HOME DEPOT

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FROM THE VERY FIRST CONTACT WITH THE STORE, THE GREETER WAS WARM and FRIENDLY. I RECEIVED HELP FROM NOT ONE, BUT 2 ASSOCIATES. THEY BOTH HELPED ME LOCATE THE GRILL I WANTED. THEN, 2 OTHER ASSOCIATES GOT TO WORK ON ASSEMBLING THE GRILL WHILE I SHOPPED AROUND THE STORE. IN 20 MINUTES, THEY HAD THE GRILL READY FOR ME TO TAKE HOME. AS I LEFT THE STORE, I WAS AGAIN GIVEN A FRIENDLY RECEPTION FROM THE GREETER, THANKING ME FOR SHOPPING AT HOME DEPOT. IT WAS A PLEASURABLE EXPERIENCE.

I WAS PLEASED WITH THE SELECTION OF CORIAN COUNTERS AVAILABLE FROM HOME DEPOT AND EVEN PICKED A COLOR THAT WAS EXCLUSIVE TO HOME DEPOT. AT THE TIME OF OUR PURCHASE, CORIAN HAD A NUMBER OF STYLES OFFERED AT SPECIAL DISCOUNT. THIS INCLUDED A NUMBER OF THE HOME DEPOT EXCLUSIVE. THE PROCESS OF HAVING A CORIAN COUNTER INSTALLED INCLUDES HAVING THEIR CERTIFIED INSTALLERS COME AND DRAW A TEMPLATE OF YOUR COUNTERTOP. THE INSTALLERS WERE PROFESSIONAL AND PROMPT. THE COUNTER TOP WAS PRODUCED AND INSTALLED IN A TIMELY MANNER. AS THE STYLE I CHOSE HAD A SEMI-GLOSS FINISH, IT HAD TO BE BUFFED AND POLISHED WHEN THE INSTALL WAS COMPLETE. AFTER THE GENTLEMEN LEFT, I REALIZED I COULD SEE THE CIRCULAR MARKS OF THE POLISHER AND I WAS NOT SATISFIED. THE INSTALLERS RETURNED WITHIN A FEW DAYS AND COMPLETED THE BUFFING TO MY SATISFACTION.

I WAS SOMEWHAT SATISFIED WITH THE KITCHEN REMODEL. THE FINAL PRODUCT WAS SATISFACTORY. ALONG THE WAY, WE HIT SEVERAL BUMPS WITH UNSATISFACTORY CABINET DOORS. WHEN THEY WERE RE-ORDERED, THE WRONG DOORS CAME IN, ETC. THERE WERE A FEW OTHER MINOR DETAILS THAT WERE MORE ANNOYING THAN ANYTHING ELSE. I REMEMBER A DRAWER PULL WAS INSTALLED INCORRECTLY AND SEVERAL DRAWERS AND CABINET DOORS RUBBED AGAINST OTHERS, OR THE COUNTERTOP. IN THE END, ALL PROBLEMS WERE CORRECTED. I JUST THINK THINGS COULD HAVE BEEN FIXED IN A MORE TIMELY MANNER.

THE STORE SENT A MAN TO COMPLETE THE MEASUREMENTS IN A TIMELY MANNER. THE DOOR WAS INSTALLED IN A TIMELY MANNER. THE JOB WAS COMPLETED IN SUCH A WAY THAT IT LOOKED FINISHED. NOTHING MORE HAD TO BE DONE BY US. THIS IS EXACTLY WHAT WE WERE LOOKING FOR.

THE HOME DEPOT SENT TWO INSTALLERS ON THE DATE WE REQUESTED. THEY ARRIVED ON TIME, THE PROCESS WENT SMOOTH AND THE QUALITY OF WORK WAS EXCELLENT. THE END RESULT WAS MUCH MORE THEN WE EXPECTED, WE WERE VERY PLEASED WITH THE QUALITY AND COLOR OF THE CARPET.

OUR KITCHEN IS VERY LARGE AND WE NEEDED TO FIND A FLOORING THAT WOULD HOLD UP WITH ALL THE TRAFFIC. THE SALESMEN AT HOME DEPOT FLOORING DEPARTMENT WERE VERY HELPFUL IN MAKING THAT DECISION.

WE WERE VERY PLEASED WITH THE WORK DONE BY THE HOME DEPOT CARPETING DEPARTMENT. THE ESTIMATOR, SALESMAN, AND INSTALLERS WERE ALL VERY PLEASANT TO WORK WITH. OUR CARPETING IS TERRIFIC.

WOW! I LOVED THE DOOR AND THE SERVICE FROM THE ORDERING PROCESS TO THE CONTRACTOR CALLING TO SCHEDULE THE MEASUREMENTS, AND THE INSTALLATION, JUST LIKE THAT. IT WAS EASY, ON TIME AND LOOKS GREAT.

THE ORDERING PROCESS WENT VERY SMOOTHLY AND WE GOT SPECIAL PRICING AND FINANCING BY GETTING A CREDIT CARD THROUGH HOME DEPOT. WE LOVE THE DOORS BUT THE PROBLEM WAS THEY WERE NOT INSTALLED CORRECTLY THE FIRST TIME. THEN WE HAD TO GO THROUGH HOME DEPOT, THROUGH THE INSTALLER AND ALSO THROUGH THE MANUFACTURER TO GET TO THE ROOT OF THE PROBLEM. IT SHOULD HAVE BEEN HOME DEPOT'S RESPONSIBILITY TO HANDLE THAT SINCE THE PURCHASE WAS MADE THROUGH THEM AND THE CONTRACTOR WAS ASSIGNED TO US; WE DID NOT PICK THEM!

THE HOME DEPOT TECHNICIAN DID AN OUTSTANDING JOB! HE EXPLAINED WHAT HE WAS DOING STEP BY STEP. HE EXPLAINED THE IMPORTANCE OF MAKING SURE THAT THE DOOR WAS HUNG PROPERLY AND ALSO DEMONSTRATED HIS EFFORTS TO MAKE SURE THAT THE FRAME AROUND THE DOOR WAS WELL INSULATED. HE INSTALLED THIS DOOR AS THOUGH IT WERE ATTACHED TO A MILLION DOLLAR HOUSE!

HOME DEPOT SENT OVER TWO TECHNICIANS TO INSTALL THE GARAGE DOOR OPENER. THEY ARRIVED ON TIME. THEY WORKED EFFICIENTLY AND NEATLY. THEY WERE VERY POLITE AND MADE SURE THAT WE UNDERSTOOD HOW TO OPERATE AND PROGRAM THE OPENER BEFORE THEY LEFT.