Mr. Rooter of Maryland

From start to finish, Mr. Rooter made the process as expedient and convenient as I could have hoped for. The technician, Nate Hurley arrived within the stated time, identified himself, and greeted me by name. He was exceptionally polite & professional throughout the process, answering all of my questions and assuring me that he would complete the job to my satisfaction. Not only did he deliver in terms of providing outstanding service, he was meticulous about cleaning his work area after he completed the job and made sure everything was restored properly. I am exceptionally pleased with Nate's work; he's awesome! Glad I made this call. Will use this company in the future and recommend to anyone in need of plumbing services.

Very happy with Ron's customer service and work.

This contractor overcharged by a large amount, also tried to sell a new fixture. I am very unhappy with the service received and would like to be contacted about this contractor and the service provided.

Ronny Rice was an excellent plumber.

The company contacted me within a minute, and had a repairman to my home within 2 hours. Robbie was an excellent diagnostician - he fixed a problem that two previous plumbers did not. He was efficient, professional and I would recommend him and this company.

Drain cleaning very expensive. A set fee regardless if the job took 30 seconds or an hour. Seemed unfair

Responded the next day. Did a great job.

Contacted me within minutes. Had technician Don Smith out within a couple hours. Don gave me an estimate which was reasonable and I approved. He completed the project within the time frame he stated. Would highly recommend Don and Mr. Rooter.

Rssponsiveness, customer service and expertise tops

Delivered on what was promised for both service and installation. I felt very comfortable with Technician Robert Sawyer, specifically his years of experience in doing this kind of work.

Their rep was great. Very accommodating and very professional.

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very happy

Great service by technician Donald Smith always stellar service by this company

He was very good and very understanding. He was also helpful to explain what was happening.

Was very pleased performed by the technician and am having additional work done in the coming week. The communications with the office was adequate and keep me up-to-date regarding the ongoing delay. Although the original technician was not available which caused some some delays in the completion of the work. The work was completed with outstanding results.

Mr Rooter fixed my problem and did not over charge me. They were flexible with the quote

I was very pleased with the work that was done. The communication was fantastic and they were able to complete work the same day! It was a little more expensive than I expected however they were true to what they quoted me. I would recommend this company to anyone.

Fast, friendly, professional service. Nate was our Plummer and he was great! I would use them again. Price was high for unclogging our kitchen drain $310

Fraz was a very helpful coordinating representative and did what he said. Thanks to him and to Mr. Rooter of Maryland

The technician was very professional and explained the options and charges before started diagnosing the problem with our water heater. He was able to turn on the pilot light after a few tries. He offered to stay a few minutes longer to make sure the pilot light remains lit. We were very pleased with the outcome after two days without hot water during Christmas holiday, and Mr. Plumber was the only company that sent someone immediately to fix the problem the day after Christmas.

Very professional people, on time, clean work, they protected my carpet and all the surrounding area. Highly recommend them.

They came out quickly to dig a ditch and replace a storm drain pipe that didn't meet code. Back office was very helpful (would rate them 5 Stars.) did not grade the ditch that they backfilled and planted seed. I will have to dig up and regrade myself. I would have expected a $200 discount for that sloppy part of the job. The rest of the work seems to be very good