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Berkshire Heating & Air Conditioning

Heating and Air Conditioning, Air Duct Cleaning, Plumbing,

About us

When you need help with your home's mechanical systems, you want more than competence in a contractor. Whether in need of a new furnace or air conditioning repair, you want a company with whom you are comfortable. After all, it involves your home and your family. Just any company won't do. Berkshire Heating and Air Conditioning is the call you want to make. We've been around since 1971 and have an excellent reputation--not only because we know our business, but because we treat our customers with respect. That includes everything from up-front price quotes, to the professional manner in which we conduct ourselves, to the way we treat and leave your home. Whether it's our work or your experience with our people, your satisfaction is guaranteed. Our service technicians receive ongoing training that helps keep your family safe. Better yet, if you tell us about your comfort-related concerns we can let you know about tips or solutions that can help. If you're someone who wants to learn more about home comfort, you'll find a wealth of information by browsing our site. At Berkshire Heating and Air Conditioning we work hard to keep our customers comfortable all year round. If you live in Berkshire, Hampden, Hampshire Counties and have a question about your system, just ask and we'll be happy to help. It's free, whether or not you're a customer. We invite you to get to know us. Additional DBA - Merrimack Valley Systems Inc.

Business highlights

53 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing & HVAC contractor, air conditioning systems, duct cleaning, furnaces, water heaters & boilers maintenance.

Services we don't offer

Radiant hot water systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.060 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
13%
3
7%
2
7%
1
17%


Rating CategoryRating out of 5
quality
4.1
value
3.9
professionalism
4.2
responsiveness
4.2
punctuality
4.5
Showing 51-60 of 60 reviews

Timothy P.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Great, came out the next day and added freon to my system. Signed up for a two year service agreement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Berkshire Heating & Air Conditioning
Thank you for taking the time to write this review. We appreciate your business!

mary C.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I've used them for some time now, and they've always responded quickly when I've had an emergency. I have a maintenance contract with them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Berkshire Heating & Air Conditioning
Thank you for taking the time to write this review. We appreciate your business!

ALLAN L.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did a great job. Money paid to Angie's List.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Berkshire Heating & Air Conditioning
Thank you for taking the time to write this review. We appreciate your business!

Tom F.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$89

Response from Berkshire Heating & Air Conditioning
Thank you for taking the time to share your review. We appreciate your business!

nancy H.
03/2015
5.0
air duct cleaning, dryer vent cleaning, heating & air conditioning/hvac
  + 1 more
unknown
Description of Work: Cleaned ducts and furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$589

Response from Berkshire Heating & Air Conditioning
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and appreciate your business!

John N.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Berkshire Heating & Air Conditioning
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and appreciate your business!

Michele H.
09/2014
1.0
heating & air conditioning/hvac
  + -1 more
The estimate was free.
Description of Work: I contacted Berkshire Heating and AC. They came out to give me an estimate, but they never came back.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0


Response from Berkshire Heating & Air Conditioning
We are committed to providing the highest level of service and would like to hear more about your personal situation. Please email Patti, our Customer Relations Specialist at Patricia.Gilmore@ServiceExperts.com or give her a call at 855-301-2206. Hopefully, you will give us the opportunity to make this right.

Tom F.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: work was done in a professional manner I recommend the service contract for my A/C unit

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berkshire Heating & Air Conditioning
Thank you for taking the time to share your review. We appreciate your business!

John G D.
06/2012
4.0
heating & air conditioning/hvac
  + -1 more
good job
Description of Work: Seasonal A/C check-up.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Thomas L.
05/2012
1.0
heating & air conditioning/hvac
  + -1 more
Cancelled
Description of Work: When we called for a quote were given an price and a scheduled time. Arranged to be available at time given and was called to inform us that the tech was not available. Reschudled appointment. On day of new appointment was called with a new price that was 30% higher than originally quoted. Canceled cleaning.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
3.0

    • 1
    • 2
    • 3(current)

Contact information

8 Capital Dr, WEST SPRINGFIELD, MA 01089

www.berkshireheatingandairconditioning.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Plumbing,
Water Heaters,
Dryer Vent Cleaning,
Appliance Repair

FAQ

Berkshire Heating & Air Conditioning is currently rated 4 overall out of 5.
Berkshire Heating & Air Conditioning accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Berkshire Heating & Air Conditioning offers free project estimates.
No, Berkshire Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Berkshire Heating & Air Conditioning does not offer a senior discount.
Yes, Berkshire Heating & Air Conditioning offers emergency services.
Yes, Berkshire Heating & Air Conditioning offers warranties.
Berkshire Heating & Air Conditioning offers the following services: Plumbing & HVAC contractor, air conditioning systems, duct cleaning, furnaces, water heaters & boilers maintenance.
Radiant hot water systems.

Contact information

8 Capital Dr, WEST SPRINGFIELD, MA 01089

www.berkshireheatingandairconditioning.com