Sila Heating, Cooling, Plumbing and Electrical

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!

Business highlights

35 years of trusted experience
LGBTQ+ Friendly
Emergency Services Offered

Services we offer

Heating & A/C. Furnaces. Dual Fuel Systems. Oil Furnaces. Boilers. Hydronic Heating. Zoning Systems. Dehumidifiers. Media Filters. Humidifiers. Water Heaters. Ventilators. Hepa Filters. In Floor & Under Floor In Wall Heating. Water Cooling Systems. Water Source Heat Pumps. Gas Piping. Generators. Ductless Mini Split. Tankless Water Heaters. Unit Heaters. Commercial Equipment.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.75,202 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
4%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 3951-3975 of 5202 reviews

Indranil D.
06/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I bought the service from Angie's list. When contacted to schedule service I was told that my house is 5 miles further away than what they were willing to go. That's it. Didn't even try to see what else can be done, specifically when I have already purchased the service.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
3.0


Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you for your review. We do apologize that your home is out of our service area. Unfortunately we cannot recommend any other companies as we do not work with outside companies. Since the purchase was made through Angie's List; please do call Angie's List to request a refund from them. I am sure they would gladly help you out during this process. We do apologize that we could not help you out with your HVAC needs. Best, The Sila Team

Amy Y.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tuned up the AC system. Found a couple of issues that he spent a significant amount of time addressing and sorting out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie’s List customer, Thank you for taking the time to provide our company with a positive review! We appreciate your feedback, and are glad to hear that you were pleased with the maintenance you received on your units and that you were able to take advantage of one of our great deals! We hope the preventative maintenance on your units has helped to increase the level of comfort in your home this summer, and we look forward to servicing you in the future! Best, The Sila Team

John P.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came to inspect my central A/C system (Angie's List offer). It went great - it was low on refrigerant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

Maria N.
06/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: General service

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you for taking the time for your review. We apologize that you were not satisfied with your experience with Sila. I did pull out your file and the technician wrote that your system was 17 years old, which is past its life expectancy. We unfortunately cannot perform any work on some units that are over its life expectancy. We would recommend a replacement of the system at this point. Best, The Sila Team

Steven R.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

Ashley S.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

Adele H.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Performed pre-season check of A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

Constance R.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

M A.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Central AC tune up purchased as "big deal."

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

James K.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

Patricia P.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Morgan our tech checked our unit and made necessary repairs. He deducted the $59 from the annual maintenance package I signed up for.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie’s List customer, Thank you so much for your straight A review of Sila! We take pride in our exceptional customer service and the quality of work that we provide our customers, and are pleased to hear that you were satisfied with the service you received on your A/C system by out technicians Morgan. We thank you for your loyalty as a customer and we hope to continue to service you in the future! Best, The Sila Team

Jackie K.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My sons ac unit was checked & serviced. He told me it went very well!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

Terry R.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

Jackie F.
06/2016
3.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: They installed two outlets. I had schedule them for one day and they kept calling about coming later. Finally they called to say they were to busy and they had to re-schedule. Once they finally came, there were two guys for one hours (I paid for 1 guy two hours). They ended charging me half hour extra $150 more plus materials)I felt that if they have given me what I paid for it would have cost that much. I will not use this kind of "deals" again.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$357

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you for taking the time to review our company! We apologize for your experience with us, as we at Sila pride ourselves on offering our clients superior customer service. The day of your appointment, our electricians were working in a town nearby and ran into some issues causing a job longer than expected. We kept calling to keep the communication open and we hoped for the electricians to finish so they could head over to your home. We are pleased that you found quality in the service when our electricians actually performed the work. Again, we do apologize for rescheduling with you and we hope to see you in the future. Best, The Sila Team

BARRY W.
06/2016
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: While they may do a great job, the salesperson told me I needed a new system and would send me a proposal the next date. I mentioned that I'm also going to get an estimate from the person who did the work initially. I never received an estimate and the guy who put in the original system said all I needed was some air handlers. He was right. System is working well and instead of spending $12K I spent $3,500.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$12

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, We are so sorry to hear that you were not satisfied with the experience you had with our project manager when he was out to your home. We may not be the cheapest company but we do pride ourselves on providing exceptional customer service, installing top of the line equipment, and hiring highly trained installers and technicians. To secure a long lasting solution for your system, we do recommend to replace the inside and outside components of the whole system. I am sorry our company was not a match for you, but we are glad to hear you have found another company that will handle your future HVAC needs. We wish you the best and appreciate your review as we are always trying to improve and strive to be a better company. Best, The Sila Team

Christopher V.
06/2016
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: I bought a $99 online special for 2 hours of electrical work to address a problem with exterior outlets. They were able to diagnose and fix the problem so quickly, that they were also able to do address two other issues that needed work. They could have just dragged out the time on the first problem and moved on to the next job. Instead, they kept asking if anything else needed to be done until they provided the full amount of service time. I was definitely impressed with their integrity on this one as I was expecting a minimal effort due to buying in on a special deal. I would definitely recommend them and use them again myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you for the positive ratings regarding our services! We are so happy to hear that our electricians were able to fix a bunch of your electrical issues. We appreciate the value you found in our work and your kind words, we will be sure to let our electricians know how satisfied you were. Thank you for your business and we hope to service all of your HVAC and electrical needs in the future. Best, The Sila Team

Juliana P.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

William W.
06/2016
5.0
heating oil companies
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

Kenneth D.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

Jerome K.
06/2016
4.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Originally paid %59.00 for a maintenance check-up. The technician found that a Run/start-up capacitor had "blown" preventing the condenser from operating. We agreed to have the defective part replaced. Unit then checked out ok. We were advised on he invoice that our unit was old and probably will soon rech end of life. We "googled" the part that was replaced and found that cost of the part was about $20.00 and attaching three clip on wires took 10 minutes. We actually are concerned about paying the $285.00 for a job our handyman would have done for $50.00.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, We are sorry to hear that you were not satisfied with the experience you had using Sila for the service of your AC system. We may not be the cheapest company but we do pride ourselves in providing exceptional customer service, installing top of the line equipment, and hiring highly trained installers and technicians. Our technicians our trained to recommend any necessary changes to your system that could improve the life of the system and the comfort of your home. We hope you consider using Sila again! Best, The Sila Team

Robert H.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A/C tune up.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

Lorne S.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Serviced the A/C, including cleanup not part of Angie's List deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you for your positive review! We are pleased to hear that you were able to take advantage of one of our promotions and that you had such an enjoyable experience with us. It is our goal to provide each and every customer with exceptional customer service and quality work they can rely on. We thank you again for taking the time to review Sila and we hope to service you again in the future! Best, The Sila Team

Richard F.
06/2016
3.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Installed Outside Outlet. They did a good job, but I think discount I paid on Angies List is just to get them the job. They charged for 15 minutes over for Labor which I do not think they were there for the extra 15 minutes. I had parts they could have used but they said they could not use them.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$313

Prakash P.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best, The Sila Team

rinaldo, Ron, R.
06/2016
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: came out, inspected the system tol me everything that was wrong and the cost to fixit, Note the system works fine . I wanted to be sure npleaks were present. He did not check coolent level.
Rating CategoryRating out of 5
$59

Contact information

12 Manison St Ste 4, Stoneham, MA 02180

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
4271C
Trade License Locale
NH
Trade License Authority
New Hampshire Bureau of Building Safety & Construction - Mechanical Safety & Licensing Section
Trade License Expiration
01/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Lighting,
Drain Cleaning,
Generator,
Home Warranties,
Drain Pipe Installation,
Deck Maintenance

FAQ

Sila Heating, Cooling, Plumbing and Electrical is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 6:30 PM

Tuesday: 7:00 AM - 6:30 PM

Wednesday: 7:00 AM - 6:30 PM

Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 6:30 PM

Sila Heating, Cooling, Plumbing and Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Sila Heating, Cooling, Plumbing and Electrical offers free project estimates.
No, Sila Heating, Cooling, Plumbing and Electrical does not offer eco-friendly accreditations.
No, Sila Heating, Cooling, Plumbing and Electrical does not offer a senior discount.
Yes, Sila Heating, Cooling, Plumbing and Electrical offers emergency services.
Yes, Sila Heating, Cooling, Plumbing and Electrical offers warranties.
Sila Heating, Cooling, Plumbing and Electrical offers the following services: Heating & A/C. Furnaces. Dual Fuel Systems. Oil Furnaces. Boilers. Hydronic Heating. Zoning Systems. Dehumidifiers. Media Filters. Humidifiers. Water Heaters. Ventilators. Hepa Filters. In Floor & Under Floor In Wall Heating. Water Cooling Systems. Water Source Heat Pumps. Gas Piping. Generators. Ductless Mini Split. Tankless Water Heaters. Unit Heaters. Commercial Equipment.

Contact information

12 Manison St Ste 4, Stoneham, MA 02180

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM