chimney, they also discovered why my seasonal baffles were not working and fixed it without my knowledge or charge to me. Very professional work. 4 hours total time, and left NO mess behind.

It went well. I didn't have a cap before. It will keep my fireplace from blowing out. It took less than an hour to do the work.

The two workers cleaned a metal dryer vent approximently 14 feet in length. Initially, one worker used a brush, coming from the outside vent all the way to the end of the metal vent. Then the other worker blew the lint outside. Afterward, he disconnected the entire metal vent (a horizontal 7 foot piece attached to a 7 foot vertircal piece) and took it outside to clean it again. Very thorough. He used metal tape and put everything back together again.

The only estimator who took pictures of our chimney to describe the work that needed to be done. Rebuilt the chimney (8 courses.) Did a remarkable job of matching the brick and mortar to the existing. Cleaned up very well after the work. Couldn't have been a nicer experience.

Had obtained four inspections and bids, two bids were higher for similar work, one bid was less but did not reline the chimney. Arrived on time for both the inspection and the work, and work was scheduled and performed very quickly after their bid was accepted. Completed work as planned that day and cleaned everything up.

We called Priddy Clean to line our chimneys. When we bought the house, the inspector said they should be lined before we used the fireplace and to prevent condensation from getting into the furnace. The price was about what the house inspector said it would be. They even installed a new damper that closes at the top of the chimney. While doing this work, they discovered the floor of our fireplace was damp. They recommended we get a new firebox put in. I asked how much it would cost and their estimate was reasonable, especially for the amount of work they ended up doing. They had to hammer out the box, remove about 30 gallons of water from under the fireplace (apparently this house was built on a former swamp) and build a new box with a deeper foundation. I had a little hiccup with them as they were scheduled to come out on Christmas Eve. A 4" snowfall made the dispatcher call in all the trucks for the day. I called and asked to please reconsider as I was going out of town for the holiday and the next time they would be able to come back and finish the job would be after the new year. They relented and sent a truck out to finish. Overall, I'd use them again and recommend them to others.

The technicians were in time. Very professional, answering all my questions.

It went well overall, though they did have a fuel charge on the final bile that wasn't quoted over the phone. The driver waived it since I had already written the check. I expected a bit more from the inspection. I have seen in-depth inspections with the use of a video camera in the stack. Priddy only inspected the flue door and fireplace liner.

First appointment to make a proposal for installation of a fireplace insert, they didn't show up. They did call and arranged for another appointment time on the weekend. The 2nd appointment was the day of a blizzard and, not surprisingly they did not show up, but it was disappointing that they did not call at all. Several days later I received a form letter stating that I needed 20 course of my chimney torn down and relaid. This was very disturbing because NO ONE EVER INSPECTED MY CHIMNEY OR EVEN ARRIVED AT MY HOUSE. I then received two phone calls from asking whether I would go ahead with the work they were recommending.

They were timely and very professional I would refer this company again! They came to house within 24 hours. EXCELLENT Service.

They did a quality job. They replaced my flue lining with a stainless steel flue pipe and attached chimney cap. They repaired some of the mortar around the chimney cap. They were fast and very prompt to respond and schedule. The only reason I gave them a B for price and professionalism is they originally quoted me $2900 and when I said I had already gotten a quote for $2100, the technician made a call and came down to $2100. It could have been an honest mistake, but it is definitely worth getting more than 1 quote. But overall they did a great job.

I was contacted promptly, estimate was in line with others, but MUCH less than Top Hat, whom I found to be rather pushy and overpriced in their assessment of the repairs. I had a few questions for the office about specifics of the process and city permitting which were promptly answered to my satisfaction.The repairmen arrived right on time and did their work efficiently and as quietly as possible . I was disappointed, however, to discover after they left that my brick hearth that is painted black, has 2 large patches of paint scraped away. I assume that is from not having thoroughly covered the area carefully when they were working. There was no other damage, and they were very careful to protect the floor and rugs in the area. My hope and expectation is that the company will come out and correct it ( stay tuned). If so, I would highly recommend them and use them again .

Two guys worked all day. They gave the estimate on a Saturday and volunteered to do the work the next day (Sunday)!

The original estimate from Priddy Clean was for installation of a new flue for our fireplace, redoing the masonry on top of the chimney (crown) and installing a stainless steel cap. Another company had provided an estimate of $3200 for doing the same work and, in addition, replacing the furnace flue. Because the original Priddy Clean estimate was for quite a bit less and they had a good recommendation from my neighbor, I went with them. Once they got started on the demolition of the cracked fireplace flue tiles, they reached the same conclusion as the other company - that we needed a new flue (liner) for our furnace as well. I think they were being honest with me. The price they quoted for adding on this additional work was well above the other company's estimate but after I showed them the other estimate we agreed on $3210. I was very pleased with the work, punctuality, and professionalism. They even repaired a crack on our front steps using some left over mortar.

Great - another advertiser on Angie's List failed to show after calling to tell me they'd be there - I cancelled them and called Priddy Clean, who came within a couple of days of my phone call and in the time frame specified. They did a great job - fast, clean, and thorough.

They are very thorough, conscientious, clean and efficient. I have them on my list to call again next week.

From first contact the people were friendly and efficient, giving me an acceptable quote for the work. They were able to come on a Saturday-- a plus-- and came within the stated time frame, and completed the task fairly quickly.