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Drain Sights LLC

Drain Cleaning, Plumbing, Sewer Cleaning,

About us

We specialize in Drain Cleaning, Sump Pumps, Hydro-Jetting and Camera Inspections and are the guys that keep people honest. We clean and clear your sewer or drain line and let you see what the problem really is. This way you are not paying for a sewer repair or replacement that you do not need. We will tell and show you if it was just a simple clog. We do not replace sewer lines for this reason.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Drain Cleaning, Hydro-Jetting, Sewer Video, Preventive Maintenance, Sewer & Water Mess Clean-Up & Sump Pump Repair & Replace & Sewer Line Locating

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8138 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 26-138 of 138 reviews

Doris D.
11/2017
5.0
drain cleaning
  + -1 more
Great, found out it was OK after all. Very honest people. Would recommend them to anyone.
Description of Work: Basement drain cleaning and bathtub drain cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Marji C.
11/2017
5.0
drain cleaning
  + -1 more
Amazing! They jet streamed my whole system for a low price, which cleared the clog and the underlying problem. Plus, they gave a 3 month warranty, and honored it when another grease clog got stuck. So I had then fix the bigger underlying problem, which was poor slant with weird y joints underneath the house. Again, for a fraction of price other plumbers quoted me. High integrity, great work, really low prices. This is a plumber I trust completely and will use again and again. (Having them put in another toilet next, their quote was half that of my contractor) restores my faith in good old fashioned honest work.
Description of Work: Clogged kitchen drain and pipes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Susan B.
10/2017
5.0
drain cleaning
  + -1 more
I had used Drain Sights before for a camera inspection of my drains. When I had a sewage backup they promptly came out and fixed the issue. I will continue to use them for any sewage or drain issues.
Description of Work: Drains cleaned out because of a sewage backup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Joseph B.
10/2017
5.0
drain cleaning
  + -1 more
They did a great job and after cleaning out the main sewer line, it was determined that it was blocked on the county side of the line. I contacted the county and the plumbers waited until they arrived to ensure the job was completed. They were professional and courteous. I would definitely hire them again and thoroughly recommend them.
Description of Work: Cleaned main sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David L.
09/2017
5.0
drain cleaning
  + -1 more
Excellent. Was willing to consider all possible options. First contract to actually figure out the problem.
Description of Work: assessment of water leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sudipta J.
06/2017
5.0
drain cleaning
  + -1 more
Mike & Steve are very helpful. They are very professional and skilled. They have completed our job like a charm. We definitely love to work with them again. Thank you Mike & Steve for your quick help.
Description of Work: Sumppump instalation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Donna S.
06/2017
5.0
drain cleaning
  + -1 more
They came out the same day I called. Identified the problem, using a camera, and had my drains cleared by end of day.
Description of Work: Clogged drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Michael R.
06/2017
5.0
sewer cleaning, drain cleaning
  + 0 more
Took a bit of effort, but they got the drain open. Provided recommendations to prevent the problem from occurring again.
Description of Work: Open up main drain line. Inspect for blockage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nina C.
05/2017
5.0
drain pipe, drain cleaning
  + 0 more
This company is EXCELLENT! I had another company out here over 4 times in the last year because of an ongoing issue with a condominium backup into toilet and shower. The other company could not locate the problem, and these guys showed up and very quickly and easily found where the valve was located, and determined that it was the flap that had gone bad and replaced it. I wish I had found them sooner. He would have saved us a lot of money! I would highly recommend!!
Description of Work: Backflow preventer flap replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael R.
11/2016
5.0
sewer cleaning, drain cleaning
  + 0 more
Mike arrived around the time he said he would, worked on the issue until it was fixed, and did a follow-up examination of the line to determine the exact issue. Made recommendations to avoid the problem in the future.
Description of Work: We had a stopped-up drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jaime S.
03/2016
5.0
drain cleaning, plumbing, sewer cleaning, wells
  + 2 more
Great guys, easy to talk to. Everything worked out great- well worth the money.
Description of Work: Clear main drain with heavy duty equipment and provide camera inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Randy A.
03/2016
2.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
Toilet was removed and camera snaked down drain. Claimed pipe was broken just outside house. After paying another plumber to come and replace line it was learned that pipe wasn't broken after all. Also, I'm not sure if the guys were licensed plumbers because they tried to replace toilet using the old wax ring before I stopped them. They then had to go to a plumbing supply store to get a new wax ring because they didn't have any on the truck. Also, the recorded video has never been able to be opened and viewed on my computer. Only positive is the guys were friendly. Total waste of $200.
Description of Work: Used camera to search drain.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Eric B.
02/2016
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
Called, provider was here within the hour and took about 15 minutes to unclog the drain. Quick, easy, and will most likely be the first people I call for any other issues.
Description of Work: Unclogged Kitchen Sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cheri A.
01/2016
5.0
drain cleaning, plumbing
  + 0 more
We had a real mess on our hands when the pipes going into the ejector pump disconnected at the valve connection. This has happened before and we thought it had been fixed by the last plumber, but clearly it had not. I called the number listed here on AL, which turns out to be Mike's cell phone. He was very friendly from the beginning. And lucky for us - due to the weather/snowmageddon - Mike had two cancellations today, so he was able to come right over. He made sure he had a spare ejector pump with him, just in case he was going to have to do a full replacement. He and Steve arrived promptly, were both friendly and courteous, and got to analyzing the issue right away. They were very considerate of our wood floors too - requesting towels or rugs to set their tools onto (this is so very appreciated and so unusual these days). Mike quickly identified the issue as being a broken valve (the valve that connects the pipe coming from the water source to the one coming out of the pump cover). They actually seemed more excited that this was going to be an easy, inexpensive fix than I was. LOL. They ran up to Home Depot to get the replacement part and quickly got it all back together. They showed us the issue and demonstrated the difference the fix made. Then they kindly checked a clogged shower drain in our upper level and deemed that issue to be a "hair monster." Hahaha! Mike cleaned that out and reattached the drain cover and was all done. He gave me some tips on how to keep our PVC pipes slippery and clean and then they were on their way. I love that Mike was flexible on payment type - he has the app on his phone for credit card payments if necessary. I was happy with the price, even though the replacement part wasn't very expensive - I was just happy to have such speedy, friendly, considerate service by extremely competent professionals. I'm thrilled to say that we have found our go-to guys for any future plumbing pipe and pump issues. :) Thanks so much, Mike & Steve!
Description of Work: Ejector Pump work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

DK R.
12/2015
5.0
drain cleaning, drain pipe, plumbing, sewer cleaning, wells
  + 3 more
Mike & Drain Sights were extremely responsive and reasonably priced over a holiday weekend. After trying everything to clear a stopped up kitchen sink drain, I called Drain Sights after reading their reviews on Angie's List and getting a very high estimate from another provider. I called late Saturday afternoon, the day after Christmas, and they were able to come out within 24 hrs. Quick easy fix and extremely professional. They also gave me a great estimate on a sump pump replacement, which I plan on doing in the next few months with them.
Description of Work: Cleared out a backed up kitchen drain and checked on sump pump issues to provide estimate for future work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Cailin M.
11/2015
5.0
drain cleaning
  + -1 more
Great. Service was quick and professional. They were also willing to look at a water-related problem I was having and came up with a simple fix.
Description of Work: They replaced a piece in my sump pump and checked my sewer pipes (recommending Drain X to kill roots that were growing through). They were also able to make a simple fix to my French drain system that has stopped water from flowing into my basement, which was hugely helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Bryan K.
11/2015
5.0
drain cleaning, plumbing
  + 0 more
The service provided was excellent. The provider gave me a specific time they were going to show up and provided a courtesy call to let me know they would be 10 minutes late. This is infinitely better than getting a 4 hour window for the provider to show up. I showed the 2 gentleman where the sewage cleanout was and they hauled in their equipment. Within 5 minutes they had the snake in the drain and were showing me in real time the condition of my drain. They had a few recommendations on how to take care of my drain in the future and said no repairs were needed. Overall, the price was several hundred dollars cheaper than the 2 other plumbers I received quotes from. They were prompt, professional, and very helpful. Would definitely recommend their services to anyone needing their sewage lines checked.
Description of Work: Drain Sights scoped my main sewage drain in my townhome for any possible blockages or breakages in the pipe due to some prior issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Celeste P.
10/2015
5.0
drain cleaning, drain pipe, plumbing, wells
  + 2 more
Everything went fine. My sump pump is very old and I had never heard it come on. Drain Sights used a hose to simulate water coming into the pump and found it was working and pumping the water outside despite the age of the pump. I was reassured that the pump would work in case of any flooding. I t was worth the money to know the pump is working!
Description of Work: Checked the sump pump, put water in it and made sure it was working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Robert A.
10/2015
1.0
drain pipe
  + -1 more
It went bad, he still has not gotten a hold of me and I called him just recently.
Description of Work: He wouldn't get back with me for scheduling an estimate for my drain system and sump pump.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Drain Sights LLC
I have tried to contact this customer numerous times the number that they have is a nonworking number I have also left my number with them for him to contact me I have not received any calls or contact information for him therefore there is no way for me to contact this customer

JEREMY A.
09/2015
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
They came promptly the next morning. Tried to clear the blockage with a large power snake and cutter without success. Used an electronic locator to find the precise site of obstruction. Dug out and replaced the broken pipe. Cleaned up well. I would use them again.
Description of Work: Located obstruction in drain line (landscape and gutter); dug out and replaced pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

JEREMY A.
09/2015
5.0
drain cleaning, drain pipe, plumbing
  + 1 more
Excellent work. Can hardly tell that they were there
Description of Work: Snaked an underground gutter drainage system. Could not get through the blockage. Located the precise point of blockage electronically. Dug up broken pipe and replaced. $200 for snaking; $500 for digging and pipe replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

ROBERT S.
08/2015
5.0
drain cleaning
  + -1 more
Couldn't ask for better service. The technician performed the inspection but said that everything was so clear, he couldn't charge me for the visit. I really appreciated his honesty and his courtesy. Would definitely use these guys again!
Description of Work: Inspection of sewer lines prior to purchase of home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Thornton B.
07/2015
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
Superbly--Provider made two visits in one day to ensure problem was solved successfully. Very polite, responsive and unbeatable value for the money.
Description of Work: Provider cleared tenacious clock from Main Sewer Drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

MARIAN R.
04/2015
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
Do ask for perice up front. They don't do "plumbing" work, such as replace shut off valves. Cleaning is so much more than having the drain cleared.
Description of Work: Cleaned my main drain. They were earlier than I expected, so he waited about 20 minutes for me get home. Very nice, and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

MARC A.
03/2015
5.0
drain cleaning
  + -1 more
We did not have the work done. The technician came out and determined the service was not appropriate for what we needed. I thought he was professional and I was satisfied with his advice. I had no problem at all scheduling the deal and I was very happy with the company.
Description of Work: I purchased a deal for a sewer line video inspection plus free indoor drain cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

Baltimore, Baltimore, MD 21225

http://drainsights.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Drain Cleaning,
Plumbing,
Sewer Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Water Heaters,
Pressure Washing

FAQ

Drain Sights LLC is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Drain Sights LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Drain Sights LLC does not offer free project estimates.
No, Drain Sights LLC does not offer eco-friendly accreditations.
No, Drain Sights LLC does not offer a senior discount.
Yes, Drain Sights LLC offers emergency services.
No, Drain Sights LLC does not offer warranties.
Drain Sights LLC offers the following services: Drain Cleaning, Hydro-Jetting, Sewer Video, Preventive Maintenance, Sewer & Water Mess Clean-Up & Sump Pump Repair & Replace & Sewer Line Locating

Contact information

Baltimore, Baltimore, MD 21225

http://drainsights.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day