For Over 20 Years, JLM Gutter Cleaning has remained Local Family Owned & Operated • Specializing in all things Gutters! • Cost is determined by the job • Call (508) 718-5542 to Schedule an Estimate or an Appointment • Mailing Address: PO Box 553 Stoughton, MA 02072.
Business highlights
26 years of trusted experience
Services we offer
Gutter Cleaning: (We remove by hand and gas blower not by flushing) • Oiling • Screening • Gutter Installations & Repairs
They were on time and cleaned the gutters in no time. Very professional and their prices were very reasonable. I plan on using them in the spring and fall next year--we have a lot of trees around our house.
Description of Work: Had my gutters cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Mohammed H.
11/2012
1.0
gutter cleaning
+ -1 more
very poorly. they were very unprofessional. did not do the proper cleaning they spent 20 minutes messing my patio that i have to clean afterward.
Description of Work: gutter cleaning. but they were very unprofessional. they spent 20 minutes pretending they are cleaning but it was a fake work even they throw mud all over my stone padio that i have to clean afterward.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$100
Response from JLM Gutter Cleaning Service
I truly apologize if the crew did not fully clean up the debris upon completion of the job. Had you called the office back in May of 2011 we would have been more than happy to sent the crew back out to rectify the problem.
Chad L.
11/2012
5.0
gutter cleaning
+ -1 more
JLM was great! They were quick to respond via email and very professional to deal with. Their pricing was excellent. They managed to get me an appointment on a Saturday with short notice. Highly recommended.
Description of Work: Gutter cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
LAWRENCE C.
11/2012
5.0
gutter cleaning
+ -1 more
They arrived on the day promised, put ladders up to the roof and walked up with gas power leaf blowers and blew the gutters and downspouts clear. It was a little noisy but all done in about 45 minutes. No visible damage to roof or gutters or downspouts. The contents of the gutters and downspouts were mine to address.
Description of Work: They were hired to clean the gutters.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$147
Dorothy M.
11/2012
5.0
gutter cleaning
+ -1 more
They were on time, very professional, reasonably priced and I was happy with their work.
Description of Work: I purchased a special to have my gutters cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Nathan W.
10/2012
5.0
gutter cleaning
+ -1 more
It was super-easy. I purchased through a "Big Deal". Ann from JLM contacted me the day after I purchased, ready to come do the work. I told her I wanted to wait a couple of weeks (until a few more "helicopters" had fallen from our trees). I sent her an email a few weeks later, they came out a couple of days after that. They did the work while I was at work, but I can see in the gutters from upstairs windows - they were super-clean, and the dryer vent was clean. Great experience, and I have used them twice more since then...price was more like $200 without the Big Deal.
Description of Work: They cleaned my gutters. They also cleaned out a dryer vent from the 3rd floor while they were up there.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
HOPE H.
10/2012
3.0
gutter cleaning
+ -1 more
I used an Angie's $99 special, and scheduling went smoothly and professionally. A slight irritation was learning by phone that cleaning the gutters of the attached sleeping porch might cost extra. (I have a standard 2-family; they ALL have enclosed porches on one side.) )JLM relented and agreed to $99. The team arrived promply, but said they couldn't clean the gutter on one side, because of low-hanging tree branches. (Previous gutter guys had simply gone up a ladder for this part, but JLM felt that if they couldn't do it with their blower while standing on the roof.) Naturally this was the side that really needed clearing.
Description of Work: Cleaning gutters on my Jamaica Plain 2-family in fall, 2011 (I don't recall the exact date.)
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$99
melanie G.
10/2012
5.0
gutter cleaning
+ -1 more
JLM is fast, reliable, they get up on the roof (my daughter and i were home and heard/saw them) and really get the debris out. My only "complaint" is that they left a fair amount of said debris on our lawn in 2012, though not a speck in 2011. Maybe a bad day. I will be calling them again in the spring!
Description of Work: Annual gutter cleaning - used them in 2011 and 2012.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from JLM Gutter Cleaning Service
I apologize if they did not remove all the debris. I can only assume it was an oversight on our end. Please don't hesitate to call us in the future if this happens again and I would be more than happy to send them back out to correct this issue. Thank you.
Raymond S.
10/2012
1.0
gutter cleaning
+ -1 more
They are terrible. They chased me and gave me all sorts of excuses. They came out unannounced to do the work but they didn’t have the oil they needed to lay in the gutter and I offered to run and go get some. They said no and they would just come back at another time. I tried and tried to get them to come back and they would not ever get back with me, just send me bills. After a while they finally did come back when I wasn’t home and left a bill for me saying they did it. They problem was that you cannot access the gutter because I had my awning down. What they ended up doing was just pouring the oil on the sides and brushed it around. They could not reach the whole gutter. I tried to call them multiple times and they just kept sending me bills even though they didn’t actually do the work correctly.
Description of Work: I hired them to clean out 30 feet of gutter.
Rating Category
Rating out of 5
Response from JLM Gutter Cleaning Service
November and December are our busiest months for cleaning work, occupying nearly all of our crews’ time. I apologize as we are not able to stop in the middle of a schedule to run out and purchase oil on said date. We cleaned the gutters on November 29th, 2011. We try and suggest customers oil their gutters in Spring/Summer as during the Fall/Winter months weather does not always permit for us oil during that time period. I did send our crew back out in June of 2012 to oil. We also encounterd numerous phone issues and unfortunately did not get all of our messages. I did follow up as soon as I received a message and I cleared up the balance due on our end for your inconvenience. I am sorry that JLM did not meet your expectations.
Seth K.
10/2012
2.0
gutter cleaning
+ -1 more
JLM was friendly on the phone when we scheduled the cleaning. After that I never heard from them. I assumed the gutters were cleaned but I never heard from them; I didn't get a invoice, letter, or other notice that they had been at my home.
Description of Work: Bought a coupon from Angie's List for gutter cleaning.
Rating Category
Rating out of 5
value
4.0
responsiveness
2.0
$79
Response from JLM Gutter Cleaning Service
Hi, I did check my records and showed your gutters were cleaned on November 12th, 2010. The crew should have left notice upon completion. I had no idea that you had not received notification from my crew or else I would have sent out a paid invoice to your location. Ann
Kara L.
10/2012
5.0
gutter cleaning
+ -1 more
They came when they said, they cleaned the gutters, I did not need to be home (I had prepaid through an Angie's special) and it was great!
Description of Work: They cleaned out the gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Anne S.
09/2012
5.0
gutter cleaning
+ -1 more
JLM Gutter Cleaning was prompt and efficient.
Description of Work: Gutter cleaning which included the downspouts and complete clean up of debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jose A.
09/2012
5.0
gutter cleaning
+ -1 more
They clean everything up after they leave. The service was more than expected! I am happy with their services.
Description of Work: I purchased a big deal for gutter cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Joshua D.
09/2012
5.0
gutter cleaning
+ -1 more
Overall, I am incredibly pleased with their work. The gutters are flowing again and they were prompt and efficient about the work. They showed up while I was out, took care of it, and left me an invoice. Very straightforward. The next day it rained, we checked the gutters and everything was flowing once again.
Description of Work: I had them clean out the gutters. The gutters had been plugged so badly that water was pooling and overrunning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Maude T.
08/2012
5.0
gutter cleaning
+ -1 more
Besides being about 20min late, I have nothing but good things to say about JLM. They did the job well and quickly and the amount charged was the exact estimate I was given on the phone. When I called originally to request a quote and book the service, I left a voicemail and my call was returned very promptly.
Description of Work: unclogged gutter system and tightened a section of gutter which was falling off
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
Lorraine H.
08/2012
5.0
gutter cleaning
+ -1 more
Fantastic job! They were quick and surprisingly clean considering the job. We plan on using them for all our gutter needs.
Description of Work: Gutters cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Kathleen W.
08/2012
5.0
gutter cleaning
+ -1 more
What a great company to deal with! I contacted JLM through their website and had a response the very next day. Ann was wonderful to deal with! She had me scheduled with an appointment within the week and the guys showed up early morning and completed the job very quickly and professionally. I totally recommend this company and will be using them again in the fall! Thank you JLM!
Description of Work: The services performed was gutter cleaning at my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
James P.
07/2012
5.0
gutter cleaning
+ -1 more
Easy peasy. I emailed JLM through their website and had a response a couple of days later. The email contained the quote, $135, but with the $10 Angie's List coupon, it came to $125. After accepting the quote, we set up a date for service. The crew arrived mid-morning, performed the gutter cleaning very timely. Prompt, polite, punctual, solid service.
Description of Work: Gutter cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
JAMES H.
07/2012
5.0
gutter cleaning
+ -1 more
The service was excellent and they did a fine job!
Description of Work: I purchased a Big Deal for gutter cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
MARIAN D.
06/2012
5.0
gutter cleaning
+ -1 more
They were easy to work with. I found them to be fast, efficient, and professional.
Description of Work: They cleaned all the gutters. They found a potential problem and left a nice estimate in an envelope in my door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Linda G.
05/2012
1.0
gutter cleaning
+ -1 more
I made an appointment with this company for the time-frame of Thursday, between noon and 3 pm, after receiving and agreeing to their estimate. My concern involves a possible leak due to clogged gutters, so I signed up for the company's first available appointment.Today, I sat at home from noon to 4, and the company never showed up or called. I am a consultant who dependson being in the field to make my own money, so I lost hundreds of dollars today...and no one is answering the company telephone.Frustrating, to say the least.
Description of Work: They didn't show up.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from JLM Gutter Cleaning Service
Hi Member, I do apologize as there seems to have been a mix up on our end. The crew had an install that day that took longer than anticipated and I assumed that they had called you to let you know they were not going to be able to make it. I try my best to follow up with customers in a timely manner if for any reason we are not able to make it for our scheduled appointment. Again, I apologize for your incovenience and our lack of communication. Ann
pablo A.
05/2012
5.0
gutter cleaning
+ -1 more
Called them, set up a time over the phone, they showed up when promised and I did not have to be there. When I got home the work was done. They applied the Angie's List coupon even though I had not printed it out and left it for them. Great job, planning to call them again next year!
Description of Work: Cleaned all the gutters in my home (three floors, two levels of gutters)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from JLM Gutter Cleaning Service
Thanks Member! We look forward to working with you in the future! Ann
Daniece M.
04/2012
5.0
gutter cleaning
+ -1 more
Scheduling was easy, and the guys showed up on the right day at the right time. Gutters were clean. The only issue I had was I thought the strainers would be about $3 a piece (like they are at Home Depot), but they actually turned out to be about $10 a piece. I hadn't planned for that - but it was probably my fault for not finding out exactly how much additional it would be ahead of time. I would hire them again.
Description of Work: Gutter cleaned and strainers put in downspouts.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$244
Maureen M.
04/2012
5.0
gutter cleaning
+ -1 more
This was an absolutely great experience. I was quoted $135 and reminded of my $125 coupon by the company so I only had to pay $125. From start to finish it was a great customer experience and I would recommend this company to my friends.
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Cheryl D.
03/2012
5.0
gutter cleaning
+ -1 more
It was a good experience, they called me right back and gave me a price. They scheduled a time to come out within a week and called and confirmed a time frame the day before. Overall a great experience.
Description of Work: Company came on the scheduled date and quickly and efficiently cleaned the gutters of my home.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gutter Cleaning,
Gutters,
Siding,
Pressure Washing
FAQ
JLM Gutter Cleaning Service is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 3:00 PM
Tuesday: 8:00 AM - 3:00 PM
Wednesday: 8:00 AM - 3:00 PM
Thursday: 8:00 AM - 3:00 PM
Friday: 8:00 AM - 3:00 PM
Saturday: Closed
JLM Gutter Cleaning Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, JLM Gutter Cleaning Service does not offer free project estimates.
No, JLM Gutter Cleaning Service does not offer eco-friendly accreditations.
No, JLM Gutter Cleaning Service does not offer a senior discount.
No, JLM Gutter Cleaning Service does not offer emergency services.
Yes, JLM Gutter Cleaning Service offers warranties.
JLM Gutter Cleaning Service offers the following services: Gutter Cleaning: (We remove by hand and gas blower not by flushing) • Oiling • Screening • Gutter Installations & Repairs