JLM Gutter Cleaning Service

OVERALL JLM GUTTER DID A QUICK, AND ADEQUATE JOB REPLACING A SECTION OF DAMAGED GUTTER, AND ROTTED FASCIA. HOWEVER, I ASKED THEM TO DO 2 ADDITIONAL TASKS WHICH THEY AGREED TO DO, BUT DID NOT. I PROVIDED FRONT & BACK PRIMED WOOD FOR THE FASCIA WHICH THEY RIPPED TO FIT. I ASKED THAT THEY SEAL THE CUT EDGES. I ALSO ASKED THEM TO APPLY WOOD HARDENER TO A SECTION OF SOFFIT THAT HAS BEGUN TO ROT. I WAS PREPARED TO PAY FOR THESE MINOR TASKS, AND PROVIDED THE WOOD HARDENER . WHEN I ASK WHY THEY DIDN'T DO THEM THEY ASSERTED THAT CAULKING THE SEAMS WAS SUFFICIENT. CONSEQUENTLY, I DON'T EXPECT THIS REPAIR TO LAST MORE THAN 5 YEARS. FURTHERMORE, I FEEL THAT I WASN'T TREATED HONESTLY. I WON'T HIRE THIS COMPANY AGAIN.

THEY WERE VERY PROMPT AND THEY DON'T WASTE TIME. I THOUGHT THE PRICE WAS REASONABLE.

I HAD TWO DIFFERENT COMPANIES GIVE ME A PRICE TO REMOVE AND REPLACE GUTTERS. WHEN I CALLED TO SCHEDULE AN APPOINTMENT, I WAS GIVEN A TIME TWO DAYS LATER. LOUIE DAROSA NOT ONLY ARRIVED EARLY, HE WAS VERY POLITE AND PROFESSIONAL. WHEN HE TOLD ME THE PRICE TO DO THE JOB (1/4 OF THE FIRST QUOTE), I ASKED HIM WHEN HE COULD START. HE ADVISED ME TO CALL THE OFFICE TO SCHEDULE AN APPOINTMENT FOR NEXT WEEK. A FEW MINUTES LATER, HE SAID THAT HE JUST SPOKE TO THE OFFICE AND THEY TOLD HIM THAT HE COULD DO THE JOB RIGHT AWAY. AN HOUR AND A HALF LATER, LOUIE AND TWO OTHER WORKERS HAD FINISHED THE JOB. THEY CLEANED THE YARD, AS WELL AS TOOK THE OLD GUTTERS WITH THEM.

EXCELLENT. ARRIVED ON TIME. VERY PROFESSIONAL, DID HAT THEY SAID THEY WOULD, FOR THE PRICE I WAS QUOTED.

ARRIVED ON TIME, QUICK, NO HASSLES, CLEANED UP AFTER THEMSELVES.

THEY ARE PROMPT, PROFESSIONAL, AND FAST. LOUIE AND HIS CREW SHOWED UP ON TIME (7:30 AM), DID THE WORK FROM THE 3-STORY ROOFS (RATHER THAN FROM LADDERS ON THE GROUND), AND WERE DONE WITHIN 45 MINUTES. I HAD CALLED ABOUT 8 BUSINESSES FOR ESTIMATES -- JLM'S RATE WAS PRETTY CONSISTENT WITH MOST OTHER QUOTES I RECEIVED.

RETURNED CALLS PROMPTLY AND POLITELY, ESTIMATE DELIVERED ON TIME, ANSWERED ALL MY QUESTIONS AND CONCERNS, SUGGESTED ALTERNATIVE SOLUTIONS TO DRAINAGE ISSUES, PERFORMED WORK ON TIME, CAREFULLY, AND DID A METICULOUS CLEAN UP. WOW!!! THIS WAS ONE OF THE BEST CONTRACTOR EXPERIENCES I'VE EVER HAD. OH, AND THE PRICE WAS VERY REASONABLE, TOO.

THE CREW SHOWED UP AS SCHEDULED. THEY GOT TO WORK IMMEDIATELY AND QUICKLY CLEANED THE GUTTERS. NOT ONLY DID THEY WORK QUICKLY, THEY POINTED OUT OTHER PROBLEMS THAT WOULD REQUIRE A PLUMBER AND MADE ME AWARE OF A BEES NEST ON MY ROOF. I WOULD HIGHLY RECOMMEND THEM.

QUICK RESPONSE AND EXCELLENT SERVICE. THEY LEFT A WRITTEN ESTIMATE OF REPAIR WORK THEY BELIEVED NEEDED TO BE DONE BASED UPON THEIR OBSERVATIONS DURING THE CLEANING; HOWEVER, THEY HAVE NOT HAD ANYONE CONTACT ME ABOUT THAT WORK. THEY HAVE LEFT IT TO ME TO DECIDE WHETHER AND WHEN TO DO THE WORK. I WOULD RECOMMEND JLM TO ANYONE NEEDING REASONABLY PRICED AND SPEEDY GUTTER CLEANING.

THE CREW WAS ON TIME, DID THE WORK QUICKLY AND NEATLY, CLEANED UP AFTER THEMSELVES, AND DIDN'T DAMAGE ANY OF OUR PLANTS. I WOULD DEFINITELY USE THEM AGAIN.

FOLLOW-UP: OFFICE MANAGER CALLED BACK APOLOGIZED FOR INCONVENIENCE AND RETRACTED THE ADDITIONAL CHARGE.

THEY IMMEDIATELY RETURNED PHONE CALLS, AND WERE ABLE TO DO THE WORK QUICKLY AND WELL. WHEN AN EARLIER SPOT OPENED UP, THEY CALLED US. WE WERE VERY HAPPY WITH THEM.

JLM WAS VERY FRIENDLY AND RESPONSIVE. THEY REPLIED TO MY PHONE MESSAGE RIGHT AWAY, AND SCHEDULED A TIME TO DO THE JOB. THE WORK WAS DONE AS PROMISED, AND THE OUTCOME WAS EXCELLENT.

JLM CREW SHOWED UP ON TIME. CLEANED ENTIRE GUTTERS IN APPROXIMATELY 20 MINUTES. GRACIOUSLY ACCEPTED MY ANGIE'S LIST COUPON AND WERE ON THEIR WAY.

THEY WERE FAIR IN THEIR ESTIMATE AND WITH THEIR WORK, THEY WERE RESPONSIVE AND THE FOLKS ON THE PHONE WERE PROFESSIONAL.

THEY CAME WHEN THEY SAID THEY WOULD AND DID A GOOD JOB QUICKLY.

CAME AS SCHEDULED. FRIENDLY, QUICK, QUIET.

THE CUSTOMER SERVICE REP. RETURNED MY CALLS PROMPTLY AND THEN CONFIRMED TWO DAYS BEFORE THE WORK WAS SCHEDULED. THE WORKERS ARRIVED RIGHT ON TIME AND WORKED EFFICIENTLY. THEY WERE VERY PROFESSIONAL. I RECOMMEND THEM.

JLM GUTTER CLEANING SERVICE IS A COMPANY I WOULD RECOMMEND. THEY WERE ABLE TO SCHEDULE THE WORK PROMPTLY FOR THE WEEK AFTER MY INITIAL CALL. ALTHOUGH THERE WAS A MIX-UP AND THEY DIDN'T CALL TO TELL ME WHAT TIME THEY WERE COMING (I CALLED THEM INSTEAD AND THEY WERE APOLOGETIC), THEY DID COME EARLY ON THE DAY SCHEDULED. THE WORK WAS DONE VERY NEATLY AND WITHOUT DAMAGE TO ANY OF THE PERENNIAL GARDENS SURROUNDING OUR HOUSE. ALL PERSONNEL WERE PLEASANT AND ACCOMMODATING. WITH THE ANGIE'S LIST COUPON, THE COST WAS VERY REASONABLE. I WILL DEFINITELY USE THIS COMPANY AGAIN.

THEIR OFFICE MANAGER WAS VERY GOOD, THEIR PRICE WAS MUCH BETTER THAN TWO OTHER'S, BUT CLEAN UP AFTER THE JOB COULD HAVE BEEN BETTER.

THEY CAME TO OUR HOUSE AND CLEANED OUR GUTTERS. WE HAVE WOOD GUTTERS AND SUGGESTED THAT WE OIL THEM TO EXTEND THE LIFE OF THE GUTTERS. THEY WERE VERY NICE.

EXCELLENT JOB. THEY SHOWED UP EARLY AND COMPLETED THE WORK BEFORE WE WERE HOME (DESPITE THE CHECK NOT BEING READY). GREAT JOB!

FROM THE FIRST PHONE CALL THROUGH THE WORK, EVERYTHING WAS DONE WELL, ON TIME AND REASONABLY PRICED.

I HAD HIRED THIS COMPANY BECAUSE OF GREAT REVIEWS FROM ANGIE'S LIST MEMBERS AND WAS VERY DISAPPOINTED. WHEN I CALLED FOR AN ESTIMATE, I TOLD THEM THAT I THOUGHT IN ADDITION TO A NEW GUTTER, I BELIEVED THE WOOD THAT THE GUTTER ATTACHED TO MIGHT NEED TO BE REPLACED AS WELL. I ASKED ESPECIALLY THAT THEY TAKE A LOOK AT THAT. I GOT AN ESTIMATE FOR A FEW HUNDRED DOLLARS THAT REFERENCED ONLY THE GUTTER. THE WOOD LOOKED SO ROTTEN TO ME FROM THE GROUND THAT I CALLED TO BE SURE THAT I DIDN'T NEED ANYTHING BEYOND THE GUTTER. THEY SAID NO. A FEW WEEKS LATER WHEN THE MEN CAME OUT THEY COULDN'T DO THE JOB BECAUSE THE WOOD DID IN FACT NEED TO BE REPLACED. THEY SAID THEY WOULD COME OUT AGAIN WHEN THEY GOT THE WOOD, BUT IT TOOK A FEW CALLS AND OVER 6 WEEKS TO GET BACK ON THE CALENDAR, AND THE PRICE MORE THAN DOUBLED. THEY ALSO SAID THEY WOULD COME BACK TO CLEAN THE GUTTERS ANOTHER DAY (ALSO PART OF THE REQUESTED WORK) AND I NEVER HEARD FROM THEM AGAIN. I HAVE GOTTEN SOMEONE ELSE!

I RECEIVED A VERY PROMPT AND COMPETITIVE ESTIMATE. THEY DID THE WORK WHEN THEY SAID THEY WOULD, CLEANED UP NICELY, AND GAVE ME ALL THE INFO I ASKED FOR.