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Appliance Guys LLC

Appliance Repair, Doors

About us

Appliance Guys is a family-owned and operated business. From Appliance Guys, you can expect to receive prompt service, a clear, non-technical description of your appliance repair problem and the costs to fix it. Our professional repair technicians are courteous and get the job done right the first time. In short, we provide true, old-fashioned quality service on the high-tech workhorses of your home. We back-up this promise with our one-year parts and labor guarantee on your dishwasher, washer, dryer, oven, stove, refrigerator or other large appliances.

Business highlights

17 years of trusted experience

Services we offer

Repair, Installation and service for dishwasher, washer, dryer, oven, stove,cook top, refrigerator, microwaves, ice makers,disposers,trash compactor, some commercial appliances.

Services we don't offer

We are not a wholesale appliance parts dealer.


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.636 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
3%
3
3%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 26-36 of 36 reviews

Timothy S.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed our dishwasher

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Kathryn D.
06/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Elyssa P.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed ice maker in refridgerator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Susan M.
04/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

julie G.
03/2015
5.0
appliance repair
  + -1 more
.....
Description of Work: .....

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Jackie F.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Checked out malfunctioning burner on cooktop; fixed it. Checked malfunctioning cycle in dishwasher. Identified problem with hot water flow and showed us how to make it work properly. Repairman was prompt, courteous, knowledgeable, helpful. Office staff who scheduled appointment was pleasant and efficient. I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Jane W.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called Appliance Guys when my washing machine stopped working. They were very responsive and quickly made an appointment to come to my home, after asking questions about the problem. Before they came out, the owner called me back to say that, based on my description of the problem, it sounded as though the washing machine might be non-repairable. He asked if I still wanted them to come out, since if they weren't able to repair it I would still be charged a service call of $89. I appreciated his honesty and asked that they come out anyway and give me an assessment of the situation. On the day of the appointment I received several status calls, letting me know approximate arrival time of the repair person. Although my machine turned out to be a "goner", I liked this company's professionalism and honesty and I would certainly use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Andrew K.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Steve provided prompt service and was very professional. I will defiantly use appliance guys in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael M.
02/2011
5.0
appliance repair
  + -1 more
Appliance Guys handled it quickly and inexpensively - very easy to deal with and very accommodating.
Description of Work: I broke a pane of glass within the door of a high-end stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Arnold G.
05/2010
3.0
appliance repair
  + -1 more
Came promptly and assessed the cause of the refrigerator freezer not maintaining its temperature. Said that the compressor was not working and did not recommend repairing ( estimated cost $500)as a replacement was available at a reasonable price.. Charged me for the service call. Fortunately I had called a different appliance repair service earlier- (Ultimate- on Angies list), who called back later in the day and suggested that based on what I described that it was repairable at a fair price. Followed up with Ultimate and problem was not the compressor- but a leak that was repaired. I discovered that the original repair man should have performed some additional diagnostic tests to actually determine the cause of the problem.
Description of Work: Assessed refrigerator and determined that the compressor system was not operating.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$79

Margaret H.
09/2009
5.0
appliance repair
  + -1 more
I called the Appliance Doctors (good rating on Angies List and they referred me to Appliance Guys. Turns out Mr. Lebow worked for them and helped make their good reputation and decided to start his own company. He came when he said, diagnosed the problem, had to order parts from the company and came back on time/date specified, and installed the part. Only one charge for service/labor call although he came twice and I live 20 miles out in the country. very professional, efficient and reasonable labor charges. I would use him again for any large appliance repair, consider him both good and trustworthy.
Description of Work: My new dishwasher 15 mos) could not be turned on start of wash cycle but otherwise would run through the middle and dry cycles. Sears Kenmore appliance but Sears wanted $160 just to come for the diagnosis and several other companies did not want to visit a farm home 20 miles outside of town. Several local handyman (but not dishwasher repairmen) could not identify the problem. The diagnosis was electronic computer control panel was faulty and needed replacement. Mr. Lebow diagnosed problem correctly and made the repair the same week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350
    • 1
    • 2(current)

Contact information

1311 West St, Annapolis, MD 21401

www.applianceguys.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Doors

FAQ

Appliance Guys LLC is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Appliance Guys LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Appliance Guys LLC does not offer free project estimates.
No, Appliance Guys LLC does not offer eco-friendly accreditations.
No, Appliance Guys LLC does not offer a senior discount.
No, Appliance Guys LLC does not offer emergency services.
No, Appliance Guys LLC does not offer warranties.
Appliance Guys LLC offers the following services: Repair, Installation and service for dishwasher, washer, dryer, oven, stove,cook top, refrigerator, microwaves, ice makers,disposers,trash compactor, some commercial appliances.
We are not a wholesale appliance parts dealer.

Contact information

1311 West St, Annapolis, MD 21401

www.applianceguys.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed