Bonded Lock Service Inc

VERY PROFESSIONAL. I WOULD USE THEM AGAIN.

GOT BACK TO ME WITHIN MINUTES, AND CAME TO DO THE WORK ON THE DAY AND TIME PROMISED. MADE SURE EVERYTHING WORKED, AND CLEANED UP. THIS WAS A VERY POSITIVE EXPERIENCE. WHEN GORDON ASKED ME HOW I'D HEARD ABOUT HIM AND I TOLD HIM ANGIE'S LIST, HE VOLUNTEERED THE COUPON DISCOUNT.

GORDON CAME OUT IN THE SUMMER AND SPENT A GOOD DEAL OF TIME WITH US DISCUSSING ALL OUR SECURITY CONCERNS. IT WAS VERY HELPFUL INFORMATION. IT TOOK US A FEW MONTHS TO REBUILD OUR DOORFRAME TO REPLACE THE DEADBOLT (OLD ONE MIS-FITTED AND HELD IN WITH PUTTY!) WHEN WE CALLED GORDON TO COME AND DO ONLY SOME OF THE WORK ORIGINALLY BID, IT TOOK A FEW DAYS AND A FEW CALLS TO SORT IT OUT. UNDERSTANDABLE, DUE TO THE LONG DELAY. WHEN HE DID COME HE HAD TO BE WALKED THROUGH THE DETAILS - WHICH MY HUSBAND WAS ALSO FUZZY ON (!), BUT WAS ACCOMMODATING AND PROFESSIONAL. VERY HONEST GUY. WOULD USE HIM ANYTIME I NEEDED A LOCKSMITH!

GORDON WAS VERY THOROUGH, EXPLAINED WHAT HE WAS DOING, VERY PERSONABLE AND TRUSTWORTHY.

GORDON SILVA RESPONDED TO MY VOICE MAIL WITHIN A FEW HOURS AND ARRANGED AN APPOINTMENT THAT WAS CONVENIENT TO MY SCHEDULE. ON THE WORK DATE, GORDON WAS PUNCTUAL, VERY PROFESSIONAL IN DEMEANOR AND APPEARANCE, AND INFORMATIVE. IN RESPONSE TO MY QUESTIONS, HE OFFERED REASSURING ASSESSMENT OF MY HOME SECURITY AND PROVIDED HELPFUL SUGGESTIONS AND TIPS. THE WORK WAS DONE WELL, IN A TIMELY MANNER, AND WAS REASONABLY PRICED. I HIGHLY RECOMMEND BONDED LOCK.

THE INSTALLER ARRIVED ON TIME, AND HE FIRST CHECKED TO ENSURE HE HAD ALL THE MATERIAL REQUIRED AND THAT THE JOB COULD BE COMPLETED AS REQUESTED. HE MADE CERTAIN THAT I UNDERSTOOD HOW THE WORK WOULD PROCEED AND ASKED ME TO APPROVE THE LOCATION OF THE DEADBOLTS. THE INSTALLER WAS A LITTLE DIFFICULT TO UNDERSTAND BEING ORIGINALLY FROM KOREA (20 YEARS AGO) WHERE HE HAD HIS OWN LOCKSMITH BUSINESS. FOR THIS REASON ALONE HE SUBCONTRACTS HIS SKILLS. ASIDE FROM THIS THE INSTALLER DID AN EXCELLENT JOB. HE REQUESTED THAT I TEST ALL LOCKS AND DEADBOLTS HE INSTALLED WANTING TO BE CERTAIN THAT I WAS SATISFIED WITH THE JOB. HE VOLUNTEERED TO CLEAN UP AFTER HIS WORK BUT THE AMOUNT OF DEBRIS WAS MINIMAL AND I EXCUSED HIM OF THIS TASK. I WOULD NOT HESITATE TO USE THIS COMPANY AGAIN AND I WOULD MAKE A POINT OF REQUESTING THE SAME INSTALLER.

ON TIME, POLITE, AND REASONABLY PRICED.

CAME RIGHT ON TIME, SAME DAY I CALLED. QUICK WORK, CLEANED UP, EXPLAINED EVERYTHING HE WAS DOING. I WOULD DEFINITELY USE THEM AGAIN FOR ANY LOCKSMITH NEED I HAVE.

PROMPT, COURTEOUS, HELPFUL, CLEAR ABOUT PRICING AND EFFORT. GREAT EXPERIENCE. CAN'T GRADE PRICING WELL, AS I DIDN'T SHOP AROUND MUCH, BUT HE WAS CLEAR AND IT SEEMED REASONABLE.

GORDON WAS VERY EASY TO WORK WITH AND VERY PROFESSIONAL. I FOUND HIM ON ANGIE'S LIST AND HE RESPONDED VERY QUICKLY. WITHIN 48 HOURS HE WAS AT OUR PLACE AND WORKING ON THE JOB. (ON A SIDE NOTE, HE ALSO RECOMMENDED AN ELECTRICIAN TO US WHO CAME ALONG AND I MAY HIRE HIM FOR SOME STUFF).

HE WAS VERY POLITE AND SAID HE WOULD COME LATER THE SAME DAY...BUT HE NEVER SHOWED UP. I CALLED BACK TWO DAYS LATER TO TELL HIM WE HAD ARRANGED TO HAVE SOMEONE ELSE DO THE WORK. HE WAS EXTREMELY APOLOGETIC AND SAID HE HAD BEEN HAVING COMPUTER PROBLEMS. HE SEEMED PRETTY EMBARRASSED. I GUESS THESE THINGS JUST HAPPEN SOMETIMES; I WOULD BE WILLING TO GIVE HIM ANOTHER CHANCE.

CONRAD WAS VERY FRIENDLY AND ASKED QUESTIONS ABOUT WHAT I WANTED AND GAVE SUGGESTIONS REGARDING WHAT WOULD WORK BEST FOR ME. HE ANSWERED ALL CALLS AND KEPT HIS APPOINTMENT AND WAS ON TIME. THE WORK WAS DONE WELL AND IN A TIMELY MATTER.

VERY GOOD. THEY SHOWED UP ON TIME, WERE VERY PLEASANT AND COMPLETED THE WORK PROMPTLY.

GORDON SENT AN EMPLOYEE WHO WAS VERY NICE. ARRIVED ON TIME - DID ALL THE WORK ON THE LOCKS AND MADE THE KEYS FOR US. I WAS VERY PLEASED.

THE SERVICE WAS TERRIFIC, THE JOB WAS WELL DONE, ON TIME AND REASONABLY PRICED. GORDON AND JIM WERE ABLE TO COME ON MY SCHEDULE, AND WERE ON TIME. THEY WERE POLITE, GENUINELY NICE PEOPLE. THEY LUBRICATED ALL LOCKS, AND CLEANED UP COMPLETELY. ALSO, THEY DID A FEW HELPFUL EXTRAS, UNRELATED TO THE JOB I WAS PAYING FOR, LIKE SECURING A DOOR HINGE, AND SAWING OFF A BOLT. NOT ONLY WERE THEY WILLING TO EXPLAIN EVERYTHING THEY DID, THEY GAVE ME USEFUL TIPS ON, FOR INSTANCE, HOW TO CONFIGURE MY GARAGE DOOR OPENER. I WILL ABSOLUTELY RECOMMEND THIS FIRM TO FRIENDS AND ASSOCIATES.

EXCELLENT WORKMANSHIP. ON TIME, FAIR PRICED, POLITE AND COURTEOUS. KNEW THEIR STUFF. I WOULD DEFINITELY USE THEM AGAIN.

I CALLED IN THE EVENING, AND SPOKE WITH GORDON, WHO SCHEDULED MY APPOINTMENT FOR FIRST THING THE FOLLOWING MORNING. JIM ARRIVED ON TIME, WAS VERY FRIENDLY, AND PERFORMED THE WORK QUICKLY, EXPLAINED WHAT HE DID, AND ALSO WENT OUT OF HIS WAY TO TIGHTEN OTHER LOCKS, AND RECOMMEND IMPROVEMENTS WE COULD MAKE. I WOULD HIGHLY RECOMMEND THEM, AND WILL USE THEM IN THE FUTURE.

THEY CAME WITHIN 45 MINUTES OF MY PHONE CALL, EXACTLY AS THEY SAID THEY WOULD. THE TWO WORKERS CLEANED UP AFTER THEMSELVES, AND EVEN HELPED TO ADJUST A FEW OTHER DOORS IN MY APARTMENT FOR NO CHARGE. I WOULD CERTAINLY CALL THEM BACK IF I WERE TO NEED FUTURE LOCK WORK DONE.

VERY FRIENDLY AND PROFESSIONAL. REMEDIED THE PROBLEM, AND FREELY SHARED INFORMATION REGARDING OTHER LOCK QUESTIONS I HAD. I HIGHLY RECOMMEND THEM.

MY EXPERIENCE WITH BONDED LOCK SERVICE WAS EXCELLENT. GORDON RESPONDED QUICKLY TO MY CALLS, SHOWED UP ON TIME, DID GOOD WORK, AND WAS REASONABLY PRICED -- HE AUTOMATICALLY DEDUCTED AN ''ANGIE'S LIST DISCOUNT''. WE INITIALLY HAD OUR EXISTING LOCKS RE-KEYED AND DEADBOLTS INSTALLED. GORDON DID A GREAT JOB AND WE HAD HIM COME BACK TO INSTALL WINDOW SASH LOCKS. I HIGHLY RECOMMEND BONDED LOCK SERVICE.

GORDON AND HIS PARTNER DID A GREAT JOB. THEY CAME ON SHORT NOTICE, IN VERY BAD WEATHER, BUT WERE PROMPT, CHEERFUL, AND FRIENDLY. THEY WERE A PLEASURE TO WORK WITH AND I WOULD DEFINITELY HIRE THEM AGAIN.

ON TIME, POLITE, PROFESSIONAL. SPENT TIME DISCUSSING THE SECURITY IMPLICATIONS, AESTHETICS AND COST OF VARIOUS OPTIONS. GAVE A DISCOUNT ON WORK WHEN THEY FOUND OUT WE WERE REFERRED THROUGH ANGIES LIST.

GORDON AND HIS ASSOCIATE CAME OUT THE SAME DAY I CALLED. THEY ACTUALLY CAME IN THE EARLY EVENING FOR AN ESTIMATE AND SAID THEY COULD DO THE JOB THEN IF I WANTED. THEY WERE VERY NICE AND POLITE AND VERY INFORMATIVE. I WOULD RECOMMEND THEM HIGHLY!!! GREAT JOB!

GORDON IS FRIENDLY AND COURTEOUS. HE SPENT TIME EXPLAINING WHAT HE'D DO. PRICE IS FAIR AND HE HONORS ANGIE'S LIST DISCOUNT.

WE HIRED BONDED LOCK SERVICE TO REPLACE THE TUMBLER ON AN OLD DEAD BOLT THE DAY BEFORE MOVING INTO OUR NEW HOME. THEY WERE CAREFUL TO MAINTAIN THE INTEGRITY OF THE OLD, BRASS LOCK INSTEAD OF USING A NEW, SHINY TUMBLER. THEY WERE ALSO PUNCTUAL, PROFESSIONAL AND EASY TO WORK WITH. IN ADDITION, THE REPRESENTATIVE FROM BONDED LOCK SERVICE WAS EXTREMELY KIND AND HELPFUL. WHILE HE WAS CHANGING THE TUMBLER, I DISCOVERED THAT OUR HOT WATER HEATER HAD ESSENTIALLY EXPLODED AND WAS FLOODING THE BASEMENT. THE REPRESENTATIVE FROM BONDED LOCK SERVICE HELPED ME TURN OFF THE WATER AND DEAL WITH THE IMMEDIATE CRISIS. I WOULD HIRE BONDED LOCK SERVICE AGAIN IN A SECOND!