Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Bonded Lock Service Inc

Locksmiths, Doors, Antiques,

About us

As a member of the Massachusetts Locksmith Association (MLA) for 25 years I went from being the Marketing and Promotional seat to being elected President two years ago. I take this honor very deeply and lead with respect for all of our members and our business associates. I've been the proud recipient of the "Angie's List Super Service Award" every year consecutively since 2003! The first job I ever had was in my uncle's variety store in the nineteen sixties. My uncle's taught me to treat each customer as family and as I would want my family members treated. I carry this forward today as I try to make recommendations to my customers with only their needs and safety in mind. I founded Bonded Lock Service in 1992 as a single father, raising my 6-year-old daughter. After working for MIT Lincoln Lab for twelve years as a Metallurgical/Electro-Optical Technician. As a technician there I was also a union steward for numerous other technicians in my building . I learned my trade from another locksmith as an apprentice, and worked for him (unpaid) for nine months, 5 days a week to learn the trade. Besides that I have a Certificate in Locksmithing from the "Locksmithing Institute of America" and several others earned over the years via Mass Locksmith Association/Yankee Security. I also hold a "Home Improvement Contractors License" with the Commonwealth of Massachusetts. Presently Public Relations/ Marketing Chairman of Massachusetts Locksmith Association Besides me I have one "part-timer" Fred, who is a former Chelsea MA police officer and 2 other sub contractors. Bonded Lock Service became incorporated in the state of Massachusetts in 2002. While we've done jobs up into New Hampshire, west to Wachusett and down to the Cape Cod Canal. Today, I'm the grandfather of two beautiful children, a boy and a girl.

Business highlights

33 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Doors. Garage Doors. Ignition Systems. Locksmiths. Mailbox Repair.

Services we don't offer

Please feel free to call with any question that you may have if we don't know the answer we'll try to point you in the right direction even if your question is only somewhat related to locksmithing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.0337 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 26-50 of 337 reviews

ESTELLE M.
09/2019
5.0
locksmith
  + -1 more
They were excellent, in fact, at the times that I used them, AL has special deals and I claimed that to have a discount. They were very professional, trustworthy, friendly and very precise. They did a very good job. I've used them since I find them. The pricing was very fair, clean up afterwards and never left anything behind.
Description of Work: He change all the locks in the apartment, he also installed a lock in the sala door that didn't have a lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Bonded Lock Service Inc
Thank you very much [Member Name Removed], you're a dear customer! It's always so nice to converse with you whenever I work for you. Have a great winter!

David and Caroline A.
09/2019
5.0
locksmith
  + -1 more
Sent Gordon a picture of my lock and he promptly responded with a phone call. He recommended that I twist and turn the lock with a knife and just like that problem was solved. Spent over 2 hours last night messing around on this lock. Fire department came over to no avail and everything. He's very professional, courteous and friendly. This was all done on a Sunday. FREE OF CHARGE.
Description of Work: Bathroom door locked from outside

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bonded Lock Service Inc
I'm always fine with helping someone out even if it didn't mean making money. Not sure what happened with the fire department. Thanks for the review!

CHRISTINE J.
09/2019
5.0
locksmith, doors
  + 0 more
Excellent,easy to book,great price and Gordon was very knowledgeable.
Description of Work: All locks rekey Ed to one key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Bonded Lock Service Inc
Thanks so much for taking the time to do this review it is always so very much appreciated.

RIDGELY D.
09/2019
5.0
locksmith
  + -1 more
Perfectly performed. Gordon was thorough, meticulous, and his work was both timely and flawless. Highest possible recommendation!
Description of Work: installation of 2 keypad locks, repositioning of 2 latch strikeplates, rationalization of keys for 2 apartments

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$595

Response from Bonded Lock Service Inc
Thanks very much [Member Name Removed]. It was a pleasure working, and conversing with you and I truly appreciate the business! As always, if you have any issues with the work please let me know asap!

Clyde E.
09/2019
5.0
locksmith
  + -1 more
Excellent service. We are totally happy with our install; and will definitely use Angie's List and Bonded again if needed.
Description of Work: We had a new lock and deadbolt installed on our front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

MICHAEL C.
09/2019
5.0
locksmith
  + -1 more
Very happy with the worked performed. Punctual, professional, quality work, reasonable price.
Description of Work: New locks installed, keys made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bonded Lock Service Inc
Thank You Very Much!

Shireen W.
08/2019
5.0
locksmith
  + -1 more
I would absolutely recommend Gordon again! He was incredibly responsive and communication was excellent, and it was the highlight of my day to learn about keys and locks as we chatted while he changed out mine!
Description of Work: Changing the locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric T.
08/2019
5.0
locksmith, doors
  + 0 more
The project went perfectly. Gordon was professional, let me know he was coming, and did a great job with the doors. His pricing was incredibly fair and he even helped with securing my doors with better screws and plates. Absolutely would hire again.
Description of Work: Lock Replacement/Door Security Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Bob I.
08/2019
5.0
locksmith
  + -1 more
Everything went as expected. Very professional service and the cost was reasonable
Description of Work: Lock was replaced and lockbox installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

Maria I.
07/2019
5.0
locksmith
  + -1 more
Everything was great. Showed up on time. Let us know when he was on his way. A+++
Description of Work: Installed a new lock and lock box. Made sure the buzzer worked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth B.
07/2019
5.0
locksmith, doors
  + 0 more
Gordon was great and very professional.
Description of Work: Moved into new home and got locks rekeyed and also added some deadbolts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Bonded Lock Service Inc
Thanks Very Much! It was a pleasure meeting you folks.... Enjoy your new home!

HANK A.
07/2019
5.0
locksmith
  + -1 more
He did a really good job and gave a discount as well. We would would highly recommend him and we would definitely use him again.
Description of Work: He replaced a lock and did some work on our door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bonded Lock Service Inc
Thank You So Much, very much appreciated. Don't forget that if you have any problem with the parts, labor etc. with the job call me ASAP. Even if (doubtful) that lock loosens up PLEASE call me right away! g

Elliott S.
06/2019
5.0
doors
  + -1 more
I had tried to do the job myself and ran into complications. Gordon was able to swap out three door knobs onto my handmade storm doors, maintaining the historic look I wanted. He was helpful and kind. He was communicative and professional. I would highly recommend Bonded Lock for any lock service needs you may have.
Description of Work: Storm door knobs needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$287

Sam A.
05/2019
5.0
locksmith
  + -1 more
He was the BEST. Very punctual and got the work done in no time.
Description of Work: Lock Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Response from Bonded Lock Service Inc
Thank You so much for the kind words! BTW I just noticed that you listed your address as my PO Box number :)

ROZALINA Z.
05/2019
5.0
locksmith, doors
  + 0 more
It went great, Gordon came on time and went beyond changing my locks. He also redid a shared hallway key for me and even installed missing bolts in my doors, which the contractors had missed.
Description of Work: I just purchased a condo and needed all the locks changed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Bonded Lock Service Inc
Good Luck in your new home Rozalina!

Jari G.
04/2019
5.0
locksmith, doors
  + 0 more
We have a 130 yr old Victorian house -- Gordon/Bonded Lock Service was wonderful. He was careful with all our old locks so that they weren't damaged. He made the doors close better and our doorknobs work better. He did all the extras and was very professional. We'd hire him again in a heartbeat and will tell our friends about him -- he's honest, dependable, very professional and highly skilled. Others would have just told us to take off the old brass locks, go to Home Depot and buy new ones -- Gordon understood and appreciated that our house is old, the locks are old but we can help them still work well instead of just replacing them.
Description of Work: re-key locks on three doors to be the same key

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bonded Lock Service Inc
Thank You so much [Member Name Removed]. I enjoyed meeting you and working on your classic house!

Alice G.
10/2018
5.0
locksmith, doors
  + 0 more
A++! Called in the AM, Mr. Silva gave me a time frame and texted when he was on the way. Although it is an older lock, Mr. Silva had the right part and replaced the latch, which had become worn. He did additional work on the door, which I was not expecting! He replaced the screws in the top hinge and corrected the door's alignment. He then corrected the alignment of the box. Lubricated the lock, tried the key to make sure it works. The lock is fixed and operates easily. Bonus is that the door doesn't scrape on the floor any more! Thank you!
Description of Work: Broken front door lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bonded Lock Service Inc
Thank You!

Anna G.
10/2018
5.0
locksmith
  + -1 more
Great. He was able to come out and quickly fix it. We’ve used Bonded Lock before and also had a good experience. If we need a locksmith again it’s who we’ll call.
Description of Work: Our door knob kept coming apart & needed repair.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bonded Lock Service Inc
Thank You!

Jerome L.
10/2018
5.0
locksmith
  + -1 more
Gordon was a little late but called beforehand to warn us of the delay. When he arrived, he quickly determined the problem and corrected it with a minimum of fuss. When he was finished, the door worked better than when it was first installed.
Description of Work: Front door hard to close and dead bolt not engaging properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Bonded Lock Service Inc
Thank You!

Teresa L.
08/2018
5.0
locksmith
  + -1 more
Gordon was friendly and professional. He assessed the situation, went out to his van to rekey the locks and make keys, and then installed the rekeyed locks and the smart lock. He made sure everything was operating smoothly He did a great job.
Description of Work: Installed a smart lock and rekeyed 6 locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$342.25

Response from Bonded Lock Service Inc
Thank You!

Colleen C.
05/2018
5.0
locksmith
  + -1 more
Gordon was really responsive and helped us out right away in a stressful situation. I would definitely recommend Bonded Lock Service.
Description of Work: Emergency lock repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bonded Lock Service Inc
Thank You!

Robert N.
10/2017
5.0
locksmith
  + -1 more
Great service. Quick installation and great quality.
Description of Work: Rekeying the locks. Adding a deadbolt to the front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Bonded Lock Service Inc
Thank You!

Virginia D.
09/2017
5.0
locksmith
  + -1 more
He was very good. He was very professional, he knew what he was doing and he suggested of a way of redoing my locks that I hadn't thought about as an improvement over the way I had before.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bonded Lock Service Inc
Thank You!

Christine L.
08/2017
5.0
locksmith
  + -1 more
Service was prompt, professional and high quality. They were able to come out to assist same day and work around my schedule. Each step of the process was explained to me and I was given options (with price quotes) on how I would like proceed. They have a familiarity with old homes - and old locks- which was very helpful in our case. I highly recommend their services.
Description of Work: Front door knob became loose and fell out. Bonded Lock Service fixed the knob and secured a new plate to prevent the knob from becoming wobbly again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Bonded Lock Service Inc
Thank You!

Patrick T.
07/2017
5.0
locksmith
  + -1 more
Great. Gordon was fast, thorough, and affordable. Would recommend!
Description of Work: All deadbolts needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$308

Response from Bonded Lock Service Inc
Thank You!

Contact information

PO Box 560156, West Medford, MA 02156

http://www.bondedlockservice.com

Service hours

Sunday:
7:00 AM - 6:00 AM
Monday:
6:00 AM - 6:00 AM
Tuesday:
6:00 AM - 6:00 AM
Wednesday:
6:00 AM - 6:00 AM
Thursday:
6:00 AM - 6:00 AM
Friday:
6:00 AM - 6:00 AM
Saturday:
7:00 AM - 7:00 AM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors,
Antiques,
Garage Doors,
Mailbox Repair

FAQ

Bonded Lock Service Inc is currently rated 5 overall out of 5.

Sunday: 7:00 AM - 6:00 AM

Monday: 6:00 AM - 6:00 AM

Tuesday: 6:00 AM - 6:00 AM

Wednesday: 6:00 AM - 6:00 AM

Thursday: 6:00 AM - 6:00 AM

Friday: 6:00 AM - 6:00 AM

Saturday: 7:00 AM - 7:00 AM

Bonded Lock Service Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bonded Lock Service Inc offers free project estimates.
No, Bonded Lock Service Inc does not offer eco-friendly accreditations.
Yes, Bonded Lock Service Inc offers a 5% senior discount.
Yes, Bonded Lock Service Inc offers emergency services.
Yes, Bonded Lock Service Inc offers warranties.
Bonded Lock Service Inc offers the following services: Doors. Garage Doors. Ignition Systems. Locksmiths. Mailbox Repair.
Please feel free to call with any question that you may have if we don't know the answer we'll try to point you in the right direction even if your question is only somewhat related to locksmithing.

Contact information

PO Box 560156, West Medford, MA 02156

http://www.bondedlockservice.com

Service hours

Sunday:
7:00 AM - 6:00 AM
Monday:
6:00 AM - 6:00 AM
Tuesday:
6:00 AM - 6:00 AM
Wednesday:
6:00 AM - 6:00 AM
Thursday:
6:00 AM - 6:00 AM
Friday:
6:00 AM - 6:00 AM
Saturday:
7:00 AM - 7:00 AM