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New England Handyman & Rmodeling

Handyman Services, Kitchen and Bath Remodeling, Plumbing,

About us

We’re your neighborhood home repair and remodeling experts. With experienced professionals at your service, we’re committed to providing custom improvement solutions. Call us in W Springfield today!

Business highlights

21 years of trusted experience

Services we offer

Commercial Maintenance Services - Home Improvements - Awnings & Canopies - Kitchen & Bathroom Vanity Tops - Interior Trim, Moldings - Doors & Windowsr - Garage Doors & Openers- Handyman Services - Patio Doors, Shower Doors & Enclosures - Installation of Blinds, Shades & Shutters.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.640 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
8%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.9
Showing 26-40 of 40 reviews

Kathleen P.
12/2014
1.0
concrete repair, handyman service, plumbing, home remodeling
  + 2 more
unknown
Description of Work: Never returned my call.
Rating CategoryRating out of 5

Lynn M.
09/2013
5.0
handyman service
  + -1 more
It went fine.
Description of Work: Fixed gutters, installed a porch door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Bruce B.
07/2013
5.0
remodeling, home remodeling
  + 0 more
They were great.
Description of Work: I used New England Handyman & Remodeling. Their project was to take out the walls around my third floor bathtub in my apartment. They too all that out they took out the drywall and replaced it. The problem was that the shower the soaked the ceramic tiles and did alot of damage on the second floor ceiling and they put in an access panel on the second floor ceiling. I had him repair a landing for an outdoor stairway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Robert H.
03/2013
3.0
handyman service
  + -1 more
(See above)
Description of Work: NEHR looked at work required and gave estimate only. Cost me $109.00 for that (Service call fee). Quoted prices were much higher (for same services) than local contractors that I ended up using ...

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$109

Response from New England Handyman & Rmodeling
We are very sorry that Member feels we charged him $109 for an estimate, infact we repaired his toilet, that was leaking, and advised him to purchase a new toilet tank that he would continue to have problems in the future. While we were there, he wanted an estimate to install a kitchen sink/faucet and water lines, and repair the cabinet wood floor. Member was well aware of the $109 service charge and agreed to it. We do charge for repairs, We do not charge for estimates.

Joan A.
11/2011
1.0
roofing
  + -1 more
They never returned my phone call.
Description of Work: I called them mid morning to get a quote on a roofing project.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from New England Handyman & Rmodeling
We must appoligize if the client didn't receive our call back to inform them that we are not roofers, and we suggest that they call a roofing co.

Rose Mary M.
08/2011
1.0
handyman service
  + -1 more
I never got to find out!
Description of Work: Called on three occasions over the course of a month. My calls were never returned.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from New England Handyman & Rmodeling
Oaks Bluff, Mass is on Martha's Vineyard, we are located in West springfield Mass approx. 200 miles away. I have no knowlege of receiving calls from this client. Sorry!

paul S.
05/2011
5.0
handyman service
  + -1 more
he fixed it. well done
Description of Work: repaired ice make in frig. Very efficiently done and very promp would use againhe

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lydia K.
05/2011
1.0
handyman service
  + -1 more
Obviously there was no work done.
Description of Work: I picked this company based on its positive score on Angie's list. This company initially responded to my request promptly. Mr. Richard Miller made an appointment to come out to give me an estimate. He arrived on time and was pleasant to deal with, although he kept making comments about how expensive all my projects would end up being. I did tell him I had a budget, as most people do, but never said how much. I don't know if he "assumed" it would be too expensive. In any event, he left after telling me he would get back to me with an itemized estimate. After waiting almost 2 weeks with no response, I e-mailed him requesting my estimate either by phone or e-mail. I am still waiting. If he had no desire to do my work then tell me up front, instead of making me waste my time and his. I am done chasing contractors who are that unprofessional. If he is blowing me off now what will happen if I hire him and then have an issue with the work done. I guess he doesn't need the work.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
3.0


Response from New England Handyman & Rmodeling
As the client mentioned I did meet with her and discussed her projects. She was concerned about the costs, and I did mention that the cost of labor and materials were on the rise. I gave her a price of approx. $750 to install material that she would purchase from Loews and other places. I mentioned we were out approx. 2-3 weeks and to call when she had the material and we would schedule a carpenter. As of this time this is the first I have heard back from the client.

Terry B.
01/2009
5.0
handyman service, home remodeling
  + 0 more
Richard Miller, as general contractor, was very thorough and systematic. Gave us a budget to work with to select products. Bill Collins head carpenter very experienced and on-time. A wonderful experience for us.
Description of Work: Two complete bathroom renovations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

william G.
12/2008
5.0
handyman service, doors
  + 0 more
Compared to some companies, this one was very easy to get in touch with. The workers were very friendly and had a great demeanor. Overall, this was a great experience and, should I need similar work in the future, this is the company that I will call first.
Description of Work: I had a closet door re-hung. I also had a sliding screen door put back on the track.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Bruce W.
11/2008
5.0
decks, deck cleaning
  + 0 more
I submitted a request for the project quote over the internet and was called the next business day. To save on the cost of the project, I pre-puchased the materials (weather seal caulking, column plinths, and the new wood columns). I pre-painted the wood columns to have everything ready to go before the scheduled day Eric Smith from CASE came to install them. I was very pleased that Eric was able to carefully remove the Victorian gingerbread brackets at the top of the posts and re-install them with the new columns so that I did not need to replace them. The handrails all were taken out and re-installed perfectly. Eric properly weather sealed the bottoms of the columns just as I detailed before he started. I was very pleased with his craftmanship and speed at which he accomplished the project.
Description of Work: Four porch columns were replaced as the original wood column bases were rotten from not being properly weather sealed. Eric Smith of CASE Handyman & Remodeling in West Springfield performed the carpentry services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$630

Kathleen W.
10/2008
5.0
handyman service
  + -1 more
Case Handyman is very professional and truly helpful from the initial call, to the close of the job, and beyond. Eric diagnosed and fixed a roof leak in our upper kitchen cabinet. My husband appreciated that Eric let us know what all of our options and their costs would be and feels that Eric did a great job both with communication and the actual work. He also let us know that if we experienced another leak what the cause probably would be. When we called later about this, they confirmed what they thought the cause of this other leak was, and as they didn't do that type of job, they referred a plumber and set up an initial appointment for us. All of this in a pleasant, timely, and professional manner. It was so nice calling back and having Denise remember who we were, what our issue had been, know right away why we were calling again (based on the other diagnosis), and make arrangements for a plumber to help us. Definitely go with this company.
Description of Work: Diagnosed and fixed a roof leaking into kitchen cabinet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

LaRae B.
10/2008
5.0
remodeling
  + -1 more
Arrived on time, worked all day, cleanup, and left after I approved the work.
Description of Work: Replaced wooden columns on patio.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Karen E.
09/2008
5.0
handyman service, home remodeling, doors
  + 1 more
They give a two year warranty with any of the work they do. This does not include any materials that they did not buy. For example, I bought light fixtures and they installed them. If anything goes wrong with the installation, they will come out and fix it. I just have to call if something goes wrong, which is nice to know. There was one workman primarily here. The owner also came out to check the work. They were prompt and did what they said they would. They finished all the work in two days, except the chimney repair because they had a separate contractor come out for that job. I would definitely use them again in the future and would recommend them to others.
Description of Work: They did a complete bathroom makeover for us. They also did some small things for us like fixing some windows, replacing a door on a bedroom, and repairs on our chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Denise F.
02/2008
5.0
plumbing, home remodeling, doors
  + 1 more
We met with the Remodeling Consultant. He explained how the company worked, he was extremely professional & truly interested in what we wanted to have completed. He gave us a level of investment that we agreed upon. We met to choose our fixtures, etc. Demo & work started on time, in a very professional manner. Carpenters were very knowledgeable, polite,& cleaned up after themselves. They completed our project in a timely manner very close to stated in the contract. We were very pleased with the level of expertise & professionalism & will be calling Case for future projects.
Description of Work: Removed existing shower unit and shower doors & replaced with new shower & shower door, new faucets etc. installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800
    • 1
    • 2(current)

Contact information

380 Union St BLD# 10R-104, WEST SPRINGFIELD, MA 01089


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Handyman Services,
Kitchen and Bath Remodeling,
Plumbing,
General Remodeling,
Doors,
Roofing,
Glass and Mirrors,
Concrete Pouring and Repair,
Ceiling Fans,
Deck Maintenance,
Insulation,
Electrical

FAQ

New England Handyman & Rmodeling is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

New England Handyman & Rmodeling accepts the following forms of payment: Check,MasterCard,Visa
Yes, New England Handyman & Rmodeling offers free project estimates.
Yes, New England Handyman & Rmodeling offers eco-friendly accreditations.
No, New England Handyman & Rmodeling does not offer a senior discount.
No, New England Handyman & Rmodeling does not offer emergency services.
Yes, New England Handyman & Rmodeling offers warranties.
New England Handyman & Rmodeling offers the following services: Commercial Maintenance Services - Home Improvements - Awnings & Canopies - Kitchen & Bathroom Vanity Tops - Interior Trim, Moldings - Doors & Windowsr - Garage Doors & Openers- Handyman Services - Patio Doors, Shower Doors & Enclosures - Installation of Blinds, Shades & Shutters.

Contact information

380 Union St BLD# 10R-104, WEST SPRINGFIELD, MA 01089


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed