Very knowledgeable and thorough. Scheduling was a little tricky, but that was due to their vacation schedule. Very polite and friendly.
Description of Work: Area rugs cleaned and upholstery cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$270
Dianne D.
07/2016
5.0
carpet cleaners
+ -1 more
He did a awesome job I have dogs and he got out the stains were they got sick. My carpets look brand-new!
Description of Work: He cleaned three rooms of carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
JANE S.
06/2016
5.0
carpet cleaners
+ -1 more
Terry is outstanding in every way that you could wish for - very high standards and work ethic. Have used his company multiple times and will again.
Description of Work: Cleaned wall to wall carpet - pet urine stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Sarah R.
01/2016
5.0
carpet cleaners
+ -1 more
An entire mug of coffee spilled on my brand new white colored carpet. I called about this and was impressed that the owner wanted to know everything chemically going on, from what was in my coffee to any cleaners I had tried using. He came over as soon as he was done with another project and explained his process and got to work - I'm still amazed looking at what was a huge eye sore and how it looks brand new again. I will be calling again anytime I need spot removal or carpet cleanings!
Description of Work: Removed coffee stain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Erika B.
10/2015
5.0
carpet cleaners
+ -1 more
Terry was fantastic!! Extremely friendly, professional, and knowledgable about cleaning different carpet types. We had a tough stain (dog got sick on beige carpet...) and now it looks like it never happened! The cleaner he used had a very fresh, pleasant citrus smell. His quote was a little higher than the other companies i called but i think he was well worth it. Spent way more time than one of the big companies we had last year and did a much better job. Will definitely hire him again! You get what you pay for as they say!
Description of Work: Cleaned carpets in one huge great room and a typical sized master bedroom
Highly recommended! The tech was right on time and extremely professional, knowledgable and courteous. The results were fantastic! The chairs had stains and a lot of wear and tear.and they look like new again. I had used one of the national franchise chain carpet cleaners in the past for similar services. Repele was by far superior in service. results and price.
Description of Work: Cleaned area rug and 6 upholstered kitchen chairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Jennifer S.
03/2015
5.0
carpet cleaners
+ -1 more
They are excellent. Very thorough, efficient and professional. They are always able to come out when we call.
Description of Work: We have had them out 3 times for carpet cleanings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Repele Carpet & Upholstery Cleaning
Thanks {removed member name}, We look forward to working for you in the future. Terry
Judith G.
01/2015
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
The house we just moved into had 1 large oriental and 1 braided rug that had been in house with 3 cats. Due to severe cat allergies we needed to get them thoroughly cleaned. We also had 4 very dirty smaller area rugs that needed to be cleaned. Terry came promptly to give an estimate of the cost. He took the rugs with him and returned them 2 weeks later. No more allergy issues and I can't believe how beautiful they all look...like brand new rugs! I will definitely be having him clean our rugs again.
Description of Work: He cleaned 6 area rugs - oriental, braided and kilim
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Repele Carpet & Upholstery Cleaning
Thank you for the kind words and I'm delighted to hear that the rug cleaning took care of the cat allergy problem. Now you don't have to worry about the grandkids sitting or playing on the rugs. We look forward to working for you in the future. Regards, Terry
Susan M.
08/2014
5.0
carpet cleaners
+ -1 more
Terry O'Brien discussed my carpet concerns, thoroughly explaining the cause of my concern and what to look for in future carpet purchases. I was extremely satisfied with his professionalism and knowledge.
Description of Work: Promptly returned my e-message
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Cindy C.
08/2014
5.0
carpet cleaners
+ -1 more
He is a very nice and professional person to work with. He was very responsive in getting back to us in a reasonable time frame. He was prompt and met every commitment that he made for quality, cost and schedule. We are 100% satisfied.
Description of Work: He did a great job cleaning our two Persian rugs (6x8, 6x10)and 22x2 hall runner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Dale B.
06/2014
5.0
carpet cleaners
+ -1 more
He did an amazing job, one of the rugs hadn't been cleaned in 10 years I didn't think the stains from years and years would come out but he got most of the stains out. Very pleasant person to have in your home. Less than a week after he left I had to call him as an emergency, I spilled cranberry juice on my newly steamed rug. Within an hour of leaving a message he called me back and told me exactly what to do, there is no longer a stain there. He was amazing.
Description of Work: Cleaned carpets in 3 areas and the stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Louis A.
04/2014
5.0
oriental rug cleaning
+ -1 more
He was a very nice man. He was on time. He was worried about if anything would have got into the rug like a moth; he can't bring it back. He said it's not worth it to clean them. He was very knowledgeable, very helpful and very professional.
Description of Work: I used the oriental rug cleaning service of Repele Carpet & Upholstery Cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Arlene D.
01/2014
5.0
carpet cleaners
+ -1 more
Very pleasant experience. Very professional buy friendly. Quality work, provided suggestions for care of carpet and drapes. took time to redo badly soiled areas.
Description of Work: cleaned bedroom carpet, stairs, and blinds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JANICE B.
12/2013
5.0
carpet cleaners
+ -1 more
Terry, from Repele Carpet Cleaning, showed up promptly and got right to work. He moved furniture as needed, treated the old stains, and thoroughly cleaned the rugs in my family room and adjoining downstairs office, including the carpeted stairs. He gave me advice on maintenance and provided booties to use while the carpeting finished drying, plus a bottle of stain remover (I've used it several times, and it is an excellent product!). Terry was pleasant, friendly, professional, and knowledgeable. I would use him again, and have recommended him to a friend. I worried that the old stains could not be removed since both the carpeting and stains were old, but Terry was a real ?ghost-buster,? and got them all out.
Description of Work: Old stains were “ghosting” through on my 20-year old wall-to-wall rugs. Repele Carpet Cleaning cleaned two large rooms of carpeting, successfully removing those ugly stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Gail C.
11/2013
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
Terry arrived promptly at 8, when he said he would arrive. My husband was at home and commented how professional and thorough Terry was. The rugs look fabulous - all ready for the holidays. He also left some spot cleaner for me if there are any spills/stains. This is the third year I have used Repele and would revcommend them highly.
Description of Work: Cleaned my dining room and living room Chinese Oriental rugs. Repele has cleaned them before and they do a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Diane L.
10/2013
5.0
carpet cleaners
+ -1 more
They were very good. He was very thorough. He came at almost 7 o'clock at night so it was late for him because that was when it was going to work out best for me and he doesn't normally work that late in the dark but he did. He was very helpful, professional and very friendly.
Description of Work: We used the carpet cleaning services of Repele Carpet & Upholstery Cleaning. They did the living room, three bedrooms, the hallway and the den.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$350
Janet R.
10/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
From start to finish I was completely satisfied. Terry returned my call promptly and we discussed the services which I was seeking. He answered my questions and went over the pricing. We set a date and time. Jonathan arrived right on time and we went over the areas and furniture to be cleaned. At this time I pointed out spots on the carpet that needed attention. Jon explained the procedure to me and began his work. He took care of the furniture placing plastic or blocks under the legs of each piece. He was professional and took great care with each piece of furniture and each carpet area. Everything came out beautifully and I was pleased with the spot removal. The carpets and furniture look wonderful. I highly recommend Repele Carpet and Upholstery Cleaning and would use their services in the future.
Description of Work: My living room, stairs and landing carpets were cleaned. In addition I had a large couch and three chairs cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$396
Alan W.
08/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Terry and associate Jason did a wonderful job. Friendly, punctual, efficient and cost effective. We have another cleaning job coming up and there is no one else that we'd have in to do the job.
Description of Work: Cleaning of carpet, area carpet and furniture
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Doug N.
07/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Did a good job with the cleaning. Showed up on time and was courteous.
Description of Work: Cleaned a sectional sofa plus two reclining wing chairs
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Bethany L.
05/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Absolutely superlative customer service. They can use all non-toxic cleaning agents. Couldn't be happier.
Description of Work: Carpet and upholstery cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$770
Terese S.
05/2013
5.0
carpet cleaners
+ -1 more
Terry was great. Someone had spilled ice cream and it soured in the carpeting. He offered to come out the day I called. I arranged for the next day. He came, treated the area and did my other rooms. Everything looks beautiful and no more odor!
Description of Work: Cleaned carpets in 4 rooms and stairs, treated problem area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Roberta R.
05/2013
5.0
carpet cleaners
+ -1 more
Overall did a great job. Extremely thorough & took time to explain process & answer questions re: carpet soil & cleaning methods. Very knowledgeable & experienced. Our carpet has never looked better!
Description of Work: Cleaned carpet, including special attention to soiled areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Thomas T.
05/2013
5.0
carpet cleaners
+ -1 more
I plan to have him back yearly to clean my carpets.
Description of Work: Had carpets cleaned in family room, master bedroom and 2 long wide hall ways. We moved in 8 years ago and this is the first time I've had them cleaned. Terry got out stains that had been there before we moved in. Stains that we just covered with throw rugs are now gone. He worked very hard to get some of them out and only charged what he had quoted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$374
05/2013
5.0
carpet cleaners
+ -1 more
We bought a new house and had a very tight timeframe between when the painters were done and when we were moving in, and Terry was happy to make time on a Sunday evening to clean all the carpets. He is a really nice guy - very responsive and professional, he did a fantastic job on the carpets, and even charged us less than the original estimate! Highly recommended.
Description of Work: Carpet cleaning - entire house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Eric S.
03/2013
5.0
carpet cleaners
+ -1 more
Terry is awesome. We've actually hired him two more times after his first visit. He's nice, prompt, professional, and knows what he's doing. We basically have him come twice a year to keep our carpets and rugs clean, and we'll continue to do so!
Description of Work: Cleaning the throw-rugs in our house, slip covers on our sofa, and the carpet on our stairs and entry hall.
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Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Water & Smoke Damage
FAQ
Repele Carpet & Upholstery Cleaning is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 4:00 PM
Repele Carpet & Upholstery Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa