Power Home Remodeling

The workers did a great job. I am pleased with the quality of the work.

This is not the review I did 4 seconds after they finished the job - this is the review 16 months after the job. Years ago, we had our windows done. Mind you, their salespeople are extraordinarily assertive, personable and charming - and rightfully so, as they will spend hours and hours in your home making and finalizing the sale, as well as closing out your project. The problem is, they talk super proudly about their lifetime transferable warranty - which "covers absolutely everything! No matter what! You can take a razor blade to the screens just because you feel like it and they will be replaced, no questions asked!" This...is not true. The warranty is like all other warranties - subject to defects and defective installation only. No coverage for wear and tear, issues due to neglect/accidents, acts of god or anything related to weather or the elements. In fact, even if you paint over it or have work done by outside companies that affect the product in any way, the warranty could be voided. It was ABSOLUTELY sold to us as though NOTHING was out of bounds as far as repair/replacement was concerned. Shame on us for not going through all the warranty info with a fine-toothed comb, but the pep rallies by the salesmen we had ( one sold us windows, the other siding/gutters/trim) really get you excited. You love these guys and totally trust them for their enthusiasm and knowledge. You would not believe how much they push that their warranty covers EVERYTHING - FOREVER! So either these guys are trained to tell us something other than the truth and don't read the warranties themselves, or they lie for the sale and keep you in their pockets until the project is over, when you never hear from them again. Any issues we called about AFTER they physically left our property, were ignored or put off until forever - such as debris from work left for over a month on our front lawn, or nails that we were promised would be picked up thoroughly using a metal detector so our child wouldn't puncture his little feet (made them come back twice and they still did a pretty terrible job - are those nails even magnetic???), or the shutters they were supposed to change out for us. The quality of the materials is extremely high. The quality of the work done was high. The customer service, when all is going great, is awesome. Once you have a complaint though, they are nearly unreachable. They don't want to hear it. You can contact customer service, but they will just leave a message with the PM (if he didn't call me back when I called him, why would he when cust. serv. reps from Wherever, USA tell him to?). Nothing but the product quality separates them from anyone else, so weigh your options. Power is NOT cheap. Bottom line - OK company, great salespeople (personality- and effectiveness-wise) and products, poor customer complaint resolution, fair cleanup (looked great, but super unhappy about finding HUNDREDS of nails in our lawn), average lifetime warranty. I put that I would hire again because YES & NO are the only options. I chose YES because I know more now and I do think they sell superior products and there are loyalty discounts. If UNDECIDED were an option I'd have chosen it. As long as everything goes great, you'll be happy. If not, best of luck to you.

Power is very knowledgeable, they explained everything to us thoroughly. Great quality of work. We are very happy and highly recommend.

I was very pleased with everything.

From sales to installation, it was excellent

Very professional, the salesman was very friendly and outgoing. We never felt pressured. The quality is great and the people are very nice, courteous and professional. Overall a great experience

Power was on time, informative and very professional. We would recommend them to everybody.

Super professional company. Well-thought out process from start to finish.

Power is great, everyone was on time, professional and courteous. I highly recommend them

They were excellent- very efficient, fast and very clean. Work was very good and explained everything, great warranty.

Very good company, everything went great. They have an amazing warranty. Everyone we talked to was friendly

Excellent company, pleasure to work with, professional, installers were excellent, they answered all our questions and made a point to go out of their way to make sure that we were satisfied.

Dan was fantastic when he came out for the demonstration really explained how it all works. Martin & Igor installed the windows. They were very professional, clean and did such a good job. Very Impressed. Dustin came out to do the follow up and again very friendly, and respectful. Will definitely use them again.

It was an excellent experience from beginning to end.

Power is very professional and friendly. I would highly recommend them to everyone

They did a great job, very clean, we love the windows. We recommend them to everyone!

They are very professional and friendly. They do a great job from start to finish. I recommend them to everyone!

Start to finish, everything was excellent. What was promised was delivered, all in a timely manner. I would definitely recommend for future work.

I had an absolutely fantastic experience with Power. Everyone I met were professional and pleasant to deal with. I drive around now looking at other siding in the neighborhood and nothing compares. The quality is seriously second to none. I would definitely use Power again for other things.

Everything was great, they were very professional and friendly. The quality of the materials are great.

The crew was hard working. They got to the site and worked hard the whole time. The materials are great and have great quality. It looks great and the warranty is top notch

They Arrived on time, great workmanship and cleaned up after themselves. The windows look great and we highly recommend them.

Very respectful clean and professional. The installers were very friendly and quality is great!

We are extremely happy with the work that was done by Power. Everyone we spoke to were very professional and helpful. Logan was a sweetheart and made us feel like we made the right decision, and Derek and his crew were the icing on the cake.

Went great! Carlos and his helper arrived on time and began working immediately. Gutters look awesome and the warranty is a big selling point for me. Mike informed me of all the details of a roof installation should I decide to do one a later date and said the price would be the lower end because I did gutters first.