Mr. Rooter of Maryland

My professional was thorough and was able to get the work done quickly. It was a little more expensive than I anticipated but worth the money as there were things I was unaware of prior to the work starting.

Lightening fast response, sent a man out that afternoon, got the best quote, work was finished in an hour or two. Can't beat that.

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First plumber arrived on Friday, 10/6, needed parts and scheduled return on Thursday, 10/12 at 11 am. Never callled to say late, called company and they sent a different plumber. He diagnosed a different problem - still no work. Second plumber rescheduled for Friday at 1 pm - never showed, Again called company and they scheduled a third plumber for 4-6 pm on Friday. At this point, I just told them to 'forget it'. Tired of different plumbers deciding on different solutions to the same simple problem!

WE DID NOT AGREE ON THE WARRANTY FOR THIS UNIT

Customer service was stellar!! I would recommend them to anyone and will use them again in the future!!

I had a plumbing job done that took two days. I purchased the wrong equipment and they were willing to come back the next day to complete the job. Each of the contractors were extremely knowledgeable and willing to do whatever it took to complete the job correctly. I’m very happy with Mr Rooter.

I found them rather expensive. Joe mentioned an online coupon for a 50.00 discount, so I would recommend asking about discounts before the work is done. The overall installation not including the trip to get the part was less than 10 minutes!!! Satisfied with the work but still have the feeling I paid too much.

The service tech who did the work was very conscientious and detail oriented. Unfortunately, his boss (who has no plumbing experience) was more concerned with how much time was spent on the job rather than the quality of the work. Fortunately for us, the service tech took the time to do the job thoroughly and correctly.

Fast and efficient!

They came fast. Prices high for one drain trap replaced, but they did come quickly.

Outstanding service rep. Really knew his job and took the time to explain every facet of the work to me.

Our tech really did great work and was committed to helping us get a good deal from this company.

Cut our Fios line and when they came back to fix yard, did a half a$$ job and put a bunch of dead grass back over hole.

They showed up early (that never happens) on the same day that I called them. Very courteous and accommodating. Repair was done in within 1.5 hours - which included time to get the parts I needed from the store. Highly recommend!

Easy to work with.

Robert was great!! They came within 2 hours of me calling them, diagnosed and fixed my problem in record time.

Very timely with their response, very professional and absolutely knew what they were doing and felt good about trusting recommendation. The cost was reasonable.

Prompt efficient professional

Fair priced and quick to perform work. Plumber quoted and repaired our issue same day! Cleaned up well afterwards too.

great job

I thought their price was pretty high for what I needed to be done.

The service technician Jomar and Kevin did an awesome job. They installed an ABS sump pump pit with stone and ran drain lines for future bathroom. High quality work, courteous and professional. They show pride and stands by work performed. Make sure to request for Jomar!!! I will defiantly recommend their service.