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The Superior Chimney Sweep Co

Chimney Sweep, Chimney Repair, Chimney Caps,

About us

At the Superior Chimney Sweep, we are working hard to keep you safe and warm. Locally owned and operated by Master Sweep, Robert LeBlanc, Superior Chimney Sweep has been servicing the Western Massachusetts and parts of the Connecticut community since 1996. With over 30,000+ chimney sweeps, 1,500+ liner installations, and over 3,500 chimney caps installed, you can count on our prompt and professional service. The technicians at Superior Chimney Sweep company are experts in chimney inspections and chimney cleaning. Whether you burn wood, pellets, or coal, you can count on Superior Chimney Sweep to keep your chimney running both safely and efficiently. We pride ourselves in developing long lasting relationships with both our commercial and residential customers. Our mission is to serve the community by aiding in the prevention of chimney fires. Before you burn, give us a call. Additional Address 360 Bloomfield Avenue, Suite 301, Windsor, CT 06095 Additional Numbers Western MA- Easthampton (413-529-9436) Springfield (413-739-9400) Amherst (413-253-0155) Westfield (413-562-8800) Greenfield (413-772-6662) Hartford & Tolland Counties, CT Windsor (860-253-0408 Vernon (860-647-0407) Enfield (860-741-0477)

Business highlights

28 years of trusted experience

Services we offer

Chimney Inspections, Video Chimney Inspections, Chimney Cleaning, Chimney Cap Installations, Water Proofing, Stainless Steel Liner Installations


Accepted payment methods

Check

Reviews

4.9115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 51-115 of 115 reviews

Judy D.
10/2013
5.0
chimney sweep
  + -1 more
John came on time and did a great job. Was not rushed and was extremely professional. I would use them again.
Description of Work: clean chimney and fireplace insert

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Ann G.
09/2013
5.0
chimney sweep
  + -1 more
The only reason I didnt't rate Superior Rug Cleaning an absolute five star rating was because s small area of our beige carpet was left with a dark stain that we were unable to clean. After the fact I wondered why the gentleman didn't put down a drop cloth. Regardless of this minor issue, I would definitely recommend them and use them again!
Description of Work: The technician showed up on time, was very nice to deal with, was professional and thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Waije C.
09/2013
5.0
chimney caps, chimney sweep
  + 0 more
This is our first house and our chimney backed up with smoke. There was a dancing flame in the wood stove, we had to call the fire department to come check it out. We decided to act fast with a chimney sweep to figure out what was going on. These guys are super nice and extremely informative. We learned a lot and they were very professional. They mentioned that the pipes were clogged and probably not cleaned in over a year. The heat was not high enough and it was possible that the previous neighbors weren't burning hard wood and therefor creosote built up. The cap was expensive but very good quality to help prevent leaves and rodents going down to the furnace. The knowledge and professionalism itself was worth it. They keep a history on the stove and flu pipes as well to help guide you through your wood burning. Can't wait to see them again and find out how we're doing! Thanks!
Description of Work: The cleaned our chimney and put on a cap for the pipe connected to the furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Craig C.
09/2013
5.0
chimney sweep
  + -1 more
Had just moved into our home approximately 2 months earlier and discovered the chimney needed cleaning. Contacted Superior and received an appointment for the following week. Was given a confirmation telephone call the day before and Dan arrived promptly for the appointment. Dan was extremely professional and personable. The sweep took approximately one half hour and Dan made sure the area was clean when he was finished. Dan welcomed any questions I might have and provided us with suggestions for future assistance and/or maintenance. I was very pleased with the service and will definitely use this company for all future chimney sweep needs.
Description of Work: Chimney sweeping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Lauren A.
09/2013
5.0
chimney caps, chimney sweep
  + 0 more
We have used Superior Chimney twice and were beyond impressed with the quality of service and the friendliness of the owner and staff. Honest and fair, we will be using them every year.
Description of Work: Cleaned the chimney and added a cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Paula G.
08/2013
5.0
chimney repair, chimney sweep
  + 0 more
Person who came was more than pleasant, punctual, professional and explained exactly what was to be done prior to each step. He cleaned the chimney and did the repairs and left my living room in mint condition. What more could one ask for? If I were to own a home with a chimney again, I would not hesitate to call upon The Superior Chimney Sweep.
Description of Work: Cleaned chimney; removed debris from behind damper; replaced ash pit door and advised me on condition of fireplace liner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan G.
07/2013
5.0
chimney sweep
  + -1 more
The serviceman arrived 15 mins early and was more than accommodating in accessing the job and getting it done quickly and cleanly. We had quite a mess on our hands with the chimney being full wood dust from my fiancé's workshop that had been sucked up into oil burner. Now we are all set and sure we won't have a chimney fire on our hands... plus we've moved the workshop set up away from the oil burner. Live and learn :)
Description of Work: Cleaned the chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Shirley H.
04/2013
5.0
chimney sweep
  + -1 more
The work is done professionally and with total respect for the homeowner. I have used them for approximately 3 years and would not hire anyone else. The arrival time is as they say -- unlike other companies who give you a 4-hour window ! ! Plus they complete the cleaning in a time frame that is given to you upon calling for an appointment. All is all the work done is exceptional. I would highly recommend this company.
Description of Work: They cleaned my chimney and interior wood stove. They completely clean the entire hearth and made a suggestion to add another layer of bricks to my chimney cap for better airflow. Unfortunately they do not do this kind of work any more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$165

Paul F.
03/2013
5.0
chimney sweep
  + -1 more
They where prompt in setting up a time to do the job and they where there when they said they would be ( with none of the, well will be there between 9:00 and 12:00 nonsense that one usually encounters with service providers). For most of us who have to work, that is very important to not have to spend time hanging around for nothing. They got to the house went right to work. Cleaning a chimney is a very dirty job and these two chimneys had a lot of soot in them and they left the work areas as clean as they found them and removed all the soot from the premises.
Description of Work: They cleaned 2 chimneys out, both of them where backed up with soot below the exhaust points.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mia L.
02/2013
5.0
chimney caps, chimney sweep
  + 0 more
The guy did a very good job. He cleaned the main chimney and I also had him put a cap on the other chimney and it kind of open up on the side doors in the bottom to check and I did appreciate that. There was a lot of junk down there and he just cleaned it out as much as he could. I was very happy with him, so I will use him again in the future.
Description of Work: We used The Superior Chimney Sweep for chimney cleaning and putting a cap on the other one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Laura Anne K.
12/2012
5.0
chimney sweep
  + -1 more
Superior was great. Scheduled an appointment, got a reminder call the day before, got a call that the worker was running a few minutes late. The worker was very clean--he left the space cleaner than he found it. He offered suggestions on how to best operate the stoves and how often to clean it. Very pleased with the work and the company.
Description of Work: Cleaned two wood pellet stoves and flues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Ellen B.
12/2012
5.0
chimney sweep
  + -1 more
They did a good job. I thought they were professional and clean. They were in and out in an hour. And they were on time. I thought they may have been a bit over priced.
Description of Work: They cleaned one of our chimneys.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Jennifer I.
12/2012
5.0
chimney repair
  + -1 more
He was a little late because the client before me ran over, but once he got here everything went well. He explained what he was doing and answered my questions clearly. He did have to tell me we need chimney repairs, but he took pictures to show me what was wrong AND told us how much we should expect to spend. He also explained what some of the repair options might be.
Description of Work: We bought a house in the spring and wanted to know if it was safe to use the fireplace. They came and inspected the fireplace and the chimney for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

James W.
11/2012
5.0
chimney sweep
  + -1 more
We called Superior and they were able to schedule us within the week. The technician was thorough and go the job done in a timely manner. We were very happy with the results.
Description of Work: Superior Chimney Sweep put damper in our chimney. We now can use our fireplace without the heat all escaping through the chimney. They were prompt, efficient and courteous. I would definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Colin W.
10/2012
5.0
chimney sweep
  + -1 more
The gentlemen who showed up to my house was very professional and nice. He was able to explain what he was doing and answer all my questions. I would suggest this company to any of my friends.
Description of Work: My chimney flue was inspected and then cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

alan B.
08/2012
5.0
chimney sweep
  + -1 more
Appears to be full retail price, but professional work approach.
Description of Work: Two properties and 3 chimneys; got discount after the first full price chimney. Good office followup, responsive to phone calls. Showed up on time; easy to work with; gave good additional advice on repair work that was needed. Clean

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$435

John L.
07/2012
5.0
chimney caps, chimney repair, chimney sweep
  + 1 more
Found pieces of flue tile had broken away in my oil fired boiler's chimney during last boiler inspection and cleaning. Scheduled a chimney inspection with Superior on the 5th of July and as I suspected the flue tiles had separated from the chimney after 62 years of being exposed to the rain. It was decided the best alternative for me was to have a stainless steel liner installed as I had anticipated. They were very flexible as to scheduling in fact it turned out they were able to do it the following Saturday. They showed up exactly on time and had the work done in a few hours. being picky I was pleasantly surprised what an outstanding job they had done! Why can't all contractors be this good!. I now have a safe chimney and don't have to worry about carbon monoxide getting into the house or having a flue tile break away and completely block my chimney in the middle of winter.
Description of Work: Chimney inspection and the installation of a 25 foot stainless steel chimney liner and chimney cap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Nathan C.
07/2012
4.0
chimney sweep
  + -1 more
I had an excellent interaction with the company, until at the very end of the job. They were professional on the phone when I made the appointment. The service man was friendly, punctual, polite and professional. He educated me on the age and status of the chimney among other things. He carefully laid out sheets to protect the room from soot and went about his work. His failure, however, was that he unwittingly left the ceiling fan on. This distributed soot throughout the living room and took 3 hrs to clean after he left. Up to that moment the experience was excellent. It was a simple lapse of judgment given how careful he was about everything else. Despite this, I would still use this company again but would be doubly sure that the ceiling fan was off.
Description of Work: evaluated and cleaned the chimney.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael J S.
06/2012
5.0
chimney repair, chimney sweep
  + 0 more
They did great job took them one and half hour to install clean up. We our very happy with Bob & Dan and the work they did today.
Description of Work: Installed the m-Flex chimney liner. We had this done because of condition and age of chimney tiles that were broken or cracked and get ready to switch from oil heat to gas heat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Michael J S.
06/2012
5.0
chimney sweep
  + -1 more
When they clean out the chimney they found a few problems the tile near timble was broken also the tile above it was crack and we also had a hole in chimney were there use to be stove in basement and found 2nd tile from top was cracked they said i will need liner to correct the problems i will call them for est.
Description of Work: Had the chimney sweep and inspected for any problems getting ready to switch from oil to gas heat that is why we called them

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

William P A.
05/2012
5.0
chimney sweep
  + -1 more
This companies name fits its service and price. I have had bad experiences with other chimney companies, of which is why I called them in. They did a great job with professional service and cleaned up everything after themselves. I will definately use them again. They event left tips on how to efficiently use my fireplace. b
Description of Work: I called them in to get my flume unstuck from some prior work from another dead beat shimney company ( Western Mass Chimney Services-Rob Boido).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Katherine L.
04/2012
5.0
chimney sweep
  + -1 more
Great service and quality. Do call them. You won't be disappointed.
Description of Work: Cleaned chimney in the livingroom and inspected for damage. Did a fantastic job - very neat and also took the time to explain both the service and future fireplace safety. Both workers were very professional in appearance and well spoken. Would definatly call them again. High recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

robert Z.
03/2012
5.0
chimney caps, chimney repair, chimney sweep
  + 1 more
They did a great job on removing and replacing the cover on top of the chimney and did a great job of cleaning up afterwards.
Description of Work: They totally cleaned my chimney and swept it all up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Stanley J K.
03/2012
5.0
chimney sweep
  + -1 more
Tech arrived on time and immediately went to work. Took the time to explain what he found during inspections and what options were. Explained what regulations had changed since intial installation of fire place insert and what would be reqiured in the future to keep unit up to code.
Description of Work: Service tech inspected fireplace insert and both fireplace flue and oil fired furnace flue. Decision was made to clean fireplace flue as it had been many years since it had been cleaned. Oil fired furnace flue was clean from smoke pipe up, but was full of soot, ash below smoke pipe, so that part was vacuumed out. No problems observed with fireplace insert.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$335

Bridget B.
01/2012
5.0
chimney sweep
  + -1 more
They’re awesome, they’re amazing. In every possible category they were an A+. You can put them on your page of happiness
Description of Work: The Superior Chimney Sweep cleaned our chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Superior Chimney Sweep Co
Well from all of us at Superior Chimney Sweep Thank You Very Much !

Contact information

151 Wayside Ave, WEST SPRINGFIELD, MA 01089

http://www.superiorchimneysweep.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 3:30 AM
Tuesday:
7:30 AM - 3:30 AM
Wednesday:
7:30 AM - 3:30 AM
Thursday:
7:30 AM - 3:30 AM
Friday:
7:30 AM - 3:30 AM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Chimney Caps,
Masonry,
Heating and Air Conditioning,
Gas Logs

FAQ

The Superior Chimney Sweep Co is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 3:30 AM

Tuesday: 7:30 AM - 3:30 AM

Wednesday: 7:30 AM - 3:30 AM

Thursday: 7:30 AM - 3:30 AM

Friday: 7:30 AM - 3:30 AM

Saturday: Closed

The Superior Chimney Sweep Co accepts the following forms of payment: Check
No, The Superior Chimney Sweep Co does not offer free project estimates.
No, The Superior Chimney Sweep Co does not offer eco-friendly accreditations.
No, The Superior Chimney Sweep Co does not offer a senior discount.
No, The Superior Chimney Sweep Co does not offer emergency services.
No, The Superior Chimney Sweep Co does not offer warranties.
The Superior Chimney Sweep Co offers the following services: Chimney Inspections, Video Chimney Inspections, Chimney Cleaning, Chimney Cap Installations, Water Proofing, Stainless Steel Liner Installations

Contact information

151 Wayside Ave, WEST SPRINGFIELD, MA 01089

http://www.superiorchimneysweep.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 3:30 AM
Tuesday:
7:30 AM - 3:30 AM
Wednesday:
7:30 AM - 3:30 AM
Thursday:
7:30 AM - 3:30 AM
Friday:
7:30 AM - 3:30 AM
Saturday:
Closed