Sila Heating, Cooling, Plumbing and Electrical

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!

Business highlights

35 years of trusted experience
LGBTQ+ Friendly
Emergency Services Offered

Services we offer

Heating & A/C. Furnaces. Dual Fuel Systems. Oil Furnaces. Boilers. Hydronic Heating. Zoning Systems. Dehumidifiers. Media Filters. Humidifiers. Water Heaters. Ventilators. Hepa Filters. In Floor & Under Floor In Wall Heating. Water Cooling Systems. Water Source Heat Pumps. Gas Piping. Generators. Ductless Mini Split. Tankless Water Heaters. Unit Heaters. Commercial Equipment.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.75,202 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
4%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 4576-4600 of 5202 reviews

Bruce C.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

john C.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

Carol H.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

John and Anay D.
10/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came in for ac unit check thru a coupon we had bought on Angies list. They went over the time mainly because the technician talked a lot & then he over complicated things. We ended up not using their services again and from using others I found much better rates & workmanship. |

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$90

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear customer, Thank you for reviewing our company. We are sorry that you were not 100% satisfied with the work that was provided. Our technicians our trained to recommend any necessary changes to your system that could improve the life of the system and the comfort of your home. We hope you consider using Sila again! Best, The Sila Team

Karen P.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Happy with the service, arrived on time and even wore booties in the house to prevent tracking dirt in! My ac hadn't been serviced in years and I did have some extra service performed. There was no pressure and the price was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie’s List customer, Thank you so much for your straight A review of Sila! We take pride in our exceptional customer service and the quality of work that we provide our customers, and are pleased to hear that you were satisfied with the service you received on your A/C system. All our technicians wear booties to make sure that we leave your home clean and without extra clean-up needed. We thank you for your loyalty as a customer and we hope to continue to service you in the future! Best, The Sila Team

Henry H.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The Sila rep. arrived at 11 o'clock as arranged and knew where the equipment was, so the call required nothing of me. He was finished tuning the house AC in a half hour and then accepted the same payment for tuning the unit at the barn. Both systems worked hard and flawlessly all through this past summer's hot weather.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie’s List customer, Thank you so much for your straight A review of Sila! We take pride in our exceptional customer service and the quality of work that we provide our customers, and are pleased to hear that you were satisfied with the service you received on your A/C system. We thank you for your loyalty as a customer and we hope to continue to service you in the future! Best, The Sila Team

Elizabeth C.
10/2015
4.0
electrician, heating & air conditioning/hvac
  + 0 more
.
Description of Work: Installed thermostat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

Lisa H.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

CLAIRE J.
10/2015
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Sila performed an inspection and cleaning of my heating system (Lennox, bought from Sila approximately 1-1/2 years ago). They are prompt, courteous, professional. I am, however, troubled that each time they came to check out the (relatively new, and very expensive furnace), they found an issue with it. First time they said the pitch of the furnace was off, and it was leaking, this time that a water valve was plugged and the furnace did not turn on until it was cleaned out. I was hoping for a trouble-free system for years, what with the cost of it and my keeping up with maintenance.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you for taking the time to review our company! We are glad that you are pleased with the work that our technicians provided during your service call. We do acknowledge that our prices are on the higher end, and we do everything we can to make sure your investment has value. Our prices reflect our overhead training to have qualified service technicians come into customer's homes and provide excellent customer service. We provide a full service experience in which we back up all of our work 100%, something that you could not get from another provider. We appreciate your review and hope you will come back to Sila in the future! Best, The Sila Team

Donna W.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace HVAC all went fine. they did a great job!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,600

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

Mark B.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service HVAC system.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

Paul T.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Spring A/C tune up. It went very well. The tech did a thorough job, going thru his check list, plus he took a look at a couple of connections that had been beaten up by the harsh winter, and made some suggestions and minor adjustments to seal the A/C electrical connection at the siding. I was afraid there would be an extra cost, but he did that extra work as part of the deal. He answered several questions about the A/C unit and I was quite reassured by his helpful answers. We've had Sila out before and they are reputable and do a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie’s List customer, Thank you so much for your straight A review of Sila! We take pride in our exceptional customer service and the quality of work that we provide our customers, and are pleased to hear that you were satisfied with the service you received on your A/C system. We thank you for your loyalty as a customer and we hope to continue to service you in the future! Best, The Sila Team

Anna S.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

Mark G.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They came out and did a great job. I was very pleased with the work they did.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you for the positive ratings regarding our services! We are so happy to hear that our technician was able to help increase the comfort of your home in this upcoming winter season. Thank you for your business and we hope to service all of your HVAC needs in the future. Best, The Sila Team

Michael C.
09/2015
3.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: I purchased the service for a furnace inspection as it was my first full winter in our new home. The gentleman who came was very nice, but what happened was I was told the boiler had to be shut down due to high CO2 levels, and before I knew it I was on the phone looking at a $12,000 heating system replacement. I ended up calling in two separate plumbers to look at the unit, and both concluded the unit was fine, it was being properly vented through a clean chimney, and that the CO2 monitor directly above the unit was working and would easily pick up any dangerous levels. Overall, I feel like the inspection was mostly designed to get me to make a very large, unnecessary purchase, and since that time I have heard a number of similar stories. Inspections are certainly important, and CO2 levels are of course important to monitor, but be wary of being scared into replacing such a big ticket item.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$50

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you for reviewing our company. We are sorry that you were not 100% satisfied with the work that was provided. Our technicians our trained to recommend any necessary changes to your system that could improve the life of the system and the comfort of your home. I did pull out your file and our technician that your systems CO levels were exceeding 300 parts per million. The whole situation basically comes down to liability. We put all of our technicians through vigorous training session yearly and they are all taught that they cannot touch any equipment which could be a liability on our part. We apologize for making you feel incompetent in any way as I can assure you this was not our goal. We appreciate you taking the time to share your story and wish you the best of luck with your new system. Best, The Sila Team

Robert A.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

Susan E.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: AC tune up. Tech was very knowledgeable, explained potential problems, and made recommendations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie’s List customer, Thank you so much for your straight A review of Sila! We take pride in our exceptional customer service and the quality of work that we provide our customers, and are pleased to hear that you were satisfied with the service you received on your system. We thank you for your loyalty as a customer and we hope to continue to service you in the future! Best, The Sila Team

Adrienne B.
09/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$475

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you for reviewing our company. We are sorry that you were not 100% satisfied with the work that was provided. Our technicians our trained to recommend any necessary changes to your system that could improve the life of the system and the comfort of your home. We hope you consider using Sila again! Best, The Sila Team

James C.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

Maria P.
09/2015
5.0
electrician, heating & air conditioning/hvac, plumbing, water heater repair
  + 2 more
.
Description of Work: Did A/C tune-up on two units; replaced water heater as it was leaking; installed switch on A/C unit in attic -- The tech gave us options as to what would need to be taken care of.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,175

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you so much for taking the time to rate our company. We are happy to hear that our installers were able to replace your water heater in a timely manner and provide you with information on ways to maintain the efficiency of your system. We pride ourselves on giving every customer a top notch experience and are thrilled to hear we left you satisfied. We look forward to servicing you in the future! Best, The Sila Team

Sylvia B.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you for your positive review! We are pleased to hear that you were able to take advantage of one of our promotions and that you had such an enjoyable experience with us. It is our goal to provide each and every customer with exceptional customer service and quality work they can rely on. We thank you again for taking the time to review Sila and we hope to service you again in the future! Best, The Sila Team

joseph B.
09/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: they removed and replaced old water heater they did great work I would recommend them for any job proffisonal ontime great price

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you so much for taking the time to rate our company. We are happy to hear that our installers were able to replace your old water heater with a new one in a timely manner and provide you with information on ways to maintain the efficiency of your system. We pride ourselves on giving every customer a top notch experience and are thrilled to hear we left you satisfied. We look forward to servicing you in the future! Best, The Sila Team

John G.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: On time and did a good job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

Neysa S.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
N/A
Description of Work: I was having my heating system reinstalled and had them come out to do a quote. They were very professional and thorough, even coming out a 2nd time to walk through the proposal. In the end, didn't go with them due to price but definitely quality service!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie’s List customer, Thank you so much for your review of Sila! We take pride in our exceptional customer service and the quality of work that we provide our customers, and are pleased to hear that you were satisfied with the project managers that came out to give you a quote on your systems. We thank you for your loyalty as a customer and we hope to continue to service you in the future! Best, The Sila Team

Judith K.
09/2015
2.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: I specifically bought this service b/c I have a running toilet. However, on arrival I was informed that they don't do toilet repairs (he said Angie's list made them put that in), but he could try to make an adjustment using the existing apparatus in the toilet. This appeared to work but 2 days later the the toilet running was back to what it was. After the hot water tank flush (that i wasn't really interested in) he showed me two parts that appeared to have some buildup. Since the HWH is 5 yrs old he recommended that I replace it. I was told of the bad things that could happen if I didn't do this and how it would end up being much more expensive. I was asked if I was sure I wanted to make the replacement and I said yes- this cost $280. After he left I realized I felt that I was scared into replacing the parts. I usually don't pay to fix something until it breaks.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

$280

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear [removed member name], We are sorry that you did not have a good experience using Sila. We value our customers and strive to provide top-notch customer service. Since this incident, we have reached out to you and we will be sending out our plumber Jim to help address the issue with your toilet. This service has been scheduled for Wednesday the 30th first thing in the morning. We appreciate your customer feedback so that we can continue to improve as a company. We thank you again for your review and hope Jim could fix your toilet issue. Best, The Sila Team

Contact information

12 Manison St Ste 4, Stoneham, MA 02180

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
4271C
Trade License Locale
NH
Trade License Authority
New Hampshire Bureau of Building Safety & Construction - Mechanical Safety & Licensing Section
Trade License Expiration
01/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Lighting,
Drain Cleaning,
Generator,
Home Warranties,
Drain Pipe Installation,
Deck Maintenance

FAQ

Sila Heating, Cooling, Plumbing and Electrical is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 6:30 PM

Tuesday: 7:00 AM - 6:30 PM

Wednesday: 7:00 AM - 6:30 PM

Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 6:30 PM

Sila Heating, Cooling, Plumbing and Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Sila Heating, Cooling, Plumbing and Electrical offers free project estimates.
No, Sila Heating, Cooling, Plumbing and Electrical does not offer eco-friendly accreditations.
No, Sila Heating, Cooling, Plumbing and Electrical does not offer a senior discount.
Yes, Sila Heating, Cooling, Plumbing and Electrical offers emergency services.
Yes, Sila Heating, Cooling, Plumbing and Electrical offers warranties.
Sila Heating, Cooling, Plumbing and Electrical offers the following services: Heating & A/C. Furnaces. Dual Fuel Systems. Oil Furnaces. Boilers. Hydronic Heating. Zoning Systems. Dehumidifiers. Media Filters. Humidifiers. Water Heaters. Ventilators. Hepa Filters. In Floor & Under Floor In Wall Heating. Water Cooling Systems. Water Source Heat Pumps. Gas Piping. Generators. Ductless Mini Split. Tankless Water Heaters. Unit Heaters. Commercial Equipment.

Contact information

12 Manison St Ste 4, Stoneham, MA 02180

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM