Sila Heating, Cooling, Plumbing and Electrical

Description of Work: The service was excellent and very professional. Arrived on time. I was told what I needed to do going forward with the boilers and how long they will last. Most differently I would use this company again and I will also tell my friends and family about this company. A great company and excellent service.

Description of Work: Furnance maintenance and replacement of worn part. I also signed up for their annual maitenance agreement.

Description of Work: Silva ad was for a AC tune up. Before I paid to Angie list, I called silva and told him that I have a outside old AC unit which needs tune up as it is not cooling properly. Technician came water sprayed the unit from outside. Left me a estimate that I need new unit for $3200. He did not check gas pressure or lift the AC cover to check the condenser. No I will not use Silva again.

Description of Work: Cleaned and replaced furnance filter.

Description of Work: sila heating and air were quick to respond and the technician was great. He told us what need to be done and alternatives and he was never pushy When ready we will use Sila Heating and air

Description of Work: Our heating system (forced hot water by gas) had not been serviced in a couple of years. We had the $89 maintenance deal from Sila done on this unit. The technician made several adjustments that seemed to improve the system performance. He also replaced a part that he said was likely to fail soon. The additional fix was $150.

Description of Work: Tune up of furnace

Description of Work: I had Sila come do a boiler cleaning/tune up with an Angie's List super deal. The technician did everything expected, in terms of cleaning what could be cleaned, checking everything out & testing the system. He pointed out a number of parts that needed to be replaced, and got his boss out to also look at the system when I decided I wanted a quote from them for repairs or possibly replacement. My two gripes are as follows: 1) he was an hour late from the time of the appointment, which isn't a huge deal - it was in the afternoon, and I understand these guys get held up at jobs throughout the day, but anyway, it happened; 2) they seriously tried to scare me & sell me an entire new boiler, citing both the age of my current boiler, and some pieces that were deteriorating. They did too good a job, because what they ended up quoting me was a significant-enough piece of work that I had two other plumbers out to get separate quotes, both of whom told me I did not need a new boiler, just a few external parts replaced, for significantly less money. The second plumber, when I was telling him the situation, said he had thought it would be Sila from my story - apparently their known for doing this. I get it, it's business, but it also means I won't be using them again. In summary, I was happy with my Angie's List coupon, and happy with the service provided per the coupon, but not thrilled with the overall experience because of them trying to sell me a new boiler that I don't need.

Description of Work: Prompt, courteous service.

Description of Work: Cleaned and checked heating system. Performed necessary repairs. Purchased 3 year maintenance plan.

Description of Work: This is my second time using Sila and again we had anther great experience. My water heater was leaking and they determined that it had to be replaced. They did the work all in one day and were very professional. It's hard to find service companies of Sila's caliper because very few exist. The men who performed the work were very professional and the office staff made sure to make my call a priority due to the leaking water. I highly recommended Sila to people who value great service and professionalism. Might not be the cheapest company but their work and expertise are well worth it.

Description of Work: furnace tune up done carefully and well

Description of Work: I bought the $89 furnace clean-up deal from Angie's List. They came and cleaned my gas furnace and did a very good job at it, except that they forgot to plug back a capacitor wire during the safety checks so I was without heat until the next morning when I noticed it.

Description of Work: annual boiler checkup and tune

Description of Work: Such a deal! I knew I needed to replace my hot water heater, so I was thrilled to see the coupon. I have already used Sila again to service my furnace.

Description of Work: They installed a 40 gallon hot water heater. The technician did a good job. However, the salesperson at the company tried to pressure me to upgrade to a 50 gallon tank for $300 more. This was completely unnecessary and isa blatant example of "bait and switch".

Description of Work: I purchased a new heating system from Silas this year and was so impressed with the quality of service that I decided I would replace a hot water tank from them . In Sept. I called the office and gave them the necessary information they requested. Sure enough the water heater was delivered and installed by a professional, courteous, man. He removed the old hot water heater' I called Silas to find the correct filter for my furnace , as it was not available at local stores. They had the filters shipped to me in a few days . They are courteous, prompt, truthful and I highly recommend them to anyone who does not want any headaches. In fact , I did recommend them to a neighbor . Thanks for your service.

Description of Work: serviced AC with Angies list coupon

Description of Work: We had a cleaning done and it was straight A s. The Tech. was well trained, professional, pleasant and did his job flawlessly.We needed parts so he put them on order. He was not available to put them in. The company sent someone who did not know how to put the parts in or get the furnice working.. He spent a long time on the phone trying to get instructions on how to fix the furnice. I finally got on the phone and asked that they seng someone with expierence and knowledge.I did not feel comfortable in my home with an unqualified tech. I kept feeling things would go wrong and we would end up with carbon manoxide. We should not have been put through that.I was very worried and felt bad for the replacement tech as he felt uncertain and tried to pretend he knew what he was diong as he called to find out how to do it. Shame on Sila I would much rather have waited for a qualified person. That is why my ratings look odd 1st call great. 2nd awful should not have happened. The office did help when they realized it was truly over this mans head.

Description of Work: Sila came out two times to repair our relatively new AC (which never functioned adequately when installled by someone else). Unable to repair it after 2 calls, Sila suggested we buy a whole new system for an estimated $15,000. At that point, we asked yet a third party to come in, who ultimately fixed the existing AC system, for $1000. The Sila repairmen were very professional in their demeanor; they simply gave up too early and apparently did not have the expertise to get our system running.

Description of Work: I purchased a big deal for 50% off Furnace or Boiler Clean and Check!

Description of Work: cleaning, etc.... of furnace for start up in Fall and shut down of A/C system for the winter

Description of Work: The technician came out to clean/inspect the AC system - he was here on time, was very professional and did a good job. As a result of his work in the basement, the pilot light on our water heater went out and could not be restarted. The original technician came back out to help get it started, which he did at no additional cost. Unfortunately, it went out again, so the company sent another team to inspect the issue. We ended up needing a new pilot light which they installed and then did a full check to be sure it stayed on. They charged for the labor and equipment, but removed the service call fee since the issue could have resulted from them servicing the AC. They were a pleasure to work with.

Description of Work: Service person was polite and very thorough. He found serious problems my former HAVC people didn't bother to look for or address as being potential problems. These should have been addressed 4 years ago when they installed the system. I feel I got a very fair price to repair the damage caused by my former HVAC people's poor service. I also bought a 5 year tune-up (2x year) plan and a 5 year parts and labor warranty for what it would have cost for just the service plan at my former HVAC Co.