MTS Mechanical

water heater installer, heating & cooling contractor

About us

With over 50 years of experience servicing Rhode Island and Massachusetts, MTS Mechanical is the solution for all of your heating, air conditioning and refrigeration needs. We take great pride in our extreme professionalism, timeliness, and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. Check out our 5 star reviews from happy customers. Call us today! Satisfaction guaranteed!

Business highlights

10 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.9160 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
5.0
Showing 101-125 of 160 reviews

William M.
07/2018
5.0
What a great company! Carlos, our hot water heater installer, is the best! Our electric water heater failed and flooded the kitchen and living room on Sunday afternoon(July 22, 2018). I bought a replacement heater at a local plumbing supply store on Monday, and was searching Home Advisor on Tuesday for an installation. While I was still signed in and having just submitted my information including phone number, the phone rang and it was Kyle from MTS. I had not even finished my request and he was calling me. His partner, Carlos, was finishing another job and could start my job in about 2 hours. Carlos arrived about 1 pm and finished about 4:00. After 2 1/2 days, we had hot water! I can't say enough about MTS, you will not go wrong with them. Further, the price was fair and reasonable, about two-thirds less than other quotes I received.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$375

James S.
07/2018
5.0
Professional, timely, patient - with a full explanation of issues. Kyle and Carlos were terrific. Arrived on short notice within 24 hours of requested appointment. A/C problems were fixed within 1 hour. Happy I hired them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$675

Kim S.
07/2018
5.0
Professional and dependable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

judi l.
07/2018
5.0
Dependable, professional, pleasantly surprised with pricing! Will definitely recommend!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

huy t.
07/2018
4.5
They came over on short notice and squeezed in multiple repairs on a busy afternoon. They charged me $300 to replace a capacitor in the A/C condenser unit and $150 per pound of R-22 refrigerant.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro
$600

Anthony M.
07/2018
5.0
Responsive, professional, friendly, no games with the quote, and a full explanation of what went wrong. Carlos serviced my home and was excellent. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Malerie E.
06/2018
5.0
Friendly, courteous, prompt service. Carlos explained the details of the job and was quick, but very thorough.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$250

carolyn c.
06/2018
4.5
They had a cancellation, so moved my appointment up . They were, punctual, professional, & knowledgeable. Will definitely call them again next year for AC maintenance.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Scott I.
06/2018
5.0
Great guys...no BS, provided the options and told me his recommendation. It was not the most expensive. The job was quick and my house is cool. I eould recommend them..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia Y.
06/2018
5.0
Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diana B.
06/2018
5.0
I emailed requesting an estimate to get a leak behind my washer fixed. Kyle phoned me shortly and scheduled my appointment with Carlos for first thing the next morning. Carlos arrived on time, reviewed all the work I wanted done, gave me a quote and time frame to complete the work. He is professional and very knowledgeable. He answered my questions and made some recommendations, gave me a fair quote and estimated work would be finished the same day. He completed the work in the expected time and for the cost a quoted. I am extremely please with all my interaction with MTS Mechanical. I'll definitely call on them when I have future work and highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$550

Leslye V.
06/2018
4.0
Very helpful and informative.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

James D.
06/2018
5.0
na

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Huy T.
06/2018
4.5
Carlos came in the house and right away noticed that the emergency burner switch was off. He switched it on and the boiler kicked on right away. He then took the time to explain the condition and maintenance of the system. He even waived the $99 visit fee. Very friendly and helpful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darlene U.
06/2018
5.0
I could not be happier with the service I got from MTS Mechanical. Kyle called me just minutes after scheduling my project here, and said he could have someone to me that afternoon. Called back 20 mins later to say he had someone on the way! Within 3 hours the job was done! Carlos was the plumber that came out, He was very professional, made a couple calls, picked up a part, and did an excellent job repairing my plumbing. Very reasonable rates. I will definitely be keeping their card, and will not hesitate to call these guys again! Very impressed with the service they provide! And that is a rare thing these days! So great job MTS Mechanical! Keep up the good work! :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

deanna k.
06/2018
5.0
great , honest , polite Immediate response and service-- called in am . a/c looked at and fixed in afternoon-- very reasonable! will use them again in future

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$90

Ed B.
06/2018
5.0
I got almost immediate response to inquiring about my need for plumbing work. Jeremy was my initial contact at MTS who then set up an appointment for Carlos to review my project, provide an estimate and schedule a day to complete the work. Carlos was very prompt, efficient, and professional in doing the work. He installed current code required incoming water line valves, check valve and expansion tank; also replaced two outside faucets and their inside shutoff valves and then replaced two toilet shutoff valves. Perhaps more than I expected to spend but work quality was excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,260

Byeta H.
06/2018
5.0
Polite, informative, prompt, and hired them for another project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lee S.
06/2018
5.0
Very helpful honest and does good work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Piotr B.
06/2018
5.0
I started the project with them and then - for some complicated reasons - I needed to continue with another company. So I was this "difficult" customer. Yet, Jeremy was very patient with me and even returned the initial fee. That's really commendable. I would highly recommend this company !!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Suzanne M.
05/2018
5.0
I was very happy with the workmanship, the communications and options that were given for us to make the best decision possible. I have more work for Jeremy and MTS and would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Don M.
05/2018
5.0
Great customer service, Great workmanship !!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$950

Cheryl B.
05/2018
5.0
Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

239 Barneyville Road, Swansea, MA 02777

https://www.mtsmechanical.com/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
MP007380
Trade License Locale
MA
Trade License Expiration
01/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water heater installer,
heating & cooling contractor

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

MTS Mechanical accepts the following forms of payment: CreditCard
Yes, MTS Mechanical offers free project estimates.
No, MTS Mechanical does not offer eco-friendly accreditations.
No, MTS Mechanical does not offer a senior discount.
No, MTS Mechanical does not offer emergency services.
No, MTS Mechanical does not offer warranties.

Contact information

239 Barneyville Road, Swansea, MA 02777

https://www.mtsmechanical.com/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed