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Bogan's Plumbing / PlumbCrazy

Plumbing, Fireplaces, Drain Cleaning,

About us

Our service department is set up handle your calls with experienced dispatchers and we back them up with a plumber in the office to answer your technical questions. Hopefully keeping you informed with a way to resolve your emergency or problem. We have a full time parts purchasing manager to locate the hard to get items and keep your job repairs moving as smooth as possible. During daytime hours (Monday - Friday) we will always have someone to talk to or an estimator to help work up a cost for your repair. Our goal is to make the unwanted call to a plumber a good experience. Knowing that most plumbing emergencies are not in the budget, we have a link to a finance company on our web site that has experience in this type of emergency funding and they can help in as little as 10 minutes in most cases. We don't want you to have to call a plumber, but if you do, we want it to be us and to be a good experience for you.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial plumbing repairs, sewer and water line repairs/replacements, sewer pipe video inspection, high pressure drain cleaning, 24 hour emergency service, water heater service, well pumps, gas fireplaces and water treatment systems. Just about anything with water, sewage and gas - we can help you out.

Services we don't offer

Household appliance repairs (such as refridgerators, wash machines, stoves, dryers, etc)

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.686 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
10%
3
6%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 51-75 of 86 reviews

Lisa Y.
10/2020
5.0
plumbing
  + -1 more
They were good.
Description of Work: Trey repaired a leaking pipe.
Rating CategoryRating out of 5
Yes, I recommend this pro

brian H.
06/2017
5.0
plumbing
  + -1 more
Excellent. Best I could expect.
Description of Work: Repaired hot water tank and replaced expansion tank at sons house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bogan's Plumbing / PlumbCrazy
Thank you for the good review [Member Name Removed] and as always, thanks for using our services.

Michael S.
04/2017
5.0
plumbing
  + -1 more
.
Description of Work: They replaced outside faucets and piping in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
01/2017
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy P.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed outside gas line for pool heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Nancy P.
01/2016
4.0
gas leak repair, plumbing, pool cleaners
  + 1 more
unknown
Description of Work: Ran a gas line for my pool heater. As expected.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Gary P.
02/2012
5.0
plumbing
  + -1 more
They did excellent work. They were clean and courteous. I was very pleased with this company and will hire them again in the future.
Description of Work: I hired this company to do some plumbing in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Lizbeth B.
02/2012
4.0
plumbing
  + -1 more
Part of the repair was covered by a water line insurance policy we have, but the repair also required an upgrade to code inside the house that was not covered. Our out of pocket expense was $450. Bogan's was the contractor chose by the home insurance company.Their knowledge and professional service are excellent. However we had some trouble getting an estimate on the non-covered work. The One Guy who could give it to us was unavailable for a couple of days. This was an urgent situation and we did not trust what felt like a runaround.In the end however the work was done and we were very satisfied with the work itself and the cost. They need to work on responsiveness in the communication area but overall I think the company does a good job.
Description of Work: We had a water line leak between the main line and the house - water running in the front yard, which they repaired, along with a required code upgrade inside the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Pamela L.
10/2011
5.0
appliance repair, plumbing, water heater repair
  + 1 more
My hotwater heater went up in the middle of the night on the labor day weekend, I had work the next day and had to be there so when I got to work I started calling plumbers. I called five that listed emergency service but got no respone so I remembered Angies List and I signed up and started looking for plumbers and found Bogans, gave them a call, got a responce from the call center who put me through to a plumer right away. He came out to my house within an hour to look at my hot water heater. He called me from my house to let know what needed to be done,gave me a price, set up a time later that day to come back when I got off work and he got done with his other customers. By the time I was done work and got home he was already there with my oldest son and half way finished. He was great with my dogs, accomadating about my schedule an Took my credit card for payment.
Description of Work: Old hotwater heater removed and new one put in with plumbing updated.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Barbara S.
09/2011
5.0
plumbing
  + -1 more
They did a good job. They were efficient and very punctual. I would call them again and recommend them to anyone.
Description of Work: They changed a faucet in my kitchen.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberly A.
05/2011
4.0
plumbing, fireplaces
  + 0 more
All was fine on the initial appointment. Gentleman came out and performed an assessment and had to order the parts. I asked that the fireplace also be cleaned due to built up soot from the fireplace burning incorrectly (gas fireplace). I personally was not home when the service was performed, however when I returned home I noticed that the back plate of the fireplace had been scratched up, apparently from the attempted cleaning process. In fact it was scratched up all the way to the metal plating. I have made over three attempts to get in contact with the business. I have left voice messages all three times, to no avail. I only wanted an explanation of why the cleaning was not completed and why my calls are not getting returned.
Description of Work: Gas Fireplace cleaning and troubleshooting

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro

Kenneth R.
03/2009
5.0
plumbing
  + -1 more
Bogan's Plumbing did a good job. Their prices were much lower than the other estimates we received. They were recommended to us. We were happy with the job they did. They showed up on time.
Description of Work: I hired Bogan's Plumbing to replace the main water line into the house from the street.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

MARILYN S.
03/2009
5.0
drain cleaning
  + -1 more
We heard about this company from a gymnastics team they sponsored about 10 years ago. We had a part break in our plumbing line and they came out to take a look at it. The thing I liked about them is that they didn't try to sell us anything. The first part they installed didn't work, so they used a different part that worked. The workers were both prompt and knowledgeable. Since their visit, everything has worked since. I would use them again in the future.
Description of Work: They helped replace a part in my plumbing line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

ALINE L.
02/2009
4.0
plumbing
  + -1 more
The initial experience was very good - they were prompt and pleasant. When we asked for same additional pricing due to minor changes we had they responded professionally. However, it was when we had one more addition and question to ask we never got a response back.
Description of Work: Plumbing for relocation of kitchen, addition of powder room, frost proof hose bib at kitchen sink, disconnect existing kitchen, insulate water lines in crawl space.

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Eileen T.
12/2008
5.0
plumbing, drain cleaning
  + 0 more
Very prompt and courteous service from telephone call to receptionist to service provider that did the work. On 2nd visit I had to wait beyond the expected time due to emergency service that day, but they still arrived within the 2 hour time frame. Same person came on 2nd visit and had a helper. Finished work quickly and efficiently which saved me money. They were neat and left no messes. I would have liked it if they could have had the sealant to use around the new faucet and around the new wire hole in the garage instead of having to do it myself. It was annoying to not know what was wrong with my garage door, but one quick call and I realized it was unplugged. However, this messed up the keyless entry code which could not be prevented. Be careful that pets are confined when any service people are opening and closing doors. Bogan's staff was pretty careful with my cats but one managed to get out the door anyway.
Description of Work: 1st visit was 2 days within the call date, but they would have come sooner if I had been available. Unclogged toilet, fixed running toilet, checked leaking shower part, and gave an approximate estimate of other work to be done on the next visit. 2nd visit-scheduled within 2 weeks (I had to wait to receive an ordered shower part). Installed outdoor faucet and piping from patio to upper deck to connect outdoor water hose, installed shutoff valve on garage pipe for outside faucet in front of house which saved the inconvenience of trying to find the original shutoff valve in the bathroom ceiling, installed electrical heat tape around water pipes in garage to prevent pipes from freezing and connected to electrical outlet, installed my shower part in bathroom which stopped the shower leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,225

LORRAINE P.
11/2008
5.0
plumbing
  + -1 more
They are a very good company. The owner actually came out to give me the estimate and sent a serviceman the next week. They cleaned out the sump pump area and did a good job. I think that their prices are fair.
Description of Work: They came and installed a new sump pump for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Paul J.
09/2008
5.0
plumbing, water heater repair
  + 0 more
They scheduled within a few days and the price was reasonable. They were in and out of here within an hour. They got back to me quickly, I didn't have to beat around the bush trying to get an estimate or response.
Description of Work: They came out and replaced the power vent water heater in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Teri P.
01/2008
5.0
plumbing
  + -1 more
The technician was extremely knowledgeable and walked me through the problem. He also pointed out that the bolts which hold my garbage disposal were missing which could have created a future problem. I live in a new home and apparently the plumbing company who was contracted to perform the initial installation overlooked them. I was very impressed with how courteous he was and how respectful he was of my home (ie. he put on booties over his boots and brought in drop clothes). We've had a lot of plumbing issues with our new home. Given the level of quality service that this technician provided, I wish our builder would have contracted with Bogan's to begin with.
Description of Work: The pipes under my kitchen sink were leaking and water was flowing onto my brand new hardwood floor. I called Bogan's and they had a plumber there within two hours. The technician was quickly able to assess the problem and resolve the issue. Apparently the compression fitting was leaking and they retightened it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

SUSAN C.
03/2006
1.0
plumbing
  + -1 more
Although they advertise 24-hour emergency service, when I called with an emergency, they were unable to provide service until 4 days later.
Description of Work: Needed emergency service for overflowing toilet.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Bogan's Plumbing / PlumbCrazy
I don't know how to respond to this comment other than we do have 24 hour service and all backups are addressed with in 24 hours and usually sooner as they are unsanitary conditions. I am sorry if there was a misunderstanding.

08/2005
4.0
plumbing
  + -1 more
THIS COMPANY ONLY HAD A FEW WORKERS BUT GOT THE JOB DONE IN A TIMELY MANNER. I WOULD USE THIS COMPANY AGAIN JUST BECAUSE THEY WERE GOOD THE FIRST TIME.
Description of Work: HAD SOME WATER LEAKS

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

PATRICK M.
06/2005
5.0
small appliance repair
  + -1 more
THEY REPLACED THE ORIGINAL PLASTIC WATER LINE WITH A COPPER LINE. THEY WERE PROMPT IN SUPPLYING SERVICE AND THEY MET THE SCHEDULED APPOINTMENT TIME.
Description of Work: WE NEEDED TO HAVE OUR WATER LINE TO THE ICE MAKER IN OUR REFRIGERATOR REPLACED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

DENISE S.
06/2005
5.0
plumbing
  + -1 more
EXCELLENT EXPERIENCE. PLUMBER WAS ABLE TO DO WORK WITHIN TWO DAYS OF MY TELEPHONE CALL IN THE MIDDLE OF A WINTER FREEZE. WORK COMPLETED PROMPTLY AND QUICKLY. WORKERS WERE POLITE AND KEPT WORK AREA EXCEPTIONALLY CLEAN.
Description of Work: REINSTALLED TOILET AND PEDESTAL SINK THAT WAS REMOVED FOR INSTALLATION OF NEW FLOORING. PEDESTAL SINK REINSTALLATION REQUIRED REALIGNMENT OF WATER LINES AND CAULKING. TOILET INSTALLATION REQUIRED ADJUSTMENTS AND CAULKING.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

CHRISTINE M.
05/2005
4.0
drain cleaning
  + -1 more
THE PLUMBERS CAME TO OUR HOUSE, AND INSPECTED THE TOILET. THEY 'AUGERED' THE TOILET (USED A METAL SNAKE), AND THAT WORKED FOR A COUPLE OF DAYS. WE HAD TO CALL THEM BACK WHEN IT BECAME CLOGGED AGAIN. THEY CAME BACK AND AUGERED AGAIN.
Description of Work: ONE OF OUR TOILETS WAS NOT WORKING PROPERLY. IT WAS FLUSHING SLOW, AND WE WERE TIRED OF ALWAYS HAVING TO USE THE PLUNGER.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$65

MARGOT M.
04/2005
5.0
plumbing
  + -1 more
THE PLUMBER REALLY TOOK HIS TIME TO FIX THIS. HE TURNED OFF OUR WATER, CAREFULLY DRIED THE PIPES, WATCHED FOR THE LEAK WITH A FLASHLIGHT, AND REPAIRED THE LEAK. HE CUT OUT THE LEAKY SECTION AND CAREFULLY DRIED THE PIPES SO HE COULD APPLY GLUE. HE DID NOT LEAVE UNTIL HE WAS CONVINCED THAT THE GLUE WAS DRY AND A TIGHT SEAL.
Description of Work: WE HAD A LEAK IN THE BASEMENT FROM ONE OF THE WATER PIPES WHERE TWO PIPES JOINED EACH OTHER AT A 90 DEGREE ANGLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

LEANN D.
03/2005
5.0
plumbing
  + -1 more
THE PLUMBER FROM BOGAN'S PLUMBING ARRIVED ON TIME. HE VERY NICELY MADE SURE THAT HE KEPT THE WORK AREA UNDER THE SINK NEAT, AND WAS VERY PRECISE ABOUT REPAIRING THE LEAK. THE SINK HAS NOT LEAKED SINCE HE FIXED IT.
Description of Work: A PLUMBER FROM BOGAN'S PLUMBING CAME TO OUR NEW HOUSE TO FIX A PERSISTENT LEAKY PIPE UNDER THE KITCHEN SINK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1302 Continental Dr, Abingdon, MD 21009

www.plumbcrazy.biz

Service hours

Sunday:
8:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Fireplaces,
Drain Cleaning,
Pool and Spa Service,
Natural Gas Lines,
Gas Logs,
Appliance Repair,
Drain Pipe Installation,
Wells and Pumps,
Water Filtration and Softening,
Water Heaters,
Water Coolers

FAQ

Bogan's Plumbing / PlumbCrazy is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 10:00 PM

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 8:00 AM - 10:00 PM

Bogan's Plumbing / PlumbCrazy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Bogan's Plumbing / PlumbCrazy offers free project estimates.
No, Bogan's Plumbing / PlumbCrazy does not offer eco-friendly accreditations.
No, Bogan's Plumbing / PlumbCrazy does not offer a senior discount.
Yes, Bogan's Plumbing / PlumbCrazy offers emergency services.
Yes, Bogan's Plumbing / PlumbCrazy offers warranties.
Bogan's Plumbing / PlumbCrazy offers the following services: Residential and commercial plumbing repairs, sewer and water line repairs/replacements, sewer pipe video inspection, high pressure drain cleaning, 24 hour emergency service, water heater service, well pumps, gas fireplaces and water treatment systems. Just about anything with water, sewage and gas - we can help you out.
Household appliance repairs (such as refridgerators, wash machines, stoves, dryers, etc)

Contact information

1302 Continental Dr, Abingdon, MD 21009

www.plumbcrazy.biz

Service hours

Sunday:
8:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM