Mr. Rooter of Maryland

The service tech Michael was great. He explained what the problem was and exactly what was needed to make the repair. Also liked that he gave me options, Did not feel pressured to make the repairs, Will use this company again.

On time. Quality work. Courteous and professional. A bit on the expensive side, in my opinion.

The technician was very friendly, professional, knowledgeable and promt.

was able to clean drain pipe when prior plumber, Len the Plumber could not and still charged me for the service. Very knowledgeable, prompt and courteous. Will recommend to family and friends.

They rescheduled my appointment to an earlier time slot because there was a cancellation. Carlos Nieves called prior to arrival and showed up on time. Assessed my problem and gave me a quote. Quote a bit high but service was worth every penny. He found my problem but was not the person who could fix it. Structural problem with pipeing of shower and shower pan needs to be redone. Carlos spent over 2 hours at my house trying to ID problem. He was polite, knowledgable, kept me informed and cleaned up after he was finished. I was still charged the original quote despite the length if time he was here. Would recommend this company and this technician to everyone.

I was initially quoted $1000 for four hours of work for 3 projects: toilet repair, outside faucet repair, and drain pipe repair. Once the technician came in and disconnected the toilet I was given a higher price to complete the work and was told I was quoted incorrectly the first time. The same thing happened after he removed the outside faucet. I now have to do some of the work myself or the bill would have come to $2000. The technician took only 1 1/2 hours of the 4 hour to get the work done.

The job was done. It was average, nothing outstanding, but the issue was resolved.

Wasn't bad. The price was a little high

The professionals with Mr. Rooter talked me through multiple options to fix my problem, though they were a little expensive in my opinion.

Carlos was friendly, knowledgeable and efficient.

Very expensive not very professional the person that did the job was very nice

Fast response

Service took longer than expected. We had to ask for curtains and covering to minimize dust.

nothing

professional, efficient & quick for job -

the clog came back right after the technician left . Apparently, the snake he used didn't go far enough., but he came back to finish the job when I called customer service at around 8 pm. They were very responsive to your calls and very professional. That was very important to me. I would use them again, solely for this reason.

Did a great job. Tech was prompt. very polite, and thorough.

Major dirty job! The young man was very professional and cleaned out the sump pump and resealed the lid. I was very pleased with the results.

Mr. Rooter did a great job. Fast and great customer service!

Great work