EXPERIENCED. ON TIME. PROFESSIONAL. Our home improvement experts will make sure every aspect of your project turns out the way you want it. Customer service is a cornerstone of our business, and we pride ourselves on creating lasting relationships with our clients. Give us a call or send a message today. We would love to earn your business! ASK US ABOUT OUR SENIOR AND VETERAN DISCOUNTS.
Business highlights
5 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Kitchen & Bath Remodeling; Basement Remodeling; Complete Home Renovations; Interior & Exterior Painting; Sheetrock; Finished Carpentry; Roof Repair; Tree Trimming & Removal; Full Service Cleaning; Property Management; Roof Snow Removal; Landscaping
Response from RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS
Thank you, We are so happy that you like it and that your happy with our teams work. Thank you for your on going business. call us if you need us. Sincerely, Sean Rattigan and The home improvement t specialists team.
Adam C.
10/2020
5.0
garage builders
+ -1 more
very well, clean, and done on time
Description of Work: load bearing beam
Rating Category
Rating out of 5
Yes, I recommend this pro
Jessica and todd D.
01/2020
5.0
roofing
+ -1 more
Great! Super quick service.
Description of Work: metal roof repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS
Thank you for the review [Member Name Removed],] remember a re-occuring discount will be applied to any future project requests. it was our pleasure and just in time for the snow
Poor quality work. Paint splatter on hard wood floors throughout. Wallpaper was not removed before walls were painted. Poor painting skills, wall paint on the ceiling, and unprofessional response from owner.
Description of Work: Remove plaster, wallpaper, paint
Rating Category
Rating out of 5
quality
1.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
Response from RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS
As discussed with you and the better business bureau, I was not found in any default of this job that you were not satisfied with. I apologize for your situation Sincerely Jody
Sarah T.
08/2018
1.0
drywall, handyman service, interior painters
+ 1 more
Horrible!! Case Description: paid for ceiling repair and it was never done. Paid for professional paiters and they did a messy job. Jody promised it would be fixed. Never was. Hired Jody for painting work and a ceiling repair job. I paid for professional painters to paint three rooms and I paid for ceiling repair. The ceiling repair was never done. The painting was not professional. I paid for this work to be done at my parent home. My mother had to leave before the job was done so did a walk through but the painters never cleaned up their sloppy work. Turns out they were fired after the job due to Jody finding out they were only handymen not professional painters (I paid for professional work and did not receive that). They also never even fixed the ceiling which was charged to me for $250. They simply painted over the water marks. My mother is elderly and did not know all of this until after the fact. Jody promised to come back and fix the problems over 5 different dates. She left my mother waiting for workers a few times and then canceled same day via emaiL twice. The work was addimittingly bad and not finished according to Jody (proven in emails). But has never been fixed or refund. Jody sent me an email offering to just settle through payment. I came up with $350 to "call it a day". This is very nice on my end as I paid over $1600 for a professional job and got handymena and they never did the ceiling work At all!! Jody said she found out after they were handymen so why did I paid for professionals?! I hired Jody to handle hiring professionals and she didn’t do it well at all. Jody then asks for my bank account info and said she would pay $350 after the weekend because the banks were closing. I said I'd give her until tues to get the work done or refund me (she said the day before she could have new workers there tues but then emailed the next day saying let's just settle via refund). I told her the refund should be much more but to save the trouble im offering this. THEN She said she actually couldn't pay me back because her son was arrested and his bail cost her everything she had. She then offered to do my Parents floors and take $350 off the cost of that future work. This was not excepted on my end as I would never hire her for anything again. She also still didn't finish her first job so I would not allow her to do the floors. I told her I would take her to small claims court if I had to for the refund and it would be for more money (as I mentioned I paid for professional painters and she sent handymen!). . She finally paid $350 after over 50 emails back and forth and the job never getting finished correctly. A two day painting job turned into a month long ordeal. I forgot to mention the first day of painting she called me asking for more money due to wallpaper still being in the kitchen. I said this is very unexpected as I received a quote NOT an estimate. She was the one who went to my parents house and looked at everything with her workers. What was I paying her for if she doesn’t know what to look for during a quote (especially something so clear as taking down wallpaper!) nor did her employee/ subcontractors. She tried to get more money out of me day one. I had a few people “bid” on the job and she wasn’t the cheapest. I was looking for quality. At the end of everything I got horrible work, service, and overpaid for work by handymen she said were professional painters.
Description of Work: Painting and ceiling repair
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,650
Response from RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS
Please note all my A reviews. I had one bad crew in which I fired.. [Member Name Removed]we tried to fix the mistake but between moms schedule and mine. After I fired my new hired guys. But since we couldn't get back in there I tried to please you by giving reimbursement back you requested. I truly am sorry , but for the most part mom seemed pleased except for some small clean ups and touch ups
Paul B.
08/2018
5.0
gutter cleaning, house cleaning, pressure washing
+ 1 more
Very satisfied! Would rehire and recommend!🤠🤩
Description of Work: Cleaned out gutters &downspouts, pressure wash house, shed&shed roof, and cleaned debris around shed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$435
Response from RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS
Thank you Paul. Let me know if you need those trees taken care of or any thing else. It was our pleasure doing business with you. Sincerely Jody
Aaron M.
08/2018
5.0
house cleaning
+ -1 more
Better then i imaging it could go. They came on time they were fast. What can be more Perfect. Everything was professional. IT WAS PERFECT, IT WAS PERFECT!!!!! They also were at a reasonable price.
Description of Work: They came a did a clean out. Thing that i didn't need anymore.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS
Thank you so much. I am so glad you were satisfied with services Looking forward to hearing from you in fall for gutters or anything you may need we are just a phone call away. Sincerely Jody
Joseph D.
07/2018
5.0
lawn service
+ -1 more
I had very large pile of debris formed from cutting down some trees and collecting pieces of trees left behind from past owners of the property. These were pieces way too large to burn during any winter brush burning. Jody's crew cut got everything removed promptly and at a great price.
Description of Work: Removal of Wood Pile
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Paul B.
07/2018
5.0
gutter cleaning, handyman service, lawn service
+ 1 more
Very satisfied!🙏🏿😁
Description of Work: Gutters cleaned and house wash. Shed and roof cleaned, clutter and debris cleaned around shed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$435
Response from RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS
Thank you so much. I am so glad you were satisfied with services Looking forward to hearing from you in fall for gutters or anything you may need we are just a phone call away. Sincerely Jody
Robert N.
07/2018
5.0
house cleaning, roofing
+ 0 more
Both services were superb. They responded right away and gave us an estimate right on the spot. They were great to work with and the crew was fantastic. The guys who worked on the roof did an amazing job and the one gentleman was a hard worker when it came to the attic clean out. We were happy to have found them. They're also super reasonably priced.
Description of Work: I've used their services twice. Once in June for soffit and roof repairs. Most recently they did an attic clean out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS
Thank you, For the wonderful review. It was our pleasure to service you. Thank you Sincerely, Jody Rattigan, Owner
Stephen D.
07/2018
5.0
lawn service, handyman service, garage builders
+ 1 more
Professional, punctual, polite, answered all questions, cleaned up after themselves. We were very satisfied with quality of work.
Description of Work: Graded, leveled and graveled ground under lean-to woodshed 25 feet x 9 feet. Involved installing wood framing around the graveled area as the ground was on a mild slope. Also freshen up gravel patio area outside walk out basement doors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Ria B.
07/2018
5.0
handyman service
+ -1 more
Brian came and installed an AC unit the same day I reached out to them and did a great job.
Description of Work: installed a window AC unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS
Thank you [Member Name Removed], We are looking forward to having a wonderful working relationship.
jeremy P.
04/2018
5.0
drywall, handyman service
+ 0 more
i reached out to this company to have a small drywall and painting job completed. Other companies said it was too small of a job for them un-knowing the future work that would have gone along with it. They were very responsive and worked around my schedule to get the job completed. There were some issues along the way but Jody made sure everything was done and i was happy. There will always be hiccups with some jobs but having a company stand behind their work and correct any issues says more to me on how they operate then anything. There will be definitely be more work in the near and distant future for this company.
Description of Work: small drywall and paint job
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$400
Response from RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS
[Member Name Removed] Thank you very much for your review. It is very important for my customers to have 100% satisfaction. We are looking forward to working with you when your ready for your next project. Thanks Sincerely Jody Rattigan
Kelly B.
04/2018
5.0
ceramic tile
+ -1 more
They were able to patch the leak instead of telling me I had to replace the $1500 sink.
Description of Work: Patched a ceramic sink that had a leak in it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS
[Member Name Removed] , Thank you for your review it is always our pleasure to help out, specially when we can save a customer some money. And I know how much you loved your sink Sincerely Jody Rattigan
Susan H.
04/2018
1.0
handyman service
+ -1 more
Very badly. First crews was supposed to be complete the job over a weekend had wrong equipment, left not finishing and didn't return. Second crew left gouges in my floors. Definitely not satisfied with the quality of work. Jody agreed to refund my deposit but never did, still waiting. Floors are ruined, taking her to small claims court since she has reneged on her refund agreement.
Description of Work: Needed wood floors refinished.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$850
Response from RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS
Dear [Member Name Removed]. As we recommended prior to this job being completed the extensive water damages to your hard wood floors required hard wood replacement. In order for you to cut costs you have my guys the go ahead to sand as is. Even though we explained that this would take out the deep areas of wood damage. I have offered to reimburse you for 1/2 of job. Due to the extensive hours my guys worked to complete your floor. My apologies for not being able to completely satisfying you. I also can provide pictures of the floor completion there was absolutely no guages on floors upon completion. We have excellent references on floors we have done in the past. And unfortunately people who are trying to get a deal. Can ruin a positive reputation with just a few exaggerated words.
Tammy Ashlee H.
02/2018
5.0
roof snow removal
+ -1 more
They did an awesome job! I will definitely recommend them and absolutely use them, again.
Description of Work: Roof Ice Removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS
Dear [Member Name Removed], Thank your Nice review. I will make the correction. That we repaired ive damaged roof. I will look forward to see you when the weather warms for your house painting project. Thank you for your business. Sincerely, Jody Rattigan/ Owner 14138247161
suzanne L.
01/2018
5.0
handyman service
+ -1 more
services was really good, on time very prompt did a great job.
Description of Work: did handymen services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS
Thank you [Member Name Removed], I am looking forward to working with you again in the spring on your exterior painting and deck project. Sincerely Jody (Owner)
Dave G.
01/2018
5.0
electrician, handyman service
+ 0 more
They did a good job. They got it done ahead of schedule as well.
Description of Work: They came out for handyman service and light electrical work.
Very bad. Overpaid for lousy, incomplete work. Was charged extra for ordinary work. Endless delays. Very undisciplined and dishonest. Unprofessional, yet stubbornly self-righteous. The laborer moved in using free heat and kept extending the deadline. I had to evict them from my apartment, and they had the nerve to ask for extra payments for unexpected hardships.. they had to skim coat a ceiling with joint compound. Never hire this company. They are crooks.
Description of Work: Residential work on a house
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$10,000
Response from RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS
Dear [Member Name Removed] I do apologize for your dissatisfaction with my companies work. As for saying that you had to Evict my employee that is a false statement. My employee diligently stayed over night to work through because of the pressure to finish within an untouchable deadline that was needed to continue income for your property. I strongly feel that my guys went over and above to repair the extensive damages to your property in addition to doing excess detail work at no additional charge to you. You wanted the job to be done quickly so that you wouldn't lose any additional money, but the other tenants brought the years of neglect on this property to our attention we tried to help but the budget that was allotted couldn't even come close to the repairs that were needed. This property, if reported to the board of health would surely be condemned. As stated upon our completion, if I could help in any other ways I would try to work with you. Thank you, Sincerely Jody
They were on-time and very pleasant. They were neat. I would hire them again. They did good work.
Description of Work: They painted the bathroom, front deck and power washed the house. The work was a little over $1000.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Susan M.
10/2017
5.0
roofing
+ -1 more
They were immaculate and did a great job. They were prompt and came right away. They were extremely reasonably priced and were honest. They were very clean as well.
Description of Work: They came out to install a new roof.
I had only really used her services to clean the gutters on my home every year. She sent her crew in and they got the work done. They were in and out within the week. I even felt comfortable letting her handle the job knowing she'd take care of everything without me needing to supervisor. She really knows exactly what to do. I gave her the info from the code enforcement and she made sure I didn't hear back from them after the last inspection. She always does a really good job on the gutter cleaning as well!
Description of Work: I have used her services several times. I had some code violations and some destructive tenants at one my rental properties. She went in and repaired the damage as well as dealt with the code enforcement violations. She did multiple things for me including a couple of tile floors, ceiling repairs, window and window glass replacement, some carpentry, painting.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Susan B.
04/2015
1.0
lawn mower repair
+ -1 more
Jody Rattigan, proprietor of All Around Cleaning gave me an estimate for cleaning the house after construction of a new kitchen. She told me at the time it would take approximately 4 days to complete the job. I made the mistake of hiring her and then compounded the mistake by paying her everything ($1200) upfront She arrived with a crew of three men whom she told what to do and left. They 'cleaned' for about 6 hours then sat on my front porch waiting for Jody to come pick them up. I put 'cleaned' in quotes, because they did and they didn't clean. Some of the work was done fine, but they did not put things back anyway near the way they found them. There was another job to be done by Ms. Rattigan's company--removing the popcorn ceiling from the second floor hall. That job was done a week or so later and the mess on the second floor has never been cleaned. Ms. Rattigan has scheduled then cancelled the job 3 times in the last three weeks. I am sick of waiting for her to find time in her busy schedule to 'fit' me in. I found the time and money to pay her upfront, but she has not found the time to come finish the job. I have asked her for a 50% refund because as far as I am concerned they only did half (truly less than half) the job. She says that's not the way contracts work. I have not signed a contract with her, everything was done verbally. One of her workers broke the fixture that holds the shower head in the upstairs bathroom and they did leave a replacement part on my front porch this week (3 weeks after it was broken). I have emailed with Ms. Rattigan to no avail and really don't expect her to change her tune when she hears from you. She wants to come back to 'finish the job'. I do not want her in my house again. She is not to be trusted.
Description of Work: Did approximately half the job (actually less) and three weeks later, she is still cancelling appointments to finish the job. One of her employees broke a bracket that held the shower head in the upstairs bathroom, the replacement was left on my front porch 3 weeks later. Another employee dumped the remaining 'mud' from a job to clean popcorn ceiling on the front lawn. That has never been cleaned up. I am asking for $600 (one half) of what I paid in advance for the services. I feel that I did not get 100% of what I paid for. I do not want this person or her employees in my home again.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
General Remodeling,
Interior Painting,
Roofing,
Drywall,
Ceramic Tile,
Kitchen and Bath Remodeling,
Decks and Porches,
Finished Carpentry and Woodworking,
Electrical,
Plumbing,
House Cleaning
FAQ
RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS is currently rated 4.3 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS accepts the following forms of payment: Check
Yes, RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS offers free project estimates.
No, RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS does not offer eco-friendly accreditations.
Yes, RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS offers a 10% senior discount.
Yes, RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS offers emergency services.
No, RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS does not offer warranties.
RATTIGAN & Sons Inc. DBA THE HOME IMPROVEMENT SPECIALISTS offers the following services: Kitchen & Bath Remodeling; Basement Remodeling; Complete Home Renovations; Interior & Exterior Painting; Sheetrock; Finished Carpentry; Roof Repair; Tree Trimming & Removal; Full Service Cleaning; Property Management; Roof Snow Removal; Landscaping
Full Roof Replacements; Full Home Builds
Contact information
The Home Improvement Specialists, Whately, MA 01093