AAA Sparkling Window & Gutter Cleaning

THE WORK CREW OF THREE WAS ON TIME, VERY PROFESSIONAL, FRIENDLY, AND RESPECTFUL, REMOVING THEIR SHOES BEFORE THEY CAME IN THE HOUSE. THIS IS THE 2ND TIME WE HAVE USED THIS COMPANY AND I THOROUGHLY RECOMMEND THEM. THEY POINTED OUT ANY SPECIAL PROBLEMS, E.G. PAINT OR SAP ON A WINDOW THAT COULD NOT BE REMOVED WITH ORDINARY WASHING. THEY LEFT ALL THE STORMS AND SCREENS IN THE ''SUMMER POSITION'' AS I REQUESTED. I THINK THEIR PRICE IS EXTREMELY REASONABLE, GIVEN THE MAGNITUDE OF THE JOB.

EXCELLENT RESPONSE TIME. THEY WERE AT MY HOUSE 2 DAYS AFTER I HAD CALLED THEM. NOW I'M THINKING IT'S PROBABLY A BETTER DEAL TO HAVE MY GUTTERS CLEANED ONCE A YEAR THAN TO PAY FOR EXPENSIVE LEAF GUARDS.

DID GREAT JOB UNDER DIFFICULT CIRCUMSTANCES (E.G., WINDOWS HAD NEVER BEEN CLEANED BEFORE, SOME WERE PAINTED SHUT, FURNITURE WAS IN THE WAY, ETC.) THIS IS THE ONLY WINDOW CLEANING FIRM I WOULD EVER HIRE.

THEY'RE REAL QUICK - THEY TRY TO GET OUT TO YOU WITHIN THE WEEK. I'VE NEVER HAD A PROBLEM WITH THEM.

CHARMING FELLOW ON THE PHONE SAID TOLD ME WHEN HE THOUGHT HE WOULD BE ABLE TO DO THE WORK AND THAT IT MIGHT BE SOONER. HE DID INDEED COME SOONER. I AM THOROUGHLY PLEASED AND AS A RESULT WILL LIKELY CALL HIM TO WASH MY WINDOWS IN THE SPRING.

I WOULD NOT CALL THEM AGAIN AS THEY SEEMED NICE THE FIRST TIME I TALKED TO THEM BUT THEN NEVER RETURNED MY PHONE CALLS.

VERY EASY TO DO BUSINESS WITH, DO THE WORK ON-TIME.

THEY DID AN EXCELLENT JOB; CAME WHEN THEY SAID THEY WOULD, DID THE JOB QUICKLY AND NEATLY. THEY WERE VERY PLEASANT.

MY TWO NEIGHBORS AND I ALL MADE A POINT OF BEING HOME. THE GUY DID NOT SHOW UP, NOR DID WE GET A CALL. WHEN I CALLED THE COMPANY, THEY CLAIMED TO HAVE COME, BUT THIS IS IMPOSSIBLE: ALL OF US WERE HOME AND NOT ONE OF US HEARD A DOORBELL RING, OR RECEIVED A PHONE CALL NOTIFYING US THE WASHERS WERE HERE. I MENTIONED THIS TO MR. MOXLEY, BUT HE REFUSED TO TAKE RESPONSIBILITY AND INSISTED ON BLAMING US FOR "NOT BEING HOME" AND INSISTING WE SHOULD HAVE CALLED THEM. WORSE, HE CLAIMED THAT THE WINDOW GUY HAD "WAITED FOR 15 MINUTES", BUT NOT ONCE DID ANYONE RING OUR BELL, OR OUR NEIGHBOR'S BELL! THE FINAL INSULT WAS WHEN MR. MOXLEY REFUSED TO SEND THE WASHER BACK TO COMPLETE THE JOB WE'D HIRED HIM TO DO, BECAUSE "HE WAS BOOKED FOR THE REST OF THE DAY". AT THE VERY LEAST, WE DIDN'T LOSE MONEY HERE, BUT I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE. UNPROFESSIONAL ALL AROUND.

I USED THIS COMPANY IN PAST YEARS BEFORE I JOINED ANGIE'S LIST AND THEY USED TO BE VERY RELIABLE, BUT HAVE GOTTEN MUCH WORSE. LAST YEAR, THEY DIDN'T DO A GOOD JOB AND I HAD A FLOOD IN MY BASEMENT 4 WEEKS AFTER THEY CLEANED MY GUTTERS DUE, IN PART, TO THEIR FAULTY WORK. HOWEVER, I DECIDED TO TRY THEM AGAIN THIS YEAR DUE. IT SNOWED THE NIGHT BEFORE MY APPOINTMENT. I TRIED CALLING THEM. LINE BUSY FOR 3 HOURS. AFTER THAT, PHONE RANGE AND ANSWERED WITH A RECORDING THAT SAID PHONE MACHINE DISCONNECTED. THEY DID NOT SHOW AND NEVER CALLED TO RESCHEDULE. I WILL NEVER USE THEM AGAIN.

EXCELLENT JOB. ARRIVED ON TIME. PLEASANT. WE WOULD HIRE HIM AGAIN.

VERY POSITIVE EXPERIENCE IN ALL AREAS INCLUDING QUITE REASONABLE PRICES, POLITE WORKMEN, QUICK RESPONSE TO CALLS, AND TIMELY COMPLETION OF WORK.

THE WINDOW CLEANING WAS FINE, BUT THESE GUYS WERE SO CARELESS WITH THEIR LADDERS! AFTER THEY LEFT I FOUND THAT RARE CERAMIC TILES ON A GARDEN WALL HAD BEEN SMASHED, AND THE DEBRIS CONCEALED BENEATH SOME BUSHES. ALSO, ONE CORNER OF THE NEWLY INSTALLED GUTTERS WAS MANGLED. OVERALL, THE DAMAGE WASN'T WORTH HAVING CLEAN WINDOWS, AND I WON'T HIRE THESE GUYS AGAIN.

A FINE, QUICK JOB. I HAVE HIRED THEM BEFORE AND WILL HIRE THEM AGAIN.

OUR SECOND EXPERIENCE WITH AAA SPARKLING WAS NOT AS POSITIVE AS OUR FIRST. ALL THE BASEMENT WINDOWS AND A STORM DOOR WERE MISSED. THERE WERE SOME FAINT STREAKS ON UPSTAIRS WINDOWS.

AFTER THE COMPANY CLEANED MY GUTTERS, I NOTICED THAT THE BACK GUTTER ON THE GARAGE HAD NOT BEEN DONE. SINCE IT IS AT SHOULDER HEIGHT, IT WAS THE ONLY GUTTER I COULD SEE, SO I CALLED TO COMPLAIN AND LEFT A MESSAGE. THE OWNER LEFT A MESSAGE IN TURN SAYING THAT HE WOULD SEND A TRUCK TO FINISH THE JOB. I DID NOT GET THAT MESSAGE IN TIME TO BE HERE WHEN THE TRUCK ARRIVED, AND WHEN I GOT HOME, THE GUTTER IN QUESTION WAS STILL DIRTY. THIS TIME I SPOKE TO HIM DIRECTLY. HE WAS IMPATIENT, RUDE, AND DISMISSIVE OF MY COMPLAINT, SAYING THAT THIS SPECIAL SERVICE WAS NOT WORTH THE MERE $90 FEE, BUT HE DID SEND A TRUCK BACK. THE CREW BRUSHED OUT THE GUTTER AND SAID THAT THEY HAD NOT HOSED IT OUT BECAUSE THEIR HOSE DID NOT REACH THAT AREA. I WOULD NOT HIRE THIS COMPANY AGAIN.

I CALLED ON A RAINY DAY AND DIRECTLY CONTACTED SOMEONE WHO SET UP THE APPOINTMENT RIGHT AWAY. THIS MADE ME OPTIMISTIC, BUT THEY DID NOT SHOW UP FOR A SCHEDULED VISIT AND WHEN I CALLED THEY DID NOT RETURN MY CALL.

THEY NEVER CAME AND NEVER CALLED TO LET ME KNOW WHY.

THEY WERE FLEXIBLE ABOUT SCHEDULING, ARRIVED ON TIME AND DID A VERY GOOD JOB. THEY CLEANED THE WINDOWS INSIDE AND OUT AND WERE VERY PLEASANT TO HAVE IN THE HOUSE. THEY WERE CAREFUL ABOUT ITEMS NEAR OR ON WINDOW SILLS AND PUT THINGS BACK WHEN THEY WERE DONE. PRICES WERE COMPETITIVE. I WILL HAVE THEM COME BACK AGAIN.

DID A THOROUGH AND TIDY JOB. ANSWERED THE PHONE WHEN I CALLED; WAS PLEASANT, REASSURING AND PROFESSIONAL ON THE PHONE. CAME WITHIN A WEEK AFTER MY CALLING THEM. GAVE GOOD ADVICE RE GUTTER CAPS. WOULD DEFINITELY CALL AGAIN.

AAA WERE VERY PROFESSIONAL. ESTIMATE WAS DONE IN MAY, BUT THEY WERE UNABLE TO SCHEDULE UNTIL JULY. THEY SHOWED UP ON A SATURDAY AFTERNOON, WITHIN 15 MINUTES OF APPOINTMENT, AND FINISHED WITHIN AN HOUR AND A HALF. THE ONLY (MINOR) QUIBBLE IS THAT A SASH ROPE BROKE AND I DIDN'T FIND OUT UNTIL LATER. IT WAS OLD AND BRITTLE; JUST WOULD HAVE LIKED TO KNOW.

CUSTOMER SERVICE PERSON WAS VERY NICE, GAVE ME AN ESTIMATE OF $100 AND A TIME FRAME OF 4-5 DAYS (ONLY THAT LONG BECAUSE IT WAS THIS SPRING AND RAINING EVERY DAY). THEY CAME WITHIN 2 DAYS, CARTED AWAY ALL THE GUNK IN MY GUTTERS AND DOWNSPOUTS LEAVING NOTHING AROUND THE OUTSIDE OF THE HOUSE. MY DOWNSPOUTS NO LONGER LEAK.

PERSON I SPOKE TO ON THE PHONE WAS FRIENDLY AND PROFESSIONAL. PRICE WAS WITHIN THE ESTIMATE RANGE AND THEY EVEN GOT OUT THE OLD BIRD'S NEST THAT I NEVER COULD GET UP THE GUMPTION TO REMOVE. VERY PLEASANT OVERALL EXPERIENCE - WILL HIRE AGAIN.

THROUGHOUT, THEY WERE PLEASANT, HELPFUL, AND DID EXACTLY WHAT THEY SAID THEY WOULD. THEY WORKED QUICKLY AND EFFICIENTLY. I DIDN'T COMPARE PRICES SO I DON'T KNOW IF WORK COULD BE DONE MORE INEXPENSIVELY. A FEW WINDOWS HAD MISSED SPOTS- I IMAGINE THEY WOULD HAVE COME BACK TO FIX HAD I LET THEM KNOW ABOUT THEM, BUT OVERALL I WAS QUITE PLEASED, WOULD USE THEM AGAIN FOR SURE, JUST CHECK THEIR WORK BEFORE THEY LEAVE.

THEY DID GOOD WORK AND WERE THOROUGH. THE DATE WE ORIGINALLY HAD WAS A RAINY DAY, SO THEY RESCHEDULED AND GOT OUT HERE PROMPTLY. I WAS QUITE SATISFIED.