Award winning. We pride ourselves on our quality and professionalism. Our goal is 100% customer satisfaction. We show up on time and clean up our mess! Please consider Dryer Vent Wizard for all your dryer venting needs. We are certain that your experience with our company will be a most pleasant one. Additional phone numbers - (866) 498-7233 & (800) 993-8289. Additional DBA - Widget & Bread. Additional website - www.nhdryervent.com.
Description of Work: Not much. Prob my fault as thought it was worse problem than it was. Just that I paid the 185 up front and didn't feel in the end it was equal to the minor task. No worries. Would use again just be clear about expectations.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from Dryer Vent Wizard of Middlesex-Essex
I am a little confused as I have no record of servicing you on this date. We did service you back in July of 2015 and perhaps that is what you are referring to. If so, it appears you purchase a coupon through AL which included a 10 part safety inspection AND the cleaning. Regardless, I appreciate you taking the time to review us and am glad you were satisfied with our service! Webb Dickson - Owner
Adam S.
01/2016
5.0
dryer vent cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Dryer Vent Wizard of Middlesex-Essex
Thanks for your review! I am very glad you were so happy with our service! Webb Dickson - Owner
Richard G.
12/2015
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
unknown
Description of Work: Cleaned duct from dryer filter to outside of building using a flexible metal cable and a weed wacker-like fitting to dislodge accumulated lint.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$233
Response from Dryer Vent Wizard of Middlesex-Essex
Thanks for your review and glad you were happy with our service! We did clean your vent as you noted but I also want to point out the cost included an optional cleaning of the interior of your dryer blower cavity inside the dryer itself. The actual charge for cleaning the vent was $159. Thanks again for the review!
MARGARET J.
12/2015
5.0
dryer vent cleaning
+ -1 more
unknown
Description of Work: Very punctual and polite, went smoothly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dryer Vent Wizard of Middlesex-Essex
Thanks for your review - so glad you were completely satisfied! Webb Dickson - Owner
Victoria S.
12/2015
5.0
dryer vent cleaning
+ -1 more
unknown
Description of Work: The technician recommended a new vent because the one I had was not in code. I agreed and the work was immediately done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Dryer Vent Wizard of Middlesex-Essex
Thanks so much for taking the time to review us and so glad you were satisfied! Webb Dickson - Owner
Paula K.
11/2015
5.0
dryer vent cleaning
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Dryer Vent Wizard of Middlesex-Essex
[Member name removed] thank you for your A review! I checked our records and saw we replaced 35 feet of slinky style foil duct with new rigid aluminum duct and I bet your dryer is performing a lot better than before! Overtime, the better performing dryer will pay for your service in reduced utility bills and as a lifetime guarantee customer you never have to pay for any repairs as long as you vent is cleaned periodically. We usually recommend every 1-2 years for a vent this length. So we will send you a reminder when it is time to check your dryer vent. Thanks again! Webb Dickson - Owner
Elizah M.
10/2015
5.0
dryer vent cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Dryer Vent Wizard of Middlesex-Essex
Thank you for taking the time to review us and I am so glad you were satisfied with our service! Webb Dickson - Owner
Gerry K.
08/2015
5.0
dryer vent cleaning
+ -1 more
unknown
Description of Work: had dryer vent cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Dryer Vent Wizard of Middlesex-Essex
I am so glad you were satisfied with our service! And thank you for taking the time to write a review... Webb Dickson - Owner
Jeffry M.
08/2015
5.0
appliance repair, dryer vent cleaning
+ 0 more
unknown
Description of Work: Service consisted of safety inspection and cleaning of the dryer vent. Punctual and professional, a job well done.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Response from Dryer Vent Wizard of Middlesex-Essex
Thanks for your review and so happy you were satisfied! Webb Dickson - Owner
Paul R.
07/2015
4.0
dryer vent cleaning
+ -1 more
unknown
Description of Work: My dryer vent had holes in it, was the more fire prone foil type, had lots of lint stuck in it so the clothes didn't dry completely, and before it vented outside under the deck, it had too many loops and turns. Kevin from Dryer Vent Wizard was great, he put in solid aluminum ducts and elbows all up to code, and set it up perfectly. He also vented it under the deck stairs facing outside instead of directly under the deck which is not up to code. He was very good at what he does and a nice guy. Now my clothes dry when they're supposed to. I no longer need to add thirty more minutes to my dry time. They are a little pricey, but I feel good about the job they did. I didn't get any estimates from anyone else so I don't know what they would have charged, but the people I used were based in my town so that was convenient. Besides, I think all they do are dryer vents so that's a good thing.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$600
Response from Dryer Vent Wizard of Middlesex-Essex
Thanks so much for your review! I am glad your dryer is not working well and that you were satisfied with the work! Webb Dickson - Owner
christine H.
07/2015
5.0
dryer vent cleaning
+ -1 more
unknown
Description of Work: The previous owner walled in my dryer vent and made it inaccessible. Company had to cut through to install vent that was up to code.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Dryer Vent Wizard of Middlesex-Essex
So glad you were satisfied! Please remember that we pay a $25 referral for anyone you refer to us that has work done - so feel free to pass along your comments to your friends and neighbors! Thanks for taking the time to review us - it is greatly appreciated! Webb Dickson - Owner
Scott T.
06/2015
1.0
dryer vent cleaning
+ -1 more
unknown
Description of Work: He came out and charged us extra for the service.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Dryer Vent Wizard of Middlesex-Essex
I am baffled by this review. The customer purchased a deal that we offered through Angie's List for a dryer vent safety inspection and cleaning. We came out and performed the inspection and cleaning and presented the customer with an invoice showing the inspection and cleaning were performed and that $0 were owed since the the customer purchased the deal through Angie's List - and no additional money was collected. So I have no idea why the customer is so upset. I do know that the person we worked with scheduling the appointment and at the site was the customer's mother and not the customer (who actually purchased the deal). I tried to explain to the customer's mother when scheduling the appointment what services were included in the deal but perhaps she was still confused as to what her son had purchased. Webb Dickson - Owner
David P.
06/2015
5.0
appliance repair, heating & air conditioning/hvac, dryer vent cleaning
+ 1 more
unknown
Description of Work: Called office to make an appointment for service to replace dryer venting system after finding Dryer Vent Wizard on Angie's List, and 1st appoint available was close to 8 or 9 days out on 6/1/15 between 11am and 3pm time frame to which I accepted. Technician called 30 minutes prior to arrival at around 12:15 pm which was very punctual. The technician that showed up named Matt was absolutely fantastic, I made 2 suggestions as to how I thought my correct my problem with the out of code setup I had existing, so I knew from the start that cleaning was never an option. Based on my 2 suggestions the technician Matt produced 2 job quote estimates for each method discussed.After seeing both quotes instead of retracing existing current route of venting system which travel through the floor into a closet in the finished basement, which would have required cutting up sheet rock walls to have vent come out lower level wall a venting distance between 12 and 15 feet which would have been very labor intensive for technician as well as messy and expensive. So instead I choose the 2nd option to which I suggested, which was a much simpler job, dryer is located in a half bath on the 2nd level of a tri level home and what was required of technician was to cut a whole in the wall to the outside of the half bath which comes out on our back deck, a very very simple 4 foot run of semi rigid dryer vent to a 2ft piece of solid duct that goes thru the wall to a white plastic dryer vent screwed to the vinyl siding. The technician Matt was very neat and through and caulked all around both inside and outside of the duct work. he walked me thru everything he did, he also tested the air flow which was outstanding, and thoroughly cleaned his work area removing all the trash, the technician Matt was absolutely fantastic and we could only be so lucky if all tradesmen that came to your house to work are half the professional behavior he displayed always wearing booties while working anywhere inside the house. They say good service is worth its wait in gold and that may be true. But I believe that $502( minus $25 coupon) price paid $477 is a little outrageous and here is the breakdown $49 Inspection fee....$230 4ft dry line vent installed...$149 to drill hole in exterior wall....$45 for plastic dryer vent cover....and $29 for lifetime warranty ( which is voided if you don't have them come out and inspect and clean your dryer vent every 2 years at an approximate cost of $49 for inspecting 4ft of vent, and maybe another $100 to clean it. I would definitely recommend this company to do work in your home because the quality of the work provided from technician Matt | was awesome, but since there are very few companies providing this service in my area, they obviously feel that perhaps do to a lack of competition they can charge high fees....which amount in this job to about $120 per ft. to install a new dryer venting line which never required climbing, squeezing into rafters or wall beams, working in hot and steaming attic space or crawling around damp basements. A relatively simple job at a highly difficult and expensive rate.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0
Yes, I recommend this pro
$477
Response from Dryer Vent Wizard of Middlesex-Essex
First let me say at least the customer was happy with the quality of the service and my technician Matt! As for the responsiveness I assume that the issue was we were booked out over a week. I apologize for that but this does happen when everyone wants service at the same time. We had an extremely slow spring since everyone had blown their budgets on snow removal and as such people waited to have their vents serviced to much later than usual causing a seasonal overload - we try to keep up but for obvious reasons I cannot have extra techs trained and waiting in the wings for a crunch like that to come along so I employ enough people to handle the average load. And it takes weeks to properly train employees to do the job correctly so adding techs takes time which makes it impossible to quickly add techs to handle a short term back log. But I do understand the customers aggravation with that and understand the D grade. As for pricing, first I found the technician slightly overcharged for the install which should have been $199 and I am refunding you the difference. But in general, we do compete with lots of other businesses and feel our pricing is appropriate given what is required to provide top quality, reliable, and safe service. The overhead of running such a business includes a properly staffed office, quality/well maintained vehicles, trained employees paid a decent wage(not just minimum wage), millions of liability insurance to ensure our customers are covered while we are there, millions in workers comp insurance to cover our employees while they are on the job, costs to train and update employees on proper building codes and proper install practices to ensure all vents installed are properly installed, cleaned and most importantly safe. I could go on and on but my point is that the customer only sees the tip of the iceberg in terms of the scope of the whole business and costs associated with the quality services we provide. My wife and I run this business and earn a modest living as a result so I truly feel that we offer excellent service at a reasonable price. Sincerely, Webb Dickson - Owner - Dryer Vent Wizard
Carl G.
05/2015
5.0
dryer vent cleaning
+ -1 more
unknown
Description of Work: Cleaned dryer vent. We were satisfied.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dryer Vent Wizard of Middlesex-Essex
Thanks so much for reviewing us and I am happy you were satisfied! Webb Dickson - Owner
Vinny B.
04/2015
5.0
dryer vent cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Dryer Vent Wizard of Middlesex-Essex
Thank you so much for taking the time to submit a review! I am very glad to see you were completely satisfied! Please remember that we pay a $25 referral fee should you refer us to someone and they hire us. Just make sure they mention your name when scheduling. Thanks again! Webb Dickson - Owner
Nancy H.
02/2015
5.0
dryer vent cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dryer Vent Wizard of Middlesex-Essex
Thanks for your wonderful rating! We are so pleased you were completely satisfied with our service! Webb Dickson - Owner
Carole H.
12/2014
5.0
appliance repair, dryer vent cleaning
+ 0 more
.
Description of Work: Installed a new vent on my dryer. Old one didn't meet code and had fallen off the outside vent. Work went well. Representative worked right along and got it done!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Dryer Vent Wizard of Middlesex-Essex
Thank you so much for your review and I am so happy you were completely satisfied! Please remember that if you refer us to a friend and they have work done, you receive a check for $25!!! Referrals are our main form of advertising so we are happy to do this. Just please make sure the people you refer mention your name when booking an appointment. Thanks again and Happy Holidays! Webb Dickson - Owner Dryer Vent Wizard
Carol O.
08/2014
5.0
dryer vent cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Response from Dryer Vent Wizard of Middlesex-Essex
So glad you were happy with our service and thanks for taking the time to submit a review! Webb Dickson - Owner - Dryer Vent Wizard
Edward G.
05/2014
5.0
dryer vent cleaning
+ -1 more
unknown
Description of Work: Cleaned dryer vent
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dryer Vent Wizard of Middlesex-Essex
Thanks for taking the time to review us and glad you were satisfied! Webb Dickson - Owner
William V.
05/2014
5.0
dryer vent cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Dryer Vent Wizard of Middlesex-Essex
We love to see and strive to get all A's! Thanks for the review! Webb Dickson
Frank B.
04/2014
5.0
dryer vent cleaning
+ -1 more
unknown
Description of Work: Got an installation estimate for 2 vent systems. Kevin showed up to my home on time, was very professional and answered all questions. Received a quote to do the work within minutes. Definitely will use this company to install vents in about 4-5 weeks. Could not recommend enough. |Chris
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dryer Vent Wizard of Middlesex-Essex
Hi, this is Webb Dickson the owner of Dryer Vent Wizard. Thanks so much for taking the time to submit a review! And I am so happy that you were completely satisfied! Please remember we have a referral program that pays you $25 for anyone you refer to us that has us do work. If you refer someone, please make sure they mention you as the referral person when booking their appointment to ensure you get your check..... Thanks again for choosing Dryer Vent Wizard! At your service! Webb
Soheyla E.
07/2013
3.0
dryer vent cleaning
+ -1 more
It was well
Description of Work: Dryer vent check /cleaning
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$99
Response from Dryer Vent Wizard of Middlesex-Essex
This was an Angies List special coupon cleaning for $99 which was done back in February of 2012 - almost a year and a half ago. I am sorry the customer did/does not feet the price and service were satisfactory. Even though this service was a long time ago and this is the first I have heard from this customer, if there is something I can do, please let me know. Webb Dickson - Owner
Tom Y.
03/2013
4.0
dryer vent cleaning
+ -1 more
Very well
Description of Work: did a nice job. They needed to move dryer in very tight spot
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dryer Vent Wizard of Middlesex-Essex
Glad you were happy with our service and thanks for taking the time to give your review! Webb Dickson - Owner
Christine M.
03/2013
5.0
dryer vent cleaning
+ -1 more
Excellent job
Description of Work: Cleaned out dryer vent pipe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
MAUREEN S.
01/2013
5.0
dryer vent cleaning
+ -1 more
Great
Description of Work: Inspected 2 dryers, and thoroughly cleaned the one that was bothersome..cleaned out the interior of the second dryer as it didn't need more work. Everything was carefully explained, cleanup was great, and all works well now.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Dryer Vent Wizard of Middlesex-Essex
Hi, this is Webb Dickson the owner of Dryer Vent Wizard. I am very happy you were pleased with our service! Thanks for posting!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Dryer Vent Cleaning,
Appliance Repair,
Air Duct Cleaning,
Heating and Air Conditioning
FAQ
Dryer Vent Wizard of Middlesex-Essex is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 12:00 PM
Dryer Vent Wizard of Middlesex-Essex accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Dryer Vent Wizard of Middlesex-Essex does not offer free project estimates.
No, Dryer Vent Wizard of Middlesex-Essex does not offer eco-friendly accreditations.
No, Dryer Vent Wizard of Middlesex-Essex does not offer a senior discount.
No, Dryer Vent Wizard of Middlesex-Essex does not offer emergency services.
Yes, Dryer Vent Wizard of Middlesex-Essex offers warranties.
Dryer Vent Wizard of Middlesex-Essex offers the following services: Dryer vent cleaning, repair, installation, alteration, inspections & booster fans. Dryer cabinet de-linting.