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Steve's Plumbing & Heating LLC

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Steve’s Plumbing and Heating Company has been serving Western Massachusetts since 1978. It is a full service company that specializes in boiler replacements. The company is licensed and insured and operates out of a well-stocked facility at 759 Memorial Avenue in West Springfield. Owner operated.

Business highlights

46 years of trusted experience

Services we offer

Residential & commercial water heater, kitchen & bathroom, gas & water piping.

Services we don't offer

Air Conditioning, drain cleaning, & oil burners

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.865 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
0%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 51-65 of 65 reviews

Donald H.
10/2016
5.0
plumbing, gas logs
  + 0 more
Great work.!!
Description of Work: Gas fireplace and multiple jobs since then.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

winifred C.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert F.
05/2016
5.0
gas logs
  + -1 more
unknown
Description of Work: Leaking toilet, non-emergency call to Steve's. Aaron showed up the same day, replaced the rusted bolt and other parts which needed updated. We have been using Steve and his staff for a decade or more now, and have always been pleased with their responsiveness, quality of service, and reasonable accommodations to our needs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Bonnie K.
01/2016
4.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: Had contract to replace water heater and a valve on boiler. Water heater pipe was not soldered properly and leaked same day of install. Had to wait until next morning for return repair. Boiler repair was not done immediately because initially he did not think he had right part. After almost a month of waiting, he decided the part would in fact work but charged us additional for install after we had a signed contract saying there would be no additional charge. Did not inform of the additional charge until work completed and felt he was justified to not abide by the repair contract.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$1,600

Robert F.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Steve provided a clear proposal for our boiler replacement project. He adjusted it as our needs became clearer. He performed part of the work (boiler disconnect and hot water heater installation) early to ensure there was hot water available while the asbestos abatement company could accomplish the asbestos removal. He acquired and delivered the new boiler early to save us the cost of price increases. His crew finished the boiler installation the day after the asbestos removal and inspection were complete. They facilitated the electrical and plumbing inspections. They took the time to do a couple of other small plumbing adjustments while they were they. Cleaned up well. All work was of high quality.
Rating CategoryRating out of 5
Yes, I recommend this pro

Matthew C.
12/2014
5.0
drain cleaning, gas logs, plumbing
  + 1 more
We was very good.
Description of Work: I use Steve's Plumbing and Heating. He did some plumbing work in terms of clearing some drains, and he also had to put in the gas lines for my generator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Cecelia R.
10/2014
5.0
plumbing
  + -1 more
Went well
Description of Work: Replace a valve

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Susan R.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul and Donna K.
07/2013
5.0
plumbing
  + -1 more
It went fine
Description of Work: plumbing stuff

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$228

Dawn C.
04/2013
4.0
plumbing
  + -1 more
unknown
Description of Work: Steve returned my call promptly. I was disappointed to learn that they don't come into the city. I would recommend him to my sister who lives in Forest Park.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ellen L M.
02/2013
5.0
water heater repair
  + -1 more
Fine.
Description of Work: Removed old hot water heater, replaced with a new one.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$940

Alyce G.
12/2012
5.0
drain cleaning, plumbing
  + 0 more
see above
Description of Work: After checking Angies list I called Steve's Plumbing and left a message. Within 5 minutes he called me back. I explained the problem,clogged bathroom sink. He told me his company doesn't do those repairs but referred me to Fletcher Sewer and Drain. Steve said, tell them I sent you. I called Fletcher Sewer and Drain, left a message. In 10 minutes I got a call back. They were fantastic. Within 1 hour a wonderful young man was here and fixed the drain. I really could not believe how quick it happened. All because Steve's Plumbing knows the right people if he can't fix it. I would recommend both these companies to anyone looking for an honest plumber.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

DEBRA H.
10/2011
1.0
plumbing
  + -1 more
THEY NEVER RETURNED MY PHONE CALL
Description of Work: THEY NEVER RETURNED MY PHONE CALL

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Steve's Plumbing & Heating LLC
I am so sorry to hear of your phone call not being returned. Aaron and I take great pride in returning calls usually the same day. Your call was possible deleted by mistake or slipped through cracks. sincerely, Steve Smrecek / Steve's Plumbing and Heating

Tina J.
10/2011
5.0
drain cleaning, plumbing
  + 0 more
Very well.
Description of Work: I called Steve about my kitchen sink drain. He doesn't do drains, but responded to my call immediatley and referred me to another plumber who was very professional, responsive and is scheduled to come and fix my problem this afternoon.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katherine D.
06/2009
5.0
plumbing
  + -1 more
Steve is always punctual and is usually able to work us into his schedule quickly. He does great work and I am happy with what he has done so far.
Description of Work: The last time Steve was here, he took out a sink in my basement and moved the gas line for my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800
    • 1
    • 2
    • 3(current)

Contact information

759 Memorial Ave, WEST SPRINGFIELD, MA 01089

www.stevesplumbing.co

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Gas Logs

FAQ

Steve's Plumbing & Heating LLC is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Steve's Plumbing & Heating LLC accepts the following forms of payment: Check
Yes, Steve's Plumbing & Heating LLC offers free project estimates.
No, Steve's Plumbing & Heating LLC does not offer eco-friendly accreditations.
No, Steve's Plumbing & Heating LLC does not offer a senior discount.
No, Steve's Plumbing & Heating LLC does not offer emergency services.
Yes, Steve's Plumbing & Heating LLC offers warranties.
Steve's Plumbing & Heating LLC offers the following services: Residential & commercial water heater, kitchen & bathroom, gas & water piping.
Air Conditioning, drain cleaning, & oil burners

Contact information

759 Memorial Ave, WEST SPRINGFIELD, MA 01089

www.stevesplumbing.co

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM