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Aquaguard Waterproofing

Basement Waterproofing, Foundation Repair, Egress Windows,

About us

Aquaguard Waterproofing "The Trusted Name in Waterproofing " Quality basement repair company in the area that has earned the reputation as "The Trusted Name in Waterproofing" We offer no obligation basement inspections and analysis. We are the area's certifed waterproofing. Aquaguard has serviced the region for more than 30 years. Based in Beltsville, MD, Aquaguard has thousands of satisfied customers in Maryland, DC and Northern Virginia. Aquaguard's experience has shown that no two problems are the same. With a company-wide commitment to high quality workmanship and customer satisfaction, our primary goal is to solve your specific problem. Our inspection will involve a thorough examination of your foundation inside and out. We will explain the cause of your water problem, what can be done to correct it permanently and leave you with a free estimate. We also install Egress Windows. We employ the most experienced construction professionals in the waterproofing business and utilize time tested methods to solve basement water problem

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial egress window installation, basement waterproofing, foundation repair, sump pump, battery back up systems, excavating, stairwell & drains. Special Discounts for Angie's List Members

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.1531 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
52%
4
14%
3
10%
2
8%
1
16%


Rating CategoryRating out of 5
quality
4.3
value
4.1
professionalism
4.2
responsiveness
4.2
punctuality
4.4
Showing 426-450 of 531 reviews

jerry S.
08/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: 07/22 $99
Rating CategoryRating out of 5
Yes, I recommend this pro

JENNIFER K.
07/2015
3.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$20,000

Brenda S.
07/2015
2.0
basement waterproofing
  + -1 more
unknown
Description of Work: I purchased an waterproofing evaluation and assessment for my home. The gentleman came out walked throughout the house with my husband and after wrote up an assessment plan. The plan basically made it sound like the house foundation was going to crumble at any minute. He stated his plan to fix would cost about $17,000.00. But he was going to offer us a special deal just for today. At this point I lost interest and after telling him we would not be purchasing a plan at this point, he left. I have never received a call back from the company and feel the purchase I made for the evaluation was not only a waste but I feel like I was taken for a ride.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0


Rita S.
07/2015
2.0
plumbing, basement waterproofing
  + 0 more
unknown
Description of Work: Inspector came after dark to look at outside foundation to identify drainage problems and suggest solutions--but it was dark, thus could not see. Looked at basement interior. Was not very insightful either in the observations he made or solutions suggested.

Rating CategoryRating out of 5
quality
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$60

Douglas C.
07/2015
5.0
drain pipe, basement waterproofing, plumbing, wells
  + 2 more
unknown
Description of Work: Drilled around basement wall, put in drainage pipes and sump pumps, re-poured concrete to fill in holes in floor. So far, no more water leakage. Can hear |the sump pumps working and can see the water being expelled outside.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,000

James S.
06/2015
5.0
wells
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$175

Margaret R.
06/2015
1.0
basement waterproofing
  + -1 more
Did not use service.
Description of Work: Wrote an estimate for $4,200 to fix leak. Too much, too quickly.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$39

Response from Aquaguard Waterproofing
6-3-15 We are sorry to hear that you were not able to take advantage of our expert repairs at this time. The work we do is skilled labor intensive and involves using the highest grade materials. We offer lifetime warranties on our work and we invite prospective clients to call our existing client base for references. Our company was founded in 1990 with the vision of doing "Top quality work at a fair price". We invite homeowners to call us for a courtesy inspection and find out why we are "The Trusted Name in Waterproofing". AquaGuard Client Care Team Celebrating our 25th Anniversary!!

Romona J.
04/2015
5.0
basement waterproofing
  + -1 more
The service was ok.
Description of Work: They came and did a consultation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Edward D.
04/2015
5.0
plumbing, basement waterproofing, wells
  + 1 more
unknown
Description of Work: Came to our house on a very snowy morning to replace a failed sump pump. This was an emergency call, as the backup pump was being overtaxed. They came to our house within 1 hour of my calling the dispatcher. It was a difficult installation in a cramped sump pit, but everything is working well. I recommend them for any sump pump installations or replacements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

John E.
04/2015
5.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Phyllis B.
03/2015
3.0
basement waterproofing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$39

joe F.
03/2015
5.0
basement waterproofing, foundation repair
  + 0 more
unknown
Description of Work: service person stoped by to inspect foundation for water leaks. i was looking for an inspector to see if my foundation had a fault/damage, not necessary water leaks. inspector found no leaks, and said foundation was in order. it was a case of mistaken service/expectations on my part, but inspector was professional about it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Rami E.
03/2015
5.0
foundation repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$49

Rami E.
03/2015
5.0
wells
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$175

Michael A.
02/2015
2.0
basement waterproofing
  + -1 more
unknown
Description of Work: Service provider arrived, took a quick look at our basement and then proceeded to tell us that we'd need a $8000+ service for a preventative fix for some minor , intermittent leaks. Provider was very pushy, did not take time to listen or explain service options. Felt bulldozed. Provider promised to follow-up with a written assessment by email but this was never provided.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
punctuality
5.0

$39

Response from Aquaguard Waterproofing
3-3-2015 We thank you for your feedback and we're sorry to hear that you did not enjoy your experience with our company. Our employees are enthusiastic about waterproofing and helping our clients with their wet basement issues. Please let me be the first to apologize if this was mistaken as "high pressure". All of our Licensed Foundation Experts at AquaGuard have years of experience and are held to the highest standards of professionalism and service with integrity. Please feel free to call me personally if we can provide further assistance. Steven Washington AquaGuard Waterproofing Client Care Director 301-595-9670 x115

Bbbbbbll L.
02/2015
5.0
plumbing, basement waterproofing, wells
  + 1 more
Great!!
Description of Work: Replaced my sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Matthew S.
02/2015
5.0
plumbing, basement waterproofing, wells, drain pipe
  + 2 more
unknown
Description of Work: They put in drains around the perimeter of my crawl space that lead to a new sump with battery backup.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Darin M.
02/2015
5.0
wells
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from Aquaguard Waterproofing
2-19-2015 We would like to thank our client for his feedback and purchase. Please call us anytime if we can provide further assistance. Kind Regards, Steve Washington AquaGuard Waterproofing Client Care Director

Kari W.
02/2015
2.0
basement waterproofing
  + -1 more
..
Description of Work: We purchased a "Big Deal" for these guys to come out and give us a full water leakage prevention plan for our whole house. Instead we got a 15 minute estimate to fix an existing problem. I didn't understand why we basically just paid for an estimate when everyone else does that for free. I contacted the company for a refund but instead they said they would just come out again. I did appreciate the willingness to try to make it right but by that time we had already gotten another estimate that was half the price of theirs so I just let it go.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$39

Response from Aquaguard Waterproofing
2-12-2015 We are sorry to hear that your experience with our company was less than stellar. We try our best to explain to our clients that cheaper isn't always better. Our products and services are known for their quality and value. Please feel free to call me personally, if we can provide any further help. Steve Washington AquaGuard Waterproofing Client Care Manager 301-595-9670 x115

Sabrina S.
02/2015
5.0
plumbing, basement waterproofing, wells
  + 1 more
.
Description of Work: Performed an evaluation on the sump pump in my basement and gave some good advice on how to keep it in service. The service provider was prompt and professional, and was able to point out some other areas of my house that I could use their services for in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Aquaguard Waterproofing
2-12-2015 We are delighted to hear that you had a satisfactory experience with our company. Feel free to call us anytime if we can provide further help to you. Steve Washington AquaGuard Waterproofing Client Care Director 301-595-9670 x115

Ollie A.
01/2015
5.0
plumbing, basement waterproofing, drain pipe
  + 1 more
Excellent
Description of Work: Waterproofed my garage wall and install new garage door drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from Aquaguard Waterproofing
2-11-2015 Thank you kindly for your review and selecting AquaGuard to help you with your project. Please take comfort knowing that you have the best warranty in the industry, backed by an award winning company celebrating its 25th year in business! Please call us if we can provide any further assistance. Steve Washington AquaGuard Waterproofing Client Care Director 301-595-9670 x115

Wylene W.
01/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Inspected waterproofing system and sumpump. |Was punctual and satisfactory answered all questions. | ww 1/19/2015

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Aquaguard Waterproofing
1-22-2015 We are pleased to hear that you were satisfied with your AquaGuard Experience. We encourage all of our clients to check in with us from time to time for helpful home care tips and special promotions. Please feel free to call us anytime at 301-595-9670. Steven Washington AquaGuard Waterproofing Client Care Director

Sue C.
01/2015
4.0
basement waterproofing
  + -1 more
unknown
Description of Work: Installed an Egress Window in the basement.....with a sump pump. |Workers were good......courteous, explained what would be happening...cleaned |up the area. |Didn't feel that I got the discount that was advertised when I bought |the original "coupon".

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$7,800

Response from Aquaguard Waterproofing
1-22-2015 We are glad to hear that you were satisfied with the egress window that we installed. The final cost of this project was definitely discounted lower than our normal pricing schedules. Please keep in mind that we install egress windows from several manufacturers and the costs can vary. We employ the finest foreman in the industry and feel confident that your new window will serve you well for years to come. Please call us at anytime if we can provide any further help. Steven Washington AquaGuard Waterproofing Client Care Director

Susan J.
01/2015
4.0
foundation repair
  + -1 more
Everything went well.
Description of Work: Foundation inspection.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$39

Response from Aquaguard Waterproofing
1-20-2015 We appreciate you taking advantage of our promotion. Please call us if we can provide further help in the future. Steven Washington AquaGuard Waterproofing Client Care Manager

CLARENCE M.
12/2014
5.0
basement waterproofing
  + -1 more
good
Description of Work: good

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Contact information

6820 Distribution Dr., Beltsville, MD 20705

http://aquaguardwaterproofing.com

Service hours

Monday:
8:30 AM - 9:30 PM
Tuesday:
8:30 AM - 9:30 PM
Wednesday:
8:30 AM - 9:30 PM
Thursday:
8:30 AM - 9:30 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 PM - 2:30 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Foundation Repair,
Egress Windows,
Excavating

FAQ

Aquaguard Waterproofing is currently rated 4.1 overall out of 5.

Monday: 8:30 AM - 9:30 PM

Tuesday: 8:30 AM - 9:30 PM

Wednesday: 8:30 AM - 9:30 PM

Thursday: 8:30 AM - 9:30 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 9:00 PM - 2:30 AM

Aquaguard Waterproofing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Aquaguard Waterproofing offers free project estimates.
Yes, Aquaguard Waterproofing offers eco-friendly accreditations.
No, Aquaguard Waterproofing does not offer a senior discount.
Yes, Aquaguard Waterproofing offers emergency services.
Yes, Aquaguard Waterproofing offers warranties.
Aquaguard Waterproofing offers the following services: Residential and commercial egress window installation, basement waterproofing, foundation repair, sump pump, battery back up systems, excavating, stairwell & drains. Special Discounts for Angie's List Members

Contact information

6820 Distribution Dr., Beltsville, MD 20705

http://aquaguardwaterproofing.com

Service hours

Monday:
8:30 AM - 9:30 PM
Tuesday:
8:30 AM - 9:30 PM
Wednesday:
8:30 AM - 9:30 PM
Thursday:
8:30 AM - 9:30 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 PM - 2:30 AM