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Bonded Lock Service Inc

5.0(
337
)

Locksmiths, Doors, Antiques,

... +2 more

About us

As a member of the Massachusetts Locksmith Association (MLA) for 25 years I went from being the Marketing and Promotional seat to being elected President two years ago. I take this honor very deeply and lead with respect for all of our members and our business associates. I've been the proud recipient of the "Angie's List Super Service Award" every year consecutively since 2003! The first job I ever had was in my uncle's variety store in the nineteen sixties. My uncle's taught me to treat each customer as family and as I would want my family members treated. I carry this forward today as I try to make recommendations to my customers with only their needs and safety in mind. I founded Bonded Lock Service in 1992 as a single father, raising my 6-year-old daughter. After working for MIT Lincoln Lab for twelve years as a Metallurgical/Electro-Optical Technician. As a technician there I was also a union steward for numerous other technicians in my building . I learned my trade from another locksmith as an apprentice, and worked for him (unpaid) for nine months, 5 days a week to learn the trade. Besides that I have a Certificate in Locksmithing from the "Locksmithing Institute of America" and several others earned over the years via Mass Locksmith Association/Yankee Security. I also hold a "Home Improvement Contractors License" with the Commonwealth of Massachusetts. Presently Public Relations/ Marketing Chairman of Massachusetts Locksmith Association Besides me I have one "part-timer" Fred, who is a former Chelsea MA police officer and 2 other sub contractors. Bonded Lock Service became incorporated in the state of Massachusetts in 2002. While we've done jobs up into New Hampshire, west to Wachusett and down to the Cape Cod Canal. Today, I'm the grandfather of two beautiful children, a boy and a girl.

Business highlights

33 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Doors. Garage Doors. Ignition Systems. Locksmiths. Mailbox Repair.

Services we don't offer

Please feel free to call with any question that you may have if we don't know the answer we'll try to point you in the right direction even if your question is only somewhat related to locksmithing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.0337 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
0%
1
1%
Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Write a review
Showing 301-325 of 337 reviews
Jonathan B.
09/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Innessa M.
05/2016
5.0
locksmith
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Manish V.
02/2016
5.0
locksmith
  + -1 more
Very well
Description of Work: Lock Smith Services
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Robert G.
01/2016
5.0
locksmith
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Stephanie E.
12/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: It was several months ago so I don't remember the exact date or amount but the service was punctual, professional and helpful. He gave me options and good advice and I have been very happy with his work. He changed the locks on all my doors - replacing them with more secure locks and keys that are coded so that if I get locked out, he can easily locate my key mold. He also added extra security to my basement door.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Carlton D.
12/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Consultation on required locks, removal and replacement of requested locks.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
William M.
12/2015
5.0
locksmith
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$300
Semyon K.
07/2015
5.0
locksmith
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Kathleen M.
04/2015
3.0
locksmith
  + -1 more
unknown
Description of Work: I e-mailed for an appointment and on follow up sent a picture of my door lock. He didn't return the call as stated. I called him the next day. I wasn't sure if he understood the type of lock that I had. At that point, I already had another provider scheduled to come out who was able to fix the lock.
Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Response from Bonded Lock Service Inc
I have NO idea what you why you're giving me a "C" when I didn't work for you. Good Luck in the Future.
Deboshri B.
12/2014
5.0
locksmith
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
kate B.
10/2014
5.0
locksmith
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Kathryn K.
09/2014
5.0
locksmith
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Cheryl D.
09/2014
5.0
locksmith
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Patricia O.
08/2014
5.0
locksmith
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
bonnie C.
07/2014
5.0
locksmith
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Darlene M.
07/2014
5.0
locksmith
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael L.
06/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: Very knowledgeable and professional. I little pricey, but he knew his skill very well.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Marianne W.
04/2014
5.0
locksmith
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Rebecca B.
03/2014
5.0
locksmith
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$337
Michael M.
03/2014
5.0
locksmith
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sarah K.
01/2014
5.0
locksmith
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Claudine D.
07/2013
5.0
locksmith
  + -1 more
unknown
Description of Work: I hired them to change all my locks on our new house after we moved in. He was punctual, very nice, and very knowledgable. Had creative solutions to keying our locks in such a way that all wouldn't have to be re-keyed if we ever had to change them again - only one would have be re-keyed if that we're to happen. Very helpful. And when we locked ourselves out on our 2nd floor deck, we called him and he was going to come right over to help us (but a neighbor showed up and let us in!). I would definitely hire him again and highly recommend him.
Rating CategoryRating out of 5
Yes, I recommend this pro
Tara R.
07/2012
5.0
locksmith
  + -1 more
unknown
Description of Work: Gordon was prompt and professional with rekeying all of our locks.
Rating CategoryRating out of 5
Yes, I recommend this pro
Kris Z.
07/2009
4.0
locksmith
  + -1 more
Well
Description of Work: Good job overall
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$700
RICK S.
10/2008
5.0
locksmith
  + -1 more
Excellent.
Description of Work: Gordon installed a deadbolt lock on our front door. We had originally intended to replace the antique lockset, but decided against it to preserve the original look.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250

Contact information

PO Box 560156, West Medford, MA 02156

http://www.bondedlockservice.com

Service hours

Sunday:
7:00 AM - 6:00 AM
Monday:
6:00 AM - 6:00 AM
Tuesday:
6:00 AM - 6:00 AM
Wednesday:
6:00 AM - 6:00 AM
Thursday:
6:00 AM - 6:00 AM
Friday:
6:00 AM - 6:00 AM
Saturday:
7:00 AM - 7:00 AM

Licensing

Bonded
Insured
No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Locksmiths,
Doors,
Antiques,
Garage Doors,
Mailbox Repair

FAQ

Bonded Lock Service Inc is currently rated 5 overall out of 5.

Sunday: 7:00 AM - 6:00 AM

Monday: 6:00 AM - 6:00 AM

Tuesday: 6:00 AM - 6:00 AM

Wednesday: 6:00 AM - 6:00 AM

Thursday: 6:00 AM - 6:00 AM

Friday: 6:00 AM - 6:00 AM

Saturday: 7:00 AM - 7:00 AM

Bonded Lock Service Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bonded Lock Service Inc offers free project estimates.
No, Bonded Lock Service Inc does not offer eco-friendly accreditations.
Yes, Bonded Lock Service Inc offers a 5% senior discount.
Yes, Bonded Lock Service Inc offers emergency services.
Yes, Bonded Lock Service Inc offers warranties.
Bonded Lock Service Inc offers the following services: Doors. Garage Doors. Ignition Systems. Locksmiths. Mailbox Repair.
Please feel free to call with any question that you may have if we don't know the answer we'll try to point you in the right direction even if your question is only somewhat related to locksmithing.

Contact information

PO Box 560156, West Medford, MA 02156

http://www.bondedlockservice.com

Service hours

Sunday:
7:00 AM - 6:00 AM
Monday:
6:00 AM - 6:00 AM
Tuesday:
6:00 AM - 6:00 AM
Wednesday:
6:00 AM - 6:00 AM
Thursday:
6:00 AM - 6:00 AM
Friday:
6:00 AM - 6:00 AM
Saturday:
7:00 AM - 7:00 AM