RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS

Part 1. I split this review into two parts. The contracting process and the actual construction work. First, the contracting process. Jody Rattigan is a very personable woman who is quite engaging. That said, I found the contracting process disorganized, overly complicated, and difficult. The contract, itself, was hard to read, and I felt I had to continually push for clarification. Unfortunately, I missed some critical details, the most important being the amount of markup in each of the contract areas which I learned too late was excessive. My bad. In addition, as the contact person for the remodel, she was unable to answer most of my questions and failed to follow through in a timely manner on multiple requests for a physical color sample of the cabinets. On at least two occasions, she also called me to ask if a specific service was included in the signed contract that she had drafted and should have had at her finger tips. There's more, but I think this is sufficient. I cannot foresee a time when I would work with her again. Part 2. Construction The one thing Jody did right was to hire, as subcontractors, Brothers Home Improvement. Jeremy, Chris, Trevor, Kyle, Bryon are phenomenal! They are professional, competent, honest, punctual, and respectful. The quality of their work clearly visable in my 200 year old house where nothing was square or even. In the middle of the remodel, I even recommended them to a close friend who hired them to replace their roof and build a set of stairs to their porch. I highly recommend them and will use them again for all future home projects.

Their crew did a wonderful job the house was quite old 1910 they were working with bare walls they sheet rock the whole house ceilings walls everything looks Nice and straight now ready for paint could not be any happier will definitely hire again soon

Great experience with the company. It was a lengthy project and they remained patient and professional with us throughout the whole process. Really pleased with the final bathroom install.

Excellent me and my wife are very pleased 😀

I’ve had four or five different tree companies come in and remove trees this company was one of the best they ever had no fuss no Mas everything went perfect couldn’t ask for a better job..

Owners Jody and Sean Rattigan and team did an outstanding job replacing our roofs and repairing the side of our garage. They are a pleasure to deal with and we highly recommend their services to anyone in need of home improvement. They went over and beyond to ensure customer satisfaction every step of the way. Thank you and I look forward to our next project on the to do list.

The Home Improvement Specialist did a great job on our siding repair and cleaning out a lot of old items into dumpster. I would highly recommend this company.

Very responsive! An estimate provided and work began the next day. They worked over the weekend to repair a leak in our roof. Very professional and courteous. The roof looks great! Will definitely hire again.

Extremely happy with the finished product. It was a total bathroom remodel, and while the process took a little longer than expected, the result is gorgeous. They were an absolute pleasure to work with, and kept me informed of every step of the process. I would definitely hire again.

Sean and Chris did an amazing job with our roofing needs. They explained each step of the process. Any questions or concerns were addressed immediately by Jody via phone call or text message. This company is going to be our go to for future projects. Very reasonably priced as well.

Very professional and great attention to detail. The whole process was explained. Highly recommend these great family orientated people! Very reasonable with pricing!

they were A+ quick to respond ,explained how they would complete the project and did a great job. I feel very lucky to have chosen them for my repair.

Both the fixixg of our siding and house clean out went very well Will definitely be hoping they will help us with the rest of our clean out in the spring

Not good, they caused some damage to one of the walls in in my house, which took a while to repair, they did some work on my subfloor and assured me it will not squeak again, it started squeaking after walking on it for a week. They did a good job on removing one of my windows, and did a good siding patch. I would not hire them again for any interior work, exterior maybe.

very well. The treed were taken down by workers with experience who performed the job well. The deck looks amazing beyond what I expected.

Went very well. Great work on time and reliable. I definitely recommend .

My husband and I were so pleased and happy with the job that was performed in our bathroom. Sean and Todd were so respectful and professional. They listened to our needs and created a beautiful and very functional shower for our needs for accesability. And with the discounts we received it was very affordable. We thank you so very much and will call you for any future projects. You are truly a part of our family now. Our bathroom is truly a work of art and full of heart.

Zukowski Plumbing: Company was very professional: follow thru on appointment time, on time day of appointment, thoughtful assessment, temporary fix until further issues dealt with

I like the control that I have, they were awesome and personable.

Very well. Fall yard cleanup and an exterior window sill repair were both done to my satisfaction and at a price I could afford. I will definitely use them again!

It was okay. I haven't had any problem with the people that he sent. The price and the work was good.

Amazing!!! Andrea, her lead contractor Sean, and his team did a great job remodeling my basement. They were very patient in explaining everything to me in detail and made sure I was a 100% happy with the remodel. They were punctual and always cleaned up after they were finished. I have nothing but good things to say about this company and there work. I will be rehiring them to landscape my property this up coming spring.

An entry way roof leak was repaired and the damaged ceiling and drywall were replaced and finished. The final job looked great inside, but the work was supposed to include extending the edge of the roof to the side where the leak was suspected to be located and filling gaps behind the fascia board. I was charged for the materials and labor for that, but it never happened. Once the ceiling was opened more "needed" repairs to the roof were found and the focus shifted to that once a new work order was created. Before it was completed, I was given excuses for why the repair work would only last a few years at best and that I should have the whole roof redone and should get them to do that work too. But instead of a few years, a few months later I have water in my entry way again and the remodeling work was for nothing as the whole thing will have to be done again.

Incomplete and unprofessional quality. Sloppy painting and did not fulfill contract agreement.

There was no set schedule and no reliable communication about when workers would show up and how long they would stay. The painter she sent first dripped paint on the floor, house siding, rug and all over the sink counter and sink. They left without cleaning it up. The stair tread had to be replaced a second time. I sent photos to the contractor. I don't recommend that people hire this contractor without checking her reviews on Yelp and the BBB.