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Aquaguard Waterproofing

Basement Waterproofing, Foundation Repair, Egress Windows,

About us

Aquaguard Waterproofing "The Trusted Name in Waterproofing " Quality basement repair company in the area that has earned the reputation as "The Trusted Name in Waterproofing" We offer no obligation basement inspections and analysis. We are the area's certifed waterproofing. Aquaguard has serviced the region for more than 30 years. Based in Beltsville, MD, Aquaguard has thousands of satisfied customers in Maryland, DC and Northern Virginia. Aquaguard's experience has shown that no two problems are the same. With a company-wide commitment to high quality workmanship and customer satisfaction, our primary goal is to solve your specific problem. Our inspection will involve a thorough examination of your foundation inside and out. We will explain the cause of your water problem, what can be done to correct it permanently and leave you with a free estimate. We also install Egress Windows. We employ the most experienced construction professionals in the waterproofing business and utilize time tested methods to solve basement water problem

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial egress window installation, basement waterproofing, foundation repair, sump pump, battery back up systems, excavating, stairwell & drains. Special Discounts for Angie's List Members

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.1531 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
52%
4
14%
3
10%
2
8%
1
16%


Rating CategoryRating out of 5
quality
4.3
value
4.1
professionalism
4.2
responsiveness
4.2
punctuality
4.4
Showing 351-375 of 531 reviews

Dustin P.
10/2017
5.0
wells
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Response from Aquaguard Waterproofing
We would like to thank our client for their kind remarks and outstanding review. A world class warranty is included with all of our work, and we offer live customer service Please call us if we could provide any other services in the future AquaGuard Client Care Team.

Deanna H.
09/2017
5.0
basement waterproofing
  + -1 more
Assessment
Description of Work: Assessment

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Aquaguard Waterproofing
We would like to thank the member for the outstanding review. Please call us if we could provide any other services in the future AquaGuard Client Care Team.

Richard C.
08/2017
4.0
basement waterproofing
  + -1 more
No work was done.
Description of Work: Have decided not to do any work.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Aquaguard Waterproofing
We would like to thank the member for the outstanding review. Please call us if we could provide any other services in the future AquaGuard Client Care Team.

Karen W.
08/2017
1.0
basement waterproofing
  + -1 more
Dishonest sales tactics!
Description of Work: I would not recommend a company like this who sends out a salesman instead of a contractor. The salesman was very nice and I know he is trying to make a living, but he was here for 4+ hours trying to sell us the service. It was $12,000 + for 1 wall or $24,000+ for all 4 walls and then a sales tactic was used to try to get us to "do business" that night. The salesman dropped the price substantially, but said we had to make a decision before he left. Some sleep and hindsight and now I'm thinking why did I let it go on for 4 hours! DON'T WASTE YOUR TIME! What a shame that these types of sales tactics still exist. Nothing worse than dishonesty!

Rating CategoryRating out of 5
responsiveness
5.0


Response from Aquaguard Waterproofing
We are sorry to hear that you were not satisfied with the service. We will review this project and see what we can learn so the same frustration does not happen again. AquaGuard Client Care Team.

barbara S.
07/2017
3.0
basement waterproofing
  + -1 more
expensive
Description of Work: no work was done
Rating CategoryRating out of 5

Emilia S.
06/2017
5.0
home inspection
  + -1 more
it went fine
Description of Work: inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith S.
02/2017
5.0
basement waterproofing, wells
  + 0 more
got quote, will follow up
Description of Work: Sump pump repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Aquaguard Waterproofing
We appeciate the great review. Please let us know if you need any of our services in the future Thank you John Bryant General Manager

CASEY S.
12/2016
1.0
home inspection
  + -1 more
They never showed up.
Description of Work: They never followed up with appointment requests.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$39

Response from Aquaguard Waterproofing
Angies list sends appointments through their email server. After checking through all of the appointments from 2016 this Angies list customer was never forwarded to us. Hence why they never received a call by us, As a make good - If the customer would allow us out to inspect the property we would be happy to refund the $39 even though we never received the request Please contact me personally at 301-595-9670 John Bryant General Manager

VALENCIA B.
11/2016
4.0
fountains, foundation repair
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Aquaguard Waterproofing
Thank you for the nice comment and rating. Please let us know if there is anything else we can do for you! Welcome to the Aquaguard Family! John Bryant General Manager

Gerard E.
11/2016
3.0
home inspection
  + -1 more
.
Description of Work: I had a home inspection.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Response from Aquaguard Waterproofing
Thank you for the rating and comment. If there is anything else we can do fr you just ask Thanks again John Bryant General Manager

Sterling J.
10/2016
1.0
egress windows
  + -1 more
No contact
Description of Work: Never heard a word from them

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$49

Response from Aquaguard Waterproofing
We are sorry to hear that you were not satisfied with the service. We will review this project and see what we can learn so the same frustration does not happen again. If you require any of our services in the future please contact us 301-595-9670 Thank you AquaGuard Client Care Team.

Patricia M.
09/2016
1.0
foundation repair
  + -1 more
Not well. Not well at all.
Description of Work: I needed a leak in our bedroom evaluated and after they got to my house, they said they don't do that kind of work. The request was explained over the phone when the appointment was scheduled, so it was quite a shock to get this response from the workers. Of course, they also said the scheduling staff doesn't know what they're doing...

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Regina M.
08/2016
5.0
wells
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

John H.
07/2016
5.0
foundation repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Lindsay W.
07/2016
4.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$11,000

Jan E.
07/2016
1.0
basement waterproofing
  + -1 more
.
Description of Work: Wanted to do way more than was necessary. Quote Tried to make it like they could "squeeze" me in.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$8,000

Betty D.
07/2007
5.0
basement waterproofing
  + -1 more
Doubtful at first, I'm very pleased that I had this done and can now move on the the remodeling part of my basement.
Description of Work: They had to dig down about 6 inches of my basement floor to install the sump pump, they cut the paneling all the way around the perimeter of the basement (actually only three of the four walls), and they removed the big bulky furniture that I was unable to remove before starting the job (that was a bonus). It was a two-day job. They even patched a wall for me that was pointed out to me by the Company Representative (thanks a lot). JT Trundle was my origianl POC, but Keith Linthicum and his crew performed the work, clean up and was gone without any problem. I would definitely hire them again if I had to!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,200

MARY LOU A.
07/2007
5.0
basement waterproofing
  + -1 more
This was the only company willing to do this job.
Description of Work: They repaired cracks in the cinderblocks in the basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Elizabeth E.
06/2007
5.0
basement waterproofing
  + -1 more
Overall, we were happy with the work performed. It was done in a timely manner. The company responded in an appropriate manner to a problem the crew found when doing the work. While there was an extra charge, it was reasonable and explained by James Bowman in the office. Aqua Guard was not the lowest bid we received, but the overall quality of both the inspection and the work performed made it well worth the extra money.
Description of Work: Aqua Guard did a thorough inspection of our garage. We had been having seepage problems between the cinder block foundation and concrete floor. Of the three companies we contacted for estimates, Aqua Guard was the most professional and by far gave the best inspection. They showed us pictures of the work to be performed and explained things in detail. Then, Aqua Guard excavated by jack hammer a 22x22 foot section (two outside walls) of our garage floor next to the wall, installed a gravel base and drain pipe sloped to an underground heavy duty sump pump. They then tied in the sump pump drain to exterior drainage outside our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

TWYLA M.
05/2007
5.0
basement waterproofing
  + -1 more
Their estimate was a little bit higher than others I received. The salesman was very helpful and followed up to see if I had made my decision.
Description of Work: They came out to give an estimate on waterproofing my basement.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

BRENDA H.
05/2007
5.0
basement waterproofing
  + -1 more
The work was done satisfactory, but a window was broken, water pipes switched on working machine. The manager John Bryant did a follow up call and "smoothed" things over quite nicely. They reached out to me after I was dissatisfied and truly made the situation right. I was quite impressed by their willingness to resolve the issue. They apologized for the problems and followed up with me even though I have no further need for their services. I really appreciate their customer liaison, Lynette, she was very friendly. If they continue to employ such professionals they will go far.
Description of Work: Water proofing basement.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

JOHN W.
09/2006
5.0
basement waterproofing, wells
  + 0 more
Aqua guard was extremely professional and responsive. The estimator was thorough and took a lot of time to explain the problem and options. The staff at the office was pleasant, (especially Rhonda) very professional and called back to confirm dates and expertly answer my questions. The foreman called from the road when he was delayed in traffic and the crew was exceptionally friendly and carefully cleaned up, each day. The work was really well done, exactly as described and they stayed late to finish on a Saturday. While I think you might find this type of work a little cheaper, I would go with these guys again because they were so reliable, neat and pleasant to work with.
Description of Work: Installed a drain around the entire basement with two sump pumps and battery backup system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,700

ALBERT M.
09/2006
5.0
basement waterproofing, wells
  + 0 more
From the first call to the finish of the installation the experience was first rate. All that was promised was delivered and the foreman and crew were great!
Description of Work: Installed a water system under the floor and put in a sump pump. Also, we received a battery back-up system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,632

SUSAN A.
09/2005
5.0
basement waterproofing
  + -1 more
WE HAVE BEEN REALLY PLEASED WITH THE RESULTS, AND IT HAS BEEN A COUPLE OF YEARS WITH NO MORE DAMP BASEMENT AFTER HARD RAINSTORMS. THE WORKERS WERE VERY NEAT, AND CLEANED UP WHEN FINISHED. WE WERE LEFT WITH PROPER INSTRUCTIONS NOT TO SET ANYTHING OVER THE CONCRETE FILLED-IN OVER THE DRAIN AREA FOR AWHILE.
Description of Work: WE HAD A FRENCH DRAIN PUT INTO OUR BASEMENT AND THE SUMP PUMP RECONFIGURED TO GET RID OF WATER PROBLEMS IN OUR BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

KIRK L.
08/2005
5.0
basement waterproofing
  + -1 more
THE COMPANY WAS VERY GOOD. WHEN I DID HAVE MORE WATER THEY CAME OUT AND FIXED THE PROBLEM WITH NO COMPLAINTS. THE CREW WAS VERY PROFESSIONAL AND CLEANED UP AFTER THEMSELVES.
Description of Work: WATERPROOFING OF BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Contact information

6820 Distribution Dr., Beltsville, MD 20705

http://aquaguardwaterproofing.com

Service hours

Monday:
8:30 AM - 9:30 PM
Tuesday:
8:30 AM - 9:30 PM
Wednesday:
8:30 AM - 9:30 PM
Thursday:
8:30 AM - 9:30 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 PM - 2:30 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Foundation Repair,
Egress Windows,
Excavating

FAQ

Aquaguard Waterproofing is currently rated 4.1 overall out of 5.

Monday: 8:30 AM - 9:30 PM

Tuesday: 8:30 AM - 9:30 PM

Wednesday: 8:30 AM - 9:30 PM

Thursday: 8:30 AM - 9:30 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 9:00 PM - 2:30 AM

Aquaguard Waterproofing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Aquaguard Waterproofing offers free project estimates.
Yes, Aquaguard Waterproofing offers eco-friendly accreditations.
No, Aquaguard Waterproofing does not offer a senior discount.
Yes, Aquaguard Waterproofing offers emergency services.
Yes, Aquaguard Waterproofing offers warranties.
Aquaguard Waterproofing offers the following services: Residential and commercial egress window installation, basement waterproofing, foundation repair, sump pump, battery back up systems, excavating, stairwell & drains. Special Discounts for Angie's List Members

Contact information

6820 Distribution Dr., Beltsville, MD 20705

http://aquaguardwaterproofing.com

Service hours

Monday:
8:30 AM - 9:30 PM
Tuesday:
8:30 AM - 9:30 PM
Wednesday:
8:30 AM - 9:30 PM
Thursday:
8:30 AM - 9:30 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 PM - 2:30 AM