Isaac's Moving & Storage

It went very smoothly. My parents were anxious at first, but the movers reassured them that they would be very careful with their belongings. In fact, my mom, was worried about her little glass ornaments and tea cups. The movers showed her how they would pack them and she felt better. Several times during the process, my mom thought of something else she was concerned about and asked the movers how they would handle it. They were so patient with her concerns and even kept a sense of humor as they passed my dad in the hallway and he stopped them to check out the dollys going back and forth to the truck. (To give his approval, of course!) The unpacking went well. Everything arrived in good order. From the planning process with the customer service representative to the moving and unpacking, all went very well. I would definitely recommend this business to my friends and family.

I couldn't have been happier with the way things went. These guys showed up earlier than expected, and finished faster then expected. And the best part was they charged me less than originally quoted. They were fast, efficient, neat, and my wife loved them so all is well in my world.As a matter of fact I just booked them again to move us to our permanent location. I would not hesitate to recommend Isaac's to friends and family!

I couldn't have been happier with the way things went. The guys from Isaac's showed up earlier than expected, and finished faster than expected. And the best part was getting charged less then originally quoted. They were fast, efficient, neat, and my wife loved them, so all was well in my world. As a matter of fact I just booked them again to move us to our permanent home. In conclusion, i would not hesitate to recommend Isaac's to friend and family!!!

The representative came out to check out what needed moving. I e-mailed twice with no response. Not very professional.

I hired issac's to move me from a 4000 Square feet home in New Hampshire to a 4700 Sq Ft home in Maine, 6 hours away. I had heard that moving experience can be so depressing, almost like having a heath in the family, but never knew it first hand till I had to move from a loving home full of fond memories to a new unknown. The Isaac's team made me go through it without having a heart attack. God bless them. Three young men showed up on the day of move, all brilliant, professional and most importantly, EXPERIENCED. The foreman told me he had done this 100 times and his crew had even more experience, very helpful to put my mind at ease...all without being arrogant or upsetting. Later on I found out that Horrane had a mechanical Engineering degree, no wonder how organized and structured he was with a time table and clear strategy. Then it was Marlon Morgan who was wise, comforting, and funny, he even helped me set up my wireless network in new home, real intelligent, helpful, and priceless.. Last, but not least John Manchock who kept telling me, they will take care of everything and watched me carefully when I was freaking out and told me how they will take care of my valuables and I should relax, not pick things up that would hurt my back, and was just the sweetest and kindest man. Three of them did pack my house and loaded a huge truck in 2 days: 173 boxes full of valuable paintings, arts, sculptures, my family ear-looms, irreplaceable pictures and of course, furniture and stuff. They always were kind to my pets and helped me with my dog and cat in my car and made sure I was satisfied with all their packing and met me the following day at my Maine home. They unpacked the truck and set up my office, beds, all furniture and left. I had asked to leave boxes for me to unpack, while they could not know what to do with all. I am almost all done with a few boxes unopened, love my new house and have the 3 awesome gentlemen from Issac to thank for. I called the office and told them that I loved the crew and were prepared to adopt them. :) real great service by unbelievably outstanding professional and compassionate crew! i highly recommend them.

It all went very smoothly. Everything was top notch - from the customer service (Madeline Homsy was so, so helpful) to the move itself - I have had a lot of movers in my day and Pavel and his crew were by far the best - I really have never seen the like in terms of efficiency and careful handling. My belongings are now on the way to England where one of Isaacs affiliates will take over - I am already impressed by the quality of the service I've received on that side of the pond. Lots of moving companies say that they handle international moves, but Isaacs is the only one in Massachusetts that is FAIM certified and that's important - it means that they're specialists and that the people they deal with are also specialists.

Professional and efficient service on the part of the team that packed and loaded our belongings. We had shipments going to two different locations (both long distance), and there was no confusion about what went where. The first shipment arrived well before the estimated delivery date, and everything was in great condition. The team that unpacked at the new location were just as professional and efficient as the team that packed us in Boston.

They were right on time and wrapped everything up. They did a great job and I would recommend them to anyone.

After a verbal estimate for 2 moves from one house to two different locations by the Director of sales Ron Hefez, he sent someone out who did an actual inventory of what was moving to what location. Everyone was extremely professional and worked very fast to get the job done on the first move.We were very please with the job that was completed all be it a small move consisting of mostly boxes, a sofa and a kitchen set BUT it was a 3 story walk up! The guys were great the furniture well wrapped and nothing damaged in boxes..Can't ask for more. Just waiting for the second, larger move in 2 weeks....stay tuned for more news.te 2 move

It went well. They wrapped everything to prevent damage. They were careful so that walls were not dinged up, at both houses. All three were pleasant to talk to and were attentive to all of my requests

The crew was professional in all regards and did an impressive job of moving our many large pieces of furniture.

Could not have been better. On time, fast, clean, careful, and nice. They came in right on the estimate, which was close to half of what other companies estimated. 100% made our move.

It went really well. They were extremely efficient and hardworking. They were very nice.

I chose not to use this company because of the cost

I originally spoke with Tom McKinnon, who prepared the estimate and set me up for my move. I was in the process of selling my townhouse, but did not have a permanent residence to move into...so my belongings were moved to a storage unit down the street. Tom and his team arrived on time. They were friendly and carefully handled my furniture and possessions. Tom sat down with me to review packing options for loose items, and I never felt like I was being price gouged. When we got to the storage unit, they also moved belongings I had in a different locker into the new storage unit. It was sweltering hot outside, but they carried out the work with a smile on their faces. This is the 3rd time I've used Isaac's over the past 10 years, and I plan on using them again for my move to my permanent residence. They are pricier than some of their competitors, but given my previous positive experiences with them, some things are worth paying extra for.

I was in the process of selling a home and buying a new home. Things went faster than I anticipated and I was left tight on time and needed a Moving and Storage company. Isaac's was able to pull it off on short notice. The contact at the main office...Jake, was polite and professional. The moving team was great. Nothing was damaged. I was in such a hurry packing that I didn't label a bunch of boxes. The movers actually remembered were they took the boxes from so they could put them in the appropriate places in the new home. The new house was much smaller. But this didn't seem to affect them. They got everything into the smaller spaces without issue or complaint. A friend of mine is also in the middle of a move and had made arrangements with a different company. The hourly price was cheaper than mine. But they will not be moving for another week or so. So I don't have anything to compare the cost/quality to. It may be possible that although they got a cheaper price that they may not get as good a result. But if I needed these services again, I would give Isaacs a call.

The move was performed on time, however, they damaged an antique chair, acknowledged the damage and then refused to pay for the repairs after saying they would I signed a release under the impression that they would pay for repairs as they had promised, but they never paid and I am out $1,200.00

They were wonderful, quick and got the job done. I would use them again in the future.

We were able to schedule an survey for the move within a few days. Frank came and reviewed all the items we wanted to move and gave excellent guidance. We received the estimate within a few days with excellent detail. The cost was fair and we scheduled the move within two week. The moving team came on time and was courteous and careful with all our possessions. They did an outstanding job of preparing the furniture, pictures, mirrors and other for a four month storage. They were very efficient and completed the job in less time than expected. All my dealings with my service rep, Jake, were outstanding. I received call-backs promptly if I didn't reach on the initial call. The whole process went extremely well and would highly recommend Issac's to anyone planning a move.

Scheduled a local move -- literally one day (24 hours) before the move was to happen -- for a family member. The company was quick to check schedules and rearrange things to make the move possible the very next day. We paid the customary deposit by credit card to contract for the move at the time of the call. When unavoidable circumstances dictated a change in plans on the day of the move -- we realized the move could not happen that particular day -- we called Isaacs. Jake, the service provider who had helped us from the beginning, was quick to respond and arranged for a full refund of the typically non-refundable deposit immediately. We are so grateful to Jake and Isaacs management. They are professional, flexible and responsive. I would recommend them highly. Easy to work with. At this first stage, Isaacs went above and beyond.

This involved a leap of faith having someone pack up our home without us there. Isaac's came through with flying colors. We were quite pleased when we used Isaac's for local moves within the Boston area years ago so we hired once again to bring us back home to Boston. They accurately estimated the weight, were competitively priced, and were very professional. The team went out from Boston, packed everything neatly, left our KS house clean and damage free, and arrived in Boston when promised. The same team had an additional team waiting to unpack everything as promised. It was also comforting that there was NO damage to any goods. It is great to have folks so committed to customer service and treated our possessions like it their own. We would never hesitate to use them again if we have to move homes

Above says it all - they were great [and we have recommended them verbally since then!]

The move went as planned and the cost was very close to the estimate. Nothing was damaged.

They were outstanding in every step of the way.

much smoother than we expected