Sila Heating, Cooling, Plumbing and Electrical

Description of Work: No services performed because they could not honor the deal as my current water is 50-gallons and additional plumbing costs would apply. The person I spoke with suggested I request a refund.

Description of Work: I called to schedule an initial visit to evaluate the installation. On the date of the schedule visit, the company called to indicate that they could not make the appointment and asked to reschedule. We rescheduled for another date and the service advisor arrived on time on the second date. It was explained that the $1499 deal was for a 9000 btu internal unit to be installed on an outside wall where the piping goes straight out the wall to the outside and down to the external unit. My specific installation is located in the basement and would be on an inside wall and because the piping would need to go up above the foundation and then out, it would require the additional installation of a pump to properly remove the condensation. Also, the 9000 btu unit would not be sufficient to cool the size of the room. The technician recommended size of the unit to be 12000 btu to effectively cool the room. All of the extras raised the price of the project to $4480. Although this was a discounted quote, it is still far above my budget for completing this project. Therefore, we are requesting a refund of the $1499.00 Thank you. David Lee

Description of Work: Tuned up my modern heater and cleaned it out. Did a nice job.

Description of Work: They changed my whole AC system. They were excellent. Actually the first machine they installed failed within days. They simply changed it and put another new one. This one worked perfectly through the summer of 2014.

Description of Work: They cleaned furnace and did the inspection. The guy who came was nice and informative.

Description of Work: Inspection and cleaning of boiler.

Description of Work: drain water heater

Description of Work: Refused to honor voucher. Did not do the service.

Description of Work: as on the list

Description of Work: Service was decent but charged me over 600.00 for a wireless thermostat. I can buy one for 179.00 and it takes fifteen minutes to install

Description of Work: Sila heating performed a maintenance check of our gas heating system. They were flexible in their scheduling, prompt and very professional.

Description of Work: They got my heating system back up and running and in the process found a potential proble that will bear watching. Totaly satishied with their professionalism and service.

Description of Work: I purchased an Angies List big deal for a furnace tune up. The provider accomplished that task, and also recommended getting my ignitor replaced as preventative maintenance. The service man did a great job, was thorough and efficient, arrived right on time, and was even careful about not tracking snow into the house.

Description of Work: tune up

Description of Work: heating.

Description of Work: Checked up on furnace, found issues due to age, helped with replacement options, HEAT loan authorization, etc.

Description of Work: I had the furnace cleaned at the end of January. Not much of a bargain when the tech discovers you need a multitude of repairs. Since the estimate was not totaled, I mistakenly underestimated the cost of the repair. The original tech also knew I had recently spent a large amount of money on a driveway replacement, I could not help but feel he felt I would replace my entire plumbing and heating system. Specifically, the furnace and water heater. The first tech was supposedly stuck in Hawaii for weeks, therefore a second tech arrived for the repairs to the furnace. I was told this would take 4 hours. Upon arrival, the tech immediately told me I needed a water heater and he could do it right now, it was 1pm. There was nothing emergent regarding the heater, it was not leaking, cracked, and should a replacement been needed this should have been mentioned during the cleaning. I got a price and RAN upstairs. After an hour, the tech appeared with the invoice, I was perplexed having been told this was a longer appointment and that Carbon monoxide would build up in my basement without these repairs. I do have detectors. Upon questioning the tech told me, he was told to collect that much. When I produced the estimate, he negotiated a lower price and left. OBVIOUSLY did not need all those repairs......I cannot help but feel he would not pull this on a male homeowner!!!!!!!!!!! I called Sila and spoke with someone named Jake very unresponsive.

Description of Work: I purchased a big deal for them.