J P CARPET CLEANING

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning

About us

OWNER OPERATED. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. WE OFFER 15% OFF. WE ACCEPT CHECKS AND CASH. 100% SATISFACTION GUARANTEED!

Business highlights

23 years of trusted experience

Services we offer

STEAM CLEANING, DRY CLEANING, DEODORIZING, UPHOLSTERY CLEANING, WALL TO WALL, AND AREA RUGS.

Services we don't offer

PICK UP AND DROP OFF.

Amenities

Free Estimates
Yes
Senior Discount

15%



Accepted payment methods

Check

Reviews

5.0267 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-267 of 267 reviews

Rona H.
06/2014
5.0
carpet cleaners
  + -1 more
After arriving on time, we went over the job together before the work began. The two rooms are now as clean as can be ! I'm very pleased and recommend JP Carpet cleaning.
Description of Work: J P Carpet Cleaning cleaned two rooms of carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Drew H.
05/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were fine. They did exactly what they were supposed to. They cleaned good and everything was fine. They were prompt and the service was good. There were no issues. There were no additional charges beyond the big deal amount. They came out a month or two after the deal was purchased.
Description of Work: I purchased a big deal for J P Carpet Cleaning. It was $69 for 3 rooms carpet cleaning and deodorizing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Christa D.
05/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a great job with the work. There was just a slight misunderstanding in terms of the final price. I bought a deal from them that expired and they were kind enough to let me go ahead and use the deal. 3 rooms for $69. Unfortunatley I misunderstood what she said on the phone and thought my couch, walk in closet, and basement would be included in that price and thought she was just going to extend the deal to me even though it was expired. That was not the case however. She just put the $69 towards the work that they did which was not part of a deal or promotion. Again, they were super professional and did great work so it all worked out okay. Just a bit surprised by the final price.
Description of Work: Steam cleaned sectional, walk in closet and 400 square foot basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from J P CARPET CLEANING
Hi [member name removed], I'm glad everything worked out. Colleen and John

Mary B.
04/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I called and left a message to set up an appointment and I was called back very promptly. John arrived right on time and did a great job cleaning several pieces of furniture. He even got out a stain that I thought was stuck there forever! I would highly recommend JP Carpet Cleaning. I have used them before and will definitely use them again.
Description of Work: Cleaned a sofa, loveseat, oversize chair, and ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Jerry M.
03/2014
4.0
carpet cleaners
  + -1 more
Service provided was good. I was a little surprised by the ultimate price. The man said I paid $60 for two rugs and then charged me $225 for a couch (with six cushions), a recliner, and six seats on my dining room chairs. I do not know if I was overcharged or not?
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$294

Joseph B.
03/2014
5.0
carpet cleaners
  + -1 more
We purchased their 'deal' and set up an appointment but, with our schedule, things changed. They were very accommodating to multiple schedule changes. We had four rooms for them to do, one of which is the equivalent of about two bedrooms. They arrived on time and worked diligently to clean the carpet. In the end they had done a great job and the extra they charged for the additional space was more than reasonable. We would definitely use them again.
Description of Work: Cleaned carpets in multiple rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Fidelis R.
03/2014
5.0
carpet cleaners
  + -1 more
JP Carpet Cleaning was very thorough, and prompt. John was very professional and courteous. Everything was done in a timely and efficient manner. I definitely would use this service again, and would recommend JP Carpet Cleaning to anyone. Thanks for an excellent job!
Description of Work: 2 bedrooms, 1 hall, 1stairway

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Karim S.
02/2014
1.0
carpet cleaners
  + -1 more
They called me to schedule an appointment, and I mentioned that we have a wool rug that we wanted cleaned. The receptionist lady said that they didn't do rugs - "You should've read the fine print." We did have other rooms to be done, however, it left such a bad taste in my mouth that I didn't want to continue with this company.
Description of Work: I bought a big deal for $69 for Three Rooms of Carpet Cleaning and Deodorizing

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$69

Response from J P CARPET CLEANING
Dear [Member name removed], I spoke w/ J.P. he is happy to look at the wool carpets. We do not specialized in wool/oriental carpets (this is mentioned in the fine print) and I would hope that we referred you to a company in Watertown, Ma that we use. We use a specific company for this type of inquiry. We want you to have a good experience with us like all our other customers. We are happy to schedule an appointment. You should never have a bad feeling or experience when contacting our office. We are sorry you feel that way. Please call and J.P. will be happy to honor the Big Deal on the other room. All the best Colleen and John. Please email me directly at jpcarpetcleaning@rcn.com

David S.
02/2014
5.0
carpet cleaners
  + -1 more
Showed up on time and did a wonderful job! They were very professional and gave us a great deal through Angie's List.
Description of Work: /

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Nancy R.
01/2014
5.0
carpet cleaners
  + -1 more
Removed spots and brightened up the overall appearance. I will keep them on my call list.
Description of Work: Very professional and courteous carpet cleaning, and the carpet looks great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Robin B.
01/2014
5.0
carpet cleaners
  + -1 more
Cleaner was prompt, professional, and friendly. Room was cleaned well. He offered advice about keeping window open sometimes to keep carpet fresh.
Description of Work: Cleaned one carpeted room in basement. I bought a big deal and can't remember exact price, but they would have cleaned more rooms if I had had them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Pat E.
12/2013
5.0
carpet cleaners
  + -1 more
Jim responded punctually to my request for an appointment and he showed up exactly on time. I had just had renovations done and needed the stairway carpet cleaned; it had taken a beating during the 6 month process. He was here a couple of hours and the carpet has been brought back to life. I had actually forgotten how bright the color was. It's about 10 years old so it doesn't exactly look like new, but if I have Jim back twice a year, I believe we can make them last another 7 to 10 years. I am very pleased with the outcome. He does excellent work. Highly recommend!!
Description of Work: Cleaned carpet on stairway--three flights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gila R.
12/2013
5.0
carpet cleaners
  + -1 more
John Perez contacted me soon after I bought the deal. He came the date I requested and showed up on time. He did a good, thorough job on the carpets.
Description of Work: Cleaned carpets in two rooms and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Amon M.
10/2013
5.0
upholstery cleaning
  + -1 more
I sent an inquiry email and the office got back to me very quickly with an estimate for sofa and loveseat cleaning. The price was reasonable and I was able to set up an appointment for the very next day! My couches are tan, 9 years old, having been moved around multiple times. They've sustained heavy use with roommates and now just with my family and rambunctious toddler and I'm embarrassed to say they have never been cleaned... JP was punctual, thorough, and left my couches looking like new something I thought impossible. He went the extra mile and included pieces that weren't discussed upfront and even touched up my rug since he knows I have a toddler that plays in the area. I couldn't be happier with the results, the professionalism, the "extra mile", and the pricing!
Description of Work: Cleaned my very beat up sofa set: couch, loveseat, ottoman, and arm chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nicole G.
09/2013
5.0
carpet cleaners
  + -1 more
Everyone we dealt with was pleasant. The service was performed on time and my rugs looked great. It's the first time getting rugs cleaned so I wasn't sure what to expect. But just wish we could have gotten a spot out of our pottery barn wool rug. Not sure anyone could though.
Description of Work: Cleaned woll and synthetic rugs and a microfiber couch.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Deborah R.
09/2013
5.0
carpet cleaners
  + -1 more
Great. Very personable and wonderful service
Description of Work: Shampooed rugs very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

FRANK C.
09/2013
5.0
carpet cleaners
  + -1 more
Excellent job. Met John during my lunch hour - he was prompt and on time. Did an outstanding job, as always. I have used JP Carpets exclusively for the past 7 years for my rental property in Brookline.
Description of Work: Steam cleaned a 2-room apartment in Brookine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Leor Z.
09/2013
5.0
carpet cleaners
  + -1 more
Did exactly what they promised, no muss, no fuss. Did not try to upsell me on anything. I was completely satisfied.
Description of Work: Clean carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

joseph S.
09/2013
4.0
carpet cleaners
  + -1 more
This worked out okay. Nothing really stood out as memorable with this deal. Scheduling was easy around the holidays.
Description of Work: I purchased the big deal for 3 rooms of carpet cleaning. I paid extra for the hallways getting cleaned.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$69

Joan F.
09/2013
5.0
carpet cleaners
  + -1 more
JP Cleaning was wonderful. He arrived on time. We discussed what rooms would be included in the Big Deal purchase and then I added another room and stairs without any pressure from him. He was very professional, pleasant and efficient. The quality of his work was outstanding. I was very pleased and would certainly recommend him to my friends.
Description of Work: JP cleaned 4 rooms and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Bill H.
09/2013
5.0
carpet cleaners
  + -1 more
They came when we scheduled it. They were very professional. They did a very good job and exceeded our expectations in removing stains from the carpet. He arrived on time and he moved furniture. We moved all the small furniture but we couldn't move the big couches. We expected that he would just clean around it but he moved the furniture and cleaned under it. We were very pleased.
Description of Work: We use J P Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Berline J.
09/2013
5.0
carpet cleaners
  + -1 more
I was very happy with JP. He was very professional and left the place very clean. I will definitely use them again. They replied to my emails very promptly. He was there on time and finished in a timely manner. A definite A plus for the service. I will recommend him to my friends.
Description of Work: Cleaned carpets and gave me a deal on cleaning my sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lois S.
09/2013
5.0
carpet cleaners
  + -1 more
John Perez (owner of J. P. Carpet Cleaning) was on time (actually a little before the appointed time). He is very knowledgeable and professional. I am very pleased with the result of my wall-to-wall carpets and stairs; and the two upholstered easy chairs which had not been professionally cleaned before. The Big Deal price was $69 for 3 rooms of carpet; I actually had John do the stairs and chairs for an additional (very reasonable) charge. I would definitely use J. P. Carpet Cleaning again, and would recommend the service to anyone (already have!). Originally, I had contracted to also have my couch cleaned; however, J. P. advised me that the stains would not come out, and he did not want me to waste my money. He even tried cleaning one of the cushions for free, just to show me that the stains are permanent (mostly due to the age of the fabric).
Description of Work: Cleaned 3 rooms of wall-to-wall carpets (Big Deal price was $69). Also, I had cleaned (an additional cost, of course) my carpeted stairs and two easy chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Mary J.
08/2013
4.0
carpet cleaners
  + -1 more
Cleaned all the carpets throughout house. He was punctual. however after he finished I pointed out several stains in my daughters bedroom that did not come out. he said they would not come out. after he left I went through several rooms where stains remained, used my own spot remover, blotted, and removed them myself. good for general cleaning, fair price, but didn't seem to work very hard at removing stubborn stains.
Description of Work: cleaned all carpets in house

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$400

Response from J P CARPET CLEANING
Hi [member name removed], I am just reading your review. I wished you had called the office. I would have been happy to send J.P. "John" back out to you to take a look at the spots and work on them again. All my best Colleen. Please don't hesitate to email or call me should you need to.

Philip L.
08/2013
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
John showed up early for the appointment. Suggested we move the area rugs outside for the cleaning so that they dry quicker. John moved the rugs himself and did a great job on cleaning the couch and chair. I would use his service again without any reservation.
Description of Work: Had two small area rugs cleaned that were well "used" post construction and cleaned a couch and chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Contact information

143 WATERTOWN ST, Watertown, MA 02472

http://www.jpcarpet-cleaning.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning

FAQ

J P CARPET CLEANING is currently rated 5 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

J P CARPET CLEANING accepts the following forms of payment: Check
Yes, J P CARPET CLEANING offers free project estimates.
No, J P CARPET CLEANING does not offer eco-friendly accreditations.
Yes, J P CARPET CLEANING offers a 15% senior discount.
No, J P CARPET CLEANING does not offer emergency services.
No, J P CARPET CLEANING does not offer warranties.
J P CARPET CLEANING offers the following services: STEAM CLEANING, DRY CLEANING, DEODORIZING, UPHOLSTERY CLEANING, WALL TO WALL, AND AREA RUGS.
PICK UP AND DROP OFF.

Contact information

143 WATERTOWN ST, Watertown, MA 02472

http://www.jpcarpet-cleaning.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM