Sila Heating, Cooling, Plumbing and Electrical

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!

Business highlights

35 years of trusted experience
LGBTQ+ Friendly
Emergency Services Offered

Services we offer

Heating & A/C. Furnaces. Dual Fuel Systems. Oil Furnaces. Boilers. Hydronic Heating. Zoning Systems. Dehumidifiers. Media Filters. Humidifiers. Water Heaters. Ventilators. Hepa Filters. In Floor & Under Floor In Wall Heating. Water Cooling Systems. Water Source Heat Pumps. Gas Piping. Generators. Ductless Mini Split. Tankless Water Heaters. Unit Heaters. Commercial Equipment.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.75,202 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
4%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 4651-4675 of 5202 reviews

David B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Fine
Description of Work: Tune up and testing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you for your straight A review! We appreciate your feedback, and are pleased that you had such a positive experience with us. We hope that this tune up has helped to increase the comfort in your home and that you will choose Sila again for your future heating and cooling needs. Best, The Sila Team

Gabriela G.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
I was happy with their work
Description of Work: $59 for A/C Tune-Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you for taking the time to provide us with a straight A review! We are pleased to hear that you were able to take advantage of one of our great promotions and that you were satisfied with the work that was provided. We hope that this tune up as helped increase the comfort in your home during the summer season, and we look forward to working with you in the future! Best, The Sila Team

Barbara T.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie`s List Customer, Thank you so much for taking the time to rate our company. We hope you found value in the top of the line service we try to provide each and every customer with from the time they schedule the appointment until the end of service call. We hope we have helped maintain the comfort in your home during the summer season! Best, The Sila Team

Anne W.
07/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The Service provider came to my home for an estimate and charged me 120.00, other providers came out after and did not charge me for the estimate. On Angie's List it says free estimates and I am irate about the entire situation. He told me that the full a/c and the furnace when only the compressor outdoor needed to be replaced at half of the cost of Sila's estimate.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie’s List customer, Thank you for taking the time to provide us with a detailed review. We appreciate your feedback, as it helps us to grow and improve as a company. Regarding your service call, I have in our system that we visited your residence in order to address a no cool issue with your A/C system, and not to provide you with an estimate. Our service technician found that the compressor had failed on your system, and based on the age and the current condition of the system he recommended replacing the entire system. It was noted that if you decided to go ahead with the replacement the service charge would have been credited towards the replacement cost. We at Sila stay away from costly bandage fixes on older equipment, as this will likely lead to more issues in the future. If you would like to discuss your service call any further, please do not hesitate to contact our customer service department at 781-438-4114. Thank you again for your review. Best, The Sila Team

Stacy F.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Excellent!
Description of Work: Installed new furnace ^ compressor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie’s List customer, Thank you for taking the time to provide us with a positive review! We appreciate your feedback as it helps us to grow and improve as a company. We are glad that you had such a good experience with us and a seamless installation of your oil furnace and compressor. We at Sila take pride in our exceptional customer service and the quality work that we provide our customers, and hope that your new systems help to increase the comfort in your home. We thank you again for your review, and look forward to servicing you in the future! Best, The Sila Team

Elizabeth B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked AC condenser. Very pleasant.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you for your positive review! We are pleased to hear that you were able to take advantage of one of our promotions and that you had such an enjoyable experience with us. It is our goal to provide each and every customer with exceptional customer service and quality work they can rely on. We thank you again for taking the time to review Sila and we hope to service you again in the future! Best, The Sila Team

James B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I opted for a larger unit, hence the higher cost. All work was done professionally and on time. The unit works very well -- quiet and effective.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you for taking the time to provide us with a straight A review! We are pleased to hear that you had an enjoyable experience with the installation of your mini split system and that the system is functioning well and providing you with comfort in your home. We are proud of the service that our technicians provide and are glad that you had such a seamless installation process. We thank you again for your review, and hope to continue to service you in the future! Best, The Sila Team

Paula M.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you for taking the time to provide us with a positive review! We are glad that you were pleased with your A/C maintenance and that your system is helping to increase the comfort in your home during this summer season. We thank you for your loyalty as a customer and hope to service you again in the future! Best, The Sila Team

Bradley S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you for taking the time to give our company a positive review! We appreciate your feedback, and are glad to hear that we were able to service your A/C unit and that you are pleased with the results of the service call. We thank you for your loyalty as a customer, and hope you choose Sila for your future heating and cooling needs. Best, The Sila Team

Christopher B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I purchased a deal for $2,395 to have a new gas furnace installed and they also ended up replacing my air conditioning unit so there were extra costs.
Rating CategoryRating out of 5
Yes, I recommend this pro
$8,000

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie’s List customer, Thank you for taking the time to review our company! We are glad you were able to take advantage of one of our Angie`s list promotions while being proactive with your A/C system. We are happy to see you were satisfied with the installation of your new systems and hope we added to the comfort in your home. It was a pleasure to work with you and we hope to service your systems in the future. Best, The Sila Team

Kerry T.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List Customer, Thank you for taking the time to review Sila Heating & Air Conditioning, we appreciate your review! We are glad that you had such a pleasurable experience with us, and we hope that you keep us in mind for your future heating and A/C needs. Best, The Sila Team

pong P.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, We are pleased to hear that you had a good experience using Sila and thank you for the positive review. We hope that the service provided on your system will increase the level of comfort in your home, and we hope to service you again in the future! Best, The Sila Team

Peggy D.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you for taking the time to review our company, we appreciate your feedback! We are glad that we were able to repair your boiler system in a timely and efficient manner and that you are pleased with the service that was provided. We hope that we have helped to increase the comfort in your home and that we will service you again in the future. Best, The Sila Team

stefan C.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Timely and efficient
Description of Work: Replaced a leaking water heater with a professional strength heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List Customer, Thank you for reviewing our company! We are glad to hear that you were pleased with your installation process, as maintaining the comfort in our customers home is our top priority. We hope you found the value in our services and are happy to hear that you were left satisfied. We hope you will consider using Sila in the future. Best, The Sila Team

Carol M.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you for your kind review! We are happy that you were pleased with the service your received and we appreciate your feedback. It was a pleasure to work with you and we hope to service you in the future! Best, The Sila Team

David G.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tunes up Ac

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you for taking the time to provide our company with a positive review! We are glad that you were able to take advantage of one of our great promotions and that you were pleased with the tune-up. It was a pleasure to work with you and we hope to service you again in the future! Best, The Sila Team

Laurence C.
07/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$1,800

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List Customer, We are sorry that you did not have a good experience using Sila. We value our customers and strive to provide top-notch customer service. We would love to hear more about your experience with us and try and help meet your needs better. If you would like to call our office, someone would be happy to listen and hear more from you. We appreciate customer feedback so that we can continue to improve as a company. We are sorry that you were left feeling disappointed, but would be happy to help turn that around. Best, The Sila Team

J S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It went well. No issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List Customer, Thank you so much for taking the time to provide us with a positive review! We are pleased to hear that you had a good experience with your maintenance. We are glad we were able maintain the comfort in your home in a timely, efficient, and professional manner. It was a pleasure to do business with you and we hope to service you in the future! Best, The Sila Team

Thomas B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Ac tune up check the attic unit and the outside condenser and filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List Customer, Thank you for taking the time to review Sila Heating & Air Conditioning, we appreciate your review! Getting a tune-up on your heating and cooling equipment is a great way to pro-long the life of your system and avoid emergency situations. We are happy to hear that you had a pleasurable experience with us, and we look forward to servicing you in the future! Best, The Sila Team

James V.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The technician showed up on time and went to work quickly. He identified several problems and gave me several options, telling what could wait and what couldn't. After I made my decision, he called the office to deliver the needed parts and finished up very quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,272

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List Customer, Thank you so much for taking the time to review our company! We value our customers and work hard at all levels of our company to ensure that we can improve the comfort of our customers homes. We are happy that we were able to repair your system, and we hope you consider Sila for your future heating and cooling needs! Best, The Sila Team

manqiu Y.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Excellent job!
Description of Work: As the coupon indicated -- inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you for your straight A review! We are glad that you were able to take advantage of one of our great promotions and we hope that the service has improved the performance of your system. It was a pleasure to work with you and we hope to service you again in the future! Best, The Sila Team

Ann S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for taking the time to review our company. We appreciate your feedback, as it helps us to grow and improve as a company. We are glad that you were satisfied with you AC tune up, and we hope the work performed on you system will help to increase the comfort in your home for the summer season! Thank you again for your loyalty as a customer. Best, The Sila Team

Edyta O.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a deal from Angie's List for winter furnace inspection and cleaning provided by Sila Heating & AC. As it turned out during the service I purchased a wrong deal (our furnace uses gas not oil and deal wasn't specific enough) but the contractor politely explained my mistake and accepted the deal and the price. He came right on time after giving me a call that he's about 20min away. He was extremely polite and efficient and very professional. He did clean the furnace and adjusted it explaining all the way the work that was done. Answered all my questions. |He also offered a yearly contract without pushing me to accept it. |I was impressed with overall experience and will definitely use their service in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie’s List customer, Thank you for your kind review, we appreciate your feedback! We are pleased to hear that we were able to honor the Big Deal price for your furnace inspection, and that you had such an enjoyable experience with our service technician. We at Sila are determined to provide our customers with exceptional customer service and quality work that we back up 100%. We hope that the work performed on your furnace has helped to increase the comfort in your home, and we look forward to servicing you in the future! Best, The Sila Team

Elizabeth J.
07/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I arranged for Sila to come to the house between 9-noon on a Monday. They called on Friday to confirm, which I did. I then stayed at home on Monday morning. At noon I called Sila because they had not yet shown-up. They said they had called me and since I didn't answer (I was upstairs at the time), they did not send anyone over. I had been listening for the doorbell all morning - so to find out that they didn't even send someone by was really disappointing and poor customer service. So I've given them poor marks on punctuality. However, they did send someone later in the day and the service was (as I had experienced before) very professional and high quality. I would use this provider again, but keep my phone with me permanently. I would advise Sila to change this policy and send someone to where they have committed to in the timeperiod they have committed to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
1.0

Yes, I recommend this pro
$40

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie’s List customer, Thank you for taking the time to review our company, we appreciate your feedback. We apologize for the inconvenience regarding your service call, as it is our goal to provide our customers with a positive experience no matter what. It is our policy that someone confirm by phone when we call with a half hour notice so that we are sure someone is at the residence before we send out our service technicians. We make sure to explain this policy to our customers when we schedule appointments, so we will be sure to speak to our customer service department to make sure this policy is clearly explained in order to avoid this type of issue in the future. We thank you for acknowledging our professionalism once we were able to service you, and we thank you for your loyalty as a customer. Best, The Sila Team

Gary B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: 22-Point furnace inspection and cleaning was performed as advertised. A full write-up was also provided, which I will save for future use. The serviceman (whose name escapes me), was thorough, polite and very informative. I wouldn't hesitate to call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List Customer, Thank you for taking the time to review Sila Heating & Air Conditioning, we appreciate your review! We are glad you took advantage of one of our great Angie`s List Big Deal`s. We hope that you keep us in mind for your future heating and cooling needs. Best, The Sila Team

Contact information

12 Manison St Ste 4, Stoneham, MA 02180

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
4271C
Trade License Locale
NH
Trade License Authority
New Hampshire Bureau of Building Safety & Construction - Mechanical Safety & Licensing Section
Trade License Expiration
01/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Lighting,
Drain Cleaning,
Generator,
Home Warranties,
Drain Pipe Installation,
Deck Maintenance

FAQ

Sila Heating, Cooling, Plumbing and Electrical is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 6:30 PM

Tuesday: 7:00 AM - 6:30 PM

Wednesday: 7:00 AM - 6:30 PM

Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 6:30 PM

Sila Heating, Cooling, Plumbing and Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Sila Heating, Cooling, Plumbing and Electrical offers free project estimates.
No, Sila Heating, Cooling, Plumbing and Electrical does not offer eco-friendly accreditations.
No, Sila Heating, Cooling, Plumbing and Electrical does not offer a senior discount.
Yes, Sila Heating, Cooling, Plumbing and Electrical offers emergency services.
Yes, Sila Heating, Cooling, Plumbing and Electrical offers warranties.
Sila Heating, Cooling, Plumbing and Electrical offers the following services: Heating & A/C. Furnaces. Dual Fuel Systems. Oil Furnaces. Boilers. Hydronic Heating. Zoning Systems. Dehumidifiers. Media Filters. Humidifiers. Water Heaters. Ventilators. Hepa Filters. In Floor & Under Floor In Wall Heating. Water Cooling Systems. Water Source Heat Pumps. Gas Piping. Generators. Ductless Mini Split. Tankless Water Heaters. Unit Heaters. Commercial Equipment.

Contact information

12 Manison St Ste 4, Stoneham, MA 02180

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM