Pioneer Basement

Basement Waterproofing, Plumbing, Drain Pipe Installation,

About us

Additional service area - Cohasset, Fitchburg, Worcester, portions of Chelsea-Saugus, Chelmsford Counties. South Shore & Cape Cod and All of Rhode Island. Family owned and operated since 1984. Additional email - info@pioneerbasement.com. Additional phone - (800) 439-0788. Additional DBA - Pioneer Basement Waterproofing Inc.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Basement waterproofing, preparation, moisture & water control, pro series sump pumps, battery back up sumps, grate products authorized contractor, crack repair, & foundation repair

Services we don't offer

Household plumbing, hot water replacements, sewer ejector pump replacements, roof leaks

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6249 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
13%
3
8%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 176-200 of 249 reviews

Nilesh M.
02/2016
5.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda D.
02/2016
5.0
heating & air conditioning/hvac, plumbing, basement waterproofing, wells
  + 2 more
unknown
Description of Work: basement waterproofing, dehumidifier, sump pumps, outdoor drains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Diana N.
02/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Sump pump and battery check. Very professional and punctual.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa L.
02/2016
5.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William C.
02/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Tested sump pump. |Flushed system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Audrey W.
02/2016
5.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Umesh K.
01/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: They are specialists at identifying possible leak areas, it was very useful to have a conversation with them. They did come up with a proposal plan for my basement and I will be following up with them this summer to have some of their plans done.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tammy S.
01/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Consultation was rated an "A" but the proposal seemed too high for work that needed to be completed. Date of service was: 06/29/2015
Rating CategoryRating out of 5
Yes, I recommend this pro

Steve S.
01/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Unfortunately the workers inadvertently tripped my furnace/hot water heating system resulting in loss of heat and hot water. the hot water system had to have a service call. Pioneer Basement reimbursed for the call.
Rating CategoryRating out of 5
Yes, I recommend this pro

Natalie C.
01/2016
5.0
basement waterproofing, foundation repair
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$49

Luanne I.
01/2016
5.0
home inspection, basement waterproofing
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$49

Mike A.
12/2015
5.0
basement waterproofing
  + -1 more
.
Description of Work: These guys were great. The PM scoped the job very well and was very patient. The crew did amazing work and were very clean. I have gotten several comments from friends about what great work they did and the cost was very reasonable.
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul S.
12/2015
5.0
basement waterproofing
  + -1 more
unknown
Rating CategoryRating out of 5

Jennifer D.
12/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: The date of service was April 15, 2014 and the cost of service was $49.00
Rating CategoryRating out of 5
Yes, I recommend this pro

DUDLEY M.
11/2015
4.0
basement waterproofing
  + -1 more
unknown
Description of Work: They did a survey and wrote a report for my wet basement. They wrote an estimate for $6,000 and I can't afford that.
Rating CategoryRating out of 5
Yes, I recommend this pro

James R.
11/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Inspection of basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurie R.
11/2015
5.0
plumbing, basement waterproofing, wells, drain pipe, drain cleaning
  + 3 more
unknown
Description of Work: Drain system and sump pumps were installed.Installation took 3 days and the crew cleaned up thoroughly after themselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$12,166

carla K.
11/2015
3.0
home inspection, basement waterproofing
  + 0 more
unknown
Description of Work: I met with Micah on 9/25/15 at my home in Wakefield. He was punctual, polite, and very professional. He gave the home an inspection and gave me a run down of what his recommendations were. I can't say that I disagreed with what he explained to me, but I felt what was recommended was a little bit of over kill. I'm sure that what his company had to offer would stop my water problem, they of coarse guaranteed that it would. If money was no object, I might have actually used this company. The proposal came in at approximately $8,000-$17,000, depending on whether I was going to do one or both basements. My home has one full basement, and one partial basement. Seeing as I have water issues in both areas my bill would have been closer to the $17,000. That being said I did move on to other contractors that would have suggestions far less expensive that may solve the problem. We'll see!

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$49

Andrea S.
11/2015
5.0
home inspection, basement waterproofing
  + 0 more
unknown
Description of Work: They inspected my basement for water issues. Their rec to waterproof was too expensive for us right now but we will consider using them in the future. They seemed very reputable and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Mary L.
11/2015
4.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Orlando B.
11/2015
5.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

james M.
10/2015
4.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Fred B.
10/2015
4.0
basement waterproofing
  + -1 more
unknown
Description of Work: Basement assessment and proposal. Most contractors would do this for free.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Sarkis S.
10/2015
1.0
basement waterproofing
  + -1 more
unknown
Description of Work: I thought I had purchased an unbiased assessment for the basement water problem I had. I received a pitch for their product, their options, their level of service etc. essentially a sales pitch and estimate for what they can do. Something I would think most of these companies offer for free. I think Angie's list should be carefull on how they market their services and make it clear it's a market pitch!

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$50

Response from Pioneer Basement
Thank you for your feedback. I apologize for the confusion on what the Angie's List Big Deal included. It includes a basement inspection and a preventative water leakage plan. It also includes a credit of $250.00 towards any of the work we proposed you. My representative did email both of these items to you. With this Big Deal we always perform the inspection first. If the customer asks us how they can fix it we then give them options on what we can do for them. I'm sorry if this wasn't what you were looking for. We try to be very clear with all of the Big deals we offer. I really do appreciate your feedback. If you ever need any help or have any questions please feel free to contact us at 1800-649-6140.

Donald P. G.
09/2015
5.0
basement waterproofing, foundation repair
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$49

Contact information

31 Sanford Rd, Westport, MA 02790

http://www.pioneerbasement.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
MA 112382
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Plumbing,
Drain Pipe Installation,
Foundation Repair,
Dryer Vent Cleaning,
Water & Smoke Damage

FAQ

Pioneer Basement is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Pioneer Basement accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Pioneer Basement offers free project estimates.
No, Pioneer Basement does not offer eco-friendly accreditations.
No, Pioneer Basement does not offer a senior discount.
Yes, Pioneer Basement offers emergency services.
Yes, Pioneer Basement offers warranties.
Pioneer Basement offers the following services: Basement waterproofing, preparation, moisture & water control, pro series sump pumps, battery back up sumps, grate products authorized contractor, crack repair, & foundation repair
Household plumbing, hot water replacements, sewer ejector pump replacements, roof leaks

Contact information

31 Sanford Rd, Westport, MA 02790

http://www.pioneerbasement.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM