Mr. Rooter of Maryland

Very nice courteous man.

Technician worked hard to ensure the job was done right.

Joe, the plumber arrived within the time frame I was given. I showed him the sink & said the water backed up in the dishwasher as well. He looked at the sink & the dishwasher and gave an estimate of $313, reassessed the amount when he discovered the clean out was in the crawl space to $413 and started the project with a picture of my kitchen sink. He said they'd like to take before and after pictures. He got his snake out from his truck and began with the kitchen sink. He proceeded to empty it in my backyard since his choice of my front yard wasn't acceptable for me. He started to go to his truck until I pointed out his shoe tracks in my kitchen & my hardwood floors leading to the front door. He continued to snake downstairs without any luck. He couldn't tell where his snake was going!!! When the drain still wouldn't empty, he said he needed to replace the galvanized pipe with PVC. This raised the estimate to $813. While he was in his truck, my neighbor & I agreed that estimate was high. Upon his return, I said I wanted to get another estimate. His reply I would have to pay $313 for basically doing NOTHING. I chose to give the 1/3 deposit. He would return 2 days later to complete the job!!! He did return on Friday late for the appointment but unclogged the drain, replaced the pipe & again made a mess in the kitchen. I'm scared to look in the crawl space. He never removed the dirty water from the dishwasher, as he said he would!!! I will NEVER use Mr. Rooter again. The whole experience was very unprofessional.

Tech was on time and had no problem dealing with some unexpected situations during the installation process. Company kept us informed until the techs arrival.

Plumber arrived right on time. The problem was sort of an emergency, so we were glad they could come the same day we called. If we had time, we would have checked prices from one or two others. This provider was pretty expensive, but the quality was good.

Took much, much longer than I was told, and only one technician was sent for the job (he had help for the heavy stuff.) The work was great.

The tech took the time hopefully fix thrbproblem and gave great recommendations

Work was done adequately. Service person was very good. Cost was on the high side.

Very responsive and explained in detail the job. Work quality was excellent.

Very responsive to tje homeadvisor webpage, on a holiday they contacted me for my emergency when I fid not even think I had a chance of getting someone to come out. Very professional, caring, quick, and courteous. I so appreciate them being there for us in our emergency and so reseasonably priced too. Thank you Mr. Rooter of Maryland!

The technician was on time and was very professional. The work quality was excellent.

showed up later than appointed time

satisfied and response and work was quick.

call him and relax, the job is done.

Professional. On time. Good job. Pricey.

Joshua is an excellent plumber. Very professional and very nice.

Had a hiccup with scheduling the service, but once that got straightened out everything went well. The plumber was very knowledgeable and carefully explained what needed to be done.

expensive and couldnt fix the faucet. up front about the cost estimate though and on time.

It took three visits to resolve drain problem, Instead of trying the snake with the camera, they snaked the wrong drain and had to return, then they did not have the right tool to ooen a sewer drain in the bathroom so they sent another plumber which cist me an Additional 234 dollars over the first bill of 700 dollars plus