Bonded Lock Service Inc

Great , very professional

Excellent job

Very well, very knowledgeable

GORDON WAS RESPONSIVE, PUNCTUAL, INFORMATIVE AND COST-CONSCIOUS ON MY BEHALF. HE WENT THE EXTRA YARDS TO WORK WITH A HARDWOOD AND PATCHED-TOGETHER FRONT ENTRYWAY FRAME. HE HELPED ME IMPROVE THE VIABILITY OF THE STRUCTURE, BY CUTTING BITS OF WOOD TO FIT, ANCHORING THE FRAME, AND CHARGED INCREDIBLY REASONABLE FEES. (WITH SUBSTANTIAL DISCOUNT FOR ANGIE'S LIST CUSTOMERS)! I WOULD NOT HESITATE TO CALL BONDED LOCK SERVICE AGAIN OR TO HEARTILY RECOMMEND THIS SERVICE TO OTHER HOMEOWNERS AND BUILDING MANAGERS.

GORDON DID AN EXCELLENT JOB. HE WAS ON TIME, DID ALL OF THE WORK REQUESTED, GAVE GOOD RECOMMENDATIONS, AND DID SOME EXTRA TASKS AT NO CHARGE. FOR EXAMPLE, HE LUBRICATED THE GARAGE DOOR, TIGHTENED SOME HINGES, ADDED EXTRA SECURITY TO A SIDE DOOR, AND MADE FOUR DUPLICATE KEYS, ALL AT NO CHARGE. I WILL USE BONDED FOR ALL MY FUTURE LOCKSMITH NEEDS.

I CANNOT SAY ENOUGH GOOD THINGS ABOUT THIS COMPANY. GORDON CAME OUT ON SCHEDULE TO REPLACE THE LOCK, AND I HAD FORGOTTEN TO BUY IT! UNDETERRED, HE DROVE ME TO A HARDWARE STORE, BUT THEY DIDN'T HAVE WHAT I NEEDED. HE WAS EXCEPTIONALLY PATIENT AND KIND, ESPECIALLY CONSIDERING HIS BUSY SCHEDULE. HE DIDN'T EVEN CHARGE ME FOR THE VISIT. HE TOOK NUMEROUS PHONE CALLS FROM ME ABOUT WHICH LOCK I NEEDED TO BUY. HE DID RESEARCH AND OFFERED TO GET ME ONE HIMSELF, BUT TOLD ME I WOULD SAVE MONEY IF I BOUGHT IT MYSELF. HE FOUND TIME FOR ME THE NEXT WEEK. WHEN HE ARRIVED, WE DISCOVERED THE LOCK WAS NOT THE RIGHT ALIGNMENT FOR THE DOOR, SO HE CAME UP WITH A NUMBER OF ALTERNATIVES AND BROUGHT SOMETHING FROM HIS TRUCK TO SOLVE THE PROBLEM. HE WAS PROFESSIONAL, POLITE, AND A PLEASURE TO WORK WITH. HE DEFINITELY HAS MY BUSINESS FROM NOW ON, AND I SENT HIM TO MY NEIGHBOR AS WELL.

HIGHLY RECOMMEND THIS COMPANY. THEY RETURNED MY PHONE CALL IMMEDIATELY UPON RETURNING FROM VACATION AND WERE AT MY HOUSE 2 DAYS LATER, MUTUALLY AGREED UPON TIME, PROMPT AND COMPLETED THE WORK QUICKLY AND WELL.

GORDON WAS ON-TIME AND TRUSTWORTHY (SOMETHING YOU WANT WITH LOCKS!). HE ALSO HELPED US FIX AN INTERIOR DOOR THAT WAS NOT CLOSING PROPERLY.

ON-TIME, EXCELLENT WORK! WE WANTED NEW LOCKS IN CERTAIN PLACES, BUT GORDON REVIEWED EVERY ENTRY IN THE HOUSE WITH ME, MAKING SUGGESTIONS (EVEN WHERE IT WAS NOT A LOCK SITUATION). HIS WORK WAS GREAT QUALITY, HIS PRICE WAS VERY FAIR, AND HE WAS VERY PERSONABLE.

GORDON WAS EXCEPTIONALLY HELPFUL, SHARING HIS KNOWLEDGE FREELY AND OFFERING OPTIONS AT EVERY TURN. HIS ATTENTION TO DETAIL AND DETERMINATION TO OFFER THE BEST SERVICE IS CLEAR AND MAKES BONDED LOCK SERVICE BEST IN CLASS.

GORDON WAS VERY RESPONSIVE AND PROMPT. DID THE WORK STATED AND ADVISED ON BEST WAY TO SECURE SLIDING DOORS AND WINDOWS. DIDN'T TRY TO TALK US INTO INSTALLING SOMETHING WE DIDN'T NEED. GAVE GOOD ADVICE ON SECURING GROUND-LEVEL WINDOWS AND GARAGE DOOR. DID A GREAT JOB INSTALLING THE DEAD BOLTS, ONE IN A METAL DOOR. LEFT NO SIGN OF A MESS AND WAS VERY PLEASANT. THE AL DISCOUNT WAS A NICE SURPRISE!

WE GOT THEIR NAME FROM ANGIE'S LIST AND THEY GAVE US AN AL DISCOUNT. THE MAN WHO CAME WAS AMAZING, VERY PROFESSIONAL AND GAVE EXCELLENT ADVICE. HE CHARGED US FOR THE SECOND UNEXPECTED VISIT, (WE HAD ANOTHER LOCK WITH A PROBLEM AND HAD NOT REALIZED IT), AS IF IT WAS PART OF THE SAME FIRST VISIT. HIS ADVICE WAS GREAT, HIS WORK WAS EXCELLENT, HE STAYED FOR HOURS MAKING SURE IT WAS ALL DONE WELL. WE WILL DEFINITELY CALL HIM IN THE FUTURE.

SERVICE WAS OUTSTANDING. EXPLAINED EVERYTHING HE WAS DOING EACH STEP OF THE WAY. REPLACED MISSING SCREWS ON DOORKNOB ON HIS OWN INITIATIVE. PROVIDED ME WITH NUMEROUS EXTRAS AT NO CHARGE BECAUSE I WAS AN ANGIE'S LIST MEMBER.

REPAIRED FRONT DOOR LOCK AND OPENED THE LOCK ON AN OLD HOPE CHEST. I THOUGHT THE REPAIR TO OUR FRONT DOOR MIGHT BE EXPENSIVE SINCE THE LOCK IS OLD AND THE COMPANY THAT MADE IT IS NO LONGER IN BUSINESS. GORDON SILVA FOUND THE PROBLEM WAS IN THE SPINDLES INSIDE THE LOCK CYLINDER WHICH HE REPLACED ON-SITE AND MADE US A NEW SET OF KEYS. HE ALSO MADE SOME ADDITIONAL REPAIRS AND REPLACED OTHER PARTS THAT WERE SHOWING SIGNS OF WEAR. FROM THE OUTSIDE, IT LOOKS LIKE THE SAME LOCK, BUT WORKS PROPERLY NOW. HE WAS VERY PLEASANT TO DEAL WITH, AND I THOUGHT HIS FEE VERY REASONABLE FOR THE TIME AND EFFORT HE PUT INTO THE JOB.

EXCELLENT SERVICE, THE WORK WAS DONE RIGHT THE FIRST TIME, ABLE TO SCHEDULE AN APPOINTMENT WITHIN 4 DAYS FOR A NON-URGENT JOB, VERY PROFESSIONAL COMPANY, AND I WOULD USE THEM AGAIN.

HE WAS VERY PROFESSIONAL, EFFICIENT, KNOWLEDGEABLE, AND COURTEOUS.

EXCELLENT EXPERIENCE. GORDON WAS EXTREMELY PROFESSIONAL AND VERY PLEASANT TO DEAL WITH. HE LOOKED AT OUR BACK DOOR TOO AND DID A BIT OF TIGHTENING UP AND RE-CUTTING OF STRIKER PLATE AS PART OF THE SAME VISIT. THIS COULDN'T HAVE BEEN A BETTER EXPERIENCE AND I WOULD HIGHLY RECOMMEND HIM TO ANYONE.

I HAD A RUDE EXPERIENCE WITH THEIR ANSWERING SERVICE (NOT BONDED LOCK SVC. EMPLOYEE)- THE OPERATOR WAS QUITE RUDE, BUT BONDED LOCK SERVICE CORRECTED THE MATTER QUICKLY.

WE WERE VERY PLEASED WITH THE SERVICE WE RECEIVED FROM BONDED LOCK SERVICE. WE WOULD DEFFINITELY USE THEM AGAIN. THEY WERE PUNCTUAL, NEAT, POLITE AND TOOK THE TIME TO DO A GOOD JOB.

THE SERVICE WAS VERY PROMPT AND COURTEOUS. JUST AWESOME CUSTOMER SERVICE. I WOULD USE HIM AGAIN, I CARRY HIS CARD IN MY WALLET.

RELIABLE AND PROFESSIONAL. NOT CHEAP. I WOULD USE THEM AGAIN.

WAS LATE (45 MIN), BUT CALLED TO TELL US HE WOULD BE LATE.

THEY WERE GREAT AND FLEXIBLE WITH TIME, I TRIED TO BE THERE WHEN I HAD AN APPOINTMENT. THEY WERE EXCELLENT WITH OUR CHILDREN TOO. VERY GOOD WORK.

VERY FRIENDLY, PROVIDED HELPFUL INFORMATION ABOUT OUR HOME SAFETY IN GENERAL, AND WAS VERY OPEN ABOUT POSSIBLE LOCK ISSUES (ONE OF THE NEW LOCKS HAS BEEN A LITTLE TIGHT AT FIRST, BUT IS LOOSENING UP WITH USE)

I HAVE BEEN USING BONDED LOCK SERVICE FOR 8 YEARS AND THEY ARE VERY PROMPT WHEN I NEED THEM IN AN EMERGENCY OR FOR SCHEDULED WORK. THEIR PROFESSIONALISM AND COURTESY IS VERY IMPRESSIVE. I WOULD HIGHLY RECOMMEND THEM FOR ANY AND ALL LOCKSMITH NEEDS.