Sila Heating, Cooling, Plumbing and Electrical

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!

Business highlights

35 years of trusted experience
LGBTQ+ Friendly
Emergency Services Offered

Services we offer

Heating & A/C. Furnaces. Dual Fuel Systems. Oil Furnaces. Boilers. Hydronic Heating. Zoning Systems. Dehumidifiers. Media Filters. Humidifiers. Water Heaters. Ventilators. Hepa Filters. In Floor & Under Floor In Wall Heating. Water Cooling Systems. Water Source Heat Pumps. Gas Piping. Generators. Ductless Mini Split. Tankless Water Heaters. Unit Heaters. Commercial Equipment.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.75,202 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
4%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 4726-4750 of 5202 reviews

Lovell P.
04/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They took less than a cup of water from my water heater. I paid $89 for 30 seconds of work. Complete waste of time and money.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
punctuality
5.0

$89

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie`s List Customer, We are sorry to hear that you did not see value in the Angie's List Big Deal promotion you purchased. We always try to put our best foot forward and provide our customers with the best service possible. A preventative cleaning on your water heater will keep the comfort in your home consistent and avoid any emergencies regardless of how long the actual cleaning of the system took. We appreciate your review as we do learn something new from every customer experience. Best, The Sila Team

Christopher G.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Background: I was already a SILA customer having purchased two of these units several years ago. |I wanted to purchase this unit to replace an A/C only unit in my wife's home office. The older unit would go to one of our bedrooms. |The price on the deal was actually the price of the unit alone - all the installation and profit were taken out. One of the representatives explained that that March is a very slow month. In order to keep their employees busy (not laid off) they were offering the deal. | |The deal: so when the rep came to the house we discussed an earlier quote for a much larger unit with three heads. After some discussion he made me 'an offer I could not refuse' on the larger unit, the three heads and full installation. |The installation took place the next day! |They did a great job at a superb price. |Lesson learned: buy A/C equipment in March!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,880

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List Customer, Thank you so much for taking the time to provide us with a positive review! We are pleased to hear that you to supply the added comfort in your home in a timely, efficient, and professional manner. It is our goal to make each customer happy and show appreciation for repeat customers like yourself. It was a pleasure to do business with you and we hope you enjoy your new system for years to come! Best, The Sila Team

RUBY H.
04/2015
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: Installed new Lennox HVAC system. Installed new gas furnace, new air conditioner and evaporator coil,digital programmable thermostat,vented gas and electrical connections and provided all transitional sheet metal material.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,600

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List Customer, Thank you so much for taking the time to provide us with a positive review! We are pleased to hear that you had a good experience with your HVAC replacements. We are glad we were able maintain the comfort in your home in a timely, efficient, and professional manner. It is our goal to make each customer happy and make stressful situations as easy as possible. It was a pleasure to do business with you and we hope you enjoy your new system for years to come! Best, The Sila Team

Marnie F.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List Customer, Thank you for taking the time to review our company! It was a pleasure to do business with you and hope that you will consider us again in the future. Best, The Sila Team

Sage T.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List Customer, Thank you for the great ratings across the board! It was a pleasure to do business with you and hope that you will consider us again in the future. Best, The Sila Team

Karen M.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace cleaning and check up. This work was done professionally and in a timely fashion, but I reduced the rating because the parts identified as needing replacements on a future visit were never ordered or followed up by silva as we requested.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie`s List Customer: Thank you for taking the time to rate our company and share your experience with us. We appreciate the kind words regarding the professionalism we provided you with during the annual cleaning inspection of your heating system. The annual cleaning is a great way to prevent any emergency situations from occurring. We apologize if we have dropped the ball in any way regarding any follow up work and recommended replacements. We certainly do our best to provide a top of the line experience and communication is key at Sila. If you would like to revisit these recommendations I would be happy to have my Service Manager reach out to you to address these issues right away. Please do not hesitate to call us and we would be happy to continue to service your HVAC equipment. Best, The Sila Team

Jon J.
04/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Anode rod was also replaced and felt the rice was fair and the service was professional. I did not solicit any other bids for the anode rod replacement, so don't have a baseline on the value for that service. However, it had been 7 years since the water heater was put in the house, so it seemed reasonable

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie`s List Customer, Thank you so much for taking the time to rate our company. We hope you found value in the top of the line service we try to provide each and every customer with from the time they schedule the appointment until the end of service call. We hope the repair we made to your water heater has helped maintain the comfort in your home! Best, The Sila Team

Dado V.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They fixed my air conditioner.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
punctuality
5.0


Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie`s List Customer: We are sorry to hear that you were not completely satisfied with the service call you had with us awhile ago. Sila is certainly not the cheapest company but we pride ourselves on providing top of the line service as well as top of the line equipment that should last you for years to come. We do our best to provide our customers with a high end service. We hope the repairs we made are serving you well and if you maintain your equipment that you choose to do so with Sila. We appreciate your business and the time it took to provide us with your review. Best, The Sila Team

Dena B.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did a check of our furnace gave us a quote. We opted to use a handyman friend instead a much lower price.

Rating CategoryRating out of 5
quality
4.0
punctuality
4.0


Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List Customer, Thank you so much for taking the time to review our company! We value our customers and work hard at all levels of our company to ensure that you are safe and comfortable in your home. We are happy that you chose Sila to maintain your equipment and avoid any emergency situations. We hope the replacement with your handyman went well and we hope to service you in the future. Best, The Sila Team

Sarah L.
04/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair, wells
  + 2 more
unknown
Description of Work: Sila did the maintenance on the furnace and convinced us we needed to buy a maintenance contract. Then, coincidentally, our hot water heater died the day of the furnace appointment. We got another quote that was even higher to replace the hot water tank. (When did Hot Water Heaters go from $800 to $2,500!!??) So we went with Sila - they had the unit in stock and were able to install it very quickly. Sila is incredibly professional and responsive. If they only did sump pumps it would be one-stop basement shopping!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List Customer, Thank you so much for taking the time to provide us with a positive review! We are pleased to hear that you had a good experience with your HVAC replacements. We are glad we were able maintain the comfort in your home in a timely, efficient, and professional manner. It is our goal to make each customer happy and make stressful situations as easy as possible and we hope you found value in that. We assure you that the service plan you purchase will provide you with peace of mind and avoid paying for large repairs or service calls. It was a pleasure to do business with you and we hope you enjoy your new system for years to come! Best, The Sila Team

Julie K.
04/2015
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: They installed a ductless AC unit in my sunroom. It works perfectly & they were awesome! It was such a great deal too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie`s List Customer, Thank you for taking the time to provide us with this review. We are glad we were able to provide you with a heating & cooling solution for your sun room to maintain the improve in your home. We appreciate your business and hope we can be your go to service provider for all of your HVAC needs. Best, The Sila Team

Peter H.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The technician, John, provided excellent service. He inspected and cleaned our gas boiler and made a number of recommendations that I will follow. He also looked at our AC unit and gave me suggestions on how to change the filters on a regular basis. I was very impressed by the professionalism and high quality of service that he provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List Customer, Thank you for the high ratings and kind words regarding our services! We are proud of the quality of our work that our technicians provide our customers, as well as the customer service that goes along with it. We will be sure to pass the kind words along to our technician. We are happy to hear that we were able to clean your heating system and provide you with advice on ways to maintain your HVAC equipment. We hope to service you in the future! Best, The Sila Team

Paul R.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie`s List Customer, Thank you for taking the time to review our company! We greatly appreciate any customer feedback we receive as we can grow and learn from every customer experience. We appreciate your loyalty as a customer and hope the service plan coverage you have provides you with peace of mind. We are happy to provide you with an annual inspection on your equipment which is covered under your service plan to avoid emergency situations but if and if and when those situations do occur you are fully covered. We hope to continue to service you for years to come! Best, The Sila Team

Doug T.
04/2015
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List Customer, Thank you for taking the time to review Sila Heating & Air Conditioning, we appreciate your review! We ar glad you took advantage of one of our great Angie`s List Big Deal`s. We hope that you keep us in mind for your future HVAC needs. Best, The Sila Team

Kirsten J.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Just the service offered in deal with estimate of future work.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie`s List Customer, We are glad you were able to take advantage of one of our great Angie`s List Promotions. We try to provide a top of the line service to all of our customers and are thrilled to hear that you would use Sila in the future. We appreciate our customers and try to recommend the best solutions to maintain comfort in their home. We may not be the cheapest company but we can assure you that you will receive top of the line equipment and solid installation (no short-cuts ever taken) from a company that will stand behind their work and give the customer service that you deserve. We look forward to servicing your equipment in the future. Best, The Sila Team

Anthony S.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixed furnace. Quick response. Quick repairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List Customer, Thank you for reviewing our company! We are glad to hear that we were able to repair your heating system in a timely and professional manner. Maintaining the comfort in our customers home is our top priority. We hope you found the value in our services are happy to hear that you were left satisfied and hope you will consider using Sila in the future. Best, The Sila Team

Vincent H.
04/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Performed a hot water tank draining and check-up as well as a toilet check-up as part of an Angie's list special. Service person was exactly on time, did what was promised, answered all questions, and provided information on the new hot water tank standards that will be coming into effect in the near future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List Customer, Thank you for taking the time to review Sila Heating & Air Conditioning, we appreciate your review! Getting a tune-up on your water heater is a great way to pro-long the life of your system and avoid emergency situations. We always try to go the extra mile and educate our customers on ways to maintain their equipment so they get the most efficiency out of their equipment. We hope that you keep us in mind for your future HVAC needs. Best, The Sila Team

JoAnn H.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Craig was here promptly at 7am, which was early. It was for a Furnace - Heating System Check up. He explained everything and made recommendations with no pressure. Thankfully, all is ok with our heating system, but we would definitely consider them if we do have a problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List Customer, Thank you for the high ratings and kind words regarding our services! We are proud of the quality of our work that our technicians provide our customers, as well as the customer service that goes along with it. We are happy to hear that we were able to clean your heating system and help avoid any emergency situations by being pro-active with an annual maintenance. We appreciate your business and hope to service you in the future. Do not hesitate to reach out if you wish to pursue any repairs! Best, The Sila Team

Maria M.
04/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: replaced water heater. smoothly.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie`s List Customer, Thank you for taking the time to provide us with this review. We are glad we were able to provide you with a new and improved water heater to maintain the comfort in your home. We may not be the cheapest company but we can assure you that you will receive top of the line equipment and solid installation (no short-cuts ever taken) from a company that will stand behind their work and give the customer service that you deserve. We hope to service all of your HVAC equipment in the future. Best, The Sila Team

Samer M.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List Customer, Thank you for reviewing our company! We are happy to hear that you were left satisfied and that we could repair and service your HVAC system for you. We hope that you will consider us again in the future. Best, The Sila Team

Rick R.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed a new furnace. Did a bang-up job. Price is the one place where I thought about marking them a little lower, but I agreed to it and I'm happy with the work so I can't complain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List Customer, Thank you so much for taking the time to provide us with a positive review! We are pleased to hear that you had a good experience with your furnace replacement. We are glad we were able maintain the comfort in your home in a timely, efficient, and professional manner. It is our goal to make each customer happy and make stressful situations as easy as possible. It was a pleasure to do business with you and we hope you enjoy your new system for years to come! Best, The Sila Team

Amarnath N.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I purchased a Big Deal from this provider for an oil furnace tune-up.
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie`s List Customer, Thank you so much for taking the time to rate our company. We are glad you were able to take advantage of one the Angie`s List Big Deal we were running. We hope you found value in the top of the line service we try to provide each and every customer with from the time they schedule the appointment until the end of service call. We hope we have helped maintain the comfort and warmth in your home! Best, The Sila Team

Rick H.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List Customer, Thank you for the great ratings across the board! It was a pleasure to do business with you and hope that you will consider us again in the future. Best, The Sila Team

Bill K.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed a high velocity AC system in my house. I may have paid more than I should have but the work was very professional and neat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie`s List Customer, Thank you for taking the time provide us with your review! . We truly pride ourselves on providing top of the line service and we are so glad to hear that you felt the investment you made with us was worth it. We greatly appreciate your business and hope that the Unico and Lennox high velocity system is performs beyond your expectations this Spring and Summer season. Sila may not be the cheapest company but we do promise to provide top of the line service, a clean and seamless installation, and customer service which can easily get lost in any service industry. We assure your home will have the added comfort it was missing for year to come! Best, The Sila Team

GLORIA M.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List Customer, Thank you for reviewing our company! We are happy to hear that you were left satisfied and that we could service your HVAC system for you. We hope that you will consider us again in the future. Best, The Sila Team

Contact information

12 Manison St Ste 4, Stoneham, MA 02180

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
4271C
Trade License Locale
NH
Trade License Authority
New Hampshire Bureau of Building Safety & Construction - Mechanical Safety & Licensing Section
Trade License Expiration
01/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Lighting,
Drain Cleaning,
Generator,
Home Warranties,
Drain Pipe Installation,
Deck Maintenance

FAQ

Sila Heating, Cooling, Plumbing and Electrical is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 6:30 PM

Tuesday: 7:00 AM - 6:30 PM

Wednesday: 7:00 AM - 6:30 PM

Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 6:30 PM

Sila Heating, Cooling, Plumbing and Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Sila Heating, Cooling, Plumbing and Electrical offers free project estimates.
No, Sila Heating, Cooling, Plumbing and Electrical does not offer eco-friendly accreditations.
No, Sila Heating, Cooling, Plumbing and Electrical does not offer a senior discount.
Yes, Sila Heating, Cooling, Plumbing and Electrical offers emergency services.
Yes, Sila Heating, Cooling, Plumbing and Electrical offers warranties.
Sila Heating, Cooling, Plumbing and Electrical offers the following services: Heating & A/C. Furnaces. Dual Fuel Systems. Oil Furnaces. Boilers. Hydronic Heating. Zoning Systems. Dehumidifiers. Media Filters. Humidifiers. Water Heaters. Ventilators. Hepa Filters. In Floor & Under Floor In Wall Heating. Water Cooling Systems. Water Source Heat Pumps. Gas Piping. Generators. Ductless Mini Split. Tankless Water Heaters. Unit Heaters. Commercial Equipment.

Contact information

12 Manison St Ste 4, Stoneham, MA 02180

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM