Sila Heating, Cooling, Plumbing and Electrical

Description of Work: Clean air conditionerEcellent

Description of Work: replaced water heater

Description of Work: They did an air conditioner tune-up.

Description of Work: They gave our boiler a tune up.

Description of Work: replaced hot water heater.

Description of Work: They came for my Big Deal coupon of "$89 A/C Turn-On, Tune-Up, and Inspection."

Description of Work: Serviced air conditioner and replaced 5 inch filter (extra charge).

Description of Work: Tune up of gas heating system

Description of Work: installed new heat/hot water system

Description of Work: Showed up, did a thorough inspection of our home to install AC. Never heard back with a quote. I called to speak with the sales rep and he said he would get back to me at end of day, never heard. I am sure they do good work but in my case they did not follow up so I can't give them a good grade.

Description of Work: Cleaned AC

Description of Work: I requested an a/c tuneup, He did the "tune up" and told me my system was in poor condition and didnt know how it was working? It was working fine until then, just had some clogging that he resolved. The died! I called another company who was fabulous! Replaced a part and my system is fine and working terriffic again. Obviously this person was not very knowledgeable, and was using a "scare tactic" to have me replace my A/C? Not a professional way to do business.

Description of Work: 90 degree weather in Boston area 7/5. Upon arriving hoe discovered our central a/c system was pushing out warm air from the room vents. Called Sila and lucked out with one of their technicians being nearby helping another customer. From my initial phone call to Sila their technician arrived at my home less than 45 minutes after my initial phone call. Tech ID'd the problem, quickly installed the needed part and now we're up and running with nice cool air. Technician was terrific, very knowledgeable and to boot I got a $30 discount for using Angie's List to find this company. Great job guys! You're the first I'll call when I have an a/c problem.

Description of Work: I purchased a Big Deal for $89 for A/C Tune-up & Inspection!

Description of Work: tune up of AC system

Description of Work: tuneup of a/c

Description of Work: I requested a quote to update a 25 year old central AC system - not original to the house. 2 nice,professional sales guys arrived, looked everything over said they'd write up a quote in a few days. That afternoon I get a call that says they have 3 price levels for me ranging from - $20k - $12K. They had nothing in writing but I asked to receive. They could not describe the differences in equipment of what the various price levels would provide. They showed me a list of people's names that have purchased from them. But after a lot discussion, the names were people that purchsed from their predessor too (a company they purchased). None of this felt right to me. I ended up purchasing a new system for $9,600 from a competitor.

Description of Work: We now know that we have an old/specialized system and Seally could not turn-on or tune-up our A/C but offered a full refund right away. Based on how they handled things, we would highly recommend them.

Description of Work: I used Sila Heating & Air Conditioning to check, clean and oil the AC unit.

Description of Work: Furnace check - fulfilled promise of a coupon I bought from Angie's List.

Description of Work: Had furnance inspected for upcoming winter.

Description of Work: Peter was the technician who serviced my HVAC system this spring. Awoke the other morning to a non functioning thermostat, I was going to leave a message in the routine answering number but the phone message system was full. I called on Monday and Peter was here that afternoon to put in a new thermostat. Peter came again for this call. He is pleasant and personable and all is back and running. Thank you Sila.

Description of Work: Technician was personable and friendly. Was methodical and professional in performing the preventive maintenance on our central A/C unit. He answered my questions and ensured that the service work was complete.

Description of Work: I have been using Sila for almost two years; and, last Fall I purchased a service contract after the annual tune up. In January, I awoke to a freezing house with just a few hours before I had to leave for an all day conference where I was presenting 3 events!! I had about 2.5 hours. I called Sila, explained what ha happened, and they promised to be there within 3 hours; so I arranged to leave a key for the repair person. The truck pulled up as I pulled out of the driveway, and I returned to a warm house that night!! Thanks, Sila!.

Description of Work: For a company to expect to be paid to provide an estimate for their work is the height of arrogance. Do they want the work or not? It is not enough to apply the required fee to the cost of doing the work, should you choose to go with them. Company after company is willing (and eager) to come and talk with potential clients about their recommendations about retrofitting AC into an old house, and they are willing to provide an estimate--without charge. Silas will offer only a free estimate of the cost of the AC condenser, and nothing else. Since the potential cost of a new furnace and new duct work could be the largest portion of such a retrofit, it is absurd to expect potential clients pay to find out what the work might cost. They may do good work once they're there, but who knows? They represent a terrible business practice.