Description of Work: Terry was terrific! Extremely professional and caring about his work- he did a wonderful job, and was able to remove some nasty stAins.
Rating Category
Rating out of 5
Yes, I recommend this pro
Judith G.
03/2016
5.0
carpet cleaners
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gail C.
12/2015
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: Mr. O'Brien cleans my Chinese Oriental carpets every fall and does a tremendous job! Always on time, does a fabulous job, fair price. I would recommend him to anyone.
Rating Category
Rating out of 5
Yes, I recommend this pro
Donna M.
11/2015
5.0
carpet cleaners, upholstery cleaning
 + 0 more
unknown
Description of Work: Cleaned upholstery and two flight of stairs. Did a great job!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jane P.
10/2015
5.0
carpet cleaners, upholstery cleaning
 + 0 more
unknown
Description of Work: Cleaned carpets and living room chair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Barry K.
04/2015
5.0
carpet cleaners
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$75
Terese S.
11/2012
5.0
carpet cleaners
 + -1 more
Terry cleaned carpets in my daughter's recently purchased home. Each room was cleaned and deodorized perfectly. As always, Terry was prompt, responsive, thorough and reasonably priced.
Description of Work: 4 large rooms and stairs cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Gail C.
11/2012
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
Excellent experience. Prompt and professional.
Description of Work: I've used Repele before to clean the Chinese Oriental rug in my living room and they did a great job. Yesterday Repele came to my home and cleaned both Chinese Orientals in my living room and dining room. My husband was at home and he commented on how thorough and professional Justin (the cleaner) was. He even helped my husband turn the rug in the dining room to show at its best - and htis is a 10" by 12"rug - no small feat! I will definitely use them again and would recommend them to my friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
AMY D.
10/2012
5.0
carpet cleaners
 + -1 more
Terry came to my house to give me a quote on my smelly rug. He took my rug that day and quoted me a price for cleaning and us picking it up when it was done. Issues with the rug required numerous cleanings and then Terry dropped off our rug for us. He only charged us the price he originally quoted even though thework was at least 5 times as much as he thought it would be. Terry was great, very professional and helpful. Will definitely be using him again in the future!
Description of Work: My son had spilled milk on an area rug. The smell was awful and we tried cleaning it ourselves - to no avail. Terry came to my house, picked up the rug and then went above and beyond to try to get the smell out. Apparently there was some bacteria issues and normal cleaning wasn't cutting it. He cleaned my rug at least 5 times to get it right and then only charged me the price he originally quoted me - even though that didn't even begin to cover his costs for supplies, never mind time and labor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Karen A.
02/2012
5.0
carpet cleaners
 + -1 more
He is very good at spot removal. He is neat, clean, efficient, and on time. He is wonderful. They come and clean and put little blocks under everything. They do not use water. I have used him for years and have recommended him to several other people.
Description of Work: I used him for carpet cleaning. He did my basement, family room, dining room, steps, and bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$406
PAM T.
02/2012
5.0
carpet cleaners
 + -1 more
I've used him for over 10 years. He does a perfect job every time. I never worry. He's very friendly and professional. He's always on-time. I'd only use him.
Description of Work: He cleaned the carpet and gave me an estimate for cleaning the grout/tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elaine E.
01/2012
5.0
carpet cleaners, floor cleaning
 + 0 more
great, as always. good job, great service, very nice guy
Description of Work: carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy R.
08/2011
5.0
carpet cleaners
 + -1 more
The experience was outstanding from start to finish. Terry discussed my requirements with me and gave me recommendations on what I needed and didn't need and provided a detailed estimate. He did an outstanding job on all the carpets. In fact, the one carpet I thought was ready for replacement looks so good now, we'll get at least a few more years! He moved furniture and did some additional spot cleaning of area rugs. I am thrilled with the results!!
Description of Work: We had carpets in multiple rooms cleaned - a total of five.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Doug N.
08/2011
5.0
carpet cleaners
 + -1 more
excellent in every respect. I would definitely use Repele again. Very courteous, professional, and quality work.
Description of Work: carpet cleaning in 4 bedrooms, hallway, and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Lauran S.
06/2011
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
After reading the reviews, I called Terry and scheduled an appointment to clean up 7 area rugs including an oriental one. He gave me the estimate over the phone and sounded very nice. He showed up few days later as scheduled. He was very pleasant, professional, and a nice person in general. He didn't mind me watch him as he went about doing his work. The end result was very good. I would definitely use Terry's services again. By the way, this is the first time that I hire someone without getting several quotes, but like I said, after I read the reviews, that little voice told me to call him.
Description of Work: After reading the reviews, I called Terry and scheduled an appointment to clean up 7 area rugs including an oriental one. He even cleaned a small bench that my little children and pets like to use, no charge!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Erica H.
06/2011
5.0
carpet cleaners
 + -1 more
The company responded quickly to our request for an estimate. Repele was an excellent choice: the cleaner was polite and prompt. He explained the process well, let us know approximately when the carpets would be dry, provided shoe covers until they were safe to walk on and supplied us with spot cleaner for future stains. The price was competitive, if not the lowest we received. All-in-all a painless procedure.
Description of Work: Carpets going up 2 staircases were cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
James C.
04/2011
5.0
carpet cleaners
 + -1 more
Terence was very responsive to a phone call asking to speak with him. He established a date to come look at the job and then was able to quote a price. We agreed on a day for the service and the team quickly an dneatly coompleted the job as described and within budget.
Description of Work: cleaned and deodorized basement carpet clean a series of carpeted steps and 2 area rugs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Kostandinos K.
04/2011
5.0
carpet cleaners, floor cleaning
 + 0 more
I would highly recommend them. They are very knowledgeable, honest, and polite. I think they have done the best job. They are environmentally conscious. They are just very respectful of your property. I would definitely use them again in the future too.
Description of Work: Repele Carpet & Upholstery Cleaning did carpet cleaning and floor cleaning for us about a year ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eric S.
03/2011
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Terry is excellent! This was our second time using him - he's always on time, professional, helpful, and courteous. And, he's committed to using the most environmentally-friendly products because they're also the most human-health-friendly products. Considering he works with these chemicals all-day, every day, he only uses stuff that's safe for him, and for his customers. The carpets looked great when he was done, and he gave us tips on how to maximize the life of the carpet (regular vacuuming) and told us about anything that may not look OK (turns out we had some burn marks on the carpet that looked like spots.) I was thrilled to have the sofa cleaned. He came back a couple months later to do the sofa, and it needed the cleaning! The chenille was a little stiff after being cleaned, but after a few hours of use, it was back to normal and I'm happy to know we're sitting on a clean piece of furniture. We'll definitely use him again!
Description of Work: Cleaned carpets on our stairs and landing, and then came back a second time to clean our chenille slip-covered sofa and rug.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$460
Emily D.
01/2011
5.0
carpet cleaners
 + -1 more
Contacted Terry (the owner) on a Sun. and he was here Tues. a.m. He was polite, professional -- a delight to deal with. He spot treated all the carpets and THOROUGHLY cleaned them. They looked great when he was done. He was able to move much of the furniture so he could clean underneath. He also left me with a bottle of awesome carpet spot treatment stuff. I have used several other carpet cleaning companies int he past but Repele has been by far the best!
Description of Work: Had all the wall to wall carpets in my house cleaned (5 rooms). Some were quite dirty due to a kitchen renovation we completed in the spring.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Timothy S.
09/2010
5.0
carpet cleaners
 + -1 more
Terry was great to work with. He came out to the house to assess the job, provided a written estimate, and arrived when he said he would. Everything looks and smells great!
Description of Work: Terry cleaned three Oriental rugs and wall-to-wall carpeting in three rooms. He stopped by ahead of time to pick up the rugs so that he could return them to us cleaned on the day he did the carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$590
Laura R.
06/2010
5.0
carpet cleaners
 + -1 more
Arrived right on time and worked hard to get the coffee stain out. When the stain woudn't come out, I was disappointed but not upset, since it had admittedly been sitting for a long time. But then out of the blue, the owner contacted me a few weeks after the initial cleaning, asking if he could come back and try a different treatment, no additional charge. The owner came back the same day that he called, and was able to remove the entire stain. The carpet looks fantastic, and I was impressed with how proactive he was with making sure that I was completely satisfied.
Description of Work: Cleaning wall-to-wall carpet and 2 area rugs, including large coffee stain on wall-to-wall carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Repele Carpet & Upholstery Cleaning
Hi member, Thanks for the kinds words, much appreciated. Ideally we like to get everything out the 1st time but in situations like this I appreciate you making time for the 2nd effort. We look forward to working for you in the future. Terry
Eric S.
05/2009
5.0
carpet cleaners
 + -1 more
Terry was fantastic and I'm thrilled with the results! He was perfectly on time for our consultation and the actual service date. He was very calming, professional, and I was very comfortable having him in our home. He was knowledgeable about the type of carpet we had and the best way to work with it. He did a great job on our stairs and carpets. Normally, they're a nice tan color. But, after winter, they were gray/charcoal with dirt and salt! So, he used his cleaners (which are eco friendly!) to get them back to clean. It took about 1.5 days for the hall to dry out because we don't have any air flow. So we had to open up the front door, but it then dried quickly. The smell of the cleaner wasn't overpowering, and smells like Febreeze. And, we have cats, and he confirmed that it's safe for pets, so I was happy. He also gave us tips on how to better maintain the carpet during the rest of the year (vacuuming, etc.) And, when he was here, he was sure to check that his van wasn't blocking the neighbors. We'll definitely re-hire him for next year or whenever we need the cleaning!
Description of Work: Had carpet in the common entry, vestibule, and stairs cleaned, and some carpets within our condo.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Repele Carpet & Upholstery Cleaning
Hi Member, Thanks for the kind words of apprecation on my work for you. We use air movers(commercial fans ) to dry the carpet in confined areas. In your situation that would mean leaving them for a few hours after the stairs and entry area was cleaned and picking them up the day after. Thanks again and hope to work for you in the future. Terry
THOMAS S.
02/2009
5.0
carpet cleaners
 + -1 more
Professional, prompt, complete. Removed stains from carpets previous cleaners failed to remove--coffee, shoe polish.
Description of Work: cleaned 600sq ft of carpet --great room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Repele Carpet & Upholstery Cleaning
Hi Member, Thanks for your generous words of praise on our work for you. It's always a very pleasing achievement when we stains out that the "other" guys can't remove. Thanks again, Terry
Nancy T.
07/2008
5.0
carpet cleaners
 + -1 more
They call you right back if you leave a message. They always come when they said they will be there. They were very courteous when they were working.
Description of Work: The last time they cleaned three rooms in my house for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Repele Carpet & Upholstery Cleaning
THANK YOU FOR YOUR KIND COMMENTS AND WE ALWAYS LOOK FORWARD TO MAINTAINING YOUR BEAUTIFUL CARPETS, RUGS AND UPHOLSTERY. TERRY
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Water & Smoke Damage
FAQ
Repele Carpet & Upholstery Cleaning is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 4:00 PM
Repele Carpet & Upholstery Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa