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Colonial Chem-Dry

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

Chem-Dry Carpet Cleaning Is Drier, Cleaner, and Healthier than traditional steam cleaning. Our patented hot carbonating process will leave your carpet sparkling clean and dry in just 1 - 2 hours. Our Green certified cleaning solution, is safe for people and pets. Using the power of crystal clear carbonation rather than harsh soaps and shampoos means your carpets will stay cleaner longer. Our goal is to exceed our customers expectations.See our website for testimonials and a full description of cleaning services and service areas. Ask about how you can get 2 carpet cleanings in one year for virtually the price of 1 with Our Stay Beautiful Program! Independently owned and operated for over 31 years. We offer appointments at your convenience Monday through Saturday. 12 employees. No subcontractors. Cost is determined by the job. May contact through email. Additional phone - (508) 529-4115.

Business highlights

41 years of trusted experience

Services we offer

Floor cleaning, leather & vinyl repair, oriental rug & upholstery cleaning, water & smoke damage.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.886 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
5%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-86 of 86 reviews

Jens A.
07/2017
5.0
carpet cleaners
  + -1 more
Very pleased with results.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Colonial Chem-Dry
Hi There! Thank you for rating my company so highly! I'm delighted that you were please with our service. Debbie Purcell - Owner

CAROL T.
04/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: They did our carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Colonial Chem-Dry
Thank you for giving our service an "A" Grade! We appreciate you taking the time to rate your experience.

Simon T.
07/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Joe from colonial Chem dry returned and did a great job again on our couch steam clean. He also interacted very nicely with my young children and was a pleasure to have work in my home all around.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Colonial Chem-Dry
Thank you for your kind words [Member Name Removed]. Joe has been employed with our company for over 13 years! He's a pleasure for us to work with too and always very accommodating. We're grateful to have him as part of our team.

DON V.
06/2016
5.0
upholstery cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara D.
02/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: I had a few stains on a brand new very expensive couch and they took them out on site in just a few minutes. Since they were already there, they offered to check out and take out a few other stains on other pieces of furniture without further charge because the original work was so quick. It was a very good experience, and they were timely as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chuck P.
12/2015
5.0
carpet cleaners
  + -1 more
Great job
Description of Work: Clean carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Simon T.
12/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Barbara D.
08/2015
5.0
carpet cleaners
  + -1 more
It went excellent!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Les J.
12/2010
5.0
leather & vinyl repair
  + -1 more
Colonial kept me informed during the repair. I also received a follow call after delivery of the sofa asking if the repair was to my liking.
Description of Work: One of my cats clawed at the arm of my new leather sofa. Colonial nicely repaired the damage and return the sofa in about a week's time. I would not hesitate using them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

AVA B.
11/2010
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They did a good job. They were very prompt and professional. The rugs looked very good after they finished. They do a good job of keeping you informed during the cleaning.
Description of Work: They came out and cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura K.
07/2010
4.0
carpet cleaners, upholstery cleaning
  + 0 more
They were professional and experienced. Overall, it was a good experience.
Description of Work: Carpet cleaning and sofa cleaning.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

Carol C.
03/2010
5.0
carpet cleaners
  + -1 more
They did an excellent job. They were on time and very professional.
Description of Work: They cleaned all the carpeting in the upstairs bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Candace K.
03/2010
5.0
carpet cleaners
  + -1 more
They were prompt and they were thorough. Their service was pretty good. It seems to me that they gave me a discount. The guy was prompt. He did the work and he was very fast. He did point out that there were stains in our carpet that were not going to come out and that was okay. I didn't expect miracles.
Description of Work: Colonial Chem-Dry, a carpet cleaning company, came out in December and cleaned the upstairs bedroom that we use as a TV room.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

CAROLYN O.
11/2009
5.0
carpet cleaners
  + -1 more
They're really great. I use them all the time. They send me coupons. There's nothing I dislike about them. They are thorough and professional. They show up on time, which is important. They work quickly and efficiently. They are very friendly; they do a great job.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Colonial Chem-Dry
Thank you for your kind words. We strive to exceed our customers expectations. It's nice to know that our commitment to quality has been effective.

AVA B.
10/2009
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
They were very satisfactory in every aspect. They were prompt and courteous. They came when they said they would come. The rugs look the best they've ever looked from a cleaning job. The leather work was superb. They also followed up a few days later to make sure everything went alright. I will absolutely use them again.
Description of Work: They cleaned the rugs then came back to clean two leather chairs a few days later. They sent their leather people to look at the chairs before they committed to the job. There was no charge for that appointment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alan C.
04/2009
5.0
drapery cleaning
  + -1 more
From the first phone call to set up an appointment for an estimate, to the estimate, and finally the work performed everything was outstanding. He (Phil) arrived exactly when he said he would and the window period of the appointment was great....just two hours opposed to some companies that it is either all morning or all afternoon.
Description of Work: Cleaned five rooms of drapery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Isabel Wendy N.
11/2008
5.0
carpet cleaners
  + -1 more
I have used this company many times. I pay attention to detail and so do they. They are happy to give you information on their procedures. I like that they have a "800" number that you can call anytime and leave a message. The office staff is pleasant to deal with.
Description of Work: I hired this company to clean two rooms of carpet, stairs and hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

J F.
03/2008
5.0
carpet cleaners
  + -1 more
Technician arrived on time, remeasured to make sure you only pay for area cleaned (excluding immovable objects). Worked conscientiously (no ear buds, etc.) and carefully to avoid moldings and trim. Protected carpet from furniture stain with plastic pads. Their technique using a carbonated water formulation leaves no chemical smell or residue. Received follow-up call to see if I was satisfied. Referred company for my father's condo.
Description of Work: Cleaned family room, dining room, living room carpet; 12 stairs, upstairs hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$334

Timothy S.
10/2007
5.0
carpet cleaners
  + -1 more
Great job, as usual. The guy showed up on time, and did a thorough, professional job. Capet looks as good as possible.
Description of Work: Cleaned and applied protecting solution to 20' x 20' wall-to-wall carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

ANN K.
09/2007
5.0
drapery cleaning
  + -1 more
I have used them in the past to clean the carpets in my house. I like the drapery service they provide because I don t have to take the drapes down and put them back up. They have always done a good job and showed up when they said they would.
Description of Work: They cleaned my picture window drapes. The drapes were cleaned hanging on the rods. The cleaning took 1 hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

SHIRLEY N.
05/2007
5.0
carpet cleaners
  + -1 more
I am very pleased with the service of this company. They are great to work with and answer all of your questions. The price is reasonable and the workers are so friendly. I would recommend them to anyone.
Description of Work: We had our entire 3,000 square foot house cleaned. They cleaned the carpets in the hallways, dining room, office, bedrooms, and stairways. It was just a routine cleaning, so there were no specific areas treated for stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Timothy S.
12/2006
4.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent job, very through, they even removed a rubber cement stain! A little pricey, but I'll call them next time I need carpet or upholstered furniture cleaned.
Description of Work: Carpet cleaning-wall to wall 20'x20' room; upholstery cleaning-large couch.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$305

LISA S.
06/2006
5.0
carpet cleaners
  + -1 more
Carpet and stairs were cleaned in an efficient and thorough manner. I even asked that they call when in route to my home. My husband couldn't believe how great it came out- looked like new! I had been quoted a price before I booked the service and received 15% off due to a coupon. When the 2 gentlemen arrived they extended me 20% off since I had entirely cleaned out the room of all items! They were incredibly professional and respectful of my home and floors. They picked up all area rugs in their path and used protection for moulding corners. I couldn't have asked for a better experience!
Description of Work: Carpet cleaning was done in a large great room 22x25 and accompanying stairway (15 steps). Some stained areas were pointed out to be addressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

AMY G.
05/2006
5.0
carpet cleaners
  + -1 more
They were really professional, courteous, and they called to confirm before they came. And also called afterwards, and just did a really good job.
Description of Work: They cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

DIAN D.
03/2003
5.0
carpet cleaners
  + -1 more
NICE FRESH LEMON SMELL, LIGHT DAMPNESS AND MAJOR PREVIOUS OWNER STAINS REMOVED. TOOK 2.5 HOURS. COMPANY FIT ME IN ON SHORT NOTICE (CALLED 2 DAYS AHEAD), PROMPT ARRIVAL, VERY NICE, HARD-WORKING GUY (PHIL). DID SUCH A GREAT JOB THAT I HAD HIM QUOTE SIMILAR CARPET CLEANING NEED IN BASEMENT. GAVE VERY REASONABLE QUOTE WHICH I''LL SCHEDULE IN NEAR FUTURE. GREAT COMPANY. CARPET CLEANING IS A TOUGH, PHYSICAL JOB---OFFER WATER, SODA OR SOMETHING! IT MADE THE GUY''S DAY AND HE CERTAINLY WAS WORKING HARD.
Description of Work: CLEANED WALL-TO-WALL CARPET IN 2 BEDROOMS ( 14''X13''), STAIRWAY AND CONNECTING HALL. COST INCLUDED CARPET CLEANING, DEODORIZING, AND ''PROTECTOR'' APPLICATION AND A 15% DISCOUNT. I SKIPPED DUSTMITE PRODUCT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Contact information

152 Milford Street, Upton, MA 01568

http://carpetcleaningcd.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Drapery Cleaning,
Floor Cleaning and Waxing,
Leather & Vinyl Repair,
Water & Smoke Damage

FAQ

Colonial Chem-Dry is currently rated 4.8 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

Colonial Chem-Dry accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Colonial Chem-Dry offers free project estimates.
Yes, Colonial Chem-Dry offers eco-friendly accreditations.
Yes, Colonial Chem-Dry offers a 5% senior discount.
No, Colonial Chem-Dry does not offer emergency services.
Yes, Colonial Chem-Dry offers warranties.
Colonial Chem-Dry offers the following services: Floor cleaning, leather & vinyl repair, oriental rug & upholstery cleaning, water & smoke damage.

Contact information

152 Milford Street, Upton, MA 01568

http://carpetcleaningcd.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM