Sila Heating, Cooling, Plumbing and Electrical

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!

Business highlights

35 years of trusted experience
LGBTQ+ Friendly
Emergency Services Offered

Services we offer

Heating & A/C. Furnaces. Dual Fuel Systems. Oil Furnaces. Boilers. Hydronic Heating. Zoning Systems. Dehumidifiers. Media Filters. Humidifiers. Water Heaters. Ventilators. Hepa Filters. In Floor & Under Floor In Wall Heating. Water Cooling Systems. Water Source Heat Pumps. Gas Piping. Generators. Ductless Mini Split. Tankless Water Heaters. Unit Heaters. Commercial Equipment.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.75,202 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
4%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 4926-4950 of 5202 reviews

Ronald S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Done fast
Description of Work: Check air conditioning unit, replace filter.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, We appreciate your review! The technicians who go out to your home are trained to be efficient and thorough when servicing your HVAC systems. Their training, along with the equipment that they use is top of the line and factors into the cost of our services. We hope to take care of everything so that you will not have to worry about it in the future! Thanks again for your review, keep us in mind during your next service call! Sincerely, Emily Customer Service Support

Paul M.
06/2014
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: I thought I had purchased a toilet tune up and water tank flush. I was told that the package wasn't really designed for the toilet tune-up and that was added in as part of this deal. In any event, on site I was told they would only look at one toilet and that the toilet was too old to be serviced. I was also told hot the water tank had too many issues to be flushed. All in all, the gentleman was very knowledgeable and his time was appreciated but the only service I actually received was a list of things that I could pay for and this company could come back and do for me.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Thank you very much for your review, we appreciate your time and thought into writing one for us. We are sorry that you were not able to use everything on the deal that you purchased. Hopefully it was an opportunity to hear what the technician had to say and that he was able to provide helpful recommendations on your system. Sila technicians go through a lot of training to provide you with knowledgeable solutions while being professional and giving you quality service. We hope you keep us in mind for any of your HVAC needs! Best, Emily Customer Service Support

david K.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A well informed person came to give an estimate. He was professional and a nice person to work with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, We are very pleased to hear that you had a good experience with Sila. We pride ourselves on customer service, and it is great to hear our rep was kind and professional. It is a pleasure to do business with you and we look forward to working with you in the future. Thank you so much for reviewing us! Best, Emily Customer Service Support

Eric T.
06/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: The Sila Tech checked our AC unit, turned it on, and made sure everything was working properly. He was courteous and professional and wore covers over his boots when he was in the house. He offered to put in a drain catch on the AC unit that we could clean out with a brush. We had issues at our old place with the drain clogging so we decided to put it in. I think it was a good idea overall, but it was an off the cuff decision and it seemed a bit overpriced for what it was (thus the B on price). I didn't have a chance to do a price comparison so maybe that is the going rate. In any case, we were happy with the service overall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Thank you very much for your review! We are happy that you had a good experience with us overall. Our technicians are knowledgeable and experienced dealing with HVAC systems, we put them through a lot of training to provide you with a great service. We don't want you to worry about anything, from repairs in the future, to the clean-up right after our visit, we go out of our way to avoid you doing any extra work. We hope to do business with you again in the future. Sincerely, Emily Customer Service Support

Barbara S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I used a discounted special price for a furnace tuneup and was pleased with the service. However, I did not use them for an emergency I had over a weekend because they were far more expensive than others.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, It is great to hear that you were able to take advantage of a discounted price on our services. While our prices are on the higher end, it accounts for all the training our technicians go through along with the responsiveness of our customer service team. We don't want to provide you with a "quick-fix," but repair your system with long-term solutions in order to avoid emergency situations in the future. Thanks again for the review, we hope to do business with you again. Best, Emily Customer Service Support

maria C.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$89

Nancy O.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: replaced water heater parts.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$425

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, We appreciate your review! Sila offers quality repairs on HVAC systems and our technicians are knowledgeable and experienced. We hope that your new parts are treating you well and your water heater lasts you a long time! It was a pleasure to do business with you, please keep us in mind during your next service call. Best, Emily Customer Service Support

annmarie C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Heating system tune up. No other work was needed at that time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, It's wonderful to hear you had a good experience with us! Thanks for doing business with us, we appreciate your review. Customer Service is a priority of Sila's so we value all the feedback we get in order to grow and improve our services. Please keep us in mind during your next service call! Best, Emily Customer Service Support

RICHARD M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Great company with a very competent workforce. This is the second year in a row I have used them and expect to continue doing the same every year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Thank you so much for the great review! Every function of our business strives to provide you with great customer service and we are happy to hear you have had good experiences with us! Our technicians are well trained and are very knowledgeable in the field. We appreciate your loyalty and look forward to your next service call! Best, Emily Customer Service Support

jane L.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A/C the entire house which was built in1925 without disrupting walls etc. it was neat and totally effective- amazing to watch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, We are so happy that you had a good experience with Sila. We pride ourselves in quality installations and repairs and are happy that you saw the outcome of our installations. The equipment we use is perfect for older homes and our technicians are very experienced in that area. We take care of everything, so that you don't have to worry about it! Thanks for your review, we at Sila appreciate it! Sincerely, Emily Customer Service Support

WILLIAM B.
05/2014
5.0
plumbing
  + -1 more
.
Description of Work: Replaced toilet system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, We at Sila are so happy to see your review! Thank you for thinking of us so highly and for taking the time to review our services. It was a pleasure doing business with you, please keep us in mind during your next service call. Sincerely, Emily Customer Service Support

Elizabeth B.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I applied for the deal for A/C spring checkup for $89. Then I also took the hot water heater flush for $38. My hot water heater's anodes were all rusted out so they replaced them for $664. The technician seemed professional and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$753

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, We are happy to see that you took advantage of our Angie's list deals. Our technicians are very experienced and professional. We provide quality installations and repairs that go along with our customer service. Our dependable and friendly team here at Sila are always willing to help ensure you are relaxed and comfortable in your home. Sincerely, Emily Customer Service Support

Russell R.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned the oil boiler, oil filter and tuned the boiler. Easy to work with and no problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Thanks so much for all the A's!!! We are pleased to hear that you had a good experience during your last service call. Sila Heating & Air Conditioning provides a dependable service so that you don't need to worry about anything! It was great doing business with you, please keep us in mind in the future! Sincerely, Emily Customer Service Support

Gail G.
05/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Thank you for your review. Our goal at Sila is to provide a thorough and efficient service in order to keep you comfortable in your home. The technicians we send to your home go through a lot of training so that they are knowledgeable and experienced in servicing your HVAC systems. Please contact us if you have any further questions about our services or would like to schedule a service call with us! Sincerely, Emily Customer Service Support

Holly N.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tune up of two air conditioner condenser units. Diagnosed and replaced a defective circuit board in one of the units.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, We really appreciate the review you gave us! Maintenance and inspection of your system is important so we can catch the things that need repair and avoid emergency situations in your home! We do provide 24 hour emergency service, but our ultimate goals is to provide solutions before the problem starts! It was a pleasure doing business with you, keep us in mind during your next service call! Sincerely, Emily Customer Service Support

Katherine C.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Clean furnace and check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, We at Sila strive for straight A reviews and appreciate your generosity! We take great strides to provide a professional service that is punctual and reliable. Our technicians provide thorough maintenance and inspections so that you won't need to worry about a thing! Please keep is in mind for your next service call. Sincerely, Emily Customer Service Support

Vincent O.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed central a/c. Exceptionally well.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,000

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Thanks so much for all the A's! We are happy to hear that you are enjoying your new AC system! We provide quality installations and repairs along with customer service that goes unmatched. Now that we are experiencing the hot days of summer, it's great that you will be cool and comfortable in your home! Sincerely, Emily Customer Service Support

Jon H.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Thanks so much for your review! As we continue to grow our business, we look to reviews from customers, like you, to improve our services! As we enter into the hot months of summer, please keep us in mind for your next service call! Best, Emily Customer Service Support

Jen Z.
05/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a Big Deal for a furnace, boiler, or heat pump tune-up. The technician did everything just as expected. Everything turned out good.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, It is great to hear about the experience you had using the Angie's List deal. It is wonderful that you were able to take advantage of the deal, and hope you keep us in mind for your next service call! As the hot summer months approach, we can service your AC systems too! Best, Emily Customer Service Support

Lingling L.
05/2014
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Thank you very much for your review. As you indicated, our prices are on the higher end. This is to account for the quality of installations and repairs we provide, along with the best customer service around. As our business grows, we continue to look for ways to better service your HVAC needs. We hope you keep us in mind in the future. Sincerely, Emily Customer Service Support

Chi C.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a Big Deal for $89 for an A/C turn-on, tune-up & inspection. It was fine. They were quick and very detailed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Thank you so much for taking the time to review us! We are happy to hear that you had a good experience using Sila Heating & Air Conditioning. Thank you for taking advantage of our "Big Deal." In addition to our unmatched customer service, we also provide quality installation and repairs. Please keep us in mind in the future, we hope to do business with you again. Sincerely, Emily Customer Service Support

Karen C.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Thank you for reviewing us, we appreciate your time and business. At Sila, we strive to provide high quality installations and repairs as well as customer service. We are happy to see that you have experienced this, please keep us in mind in the future. Sincerely, Emily Norris Customer Service Support

Joan C.
05/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Flushed the hot water tank (Angie's List coupon) and replaced the relief valve since there was a lot of build up. He answered all my questions and was very helpful. I would use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Thank you for sharing your experience with us. We are happy to hear you had a good experience with Sila Heating & Air Conditioning. Please keep us in mind in the future. We appreciate your business. Sincerely, Emily Customer Support Team

Bill D.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Putting in a hi velocity AC system is a strength of Sila. Good responsiveness, nice employees and good quality workmanship.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, I am happy to hear you had a good experience working with us on your recent high velocity installation. Installing high velocity air conditioning is one of the strengths at Sila Heating & Air Conditioning. While we may not be the cheapest company, we provide services that are worth the cost with our dependable, high-quality customer service and installations. Sincerely, Emily Customer Service Support

Karin C.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced our central air unit. Technicians arrived at the house early. They were professional and personable. Made recommendations for better overall operation of the A/C unit but wasn't pushy. Very pleasant experience. I would definitely recommend using them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, We are happy to hear that you had a pleasant experience working with our team. We take pride in being on-time, having personable and knowledgeable employees to provide you with the quality service you are looking for. Please keep us in mind in the future. Sincerely, Emily Customer Service Support

Contact information

12 Manison St Ste 4, Stoneham, MA 02180

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
4271C
Trade License Locale
NH
Trade License Authority
New Hampshire Bureau of Building Safety & Construction - Mechanical Safety & Licensing Section
Trade License Expiration
01/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Lighting,
Drain Cleaning,
Generator,
Home Warranties,
Drain Pipe Installation,
Deck Maintenance

FAQ

Sila Heating, Cooling, Plumbing and Electrical is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 6:30 PM

Tuesday: 7:00 AM - 6:30 PM

Wednesday: 7:00 AM - 6:30 PM

Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 6:30 PM

Sila Heating, Cooling, Plumbing and Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Sila Heating, Cooling, Plumbing and Electrical offers free project estimates.
No, Sila Heating, Cooling, Plumbing and Electrical does not offer eco-friendly accreditations.
No, Sila Heating, Cooling, Plumbing and Electrical does not offer a senior discount.
Yes, Sila Heating, Cooling, Plumbing and Electrical offers emergency services.
Yes, Sila Heating, Cooling, Plumbing and Electrical offers warranties.
Sila Heating, Cooling, Plumbing and Electrical offers the following services: Heating & A/C. Furnaces. Dual Fuel Systems. Oil Furnaces. Boilers. Hydronic Heating. Zoning Systems. Dehumidifiers. Media Filters. Humidifiers. Water Heaters. Ventilators. Hepa Filters. In Floor & Under Floor In Wall Heating. Water Cooling Systems. Water Source Heat Pumps. Gas Piping. Generators. Ductless Mini Split. Tankless Water Heaters. Unit Heaters. Commercial Equipment.

Contact information

12 Manison St Ste 4, Stoneham, MA 02180

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM