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FiberCare, Inc. (508) 277-3344

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

FiberCare, Inc. has been cleaning "green and simple" since 1989. Owner operator Dave Wassenar has over 30 years experience working in some of New England's most beautiful homes and offices. Designers and decorators routinely recommend our services to their clients. We are IICRC certified and skilled in all types of cleaning.

Business highlights

36 years of trusted experience

Services we offer

Carpet and area rug cleaning,furniture cleaning, on-site drapery cleaning, tile and grout cleaning. Fabric and carpet protection with stain/service warranty. Commercial and residential.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.052 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 52 reviews

Barry S.
11/2017
5.0
upholstery cleaning
  + -1 more
Removed stains
Description of Work: Clean sofa

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$159

Response from FiberCare, Inc. (508) 277-3344
Thanks [Member Name Removed]. We try very hard to be precise with our estimated arrival times, because we know our customers are busy and their time is valuable. You were told that we would arrive between 1:00-1:30, depending on how long our first job would take, and that we would call if we were running late. I called you at 1:15 to tell you we would be there at 1:45, which we were. At that time, we looked over your sofa with you, and I pointed out the stains, soil, and risks. We thoroughly cleaned it, then applied our Fiber-Shield protector, all for $159. Such a deal! ;-)

Howard L.
07/2017
5.0
carpet cleaners
  + -1 more
Great and easy.
Description of Work: We were referred to Dave as well as checking his Angie's List reviews. We had home clean all the carpets in our new home before we moved in. The previous owner had pets as we do and we wanted to avoid a "doggie turf war"! Dave understood exactly what we needed and did an outstanding job. He included deodorizing and used "black light" technology to identify existing stains. We would recommend him and plan to have him clean some furniture as well. All work was done for the price promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FiberCare, Inc. (508) 277-3344
Thanks [Member Name Removed]!

Thomas C.
08/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from FiberCare, Inc. (508) 277-3344
Thanks [Member Name Removed]

Thomas L.
06/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
We were immediately impressed by Dave's professionalism and obvious knowledge of carpet cleaning. He was on time and had all of the necessary equipment to both clean and to protect our home while he did so. He did an extensive walk through and explained his price quote and exactly what he planned to do for that price. We had given up on some spots on the stairs that had been unsuccessfully treated by other carpet cleaners, but he made the carpet look like new. We were continually impressed by what he was able to accomplish and his attention to the smallest spot or carpet discoloration. I liked the way that he explained what he was doing to treat certain tough areas and the different techniques needed for different carpet types. He didn't make any excuses, he just got the job done right. At first I thought he was expensive, but by the end of the job, I thought that we paid a fair price for a great job. I'd give him my highest recommendation by saying that I would recommend him to my family!
Description of Work: Dave and his son cleaned all of our carpets upstairs, on the main floor and downstairs, and also on two sets of stairs, as well as some oriental rugs. It was a large job with a variety of carpets. Some of the carpets were stained and badly spotted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from FiberCare, Inc. (508) 277-3344
Thank you very much, [Removed Member Name] ! And thanks again for the brownies! :-)

jennifer L.
06/2016
5.0
carpet cleaners
  + -1 more
Amazing! Dont have anything but positive things to say. Won't use anyone else again.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from FiberCare, Inc. (508) 277-3344
Thank you [Member Name Removed]!

Jackman Funeral H.
06/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
He came on the day he said and completed the work in a timely manner. I was very pleased.
Description of Work: Dave cleaned an oriental rug that hasn't been cleaned in many years. It came out nearly perfect. It was a better outcome than any of us expected. Extremely pleased with his work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from FiberCare, Inc. (508) 277-3344
Thank you so much for the great review!

Dianne N.
06/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went very well. he arrived onetime, completed the work within the time specified, and it looked brand new when he was finished. I highly recommend him and will continue to use his service. He moved the furniture and put it back (on plastic to protect the floor), cleaned my 2 sofas and 2 chairs int he living room to perfection.
Description of Work: Dave cleaned my living room carpet and all my upholstery. He was on time, efficient, and did exactly what he said he would do. He makes sure the job is done correctly. He is very kind and professional and I will use him for all my needs in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from FiberCare, Inc. (508) 277-3344
Thank you very, very much, [Member Name Removed]! :-)

Mary A.
01/2016
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning, window treatments
  + 2 more
Dave Wassenar is amazing... a cut above all the rest. He has cleaned carpeting and upholstered furniture In my home for many years, so when my daughter and her husband recently moved into their first home, Dave was put on the " to do" list immediately. He is always prompt, meticulous in his work, and pretty much a wizard when it comes to getting out stains. There is never a sticky residue left behind and virtually all items he cleans look like new again. Dave is the only person I would trust to clean my carpets and furniture.
Description of Work: Dave cleaned a heavily soiled playroom wall to wall carpet, stairs, window treatments, area rugs and dining chair seats.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from FiberCare, Inc. (508) 277-3344
Thank you VERY much for a great review, and for all the generosity you've shown me over the years. Love working for you guys!

Rebecca S.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Fibercare cleaned the carpet in our tv room and on our stairs that are both high traffic areas. We also have a cat and dog that adds to the wear and tear. He arrived punctually, worked efficiently and both areas looked great after he was done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Response from FiberCare, Inc. (508) 277-3344
Thank you [Member Name Removed]!

Stephen P.
01/2016
5.0
carpet cleaners, ceramic tile, upholstery cleaning, window treatments
  + 2 more
Dave is an accomplished professional. He took the time to be sure the job turned out right. He paid particular attention to where the carpets meet the mopboards. I have never been satisfied with any contractor previously. Dave made sure these areas were impeccable. Dave took a lot longer to clean my 10 room house than other contractors did in the past, guess you get what you pay for. Thanks Dave.
Description of Work: Cleaned carpets in 6 rooms, grout in kitchen, one upholstered sofa and one large Hunter-Douglas window treatment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$910

Response from FiberCare, Inc. (508) 277-3344
That was very generous of you, [Member Name Removed]. Thank you so much!

Shelley T.
12/2015
5.0
carpet cleaners
  + -1 more
I was panicking when planning a large family party around the holidays, and needed help quick to clean my carpets and furnishings. From the initial consult to scheduling and arrival and completion of the job, Dave was very professional, flexible with our schedule, generous with some extra touches, and he even followed up to see how we liked the work. My carpet is brighter than it has been in years, and the stains on "Grammy's" old couch are gone! I am very pleased with this company and would highly recommend them!
Description of Work: Dave cleaned one full sized carpet and two smaller carpets, two full sized sofas, a love seat, a large chair and ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from FiberCare, Inc. (508) 277-3344
Thank you for the great review, [removed member's name]!

Michael J.
12/2015
5.0
carpet cleaners
  + -1 more
They were able to come out within a couple days. Showed up exactly on time and actually did more work than was originally agreed in the price. Offered to loan me a fan to help dry out the carpets if needed, but I really didn't need it because the carpets were already drying very well. Excellent job.
Description of Work: cleaned 4 rooms of carpet plus carpeted hallway and steps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from FiberCare, Inc. (508) 277-3344
Thank you [Member Name Removed] really appreciate the good review!

Beth D.
09/2015
5.0
carpet cleaners
  + -1 more
WOW!! All I can say is WOW!!!! Dave and Darryl at Fibercare were prompt and professional. They did an amazing job on restoring my carpets....they look brand new!!! They were able to get rid of juice stains, pet stains, and nail polish to name a few from my carpets!! I can't thank them enough!!! They did such an amazing job that my mother in law will be hiring them as well to clean her carpets.
Description of Work: Fibercare cleaned my living room, 4 bedrooms and hallway carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from FiberCare, Inc. (508) 277-3344
Thank you very much for the great review [member name removed]!

Junjira S.
08/2015
5.0
carpet cleaners, drapery cleaning, oriental rug cleaning, upholstery cleaning
  + 2 more
Dave was an absolute pleasure. He responded to our inquiry within 24 hours, and we set an appointment. He did a fantastic job at cleaning all of our items. It took him several hours, because we had such a large number of items to be cleaned. Once Dave finished everything looked new again. We will be calling him to protect our new furniture once it's delivered. Overall, excellent!
Description of Work: Cleaned and protected furniture, area rugs, and drapes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from FiberCare, Inc. (508) 277-3344
Thank you for taking the time to leave this great review! We really appreciate it!

Jeffrey B.
08/2015
5.0
oriental rug cleaning, upholstery cleaning
  + 0 more
Dave came right on schedule and we are very pleased with the results. Our sectional and chair required quite a bit of work, but they look almost new. Dave told us what to do to make sure they dried, which took only about 5-6 hours after he finished. He even rotated the area rug for us, to even out the wear.
Description of Work: We had the furniture in our family room cleaned, as well as the area rug. The furniture is a large microfiber sectional, matching chair and ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from FiberCare, Inc. (508) 277-3344
Thanks for your prompt review, and thanks for hiring us!

LEO W.
07/2015
5.0
carpet cleaners
  + -1 more
They were just fine, he is an outstanding man and I keep going back to him because he cleans the carpet well. He's excellent a cross the board and I will absolutely use him again in the future.
Description of Work: A company called Fiber Care did some work for me and they came probably last year and they did spacing. And they did for me carpet cleaning work for me.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FiberCare, Inc. (508) 277-3344
Thank you [Member name]!

ANTHONY L.
07/2015
5.0
carpet cleaners
  + -1 more
Just purchased the home two days ago, previous owner had 2 cats and a dog, the carpets were heavily soiled. Dave and Daryl spent 2 1/2 hours cleaning the carpets and spraying the carpet shield. All the spots are gone, Carpets look brand new! They even cleaned out my fireplace. Thank you fibercare
Description of Work: Vacuumed, cleaned, and protected 1,150 sq ft of dirty carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from FiberCare, Inc. (508) 277-3344
Actually, it was $500...:-) Thanks for job, and the great review! :-)

Kyle N.
07/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We are thrilled with the results and professionalism we received from FiberCare. We purchased the special online for 2 rooms and a couch. When they got here they realized the room we wanted cleaned was a great room and would typically count as two rooms due to the size. They did not charge me more and also made a suggestion about cleaning the exterior of the TWO couches instead of the one that was part of the deal. We have two dogs and you would think our carpets were brand new after they got done cleaning them. Not only did they clean our carpets, they recommended a company that could come in and stretch the carpets. Now THAT is customer service!! We couldn't be happier and we HAVE recommended FiberCare to our family and friends. THANK YOU FIBERCARE!
Description of Work: We had two rooms cleaned and a couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Response from FiberCare, Inc. (508) 277-3344
WOW! Thank you so much for the generous review! We really appreciate you! :-)

Carla P.
07/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The service provided was outstanding! Dave was able to re-arrange and schedule within days to complete the service. Communication was fast and direct. He was able to give me an estimate with the measurements I provided and then he came to re-assure everything was correct. The day of the estimate he provided a full detailed description of the methods and products he would use to perform the job. Dave brought all the equipment; explained what he was going to do. The job was done very professional and fast. He went beyond of our expectations. Overall, very responsible and efficient! I would highly recommend this company and totally would hire them again. Thanks for the great job you did! We were very satisfied with your service and performance.
Description of Work: Cleaned 4 bedrooms, 1 couch, 2 decorative rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$520

Response from FiberCare, Inc. (508) 277-3344
Thank you very much, [Members Name]! We really enjoyed working for you!

Matthew H.
07/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I've had my carpets cleaned by other "professionals" and have been disappointed in the past. A friend recommended Fiber Care and I couldn't have been more impressed by the owner Dave's care, quality and thoroughness. I've got two large dogs and my carpets were dirty, he spent the time needed to clean them right, they really look as good as the day they had been installed. I also had Dave clean an antique oriental rug after realizing how knowledgeable he was in the field I knew I could trust him with such a delicate rug, It's really good to see people taking pride in their work. I strongly recommend Dave's services to anyone who wants the top quality carpet cleaning.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from FiberCare, Inc. (508) 277-3344
Thank you [member name removed] for the great review. Really appreciate it!

Cara A.
05/2015
5.0
carpet cleaners
  + -1 more
Scheduling was a breeze...Dave was extremely punctual and professional. After surveying the area, he knew exactly how long the job would take. He went above and beyond in terms of moving furniture in order to reach problem areas we didn't even know about. Dave got rid of extremely old stains that our previous two carpet cleaners couldn't lift. We couldn't have had a more positive experience. We know we will have future cleanings, since our pet is in the senior stage of his life. Wholeheartedly recommend Dave...you will not disappointed.
Description of Work: Deep cleaned heavily-soiled/pet trafficked carpeting on 2 floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from FiberCare, Inc. (508) 277-3344
Thank you [Member name removed]! Really appreciate you taking the time to write this, glad it was a great experience for you too!

Richard G.
04/2015
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
They are without question the best rug/furniture cleaners we have ever used. They are meticulous, consciences and do an excellent job. We had one very stained area that they told us up front would be hard to clean as the oil from our dogs was embedded in the fibers. But, that didn't stop them from trying a number of different things and while the spot is not totally clean, it is much better than it was.
Description of Work: FiberCare cleaned the rugs in three rooms (one very large), a stairway and cleaned some chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from FiberCare, Inc. (508) 277-3344
Thanks for the good review! Yes, that area of your rug was showing signs of "oleophilic polymerization", an irreversible condition. Glad we could help!

Karen S.
02/2015
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
I've been using Dave at Fiber Care for over 20 years. He's absolutely the best! I'm an antique dealer, and I'll occasionally get rugs and furniture that look like they're beyond hope, but he brings them back to life. He'll tell me when he thinks a certain spot won't come out, or if a fabric is too old or fragile, so I can decide up front whether to invest the money in cleaning. His pricing is reasonable, but not cheap. I feel I've always gotten great value for my money, because the results are usually amazing, and he stands behind his work. If he's not getting good results, he'll stop and ask me whether I want to go ahead with the cleaning, and if I say no, he doesn't charge me anything, which I REALLY appreciate! You get what you pay for.
Description of Work: Cleaned a pair of very soiled wing chairs and 2 small oriental rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from FiberCare, Inc. (508) 277-3344
Thanks for your kind review. We really appreciate your loyalty over the years! I remember those wing chairs - we've posted a before-and-after picture of them in our gallery - have a look!

jennifer B.
02/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They were able to help us out ASAP since we were in a jam. We were leaving for vacation and I flooded my home two days prior. They came rite out and we're able to remove all the water and clean all our rugs. Today, two months later, our house is back to normal and my rugs smell wonderful. Cant even imagine if we had to rip them up
Description of Work: They removed an excess amount of water from our finished basement and saved our new wall to wall carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FiberCare, Inc. (508) 277-3344
Thanks [member name removed] for the great review! When there's an emergency, we always try to get there right away - nobody likes to wait in moments like that. Glad we could be there for you!

Stacey T.
02/2015
5.0
carpet cleaners
  + -1 more
We recently had twin baby girls and before they start to crawl we thought it was important to have our carpets cleaned. With twins you can imagine how busy the days can be! However Dave and Bob were fantastic, I had no idea what to expect and I thought I would have to move everything for them. When they said they do it all I was so relieved! They worked around my schedule (the girls naps) and were very prompt, efficient and quiet. I couldn't of asked for a better experience. Thank you!
Description of Work: Cleaned living room, dinning room and 3 bedroom carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from FiberCare, Inc. (508) 277-3344
Thank you [member name removed]! We really appreciate your taking the time to give us a great review! Looking forward to seeing you again when those girls are running around the house! :-)
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Contact information

85 Heights of Hill St, Whitinsville, MA 01588

http://fibercarecleaning.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Window Treatments,
Drapery Cleaning,
Ceramic Tile,
Blind Cleaning,
Floor Cleaning and Waxing

FAQ

FiberCare, Inc. (508) 277-3344 is currently rated 5 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 12:00 PM

FiberCare, Inc. (508) 277-3344 accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
Yes, FiberCare, Inc. (508) 277-3344 offers free project estimates.
Yes, FiberCare, Inc. (508) 277-3344 offers eco-friendly accreditations.
No, FiberCare, Inc. (508) 277-3344 does not offer a senior discount.
No, FiberCare, Inc. (508) 277-3344 does not offer emergency services.
Yes, FiberCare, Inc. (508) 277-3344 offers warranties.
FiberCare, Inc. (508) 277-3344 offers the following services: Carpet and area rug cleaning,furniture cleaning, on-site drapery cleaning, tile and grout cleaning. Fabric and carpet protection with stain/service warranty. Commercial and residential.

Contact information

85 Heights of Hill St, Whitinsville, MA 01588

http://fibercarecleaning.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM