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Heidler Inc

Plumbing, Fireplaces, Water Heaters,

About us

In 1967, Steve and Mick Heidler took over the company and expanded Heidler, Inc. into a full service plumbing and heating company that provides service to both residential and commercial accounts, bathroom and kitchen remodel clients, and keeps customers warm with gas log fireplaces. Heidler, Inc. uses advanced technology to diagnose sewer and drain problems with state of the art video inspection equipment. Technicians are trained in the latest methods and techniques to provide quality service and customer satisfaction. Employees are encouraged to pursue their education in the plumbing industry, and we pair Apprentice plumbers with Journeymen and Master plumbers for hands on experience to better meet customer needs. Heidler, Inc. has a fleet of nineteen fully stocked box trucks and vans and a warehouse on site to equip our technicians before they leave the shop. Our fully integrated computer system handles all billing and service requests and we dispatch our technicians to you via radio to take care of your plumbing emergencies faster 24-7.

Business highlights

77 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing. Heating. Gas fireplaces. Sewer & water lines. Drain services. New construction & remodeling. Air Conditioning.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8321 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 76-321 of 321 reviews

Jim C.
12/2015
4.0
home remodeling
  + -1 more
They did an excellent job but they were expensive.
Description of Work: They renovated the bathroom.
Rating CategoryRating out of 5
Yes, I recommend this pro

JOANN C.
12/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
If it was not for Wayne's due diligence I would still be suffering with all the particulates in the house.
Description of Work: Under contract with company. Hired Wayne as expert to find particulate issues and he found breach in furnace room. Another company installed a new HAVC unit one and a half year ago and exposed my wall to the outside and did I not repair. Cold air and outside elements have and continue to enter into my house. Company will be fixing the issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$201

Cathrine G.
11/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The technician, Ash, figured out what we need to do to turn on the furnace. He was very knowledgable, polite and helpful. We plan to get a new unit and will hire Heidler to install.
Description of Work: They found out why my furnace was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Cathleen M.
10/2015
5.0
plumbing, fireplaces
  + 0 more
Very through and professional. Explained all deficiencies found.
Description of Work: Cleaned and inspected gas fireplace. Inspected all plumbing fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Richard H.
09/2015
5.0
plumbing
  + -1 more
A really worthwhile experience with a Heidler plumber who was professional, courteous and who really had an understanding of the the chronic plumbing issues associated with our neighborhood (well water - high iron content). No attempt was made to sell products or services - just a straight forward evaluation of our situation, our needs and possible future requirements. A real delight - recommend without qualification.
Description of Work: Plumbing inspection associated with our annual maintenance contract with Heidler

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LEE S.
09/2015
5.0
plumbing
  + -1 more
Excellent installation, left site spotless, improved routing of pipes. Chuck has repaired other problems in our home and his work is superb. Heidler is the ONLY plumbers we would ever use.
Description of Work: Repaired leak, installed two new valves

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Sally B.
09/2015
5.0
plumbing
  + -1 more
Ryan checked out everything and quickly fixed a minor issue. We have used Heidler for many years and always appreciate their responsiveness and professionalism.
Description of Work: We have a plumbing preventative maintenance agreement with Heidler and they did a whole house plumbing inspection, which is part of the agreement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert A.
09/2015
5.0
plumbing
  + -1 more
As usual, Heidler was very responsive to our call for help. At our request, they arrived a couple hours earlier than our scheduled service call. The work was performed efficiently in a short period of time. We have used Heidler several times in the past two years and have been extremely pleased on all occasions. We highly recommend this company!
Description of Work: Replaced and installed a new garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

LARRY K.
07/2015
5.0
plumbing
  + -1 more
Was promised a service call for the afternoon, but technician Bruce called me only an hour after I had called them, and said he was on his way. He was very professional, from his uniform to his actions, and took care of the problem immediately.
Description of Work: Fixed clog in waste pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Gregory M.
06/2015
5.0
plumbing
  + -1 more
Josh was very professional and arrived soon after i called the main office before 8:00 am on a Monday morning. He reviewed the situation and told me that it would be $79 plus the cost of the job. He went out to the truck and contacted the main office and came back to the house a very short time later and provided a fixed price to correct the problem in it's entirety. He also mentioned a coupon which i had already printed. The actual work was completed within an hour or so with no delays. I am thrilled that he was able to complete the work, test the lines within 2 hours of the call to the office reporting the problem. I have used Heidler before and had great service then. The price was very reasonable, fabulous if you will, given the situation that i had no running water in the house and that they completed the repairs within 2 hours of the original call. I will be calling them again when I have the need.
Description of Work: Josh replaced all the visible copper pipe that had numerous pin p**** holes in them. A large one formed over the weekend requiring us to shut off the water until it could be fixed. It was done in less than an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

GREG S.
05/2015
5.0
plumbing
  + -1 more
After 2 years of not being able to figure out what was causing my natural gas pool heater to intermittently create a gas odor, having the utility company out multiple times, having multiple pool service providers out multiple times, and never getting an answer, I stumbled upon (thanks to Angie's list) Heidler Inc., saw good reviews, and checked their website to confirm that they were able to service pool heater issues. Calling in the issue and getting someone scheduled was easy (we had to schedule the appointment several days out because they are a company that's in demand and the knowledgeable person helping on the phone said she wanted to make sure an expert level plumber came out for the appointment), and the service call was fantastic, yielding a diagnosis of the problem. This comes after having other plumbing service providers that advertise on television or through local mailers being complete no-shows and who I now suspect would not have had the skill and knowledge to be able to address / diagnose the issue. I was planning to replace my heater unit in any event, and as a problem with the unit itself was identified as the likely issue (as opposed to the gas line), I simply proceeded with that replacement and everything appears to be working fine. Nonetheless, Heidler has provided a written estimate for a proposed modification to my gas line in the event that everything isn't working perfectly with the new unit - but no hard sell. As a pretty tough-to-please homeowner, I would highly recommend Heidler.
Description of Work: Inspected gas line pressure at meter and at pool heater, inspected pool heater, and diagnosed problems with heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Josh B.
04/2015
5.0
fireplaces
  + -1 more
They were good all around. They came in and explained everything. They fixed it. They cleaned everything out for us and made it work better so I guess quality, communication and professionalism were all very good. It was all A's. They communicated well. I think he even put some covers on to walk in the house. He was courteous. I would use them again.
Description of Work: I used Heidler. They did some work on our fireplace. They did general service on our gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

N M.
04/2015
5.0
plumbing, water heater repair
  + 0 more
We originally contacted Heidler earlier in the year to obtain information on various options to replace our hot water heater. They came to our home and provided us with detailed information on both conventional and tankless options. They also thoroughly explained their company's process including how the installation would be done, extended warranties and maintenance agreements.They also gave us websites where we could review the various makes and models of hot water heaters in more detail. We decided on the 75 gallon hot water heater. We called to place our request and the installation was accomplished a few days later. Everything went very smoothly. The technician was professional and friendly and site clean up was top notch.
Description of Work: Installed a 75 gallon propane hot water heater. Above cost also includes a 10 year extended warranty and a preventive maintenance agreement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,065

LEE S.
04/2015
5.0
plumbing, remodeling
  + 0 more
On the Saturday before Easter, we had to turn the water off all day because there was no other way to stop the leak. The wonderful plumber arrived at 9 PM after working since 7:30 AM. He repaired the leak and was gone by 9:30. I was so grateful to have a company that would respond when others would not. Heidler will be our only plumber in the future, and we have some major work planned.
Description of Work: Repaired a serious leak under kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Elon B.
03/2015
5.0
plumbing, water heater repair
  + 0 more
Mike arrived on time. He was very personable. He brought his tools in and started the job. The heater needed to be vented to the outside so we discussed the best route for the pipes. He was thoughtful and considerate not only of how I used my basement but what I might do in the future. I checked on his progress during the day. He kept me informed of everything he was doing. He finished on time and completely cleaned up. It is wonderful to deal with a contractor who is knowledgeable, thorough and completes the job on time. All for a good price. Highly recommended.
Description of Work: Sold and installed a tankless gas hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Dorothy M.
02/2015
5.0
plumbing
  + -1 more
This is the 2nd time using these guys ... they are wonderful. This work was actually done for my elderly neighbor. She had no water for 3 days before she called. They spent 3+ hours under the house (all wet and muddy) until they got her up and running. They are professional and gave her a senior discount. Fernando (I believe his name was) was absolutely wonderful. Thanks
Description of Work: Unfroze pipes under the house and diagnosed a bad fuse which had caused the pipe heaters to stop heating. Ran an electrical cord up through the floor to a working outlet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Vincent I.
02/2015
5.0
plumbing
  + -1 more
The technicians arrived right on time, friendly, courteous, and professional. Mike reviewed what was to be done during this visit. They worked expeditiously and completed the job in about 4 hours. Once done, I was shown the new fittings they had installed and explained their function and how they fit into the plan for the upcoming HW heater/boiler installation. Mike also verified that all the faucets in the house were clear of any debris that may be released by the old galvanized pipes during their removal. They removed all the old materials. The basement was left in a state where, if you did not see the new fixtures, you would not even know they had been down there doing work today. Overall great plumbing experience.
Description of Work: Removed all ~100 year old galvanized piping in basement with PEX and prepared plumbing system for scheduled HW heater/Boiler replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Julia O.
01/2015
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
It was super! Problem fixed!
Description of Work: The tech came to my residence on an emergency call. The line to the sewer was plugged up. At 5 pm I spoke with Steve Heidler and he dispatched the tech who arrived within an hour. The tech (Ryan) was very conscientious about keeping my house clean. He put on booties and laid drop cloths throughout. It was a big job. He had to remove the toilet and snake a metal augur through the sewer line. The work was performed and my sewer line was unclogged in an hour. It was a dreadful day - rainy, sleeting with crunching through ice from last week. The toilet that was overflowing and the shower that would not drain - FIXED! In a speedy, fully professional manner. Thank you Ryan, and thank you Heidler Plumbing. There's a reason they've been in business since the 50's. Quality service and they care about their customers !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Stephanie F.
12/2014
5.0
plumbing
  + -1 more
We were really pleased with Michael and Heidler, Inc. and will definitely use them again.
Description of Work: I called about a dripping shower faucet that had been dripping for a long time and Michael came out right away even though it was the weekend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$333

Gerald D.
12/2014
5.0
plumbing, fireplaces, gas logs
  + 1 more
The technician was on time, courteous, efficient. He cleaned all three fireplaces of grit, dust, etc. and replaced batteries for controls and got the pilot lights to function correctly. He always covered boots with covers and placed covers on the floor near the fireplaces to catch the dirt. After cleaning, etc. he cleaned up the area around the fireplace. When he returned a week later, the installation of the fireplace hood was done quickly and works as recommended.
Description of Work: Heidler gas log fireplace technician cleaned and rehabbed all three gas log fireplaces. Returned one week later to install a hood over one of the fireplaces so heat would not climb straight up the wall. Works perfectly as suggested.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

ANITA S.
12/2014
5.0
plumbing
  + -1 more
My gas fireplace hasn't worked in 2 years. Last winter I placed a "heavy" electric heater in front of it which is crazy and I didn't want to repeat this year. I called Heidler based on Angie Reviews and also a positive comment apart from that. When I called I was offered an appointment within a few days, which surprised me because I thought I might have to wait weeks considering the season. The technician, Will, came within the scheduled time and was very personable, explaining what he was doing and answering questions. I thought it could be defective parts but it turns out it just needed a good cleaning. He also lite the pilot of a 2nd gas fireplace and provided an overview of it's operation without a remote as a courtesy. It's always great to see someone that truly knows their business performing their service. Needless to say I will be contacting Heidler's for my fireplace maintenance in the future.
Description of Work: Diagnosis and clean gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Susanne D.
11/2014
5.0
plumbing
  + -1 more
Tim from Heidler did an excellent job of diagnosing the problem we were having with backed up toilet in the house. He excavated the septic tank, cleaned out pipe to house, installed new clean out and baffle. We now have 3 clean out places, one for the tank, one for the pipe to the house, and one for the drain field. With these additions it will be much easier to clean anything out in the future. He is very experienced and knowledgeable and does great work. He also filled everything back in and put down straw and seeds. I was impressed that he was able to get Beall and Sons Septic to come out and clean out the tank while it was still open. This made it much easier to clean out the large build up in the tank that the previous septic company left behind in the tank.
Description of Work: Tim T excavated septic tank, cleaned out pipe to house, installed new clean out and baffle,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Paul D.
11/2014
5.0
plumbing
  + -1 more
Great! Our unit's pilot went out and we couldn't turn the gas off completely with the wall valve. Heidler was the only provider who was able to send someone out the same afternoon. They were more responsive due to the concern over the gas leakage. The tech, Will, was very informative and efficient.
Description of Work: Cleaned and serviced our gas log fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

William S.
11/2014
5.0
plumbing, fireplaces, gas logs
  + 1 more
Great service as usual. Technician was knowledgeable and helpful. Truly professional.
Description of Work: Inspect, clean and assess gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

Constance M.
11/2014
5.0
plumbing
  + -1 more
The service request went very well. Service rep went above and beyond requested service. He pointed out a venting problem, and fixed it in addition to the requested service.
Description of Work: Gas dryer hook-up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

Contact information

208 Taylor Ave, Annapolis, MD 21401

www.heidlerplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Fireplaces,
Water Heaters,
Drain Cleaning,
Heating and Air Conditioning,
Gas Logs,
Wells and Pumps,
Kitchen and Bath Remodeling,
Appliance Repair - Small,
Sewer Cleaning,
Water Filtration and Softening,
Cabinet Making

FAQ

Heidler Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Heidler Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Heidler Inc does not offer free project estimates.
Yes, Heidler Inc offers eco-friendly accreditations.
No, Heidler Inc does not offer a senior discount.
Yes, Heidler Inc offers emergency services.
Yes, Heidler Inc offers warranties.
Heidler Inc offers the following services: Plumbing. Heating. Gas fireplaces. Sewer & water lines. Drain services. New construction & remodeling. Air Conditioning.

Contact information

208 Taylor Ave, Annapolis, MD 21401

www.heidlerplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed