Mr. Rooter of Maryland

They were prompt and professional.

Very responsive. Overall I was satisfied with their performance. Very user friendly. A little pricey and not much detail on price breakdown.

Little pricey for simple problem taking 20 minutes.

Robert was great. He was very friendly and was able to get a lot of quality work done in a short amount of time.

They are very responsive and can fix most things on the spot. They are quite expensive though so would reserve for critical items that absolutely needs a certified plumber. I would use them again. Good work.

Carlos was wonderful! He arrived on time and did a great job...even in freezing cold weather😀

Tech was prompt, professional, courteous, and friendly. I needed him to remove a leaking kitchen faucet and install a new faucet, which I'd just purchased. He had no problem installing the new faucet. However, he struggled to remove the old one ("frozen" mounting nut) and had to saw through one of the faucet pipes. ln doing so, he scratched the sink (fairly deeply) in a couple places. He apologized and reduced the bill, but I am unhappy about the damage to my otherwise unblemished sink.

They were available on Christmas day which was great. However the technician was not communicative and rude

The service and promptness was excellent.

Prompt and friendly service to install a bidet accessory. The technician did a good job with the installation. I thought it was a little expensive, but plumbing always is!

I originally scheduled for a Tuesday and was contacted to ask if I wanted repairs done earlier. Tech showed up on time and was very professional. He explained everything before eork started. Repair was made in less than an hour.

on time, quick, efficient,

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Plumber was scheduled and arrived on time on a Sunday afternoon. Quickly found the leak issue with the main kitchen drain pipe. Stated problem in easy to understand way, and that he would return the next day with the materials to complete the repair. We added a new disposal to the work, and he suggested that we buy the disposal to save money. Arrived on time next day to perform the work, and he resolved the water leak from the drain. Feel very confident in his skills and was very friendly and provided great customer service. Would recommend this company again.

Technicians were very organized in both the preparation for and execution of the work itself. Technicians explained every aspect of the work that needed to be done and were very efficient with the time required to complete the work.

Great service Mr. Rooter had a plumber out in no time at all! Robert was great and got the job done and cleaned up in no time!

Very professional. They were on time. They accommodated my request for a specific brand pump. They cleaned up after themselves. A pleasure to work with, from the person I spoke with on the phone to the technician that did the work.

No

Their actual work was great, they did find the clog roughly 20' down and he cleared it. The problem with the service is the tech left my front door open and 2 of my dogs got out and I spent a lot of time and energy finding my animals. Another issue is the guy's iPad wouldn't work so he couldn't take payment and now he's harassing me for payment, after he said I could contact the home office at my convenience to make payment.

the most courteous and wonderful professionals I've ever seen. They don't come in to charge you the highest price their fees are right on the money for what needs to be done and I really love this company.

It was a great experience. Someone contacted me immediately and they came out and fixed it the same day. the man who came out was courteous and knowledgeable.

The technician worked hard to find the problem and took no time to fix.

The email that a tech is on the way isn’t the 30 min appointment window. So watch for the call other than that they were professional and fair and offered free estimate. Highly recommend.